Our business uses SMS to communicate with clients when an email is too slow. Messente has provided us with the ability to do all that at a fair price.

The API documentation is easy to use and provides clear instructions on how to implement it for your project. Pricing is one of the best I have found, and I have used quite some alternatives.

It's not easy to change or verify your custom caller ID. It's obvious that is done to ensure that no one will use it for scams or tricks, but it might take some time to set it up.

Messente is a great company, from the beginning when we reached out to get information about their business they were very informative and they helped our team get setup with ease and they have an excellent customer service team.

The team is responsive and they actually help you get your questions answered and the system is easy to use. They tell you to reach out to them if you have any questions and when you do they get you the help you need.

Maybe the cost of SMS Service, just because we are a brand new company we are watching every expense through the startup process.

I like the admin interface , the statistics module is great.

I do not like that we are not being notified when there is a system failure and our users do not receive sms with verification code.

In general, we are happy with the services.

Like the customer help, almost always receiving quick first reply

It is sometimes frustrating that we are depending on network providers so much

Overall experience has been more than satisfactory. Also like their security measures and how they recognise malicious SMS triggers on their platform and block the numbers. This has saved us from some bot attacks.

Pricing, customer support and the easy to integrate API documentation and tools.

So far haven't found any problems with Messente.