SimpleTexting Software
FrontRunners
About SimpleTexting
SimpleTexting is a cloud-based platform for 1-on-1 business texting and mass text message campaigns. The platform provides the ability to send and receive messages using a 6-digit short code, an existing 10-digit phone number or a new local number.
Key features of the SimpleTexting platform include segments, autoresponders, scheduled texts, data collection, text-to-win contests, polls and more. Users can also include photos, GIFs, videos, coupons and other multimedia content in messages using MMS.
SimpleTexting’s support team is available by phone or chat 7 days per week. They also offer complementary product demos and have self-guided help center articles.
Designed for both small and enterprise businesses, SimpleTexting’s offers an API access for all u...
SimpleTexting Pricing
Pricing example for SMS and text marketing services within the United States. We also offer ANNUAL PLANS which include a 25% discount and access to all messages up front. 500 Messages: $25 /month + 4.5 c / additional msg 1,000 Messages: $45 /month + 4.5 c / additional msg 2,000 Messages: $75 /month + 3.5 c / additional msg 3,000 Messages: $95 /month + 3.0 c / additional msg 7,500 Messages: $145 /month + 2.0 c / additional msg 25,000 Messages: $375 /month + 1.5 c / additional msg 50,000 Messages: $625 /month + 1.25 c / additional msg 50,000+ Messages: Contact SimpleTexting
Starting price:
$25.00 per month
Free trial:
Available
Free version:
Not Available
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Send mass text campaigns
SimpleTexting User Reviews
OVERALL RATING
Showing 1 - 5 of 231 reviews
Ryan
Company size: 2 - 10 employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2021
Good Product and Customer Support
Shelby
Verified reviewer
Company size: 51-200 employees
Industry: Non-Profit Organization Management
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2020
Software has everything we need!
We've really loved being able to build our SMS list and SimpleTexting has been easy to use.
Pros
We had tried three options simultaneously and picked SimpleTexting because it has so many integrations that are easy to use. We are able to do giveaway contests, collect data, it integrates with our email software - really, they are the pros and have figured out what most clients need from the start.
Cons
There's nothing that I dislike thus far. It is slightly more expensive than other options, but right now it's worth it for all of the integrations
Reasons for choosing SimpleTexting
Because they offered the most options and customizations. User-friendly interface. Great support.
Marcelo
Company size: 11-50 employees
Industry: Consumer Services
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2022
Beauty and the Beast
Before subscription, I contacted support as usual, with "pre-order" questions. At first, I felt they were trying to rush me out our something weird, a little rude to be honest. I was informed our business number was able to be port-in, later I was informed that was not able to port in by a different person, then I decided to buy a new number from a company that sells business numbers "headache-free to port out", then I checked with support again they said it seems to be able but only after my purchase it was possible to say. I bought it $400, the company a bought from gave me the ownership, all the data required to start portability.. still simplestexting support saying it was able to port-in and they offered me to buy another number from their pool. I'm not sad because of the number not being able to be ported-in, I'm sad for the wasting of time and the lack of interest by their support team. I moved to heymarket, great tool and awesome support.
Pros
The interface is very friendly and the tools/features are pretty much standard and very helpful. basically, anybody can become a pro and if you have access to a developer the API is also a great plus to integrate your current CRM system and keep customers well notified throughout the entire journey.
Cons
As I said, the tools and features are pretty much standard and straight forward I can't see any negative point
Reasons for choosing SimpleTexting
API documentation was very straight forward and I liked it.
Reasons for switching to SimpleTexting
marketing tools
Rajesh
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
June 2021
Bait and Switch
I was disappointed with Customer Service and the way they charge their customers. Like the service was disappointed with the charges and the customer service.
Pros
The application is easy to use and also user-friendly. Can be easily integrated.
Cons
Seems like a bait and switch. I signed up with a certain number of credits and was never warned about extra charges that will be applied. This was only brought to my attention at the time of the renewal with a large bill. As a non-profit organization, I don't have that kind of money to spend on these services and especially during the Pandemic. So I think the account was overcharged with no warnings and I was not given a fair resolution at the end of term.
Response from SimpleTexting
Hello, Rajesh Thank you for reaching out! It sounds like the account entered into some additional credits being used. We're happy to take a look into this, please reach us at support@simpletexting.net
Replied July 2021
Katie
Company size: 11-50 employees
Industry: Non-Profit Organization Management
Time used: Less than 2 years
Review Source
This review was submitted organically. No incentive was offered
May 2022
Love our Partnership
The customer service is excellent! [SENSITIVE CONTENT] has done a great job working with our nonprofit, and our guests love easy communication and relationship building.
Pros
I like how intuitive the software is. A wide variety of our staff can have an easy time using it.
Cons
I do not have any cons- I would like to have the GIF first in an MMS message sometimes?
Reasons for choosing SimpleTexting
The customer service and software were superior.
