OneSignal

RATING:

4.7

(86)

About OneSignal

OneSignal is the market-leading customer engagement platform offering mobile push, web push, email, SMS, and in-app messages for developers and marketers, all on one platform. OneSignal offers tools such as customer journeys, A/B testing, analytics, personalization, segmentation, and more.

OneSignal Pricing

OneSignal offers a free plan with limited features, after which paid plans start at $99/month and scale based on the number of subscribers. Free: free plan includes 6 segments, 3 message templates, 1 in-app message, and 10 data tags Starter: from $99/month - includes 15 segments, 10 message templates, and 100 data tags Pro: from $500/month - includes unlimited segments and message templates, and 1000 data tags

Starting price: 

$9.00 per month

Free trial: 

Not Available

Free version: 

Available

OneSignal Global Outcomes

OneSignal Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for OneSignal

1 - 5 of 86 Reviews

User Profile

Krunal

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Best site for marketing email

It is sending needy information to the user who used to take an interest in our app or site, and this is trying to back our users to the site and app, so it is very problem-solving for the company, which needs marketing and continues to make the interest of the user in our product, that's it, and use of API is straightforward to make our products more, and this is also a part of this

PROS

The Onesignal app is used to send small or push notifications to mobile, email, or the web; this is useful software in the company. I think, because of its marketing purpose, it is excellent. We also try this, which gives us perfect marking options like email marketing and some app marketing; with this, we send some additional information to the user for using our app or site and make more interest in our service. It is basically API based, so we start with a trial version, and I think it is perfect to create our new site or app marking with the help OneSignal. I recommend it

CONS

I think our company is significantly related to it, but at this time we do not find any dislike from it, it is effortless to use and gives us very related information about users also

Jared

Verified reviewer

Machinery, 10,000+ employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

The best software for marketing.

It is a much needed software as we are able to maintain a great connection with our clients, we have increased our client database, our clients are now attracted to our services, the interaction is very good and it has very good email automation and receptive on the part of our clientele.

PROS

It is a simple software to configure, sending notifications is very fast, it makes it easy to always offer the best to our customers, we attract our customers thanks to the multiple functions that OneSignal offers, it is a very fast system, it has powerful customer segmentation, It is essential for us and for attracting new customers.

CONS

On one occasion notifications were delayed, we don't know why, but it has been a great concern for which we have not received a response. They must provide an answer to concerns that we are generally unaware of.

Dave

E-Learning, 2-10 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed October 2018

Nothing seems to work and sup[port hasnt been able to help at all

PROS

the concept is fantastic. Unfortunately with my experience they dont seem to deliver what is promised

CONS

Its very difficult to set up to a working standard (still not achieved even with support) despite it being an easy plugin. I can not get ANY subscribed users to actually receive any notifications. I have tried ALL troubleshooting options to no avail. 1/10 As support is in another country its more or less impossible for me to get any help.

Vendor Response

Hi Dave. I'm sorry to hear you had difficulty getting OneSignal working. Our support team is based in the United States. We strive to reply to all support messages within 24 hours during the business week and help every client get successfully set up. We'd love for you to give us another shot.

Replied October 2018

Ryan

Computer Software, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

The Perfect Notification Service

I find my overall experience with OneSignal very pleasing. The easiness of deployment is particularly great from the eyes of a developer.

PROS

When I was looking for a notification solution for my app, I found OneSignal to be very easy to integrate and deploy to my stack. A quick read of the documentation allows me to have a good idea of how the API works. Furthermore, I only need to add a couple lines to have the notification service ready on my clients.

CONS

I did encounter errors with deployment and the documentation didn't cover said error. I had to search around for the solution but eventually found it.

Rahul

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2023

Best for sending push notifications

Wonderful, helped a lot

PROS

Create user segment, add user tags, schedule notification, track number of clicks on notification. Great job

CONS

Recently they reduced number user tags for all plans. SDK is heavy. Sometimes website lags. No App available, only website.

Reason for choosing OneSignal

Lots of inbuilt features