Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
5.0 / 5
Value for Money
5.0 / 5
Customer Support
5.0 / 5
Functionality
5.0 / 5
Pros
"1. Reliability, almost zero failure 2. Responsive and prompt support"
"The api Integrations as well as manual interface facilitates different use cases that we come across."
"Very easy to use and highly scalable and reliable"
Cons
"Nothing that I did not like. Everything works smoothly and whenever needed, the support is very prompt"
"No cons as such. But if they could build a dedicated mobile app this will add an advanced feather in the cap"
"Scope to improve their customer service further incase of any issue with the production system."
mTalkz Reviews
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April 2020

Shubham from Bozobaka Labs Pvt Ltd
Company Size: 2-10 employees
Industry: E-Learning
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
Excellent
Pros
It's simple to use and the team sets it up rather quickly
Cons
Nothing as such. Probably the UI can be better
January 2020
Manish from Rezmatic Technology
Company Size: 2-10 employees
Industry: Computer Software
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Awesome customer support and product delivery
Pros
The best part is the instant and error free delivery. And what adds more to the service is the instant support as and when required. Client engagement is the need of the hour for modern business and mTalkz stand by the commitment.
Cons
No cons as such. But if they could build a dedicated mobile app this will add an advanced feather in the cap
Reasons for Choosing mTalkz
Cost effectiveness and superb collaboration with the API.
Reasons for Switching to mTalkz
Cost effective and user friendly
January 2020
Rakesh from Quinstreet
Company Size: 1,001-5,000 employees
Industry: Marketing and Advertising
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
January 2020
Wonderful experience working with mTalkz
It was really great experience working with Mtalkz team and team is very dedicated handling customer service and quick response .
Pros
Software was very easy to use and available with real time accurate reports too..rate was also competitive. I must tell that they have all kind of softwares to enhance the performance of digital campaigns. specially WhatsApp, out bound calls and SMS .
Cons
Our experience was good as we used it for marketing.
April 2020
Kamaldeep Singh from Seshat Technologies Private Limited
Company Size: 11-50 employees
Industry: E-Learning
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
mTalkz review_Seshat Tech
We use mtalkz to authenticate users registering on our platform through phone as well as to do promotional campaigns. So far, we have not seen any failures for the last four years that we have been using it.
Pros
1. Reliability, almost zero failure 2. Responsive and prompt support
Cons
Nothing that I did not like. Everything works smoothly and whenever needed, the support is very prompt
January 2020
Kapil from CollegeDoors
Company Size: 11-50 employees
Industry: E-Learning
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Great Product
Pros
We were up with Mtalkz within few hours...we use it for automated transnational messages. there have been no point of dissatisfaction ever since we are with them.
Cons
User experience of Admin portal, to view dashboard or send some promotional messages
January 2020
Vinay from Kredent InfoEdge
Company Size: 51-200 employees
Industry: Financial Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
January 2020
Good Service
Has been good overall experience. There XML based api's have been of good use to us.
Pros
The api Integrations as well as manual interface facilitates different use cases that we come across.
Cons
Once the system simply stopped working without any notification at all. Subsequently there support team resolved the issue.
January 2020
Rishi from Information Technology
Company Size: 11-50 employees
Industry: Non-Profit Organization Management
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
January 2020
Reach out to your customers with ease
We have used their SMS gateway successfully.
Pros
Easy integration with our current software systems.
Cons
Scope to improve their customer service further incase of any issue with the production system.
Reasons for Choosing mTalkz
Was less expensive.

Response from mTalkz Mobility Services
Replied February 2020
Rishi thanks for the review we look forward to your success.
April 2020
Ankush from AM MarketPlaces Pvt. Ltd.
Company Size: 501-1,000 employees
Industry: Retail
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
Ease Of Using
Excellent Experience. Easy to use & Integrate. Attractive price and scheduling of messages.
Pros
Quick Plug & Play. API & Customer Support is excellent.
Cons
Nothing as of now -- it is a good integrated software with all the features.
Reasons for Choosing mTalkz
Price Plug & Play. Delivery Success. Customer Support.
Reasons for Switching to mTalkz
New Features. Faster integration.
January 2020
Manish from Axelta Systems Private Limited
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Best Service Provider for B2B SMS
Best part is the customer service and support. As per my experience, we needed a feature that is normally not available. The support team and the founder of Mtalkz went out of the way to make sure that it is made available. As a business you want and need such partners
Pros
SMS speed is excellent, very reliable. Also, the dashboards are quite informative
Cons
Dashboards can add some more features and further enhance user experience
Reasons for Switching to mTalkz
Support and product features

Response from mTalkz Mobility Services
Replied April 2020
Thanks Manish- We look forward to work with you for a long time
March 2020

Paritosh from Healofy
Company Size: 11-50 employees
Industry: Computer & Network Security
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2020
Best services
It is great for our business
Pros
Dashboard and detailing has worked great for us.
Cons
Nothing bad here. Since we got what we required

Response from mTalkz Mobility Services
Replied April 2020
Thanks Paritosh, we look forward to work with you for a long time
April 2020
Sushobhan from IIM Bodh Gaya
Company Size: 51-200 employees
Industry: Management Consulting
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
mTalkz Review
Pros
It's very east to use and integration to the existing business processes were very smooth. Has an API for every application
Cons
none that I have come across as of now.
January 2020
Pankak from Zeta Global
Company Size: 1,001-5,000 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
January 2020
Mtalkz - CS review
Pros
Convenient, easy to setup and install, most responsive client service.
Cons
Pricing should be reviewed. Time to time connect with clients for product review.

Response from mTalkz Mobility Services
Replied February 2020
Thanks, Pankaj. We look forward to making your customers more successful in their marketing initiatives.
April 2020
Anish from Krescon
Company Size: 2-10 employees
Industry: Education Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
Excdllent Service
Pros
Very easy to use and highly scalable and reliable
Cons
Nothing worth mentioning as all the features were are excellent
April 2020
Kahni from Buffalo Soldiers
Company Size: 11-50 employees
Industry: Marketing and Advertising
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
Amazing Software!
Pros
The product is very easy to use and the convenience is stellar. The demo before registering for purchase is also very helpful.
Cons
A little difficulty integrating with services.