--- title: "SendHub Software Reviews, Demo & Pricing - 2026" description: "Review of SendHub Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/sms-marketing/sendhub-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Telephony Software](https://www.softwareadvice.com/call-center/computer-telephony-integration-comparison/) / SendHub Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/sms-marketing/sendhub-profile/alternatives/) # SendHub Review From $7-$100/month Free trial 5 plans Wondering if SendHub is right for your organization? Our Telephony Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview SendHub 4.3 [(35)](https://www.softwareadvice.com/sms-marketing/sendhub-profile/#reviews) Pricing Starting at $7.00 per user per month ### About SendHub SendHub is a business voice over internet protocol (VoIP) solution. Integrated applications for PBX, Auto Dialer, ACD, CTI, workforce scheduling, softphone, SMS marketing and more are available within the system. This solution is suitable for businesses of all sizes. SendHub offers mobile apps for iOS and Android devices. It also features a messaging system which includes group texts. Users can share contacts and files with others. SendHub can be deployed either via the cloud or on-premise. 24/7 support is offered to users. Do you work for SendHub? [Manage this product listing](https://www.g2.com/products/sendhub/claim_requests/new?auto=true) Wondering if SendHub is right for your organization? Our Telephony Software selection experts can help you in 15 minutes or less. ## SendHub User Interface ## Popular SendHub Alternatives Main Product SendHub 4.3 [(35)](https://www.softwareadvice.com/sms-marketing/sendhub-profile/#reviews) Ratings Breakdown - 4.40Ease of use - 4.15Value for money - 4.61Customer support - 4.14Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1005)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [CTM](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/) 4.7 [(159)](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.50Value for money - 4.57Customer support - 4.60Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [VirtualPBX](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/) 4.7 [(38)](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/#reviews) Ratings Breakdown - 4.43Ease of use - 4.53Value for money - 4.68Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Telnyx Suite](https://www.softwareadvice.com/voip/telnyx-profile/) 4.7 [(196)](https://www.softwareadvice.com/voip/telnyx-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.77Value for money - 4.60Customer support - 4.69Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [Twilio](https://www.softwareadvice.com/voip/twilio-profile/) 4.4 [(510)](https://www.softwareadvice.com/voip/twilio-profile/reviews/) Ratings Breakdown - 4.12Ease of use - 4.17Value for money - 4.01Customer support - 4.50Functionality Pricing Starting at $15.00 per month Get Price ## SendHub Pricing and Plans Starting price: $7.00 per month Free Trial Free Version Lite $7.00 per user, per month Plan includes: - API Integration - Attachments - Custom Setup and Training - Inbound MMS - Toll-Free SMS - Unlimited Keywords Lite+ $37.00 per user, per month Plan includes: - API Integration - Attachments - Custom Setup and Training - Inbound MMS - Toll-Free SMS - Unlimited Keywords Starter $52.00 per user, per month Plan includes: - API Integration - Attachments - Custom Setup and Training - Inbound MMS - Toll-Free SMS - Unlimited Keywords Basic $100.00 per user, per month Plan includes: - API Integration - Attachments - Custom Setup and Training - Dedicated Account Manager - Inbound MMS - Toll-Free SMS - Unlimited Keywords Custom Pricing available upon request Plan includes: - API Integration - Attachments - Custom Setup and Training - Dedicated Account Manager - Dedicated Short Code - Inbound MMS - Outbound MMS - Toll-Free SMS - Unlimited Keywords Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SendHub Features - Popular features found in Telephony Automatic Call Distribution Caller ID Call Monitoring Call Recording Call Transfer Computer Telephony Integration Reporting/Analytics Voice Mail VoIP - More features of SendHub 2-Way Messaging API Automated Responses Call Routing Contact Database Contact Management CRM Mass Texting Message Personalization MMS Mobile Keywords Purchasing & Receiving Scheduled Messaging Shortcodes Text-to-Win ## SendHub User Reviews ## SendHub customer ratings - Overall rating: 4.3/5 - Total reviews: 35 ### Rating distribution - 5 stars: 21 reviews (60%) - 4 stars: 10 reviews (29%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 4 reviews (11%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.2/5 - Customer support: 4.6/5 - Functionality: 4.1/5 --- Have you used SendHub and would like to share your experience with others? ### Buyers Beware - Overall rating: 1/5 - Reviewer: Jj B. - Verified reviewer: Yes - Industry: Wireless - Product usage: Used unspecified for unspecified - Reviewed: September 2014 - Review source details: This review was submitted organically. No incentive was offered I cancelled my account 12 months ago, checked my bank statements and they have continued to bill me the past 12 months! Asked for a refund, got a sorry, we cant help you response from the billing department FOUR WEEKS LATER! I had to file chargebacks with my bank. Buyers beware. #### Pros None #### Cons Four weeks to get a reply when you contact the billing department. --- ### We are a small business that has been using SendHub for years and are very satisfied! - Overall rating: 5/5 - Reviewer: Jay K. - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered Saving time and record keeping. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We use the software to communicate w/ tenants by being able to have a recorded log of all text messages sent and received. Technology has significantly changed the way our customer base communicates w/ us and being able to not only text, but have a saved log of all written communication solves multiple problems and greatly saves us time. #### Cons Being that we are a small business with a more specialized use it doesn't cater 100% to us, which is understandable. However, we have found ways to work around those hurdles and love it. --- ### lack of common features/ not function properly - Overall rating: 1/5 - Reviewer: Jason H. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered My company took off the Verizon network and set us up on this and from what I had the ability to do this is two steps back. I do not recommend. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 1/5 #### Pros Two steps back nothing that I liked. #### Cons This is not close to being like a cell phone program. Way too many bugs!! Messages show they have been read. Can not send images over 1.5 meg. Calls coming in to cell phone do not come up to answer or ring on the phone. You do not have the ability to group message. When I hit the back button on the phone it randomly calls people. When the call comes to my desk phone it only rings twice and then goes to voice mail. #### Reasons for switching to SendHub company's poor choice --- ### Attachements - Overall rating: 4/5 - Reviewer: Lauren V. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's easy to use and it gets the job done #### Cons Could be more attachment friendly using PDF's and having more user folders #### Reasons for choosing SendHub I was not involved in the process --- ### Good way to stay in contact with students - Overall rating: 4/5 - Reviewer: Edward C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered It helps us stay connected with our students real-time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Students are easiest to connect with via text, so this was helpful in reaching out to students new to the program. #### Cons Unclear how messages segmented, and it was hard to track even when I downloaded the direct CSV information. --- ### We use this program to communicate with our parents about upcoming evens and reminders. - Overall rating: 4/5 - Reviewer: Glenda G. - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that I can text the whole school or just certain grade levels by setting up groups. Its quick and easy for everyone to use. #### Cons That I do not have the ability to receive text messages back from people that I send messages to. I would love for them to be able to reply back to me sometimes. --- ### Simple interface and effective service - Overall rating: 4/5 - Reviewer: Chris C. - Product usage: Used daily for more than 2 years - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Wraps Twilio for us so that we don't have to write that code ourselves; great if you don't have engineers on staff! #### Cons TCO feels a bit high for what you get, especially when changes need to be made and you don't have engineers on staff and have to rely on pro services instead. --- ### I have had a great experience, the functions are very easy to use! - Overall rating: 5/5 - Reviewer: Jossie G. - Product usage: Used daily for less than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered Exactly what I needed, to reach my clients quickly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The user friendly aspect of it. I send up multiple groups and categories and I was easy to do . The way they let you structure the text messages is exactly what I needed. #### Cons Sometimes you cannot get support right away because of the time difference. But I now have a contact person, that is beyond amazing and now I have no issues. She calls me back ASAP and tries to work with me --- ### Grateful for technology - Overall rating: 4/5 - Reviewer: Diane V. - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered Our goal for using this software was to find an acceptable method for connecting with our contacts in a way that feels personal and responsive without being invasive - and I believe we achieved that goal. I was our company ginea pig and was expected to trial this software in my department before we adopt it more widely across our organization. I will confidently recommend it to be used organization wide. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I'm not one to read instructions before plodding ahead with a new product (and I've often learned my lessons the hard way). The SendHub software was designed for people like me who just want to get the job done as quickly, easily and efficiently as possible. It was intuitive and allowed me to figure things out along the way without spending hours pouring over users manuals or digging through help articles. AND, I have to say one of the greatest strengths behind this software is the excellent customer support - both sales and technical! #### Cons For someone like me, more red flags or notifications that I'm sending a multi-segment SMS would be helpful. The software features a small gray indicator in the bottom right of each message bubble telling the user the number of segments a text message is going to be. But I'm just not one who pays attention to details that don't jump out at me. --- ### Want to download your data? Pay or forget it! - Overall rating: 1/5 - Reviewer: Makan A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros The system works OK until the moment when you actually need to take a look at the results/responses received. #### Cons SendHub has a 24 hour delay in their system for downloading the data. You also can't download all responses (e.g. STOP responses are not included). The only time to get your data in real time and with all responses included is to pay an extra fee and make a special request. Stay away! --- Showing 1 - 10 of 35 Reviews Load More Reviews ## Other Top Recommended Telephony Software [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **5** times [Five9](https://www.softwareadvice.com/call-center/five9-profile/) **4.2** (485) Recently recommended **4** times [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) **4.5** (395) Recently recommended **4** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **4** times Stuck Between Options? Our experts can help you compare SendHub with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice