ShoutOUT CRM segments screenshot
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10About ShoutOUT SMS
ShoutOUT CRM is a cloud-based and on-premise customer engagement solution, which helps small to large organizations maintain client profiles and drive SMS/email campaigns. Key features include gamification, goal tracking and revenue generation metrics.
Marketers can use the solution to segment audience groups based on parameters including behaviors, purchase history and locations and run targeted campaigns. The application enables managers to schedule and send personalized messages to customers and measure conversions through open and click rates. Its reward portal lets advertisers track customer actions such as purchases, social media sharing or referrals and manage earnings or redemption points.
ShoutOUT CRM comes with an application programmi...
6 Reviews of ShoutOUT SMS
Average User Ratings
Overall
5.00 / 5 stars
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
Likelihood to Recommend
Not likely
Very likely
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October 2019
Anonymous
Verified Reviewer
Company Size: 11-50 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2019
Engagement made Easy!
I use ShoutOUT to reach my customer audience. They have simplified the process very nicely. I think that is what makes them very special.
Pros
Mostly its the user experience. ShoutOUT is pretty easy to use.
Cons
Pricing is a bit high in my opinion. But I can't really complain because they offer a hefty bag of features.
Reasons for Choosing ShoutOUT SMS
User Experience
Response from ShoutOUT Labs
Replied October 2019
Thank you for reviewing ShoutOUT Labs. We have taken your suggestion on pricing for our next pricing amendment.
August 2019
Upul from LONGWApps Private Limited
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2019
Ease of Integration
We are using ShoutOut for SMS delivery in all our products and services. With its inbuilt filters we get the chance to create customized audiences and send out highly personalized communication to all our customers.
Pros
ShoutOut is super developer friendly. We use ShoutOut in all our products and services globally.
Cons
Nothing much to say here than they are just getting started and long way to go yet with more developments to come
Response from ShoutOUT Labs
Replied October 2019
Thank you for reviewing ShoutOUT Labs. We are continuously focusing on more developments.
January 2020
Sehan from Onama Deyak
Company Size: 1 employee
Industry: Cosmetics
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Thank You [SENSITIVE CONTENT HIDDEN]
Best SMS Gateway !! :) :)
Pros
Frindly Customer Service and Friendly Staff
Cons
User Friendly Interface. Low Value Cost.
Response from ShoutOUT Labs
Replied January 2020
Hi Sehan, Thank you for reviewing ShoutOUT Labs. Happy to serve you!
October 2019
Arshad from BESolution
Company Size: 2-10 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2019
Best support
Easy to use system, have a good support, if they can add few more countries to the default list it would be nice.
Pros
Their support is awesome. System is simple to use, their lite version is really good if you are integrating with other systems.
Cons
If they can increase the coverage it would be nice, without custom request.
Reasons for Choosing ShoutOUT SMS
Local SMS support is good.
Response from ShoutOUT Labs
Replied October 2019
Thank you for reviewing ShoutOUT Labs. We have enhanced our global coverage and now you can send SMS to 225 different countries worldwide through the ShoutOUT Platform.
October 2019
Ashan from Nine Labs
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2019
Awesome Experience!!
Pros
Very friendly team to deal with. No issues or down times happened while i'm using this system so far
Cons
Nothing at all. I would like to have grouping option in the people list.
Response from ShoutOUT Labs
Replied October 2019
Thank you for reviewing ShoutOUT Labs. You can create customer segments in the people tab to group your customers. Feel free to contact us for any support in using our platform.
January 2020
Juber from British Muslim Magazine
Company Size: 2-10 employees
Industry: Writing and Editing
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Awesome software
I was able to accomplish a lot in less time.
Pros
Honestly I really felt so much more like a professional using this software. I had to send out quite a few personalised emails to several people, and I was able to accomplish that in no time, and the email was very well laid out. I would definitely use it again and would 100% recommend it. Its totally worth it.
Cons
There is nothing that I disliked. For a new initiative, I think they are doing well.
Response from ShoutOUT Labs
Replied January 2020
Thank you for reviewing ShoutOUT Labs. We are continuously improving our services to serve you better.