SimpleTexting Software

Automated text responses

Pros

The ability to pause our account was a major plus!

Cons

I wish there were a few more features available.

Using SimpleTexting to Drive Downloads

We needed a simple way to drive app downloads for our company, and SimpleTexting provides that. It's so easy to add the shortcode and keyword to our marketing materials. The platform even integrates with our website, allowing visitors to request a download link to their phone simply by adding their number in to the appropriate field on our site. Before ST, we had to verbally explain the the download process or email download links, neither of which were streamlined solutions.

Pros

New keywords and campaigns are easy to set up and reporting is robust.

Cons

Our company has to use two different shortcodes, one for the US and one for CAN. We'd prefer to use the same shortcode for both, but the number we use in the US isn't available in CAN and has less keywords taken, so we have to stick with it.

A great solution for our small businesses!

Great value for the money and flexible accounts that allow you to pay based on volume.

Pros

All the features are easy to use! I love being able so simply schedule and send out texts. The ability to set up recipients in groups allow for targeted texts to specific groups within the organization.

Cons

Sometimes it is complicated to remove people or to figure out how to move them from group to group. Overall, with a little bit of hunting and pecking I was able to figure out everything.

Real Time support is great

Simple texting allowed us to effectively roll our our first texting campaign with ease.

Pros

Ease of use for simple text campaigns and great customer support.

Cons

Like anything it took some patience to get to use.

SimpleTexting Review

Pros

What I like most about this software is that it allows me to communicate with people with whom I'm interested in doing business with and have efficient customer-service conversations.

Cons

What I like least about this software is that it crashes sometimes and has bugs that need to be fixed such as how slow it can get sometimes.

ideal platform for sending messages

Pros

i like to be able to send the same message to multiple recipients, this app is great for that and easy to use

Cons

maybe more features and integrate better with other programs

Makes text marketing much easier!

Pros

We tried several text marketing companies, and SimpleTexting was the easiest to use and for getting subscribers. Great support too.

Cons

So far, we've enjoyed using the product and haven't found any cons.

Decent, but can not "replicate campaign" without some painful "cut and paste"

Meh

Pros

Fairly easy to use. Why do I have to use more words? Meh.

Cons

Texts cannot be emulated to come "FROM" our own company name or a person in our company, so many of our recipients immediately opted OUT.
Also, it should be soooo simple to "replicate campaign" to send the same message again, with a few tweaks, or to a newly imported set of recipients. But no, it's a painful cut and paste each time.
Also, the system does not safe drafts?!

Simply the best

We use texting for multiple campaigns and objectives. Simple Texting has everything we need and much more.

Pros

Simple Texting is the best tool for texting based campaigns, and their support is A+. And of course the value is just too good to pass up.

Cons

Hard to find when searching for best texting platfomr

Easy & Effective Communication Tool

Overall, I love SimpleTexting. It's easy to use and an excellent communication tool. Texting is a much more efficient way of reaching partners since email is becoming a thing of the past.

Pros

SimpleTexting is simple to use and easy to implement in your marketing and communication toolbox. We use to communicate important upcoming events to our partners. I love that I can import lists and we don't have to use the 555888 sign up feature. I like that partners can respond back to me and if I want to, I can respond back to them.

Cons

Customer Service took about 3-4 days to resolve a problem for us. This is not a horrible lag of time but it would be better to have a 48 hour turnaround time. For those 4 days, we were unable to text and this slowed productivity. Also, I find it odd that all members of this software have the same number of 555888. I know people have to text in with the correct keyword but what if someone from another company accidentally types in our keyword? Does this automatically put them on our list? It hasn't happened yet but I always wondered that.

Excellent text messaging campaign!

Pros

Very easy to get subscribers as well as send messages. Very good analytical tools for analyzing success.

Cons

UI might not have been as intuitive, but it was still worth learning.

Simple Texting is Great!

The staff with Simple Texting is awesome! They are very timely and extremely helpful and patient!

Pros

I was recently shown some of the additional features like "Text to Vote" and was so happy to see this was already pre-made and ready to roll with only a little info needed from me. It made our contest a breeze for voting!

Cons

The only thing I can think of is not realizing that each person texting in is more than one text. So when calculating pricing and such, I should have accounted for a couple texts each when determining how many credits I needed. But it's so cheap it never hurt my pocket going over by a few.

Unbeatable Value!

Pros

The value from this system isn't even comparable to their competitors.

Cons

There is a notifications when some people text in warning about a charge that could deter responses.

Effective and fairly easy to use!

We are able to help set appointments en-mass with our leads who are not responding to calls/voicemails or emails.

Pros

It is very intuitive - and if you have any questions there's a chat feature that links directly to the company and they help you right there in real time. Text is an outstanding way to communicate with your existing clients AND capture new ones - Simple Texting is effective and is pretty easy to use.

Cons

Bumped into some limitations on adding contacts - but that was remedied via chat within just a few minutes.

Great service and support - Simpletexting.com Should be called Super-SimpleTexting

Pros

Very intuitive, easy to set up key words and triggers and love the built in url shortener. really helps save text

Cons

Have not found any negatives to the service. you can get up and running very quickly and make adjustments on the fly

Great Platform

Pros

Fabulous customer service, great pricing and a quality tool.

Cons

No regrets at this point. I've used this platform with dozens of my clients and everything is functioning well.

Using Simple Texting for "transit alerts" - easy, efficient, effective.

Pros

Overall ease of use and adoption by our customers has exceeded our expectations. Excellent value and has improved our customer service tremendously.

Cons

More visibility into reason(s) why SMS might be delayed by certain carriers when they have internal issues - not really a Simple Texting issue, but something that would make the tool better.

They are a very professional group with a ton of experience. There hands on approach is amazing

Added monthly revenue

Pros

Its easy to use and they are ready to help 24/7! The software does everything you need and then some.

Cons

I actually can not think of any cons and we have been using the system for over 7 months now. Its simple and easy.

SimpleTexting Integrates with our ATS for easy candidate communication

Pros

We use our SimpleTexting subscription with our ATS system, BrightMove. This is something we had integrated to easily text candidates directly from the ATS. It works great and send communications promptly once you hit send. Customer Service team is great for any issues you may have.

Cons

The pricing bundles for the amount of text messages. I really wish there was a 15,000 message option between the 7,500 and 25,000 text allotment.

Keywords are the best

Needed a texting option and this is good to get for the price offered. Great intro to texting options.

Pros

Easily create keywords for different campaigns. Lots of customization to make everything unique and easy to use. Like the polls option.

Cons

Import features not the best, but part of that might be our inability to get good data in the first place. Better text2give functionality would be great.