SimpleTexting vs vcita

RATING:

4.7

(238)

SimpleTexting has 238 reviews and a rating of 4.7 / 5 stars vs vcita which has 255 reviews and a rating of 4.46 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (238)
4.5 (255)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
September 8, 2023
March 27, 2024
Pros/Cons
  • Pros

  • Simple Texting is very easy to use and is great for helping us keep in touch and communicating effectively with our clients.
  • It is an unbelievable tool that lets us speak straight to our potential clients. We get great feedback from our clients because they feel like they have a direct connection to us.
  • Cons

  • This was to prevent SPAM texting, but should be disclosed to users up front, especially API users.
  • A staff member lied to me about what Simpletexting could do. After I pointed out that he was lying, they banned me and suspended my account.
Read all user reviews
  • Pros

  • I like the fact that my customers and I receive confirmation of our appointments. I also am pleased that it is easy to use.
  • Calendar integration with my website, Revenue tracker, Invoicing, Easy of online payment integration.
  • Cons

  • As is it does everything a small business or single consultant needs except its painful to get clients to use the client portal once they have had a single email communication with you.
  • Sometimes confusing, or sometimes things are worded weirdly meaning I have to spend a bit of time trying to configure it properly.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos