Software has everything we need!

We've really loved being able to build our SMS list and SimpleTexting has been easy to use.

Pros

We had tried three options simultaneously and picked SimpleTexting because it has so many integrations that are easy to use. We are able to do giveaway contests, collect data, it integrates with our email software - really, they are the pros and have figured out what most clients need from the start.

Cons

There's nothing that I dislike thus far. It is slightly more expensive than other options, but right now it's worth it for all of the integrations

One of the best strategic partner you will ever find in business.

After being burned badly by other companies who present themselves as similar (years ago) I entered into business with Simple Texting. From then to now, I have renewed my enthusiasm for one of the most effective means to market anything, I’ve ever experienced.

Pros

I am constantly amazed at how this company manages to find and keep some of the most talented people who are relentlessly dedicated to their customers success. In an age when many tech companies rely on synthetic customer service driven by soulless algorithms, Simple Texting is NOT one of them. ST is real live people WITH SOULS who truly care about their customers success and will do anything in their power to make it work for customers. They take complicated technology and strategies and make them flat-out simple.

Cons

The cons are too few to even mention. Simple Texting is great!

SimpleTexting is a great way to convert sales!

I highly recommend this service. I can't wait to explore more of the functions available.

Pros

We are loving that we can access our customers via texting when emails get lost in the vortex of inboxes! Our sales are increasing the more we reach out to our customers with this service.

Cons

Emojis come up as question marks. Stay tuned for more feedback as I explore it!

Decent, but can not "replicate campaign" without some painful "cut and paste"

Meh

Pros

Fairly easy to use. Why do I have to use more words? Meh.

Cons

Texts cannot be emulated to come "FROM" our own company name or a person in our company, so many of our recipients immediately opted OUT. Also, it should be soooo simple to "replicate campaign" to send the same message again, with a few tweaks, or to a newly imported set of recipients. But no, it's a painful cut and paste each time. Also, the system does not safe drafts?!

Communication with Employees

In our construction business we have employees in several states on multiple jobsites and we needed a communication tool for our crew members in the field that don't have company assigned emails. SimpleTexting has been an effective tool to get this job done! We implemented this last fall as a way to highlight crews and projects with the occasional employment related text message. When COVID-19 hit, SimpleTexting became a great tool to get updated information and policy out to everyone in real time. I've already recommended SimpleTexting to others and have received many positive comments back from our crew members. Customer service has been quick to respond and persistent until they find a solution! The chats are a great way to communicate! Representatives are helpful and kind which is always appreciated!

Pros

Easy to use, can schedule multiple messages ahead of time.

Cons

I don't think there is anything on SimpleTexting's side. Some phone service providers have issues with the photos sent through MMS messages.