SimpleTexting Software

Easy & Effective Communication Tool

Overall, I love SimpleTexting. It's easy to use and an excellent communication tool. Texting is a much more efficient way of reaching partners since email is becoming a thing of the past.

Pros

SimpleTexting is simple to use and easy to implement in your marketing and communication toolbox. We use to communicate important upcoming events to our partners. I love that I can import lists and we don't have to use the 555888 sign up feature. I like that partners can respond back to me and if I want to, I can respond back to them.

Cons

Customer Service took about 3-4 days to resolve a problem for us. This is not a horrible lag of time but it would be better to have a 48 hour turnaround time. For those 4 days, we were unable to text and this slowed productivity. Also, I find it odd that all members of this software have the same number of 555888. I know people have to text in with the correct keyword but what if someone from another company accidentally types in our keyword? Does this automatically put them on our list? It hasn't happened yet but I always wondered that.

Excellent text messaging campaign!

Pros

Very easy to get subscribers as well as send messages. Very good analytical tools for analyzing success.

Cons

UI might not have been as intuitive, but it was still worth learning.

Simple Texting is Great!

The staff with Simple Texting is awesome! They are very timely and extremely helpful and patient!

Pros

I was recently shown some of the additional features like "Text to Vote" and was so happy to see this was already pre-made and ready to roll with only a little info needed from me. It made our contest a breeze for voting!

Cons

The only thing I can think of is not realizing that each person texting in is more than one text. So when calculating pricing and such, I should have accounted for a couple texts each when determining how many credits I needed. But it's so cheap it never hurt my pocket going over by a few.

Unbeatable Value!

Pros

The value from this system isn't even comparable to their competitors.

Cons

There is a notifications when some people text in warning about a charge that could deter responses.

Effective and fairly easy to use!

We are able to help set appointments en-mass with our leads who are not responding to calls/voicemails or emails.

Pros

It is very intuitive - and if you have any questions there's a chat feature that links directly to the company and they help you right there in real time. Text is an outstanding way to communicate with your existing clients AND capture new ones - Simple Texting is effective and is pretty easy to use.

Cons

Bumped into some limitations on adding contacts - but that was remedied via chat within just a few minutes.

Great service and support - Simpletexting.com Should be called Super-SimpleTexting

Pros

Very intuitive, easy to set up key words and triggers and love the built in url shortener. really helps save text

Cons

Have not found any negatives to the service. you can get up and running very quickly and make adjustments on the fly

Great Platform

Pros

Fabulous customer service, great pricing and a quality tool.

Cons

No regrets at this point. I've used this platform with dozens of my clients and everything is functioning well.

Using Simple Texting for "transit alerts" - easy, efficient, effective.

Pros

Overall ease of use and adoption by our customers has exceeded our expectations. Excellent value and has improved our customer service tremendously.

Cons

More visibility into reason(s) why SMS might be delayed by certain carriers when they have internal issues - not really a Simple Texting issue, but something that would make the tool better.

They are a very professional group with a ton of experience. There hands on approach is amazing

Added monthly revenue

Pros

Its easy to use and they are ready to help 24/7! The software does everything you need and then some.

Cons

I actually can not think of any cons and we have been using the system for over 7 months now. Its simple and easy.

SimpleTexting Integrates with our ATS for easy candidate communication

Pros

We use our SimpleTexting subscription with our ATS system, BrightMove. This is something we had integrated to easily text candidates directly from the ATS. It works great and send communications promptly once you hit send. Customer Service team is great for any issues you may have.

Cons

The pricing bundles for the amount of text messages. I really wish there was a 15,000 message option between the 7,500 and 25,000 text allotment.

Keywords are the best

Needed a texting option and this is good to get for the price offered. Great intro to texting options.

Pros

Easily create keywords for different campaigns. Lots of customization to make everything unique and easy to use. Like the polls option.

Cons

Import features not the best, but part of that might be our inability to get good data in the first place. Better text2give functionality would be great.

Great SMS Platform

Pros

Tested this for a restaurant client and found it to be a great experience. Easy onboarding and some good functionality for the price.

Cons

Product has a good design, we found the web forms useful. Didn't have many complaints about the usability. Maybe a little more functionality in the free plan but overall the app is not expensive compared to other services.

Amazing for my business as a Mary Kay Director!

I am so excited with what this will do for my business. I have many other people in Mary Kay that are interested in joining once I see how it goes.

Pros

*Great support
*Easy to use for me. If I have questions they are answered quickly
* It is wonderful to use for getting leads

Cons

I have not had a chance to ask my questions yet. I would like to be able to add emojis and pictures that show up

Finally a way to get off your phone

Pros

I really like Simple Texting for business. No one likes calls anymore. A text can be delivered at any time of day and everyone gets them and reads them.

Cons

I'm not always sure that the texts are read or if the client wants these texts but there is always a way to opt out for them

Leaps and bounds above the last provider used

Thanks for being awesome!!!

Pros

Everything works as I need it to. The ease of use is fantastic, as is the customer service should there be an issue.

Cons

Absolutely none.

Ive used many services, SimpeTexting is far more affordable

Pros

Price
Quick customer response
Price
Allthe major features needed
Price
They now feature mms delivery of messages as well.

Cons

NOt integrated with Zapier

Great customer service & price point

Pros

ease of use and customer service along the way was always great and very helpful.
I love the chat feature.

Cons

the exporting to excel if we run the same sweepstakes 2 times throughout the year- only lists the entrant 1 time as the 1st time they entered, not the 2nd

Great features and easy to use.

Pros

The ease of use and customer service responsiveness. The platform works very well and the team has been there every step of the way to assist.

Cons

Tha API is VER minimal and missing many logical features. I would like to see some enhancements to it

Over the top personalized service!

Pros

The best feature of Simple Texting truly is the one-on-one support that their team offers. Not only did team do a great job explaining the features of the product, but also helped us set up our first keywords and functions to make sure that we were on the right track. Looking forward to seeing the results.

Cons

I haven't had a chance to dive into the software enough on my own to offer ideas on what I like the least.

SimpleTexting has the most dynamic features, the best price, and excellent Customer Service!

Pros

The available features are outstanding. The creativity of our Marketing Team has yet to come up with an idea they would like to use text Marketing Software for that SimpleTexting has not been able to accommodate, simply and beautifully!

Cons

There really isn't anything that we dislike about the platform. It has met our needs in every way. The plugins allow for such a dynamic and interactive process to allow our "customer" experience to continue long after they leave our establishment.