About mTalkz

mTalkz is an SMS marketing platform designed to help businesses improve sales operations by sending targeted messages to customers, Using the platform, managers can create multi-lingual content, convert texts to audio files and upload new contacts in CSV format.

Enterprises can send bulk messages to specific contacts and track the performance of marketing campaigns via real-time reports and actionable analytics. With mTalkz's customer relationship management (CRM) module, users can provide clients with discount coupons and send personalized messages on birthdays, anniversaries, festivals or other important events. Additionally, professionals can utilize A/B testing methodologies to determine market trends and facilitate customer segmentation processes.

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Supported Operating System(s):

Web browser (OS agnostic)

14 Reviews of mTalkz

Average User Ratings

Overall

4.93 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(13)

13

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

April 2020

Shubham from Bozobaka Labs Pvt Ltd

Verified Reviewer

Company Size: 2-10 employees

Industry: E-Learning

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Excellent

Pros

It's simple to use and the team sets it up rather quickly

Cons

Nothing as such. Probably the UI can be better

January 2020

Manish from Rezmatic Technology

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Awesome customer support and product delivery

Pros

The best part is the instant and error free delivery. And what adds more to the service is the instant support as and when required. Client engagement is the need of the hour for modern business and mTalkz stand by the commitment.

Cons

No cons as such. But if they could build a dedicated mobile app this will add an advanced feather in the cap

Reasons for Choosing mTalkz

Cost effectiveness and superb collaboration with the API.

April 2020

Kamaldeep Singh from Seshat Technologies Private Limited

Verified Reviewer

Company Size: 11-50 employees

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

mTalkz review_Seshat Tech

We use mtalkz to authenticate users registering on our platform through phone as well as to do promotional campaigns. So far, we have not seen any failures for the last four years that we have been using it.

Pros

1. Reliability, almost zero failure 2. Responsive and prompt support

Cons

Nothing that I did not like. Everything works smoothly and whenever needed, the support is very prompt

January 2020

Rakesh from Quinstreet

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2020

Wonderful experience working with mTalkz

It was really great experience working with Mtalkz team and team is very dedicated handling customer service and quick response .

Pros

Software was very easy to use and available with real time accurate reports too..rate was also competitive. I must tell that they have all kind of softwares to enhance the performance of digital campaigns. specially WhatsApp, out bound calls and SMS .

Cons

Our experience was good as we used it for marketing.

April 2020

Ankush from AM MarketPlaces Pvt. Ltd.

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Ease Of Using

Excellent Experience. Easy to use & Integrate. Attractive price and scheduling of messages.

Pros

Quick Plug & Play. API & Customer Support is excellent.

Cons

Nothing as of now -- it is a good integrated software with all the features.

Reasons for Choosing mTalkz

Price Plug & Play. Delivery Success. Customer Support.