Pony Express HQ vs TXT180

RATING:

4.7

(49)

Pony Express HQ has 49 reviews and a rating of 4.67 / 5 stars vs TXT180 which has 262 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (49)
4.7 (262)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 17, 2023
February 3, 2023
Pros/Cons
  • Pros

  • The ease of use and the price. It is also very easy to set up.
  • I like that it is easy to use. It is also inexpensive compared to other services.
  • Cons

  • I had a little trouble logging in on the phone portion of the App. But, connectivity could have been the issue.
  • I disliked that you are charged even if a message fails to send and cannot resend a message to individual subscribers.
Read all user reviews
  • Pros

  • Super easy to use, allows me to quickly set up and schedule my text marketing.
  • I enjoyed the easy use of this product. I definitely saw an increase in my text marketing with people signing up with their emails to be added to my email list.
  • Cons

  • When I first started using it, there were some things that confused me for a moment. I don't remember what all that was.
  • I do not like having to select EST each time i send a message. I've accidentally hit the wrong time zone before and my messages have been delayed.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos