Pyze software


19 reviews(5.0/5)
19 reviews(5.0/5)

Pyze is a cloud-based SMS marketing solution that relies on artificial and business intelligence to offer various tools for analytics, segmentation, customer experience and text messaging.

Pyze can be used to send push notifications, in-app messages, emails and SMS notifications to customers anywhere and at any time. Companies can add call-to-action buttons to their push notifications and share tips, offers or rewards using the in-app messaging feature.

Pyze also helps to find the best times to send messages so that customers are receptive. It allows users to automate their campaigns based on various customer triggers or actions. Companies can launch location-based campaigns based on users’ countries or geographical interests. In addition, Pyze can integrate with other marketing solutions such as Salesforce Marketing Cloud, Twilio, One Signal and Sendgrid.

Pyze works on a Software-as-a-Service (SaaS) model. Users are required to install and add its software development kit (SDK) to their mobile and web apps.

Supported Operating System(s):
Web browser (OS agnostic)

19 Reviews of Pyze

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  • John from Pixatel Systems Inc.

    Number of employees: 11-50 employees

    March 2018

    Great Product. Top Notch Support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Customer support is fast and reliable. They usually respond on the same day itself. The visualizations make the platform easy to use and manage campaigns efficiently.

    Cons

    I initially had issues integrating the SDK into our mobile app. Their customer service team does an exception job of listening to customers and helped me resolve my issues quickly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Audrey from Constant Cloud

    March 2018

    Good value for the price

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Super product. The interface is simple and intuitive to use - I especially love all the colors! I primarily user the Funnels to monitor conversations and the IE for Auto Segmentation. Visualization of the data is brilliant and fun to look at. We use Pyze to feed into our daily KPI dashboard for management

    Cons

    Docs are good but would really like more video tutorials. I know there are a lot of features that we aren't taking advantage of yet

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Shila from Creative Stride

    February 2018

    Simple, easy to use with one line of code

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love how Pyze shows both individual user and aggregate level data to allow us to understand both trends across the entire population and target each user based on specific behaviors. We use Pyze across a number of our web and mobile projects. Its helpful for us to optimize user flows, conversion funnels and target users according to their behavior.

    Cons

    The responsive site is good but a mobile app would be a welcome addition. It would also help to have the Intelligence Explorer undo only the latest created segment, as opposed to undoing the entire funnel.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    February 2018

    very easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    this software package scan show me all of my data in an easy to read format that can be shown on both a terminal and a phone.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Shawn from Mint Slate

    Number of employees: 2-10 employees

    February 2018

    Great service that really allows you to grow as a business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I liked how easy it was to use. I am not talking purely from a user end but also from an administrators end. Very nice product.

    Cons

    The free is a great option however I feel the jump from free to paid is rather large. It would be nice to have a mid level

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Valerio from Wallace Solution

    Number of employees: 2-10 employees

    February 2018

    Pyze, incredible

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It has helped us to maximize user retention. It has provided metrics and analytics that our marketing team can use to compare several cross-platform user behaviors. Excellent product.

    Pros

    Pyze allows users to generate intelligence-driven business metrics, predictions and automated event and screen funnel analysis. It's extremely straightforward to setup, we were able to identify where users were dropping off and make the necessary corrections.

    Cons

    Sometimes the program stopped working so it had to be started again. I would like a guide to be able to get the most out of the program because I think I'm underutilizing it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Misha from Academic Room

    November 2017

    The best Product Analytics tool in the market

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Improved page flows on our website. Increased personalization of content on the website

    Pros

    I am continually amazed at how much Pyze offers. I am a heavy user. I use Pyze to optimize page flows and for website content personalization based on user content affinity.

    Cons

    I'd like to see personalization at a per-user level instead of only at a segment level. This would be optimal.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Consuela from TSG Land

    November 2017

    Great customer insight solution

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Helped improve lead gen and optimize our website. Successfully increased ability to target users who showed interest in our projects

    Pros

    The Intelligence explorer and Dynamic Funnels are by far the coolest and most useful features. We used Pyze to optimize our website flows to improve lead gen and also to target users who expressed interest in our development projects

    Cons

    It's not a dislike but there is a lot of functionality and it would be useful to be able to turn off the features that we don't need

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Joan from Experfy

    November 2017

    Pyze helped us increase job posting conversions by 3X

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were able to increase job posting conversions on Experfy by 3X

    Pros

    The simplicity of Pyze is quite amazing. It's extremely straightforward to setup on our marketplace. We were able to identify where users were dropping off and make tweaks to 3x out conversions.

    Cons

    I would like the ability to share reports with team members or email share/slack integration would be really helpful

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • William from CBS Interactive

    Number of employees: 1,001-5,000 employees

    November 2017

    I use it to record site experience on my .com platforms.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Allows me to capture site experience and ad interactivity for my sites.

    Pros

    Editing capabilities after the recording is finished. I am able to to the file and customize it to precise start and stop times

    Cons

    Defining the record border can be a little clunky. Sometime have trouble customizing the borders. Crashes occassionally.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Siddhi from Ikdam

    November 2017

    Great Auto Segmentation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    - The auto-segmentation feature makes my job extremely easy
    - Great capabilities at this price point.

    Cons

    I wasn't too fond of their layout at first but its become intuitive over time. They just have a lot of functionality that might be better exposed using a standard menu

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Asvalayana from Antakshri

    November 2017

    Full-featured marketing platform

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Extremely easy to implement. One line of code got us started and we got a ton of useful visibility into user analytics across our iOS and Android apps

    Cons

    There is not a designated area for sending push and in-app messaging. To access this you need to use either IE, Growth Automation or Funnels. It would be good to have this as a standalone feature for faster access

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    November 2017

    Rewarding, transparent and easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are aggregating data in the entire decision journey (discovery to transaction) across multiple platforms (Online and offline). If we couldn't make this large amount of data actionable using Pyze, our customers could never see the real value of our software

    Pros

    Allowing to aggregate actionable data. Pyze enabled Mavatar and its enterprise customers to gain visibility into the behavior of different types of their users; shoppers, influencers, admin and sales people of the top retailers across multiple platforms to measure campaign effectiveness, identify sales trends, and understand, optimize and leverage key user actions.

    Mavatar utilizes Dynamic funnels to measure the completion of key business processes to understand the effectiveness of application flows, conversion rates, and channel performance.

    Customized reports on key business metrics in form of funnels allows us to serve each and every customer in isolation and help them gain visibility into their specific business.

    Cons

    Missing API for Single sign on. It's important to keep our customers in one world. Also we wish there was an easier way for the events attributes to find a way to funnels.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Travis from App Runway

    November 2017

    Requires a learning curve to use the platform to its potential

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Pyze is extremely flexible. You can create tags for any user action or experience with minimal coding. This allows analytics to be catered to specific products and the functions of those products.

    Cons

    There is no straightforward go-to guide. I feel there should be a tutorial to go through with some customer support on-hand.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Rylan from TechMight

    November 2017

    Very Powerful

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Biggest improvement in our retention numbers

    Pros

    Cost effective in a huge way. As someone who has used many mobile analytics software's, none have provided such a balance of features and price.

    Cons

    If I had to nitpick, the platform has far too many features - some of which simply make the homepage too cluttered for my liking. Of course, I simply ignore the tabs I don't use or ever will, but it would be good to have a feature to hide these tabs.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Keith from Move My App

    November 2017

    Powerful and easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It has a simple interface which is easy to use for everyone. The visualization capabilities are powerful and actionable to create effective campaigns

    Cons

    Location based targeting is only available at City level. Waiting for them to roll out lat/long radius based campaigns

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Arsene from Way.com, Inc.

    Number of employees: 51-200 employees

    November 2017

    The best actionable cross-platform analytics I have used out of 20 as a Growth Marketer

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    You get to act on nimble growth iteration in the fraction of the time that is required when using other analytics solutions.

    Pros

    Pyze is the most solid cross-platform analytics platform I have used as a Growth Marketer at several high-growth startups and Fortune 50 companies.

    First, it's extremely easy to set up. Any dev can set it up in a matter of 30 minutes. You just need to activate their SDK in your apps and website. Super easy. You get data on your Pyze dashboard right away.

    Second, Pyze is really about walking the growth talk. It's the most actionable platform I have every used. Thanks to their unique Growth Intelligence feature, you can reach out in a custom way to automatically surfaced segment based on customer usage. It's fantastic. In no time you get mobile push and in-app set up and read your growth data back. Same for web. In one tool...

    Third, they have amazing support. You get any question answered on anything in a matter of hours if not minutes in my experience.

    Fourth, they are at the forefront of mobile and cross-platform analytics innovation. A great example for their is their latest "Rich Notifications" integration which allows amazing visuals from push, webhooks, deep in-app linking, social sharing with pre-entered content not to mention custom CTA buttons directly from the notifications.

    I use Pyze every day, many times a day as a Growth Marketer.
    It is really the driver of my growth marketing actions and nimble iterations at the messaging, UX and campaign levels.

    Pyze is the real deal.

    Cons

    There is only one thing I would look to optimize at this point in the Pyze interface. Sometimes there are a few too many clicks when you want to juggle between campaigns and actual growth metrics if you are not using Intelligence Explorer.

    They do have a simple way to customize your own analytics dashboard but I would do some more user testing on the interface to determine shorter "path to value" in most common cases.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    November 2017

    Simple neat and efficient!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    business analytics that are useful to our clients.

    Pros

    Ability to use it easily and to get easy to use analytics. Easy to train new employees on it and intutive design.

    Cons

    customisation for our specific wants especially across apps could be simplified. neccesity to upgrade for more features is a pain point ( but understand thats the business model)

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sunitha from Pixatel

    Number of employees: 51-200 employees

    November 2017

    Best Cross-Platform Analytics for Web and Mobile apps

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the tools to drill into behavioral analytics like usage reports, visual queries to run custom reports and dynamic funnels for conversion analysis across web and mobile apps are more comprehensive than other platforms.

    Cons

    There is a learning curve for creating custom dimensions for their automated segmentation feature. They provide automated segmentation for usage and cohort dimensions out of the box. Its a really powerful tool that lets you target specific users for marketing campaigns or personalization.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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