About Mozeo

Mozeo is a cloud-based SMS marketing platform that offers marketing solutions for text messages, mobile messages, emails and mobile websites.

Mozeo’s users can send and receive text and picture messages through the platform. A variety of industries and business types use Mozeo like coffee shops, dentist offices, schools, charities and restaurants.   

Mozeo combines features such as marketing, texting, alerting, reminding, transacting, mobile keywords, two-way messaging, message personalization, mobile coupons, polling, scheduled messaging, reporting and more. Additionally, users have the ability to integrate with third-party software systems.

Mozeo offers email support, webinars and other training documentation to assist and tr...


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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

45 Reviews of Mozeo

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(33)

33

4 stars

(11)

11

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 45 results

June 2018

Caitland from Knoxville Area Association of Realtors

Verified Reviewer

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2018

Texting made easy and affordable!

Pros

It's very easy to use, and customer support is great. I had a complaint one time and got a reply that it could take up to 24 hours to get a response, and I had a response within 30 minutes. There are some great features, like the landing pages as well. It's also more affordable than some competitors when you need a LOT of texts!

Cons

I wish there was a way to have the texting come from a name instead of a 5 digit number. The landing pages can also be a bit tricky to format if you want to include pictures. I tried to include a graphic and had to resize it several times before I got it right.

September 2019

William from The Social Agent

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Great Texting Software for Teams of All Sizes

Pros

What I like most about Mozeo is that it is extremely easy to setup and get rolling for my team. It was easy to setup routing for the responses that came through and the leads were routed correctly and efficiently.

Cons

The cost of the software is what ultimately drove our company to other competitors in the market.

Reasons for Choosing Mozeo

We chose Mozeo because it was more functional for our team specifically.

December 2018

Heather from GEICO

Verified Reviewer

Company Size: 11-50 employees

Industry: Insurance

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

3.0

December 2018

Easy Enough

Pros

The site is very user friendly and the support is very fast at getting back to you

Cons

Every time you send a text, the page refreshes and you lose your spot in your inbox.

January 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

January 2018

Easy to use for text campaigns

People these days don't answer their phones and I don't want my messages to get lost in a sea of emails for our candidates. Mozeo lets me text someone right away and get their attention. I get much higher response rates via text message campaigns.

Pros

My company uses this product solely for text message campaigns and it works great. The dashboard is very easy to work through and understand. Uploading contacts to a list is also very simple. I was worried at first that it would take several minutes or even hours for contacts to successfully load to a list, to my surprise it only takes a couple seconds. Helps eliminate down time. When creating a text message, Mozeo makes it very easy to add an external link and Mozeo helps me keep track of how many characters I have left in a message before I reach my maximum allotted characters. I also like that I can see individual's responses. Whether they have questions, comments or concerns - I am able to quickly respond to that person via another text in a couple minutes.

Cons

When I am about to send a text message, I have the choice to "send to groups" to my message...on that following page it would be so appreciated if I could see how many people are in each group. A little number in bold next to each list so I can see when I combine certain contact group lists how many people I am sending to. I would also like more in depth reports on each text campaign. The "My Reports" section of Mozeo only lets me see reports based on a time frame. Sometimes I send three or four text campaigns in one day. I'd like to see each individual campaign's report - not all three or four text message reports as a whole.

May 2018

Malkie from Advanced Therapeutic Concepts

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

May 2018

Mozeo has really helped me with staffing cases efficiently and easily.

Pros

The best thing I love about the system is the groups option - I do not need to send out a message to all my contacts at same time.

Cons

Since I send out multiple messages per day, I do not like the way the replies come in. There's no way to see to which message a provider is replying "yes" to. If you can find a way to have the messages be received in a way that I know to which message it corresponds to, that will be very helpful. Another thing would be for the system to let us know when a provider opts out of text or email. It is not clear enough. And if someone did opt out, how does she opt back in without me having to delete and re-add the contact? Third, very little character limit when texting individually with providers. Lastly, the emails should have option to have regular text bodies...not sections and stuff.