Mobile Text Alerts

RATING:

4.6

(81)

About Mobile Text Alerts

Mobile Text Alerts is an online SMS marketing platform that helps businesses of all sizes send bulk text messages to customers. The platform comes with a centralized inbox, which lets users view subscribers' replies on campaigns, engage with clients in two-way conversations and respond to questions. Features of Mobile Text Alerts include picture messaging, drip campaigns, group creation, automated replies, mobile surveys and more. Businesses can utilize reply-forwarding capabilities, which lets representatives send customers' responses to mobile devices and engage in conversation with subscribers using phones. Additionally, it provides text-in to subscriber module for customers to receive updates on business services by sending a single word text. Mobile Text ...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Mobile Text Alerts Pricing

Free Plan: Up to 50 messages, 2 week trial Basic: 500 messages | $19/month (billed annually) or $25/month (billed monthly) Starter: 1,000 messages | $26/month (billed annually) or $35/month (billed monthly) Standard: 2,000 messages | $48/month (billed annually) or $59/month (billed monthly) Professional: 5,000 messages | $110/month (billed annually) or $138/month (billed monthly) Plus: 10,000 messages | $199/month (billed annually) or $249/month (billed monthly) Premium: 20,000 messages | $349/month (billed annually) or $449/month (billed monthly) Elite: 50,000 messages | $749/month (billed annually) or $949/month (billed monthly) Enterprise: 100,000 messages | $1,299/month (billed annually) or $1,749/month (billed monthly) Custom: contact Mobile Text Alerts for custom pricing details.

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Available

Mobile Text Alerts message templates
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Mobile Text Alerts Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Mobile Text Alerts

1 - 5 of 81 Reviews

Ali

Mental Health Care, 51 - 200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2021

Mobile Text Alerts Review

Karoly

Religious Institutions, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2018

Really good background for my ministry

PROS

- Reliable, - Affordable. - Very friendly and helpful staff... - ...in the last 13 mounts there was only 2 small glitch and they were corrected less then 8 hours.

CONS

- Need upgrade to provide the general double opt-in rule. (by-law requirement in many country!) - Need upgrade to send an email to me (admin) if someone opt-in and/or opt-out from my service (by law requirement to keep in record them!) - Very nice to let me send email and SMS campaign together, however the email should be free up to a certain amount of email, but definitely not charging by counting of characters . (Your competitors providing 10-18 000 free emails /m) - Please figure out the Time-zone sensitive sending. Similar than the timezone-wrap in Mailchimp. BUT, if i can suggest: forget it the subscribers time zone selection by their IP address location. This is a dead end! There is a lot of issue with that. However if you let me (admin) set up a "time zone delay-number" at every subscriber record and this number can a variable at the "scheduled sending", that would be a really professional solution.

Kristine

Retail, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Love Mobile Txt Alerts

Fantastic. They are helpful and very quick to respond to issues. I love their tutorials that are geared to my business. I recommend them all the time and will continue tol

PROS

The program is fairly easy to use. It does have a slight learning curve for the Senior community but they do have awesome tutorials which makes it much easier to learn and implement.

CONS

There is not much I don't like. I seem to have an easier time of getting subscribers as compared to other like alert software, but sometimes I need more and am not sure how to do certain things. Help is always available quickly and are very knowledgeable and don't make me feel like I should have known that particular issue.

Reason for choosing Mobile Text Alerts

Much more user friendly and the support is much better. The learning curve is much less stressful.

Vendor Response

Hi Kristine, Thank you so much for your kind feedback! Glad to hear you've had an overall good experience! If you have any questions or need any further help on how to do things or suggestions on how to get more subscribers feel free to let us know! (contact@mobile-text-alerts.com)

Replied January 2020

Pam

1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

FUNCTIONALITY

1

Reviewed July 2018

All scheduled messages go out 3 minutes late

So far, none

PROS

So far I am pretty disappointed with my purchase and regret purchasing a full year. I wish I had purchased mo to mo so I could cancel.

CONS

All scheduled message go out 3 min late so it is very confusing for subscribers if my messages says join me in 5 minutes and I have already started because you sent the message late.

Vendor Response

Hi Pam, Sorry you've experienced some issues! It looks like development was able to find and resolve the issue that was causing the delay. Thank you for bringing it to our attention! Feel free to contact us at contact@mobile-text-alerts.com with any questions or issues!

Replied July 2018

Melodie

Retail, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed January 2020

Love Mobile Text Alerts for My LuLaRoe Business

PROS

I love using Mobile Text Alerts to send texts to my customers. It is very easy to set up and get customer subscribed. Once they are subscribed, the ease of creating a text is amazing! The tools that mobile text alerts have for LuLaRoe retailers is great. The live assistant works well to keep up with solds while live. Using the bless registration link through them is They also have loyalty rewards, giveaways and so much more. The app makes it super easy to send a text on the go. Roll over texts is one of the best parts!!

CONS

The only thing I don't like is that the price was a little high unless you pay for year in advance and then it becomes a better price. But roll over texts helps me be okay with price!!

Reasons for switching to Mobile Text Alerts

Roll over Text and LuLaTools!

Vendor Response

We appreciate all your nice feedback! So glad to hear you've had a good experience thus far!! Feel free to let us know if you'd like us to review your plan as well and we could take a look (you can email us at contact@mobile-text-alerts.com) :)

Replied January 2020