Sakari vs springbig

RATING:

4.5

(99)

Sakari has 99 reviews and a rating of 4.53 / 5 stars vs springbig which has 12 reviews and a rating of 3.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (99)
3.5 (12)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
October 10, 2023
October 26, 2023
Pros/Cons
  • Pros

  • It is very easy to use and customer support is great. I have tried many and fine Sakari to be the best.
  • It's amazing how many potential users will interact over text/SMS and engage-- making them more likely to buy.
  • Cons

  • It's a bummer some of the reporting needs to be set up through custom workflows.
  • I am using this software within Hubspot and I miss the fact I can't be alerted when a lead reply back, meaning I need to check each of my contact one by one if a response has been received.
Read all user reviews
  • Pros

  • Once I was taught once it was really intuitive the next time I needed to use it. I love that is has different picture option to change up what customers are receiving.
  • My favorite part is that they give you data on the click success. That date helps me write better texts and determine what my customers want to hear about and when.
  • Cons

  • They are a scam and your business will lose revenue.
  • List management sucks and is blocked from the client.
Read all user reviews
Pricing Range
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos