We have had several questions/issues (on our end) and every single time we have reached out for help we have received prompt, excellent customer support.

This was to prevent SPAM texting, but should be disclosed to users up front, especially API users.

We love to see the data and subscription rates across different cities/markets/channels and ST allows us to do that flawlessly.

They're well-positioned to help any organization that is looking to get up-to-speed rapidly with SMS campaigns.

Great for testing and scaling. Customer service is always responsive.

Simple Texting is very easy to use and is great for helping us keep in touch and communicating effectively with our clients.

A great tool, but not quite as the full integration system that we'd hoped for.

Simpletexting helps me get with the times - SMS Marketing is the new thing to capture prospects attention. Hands down the easiest, most effective SMS tool - I use it daily and love it.

Switched to Simpletexting due to bad speed  & support from my previous provider.

It is an unbelievable tool that lets us speak straight to our potential clients. We get great feedback from our clients because they feel like they have a direct connection to us.

I like that I'm able to send texts to the parents and families we support. Customer service has been excellent each time I have called.

It has been helpful to have scheduled emails and campaigns that are triggered based on keywords. Their customer service has been quick and very helpful with any questions along the way.

Overall it was a great experience. We enjoyed using it and will continue to.

I have has a positive experience and would recommend this to others.

This was user friendly and we were able to begin using right away. The free trial and the monthly costs are great to begin with and the ability to upgrade quickly is nice.

It is easy to set up and implement. I researched every competitor I could find and SimpleTexting was by far the best value.

A staff member lied to me about what Simpletexting could do. After I pointed out that he was lying, they banned me and suspended my account.

I love the UI, it's super easy to use, customer support is off the charts amazing.

Simple texting allows you to create templates that you can apply and use for multiple campaigns. We enjoyed using their great service.

When someone texts in without using a keyword, their message can be difficult to find and can be easily missed.

The ease of use and the hosted image integration. It is very simple to load a list and send out the messages.

Some of the patients get confused about the first text that gets sent out about data rates. They think it is spam messages and then they opt out.

Overuse charges... just needed to know to upgrade my account before getting charged automatically.

If I have questions they are answered quickly. It is wonderful to use for getting leads.

SimpleTexting is easy to use and a great value. It has really increased communication with our organization.

The application is easy to use and also user-friendly. Can be easily integrated.

Simpletexting offers me an innovative and user-friendly way to share my motivational audio texts with my audience. My subscribers have expressed how easy it is to use.

Very beneficial and easy to use and a nominal cost for the ability to communicate easily with a large group of employees who don't have email or are possibly heading into work.

We had tried three options simultaneously and picked SimpleTexting because it has so many integrations that are easy to use.

There is a notifications when some people text in warning about a charge that could deter responses.

Zingle is great and happy that we have it. It provides options when a customer is not checking their email and we need urgent response.

Ability to store and manage all of our needed contacts, group messaging,  great reports, API integration, excellent customer service.

I highly recommend this app if you are searching for the best ways to keep in touch with your clients however I personally think It could be better for the price you pay.

The communication between guests is always quick and we get it to our computers so it is awesome that we have that feature.

This has made a great revenue impact on our business in our restaurant. Increased our slower nights for dinner, increased our weekly specials purchased and our revenue.

Excellent business tool for us and enjoy the features available.

Easy to set up and get going right away for any user. There is little to no training needed for the somewhat technology focused individual.

Great account managers, excellent communication. API is open and we are building a smart bot on top of Zingle.

It also is very difficult to keep track when we get 30 different people messaging daily but we are working on figuring it out.

We were searching for an easy way to provide another meaningful touch point on our customer service delivery.

To be able to get to guest's requests faster. Guest's are impressed by this service that we can provide as a hotel and I enjoy how we send guests a welcome text after they have been checked in.

Their insistence on us paying for the full year up front should have been a warning. Their service is unreliable has lots of glitches.

Ease of use and communication. Interface is very user friendly.

Great with communication with guests and the option to create a more personal message.

This software was great for sending quick voice messages to the office while out in the service field.

What I like most about this software is the ability to quickly send text messages to customers.

Having to pay extra for more users, we are a multi-branch business and having to pay extra for more users is a downfall.

Zingle has been great to work with and has a great customer service team.

I love this because when we go to a resort that has this zingel it makes the stay so much nicer and more relaxing. U just send a message and that's it they respond fast.

We love the ease of use for it and how well it works for a condo property like ours.

It has been a great experience. From customer support to the notice and upgrades, all great.

Zingle is versatile, adaptive and user friendly. Training time for our employees was minimal which means it was inexpensive to on-board our team.

Communication with our customers has been improved substantially since using Zingle, it has been a very useful technical tool for our office.

Very easy to use and a great way to communicate with your members.

The ease of use, speed in communication, and ability to link with HOTSOS.

Frustrating product and awful customer service.

Ease of use and love that it helps me to stay in contact with my clients and makes response time immediate.

Android Mobile App: The edit window is too small. I'ts a real pain to scroll up and down in the tiny window at the bottom of the App.

It's easy to use and the customer support is excellent, so if/when we have questions, they are answered thoroughly and quickly.

US Dollar

SimpleTexting is a cloud-based platform for 1-on-1 business texting and mass text message campaigns. The platform provides the ability to send and receive messages using a 6-digit short code, an existing 10-digit phone number or a new local number. 


Key features of the SimpleTexting platform include segments, autoresponders, scheduled texts, data collection, text-to-win contests, polls, AI Assist and more. Users can also include photos, GIFs, videos, coupons and other multimedia content in messages using MMS. They even have a free SMS template generator tool to help find inspiration and improve results. 


SimpleTexting’s support team is available by phone or chat 7 days per week. They also offer complementary product demos and have self-guided help center articles.


Designed for both small and enterprise businesses, SimpleTexting’s offers an API access for all users. All monthly plans include the features above, and all incoming messages are free. In addition to the online platform, SimpleTexting has an app for iOS and Android.



LongDescription

Link Shortening

Real Time Analytics

Engagement Tracking

Text-to-Win

Shortcodes

Multi-Channel Marketing

Mobile Alerts

Automated Responses

Mass Texting

Activity Tracking

SMS Messaging

Templates

Scheduled Messaging

Audience Targeting

Customizable Fields

2-Way Messaging

Template Management

Data Import/Export

Mobile Coupons

Contact Management

Mobile Access

Survey/Poll Management

Real Time Data

Mobile Keywords

Landing Pages/Web Forms

Social Media Integration

Message Personalization

Event Triggered Actions

Visual Analytics

Alerts/Notifications

SMS Marketing

Reporting & Statistics

Reminders

Automated Scheduling

Customizable Templates

Keyword Tracking

Real Time Reporting

Reporting/Analytics

Polls/Voting

Contact Database

Auto-Responders

Tagging

Third-Party Integrations

Survey Builder

Multiple User Accounts

Campaign Management

Push Notifications

Drip Campaigns

Customer Segmentation

Campaign Analytics

Campaign Scheduling

Real-Time Notifications

Web browser (OS agnostic)

Pricing example for SMS and text marketing services within the United States. 

We also offer ANNUAL PLANS which include a 20% discount and access to all messages up front.  

500 Messages: $29 /month + 5.5 c / additional msg

1,000 Messages: $49 /month + 5.0 c / additional msg

2,000 Messages: $79 /month + 4.0 c / additional msg

3,000 Messages: $109 /month + 4.0 c / additional msg

7,500 Messages: $229 /month + 3.5 c / additional msg

15,000 Messages: $399 /month + 3.0 c / additional msg

25,000 Messages: $549 /month + 2.5 c / additional msg

50,000 Messages: $899 /month + 2.0 c / additional msg

50,000+ Messages: Contact SimpleTexting

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

SimpleTexting

Live Online

Webinars

Documentation

Videos

Zingle is a cloud-based SMS messaging platform that allows users to communicate with their customers via text message and other mobile messaging channels. It is suitable for businesses of all sizes.


Key features include contacts management, automated messages, a team inbox, multi-channel messaging and advanced reporting and analytics. Zingle’s team inbox enables users to receive real-time messaging across all channels. Users can use saved templates to respond to various types of queries. The system also supports 90+ languages.


Users can create dynamic segments of their contacts based on customized policies. Zingle also allows users to create custom fields when adding contacts. An automated workflow engine enables users to automate communication with customers.


Additional features include internal notes, contact export/import, emojis, MMS and animated GIF support. Zingle support offers FAQs, a knowledge base, online support and video tutorials.



Personalization

Multi-Channel Management

Text Analysis

Performance Management

Human Handover

Sentiment Analysis

Confirmation/Reminders

Reservations Management

Reviews Management

Collaboration Tools

Guest Experience Management

Batch Communications

Housekeeping Management

Scheduling

Campaign Segmentation

One-to-One Messaging

Email Distribution

Multi-Channel Data Collection

On-Demand Communications

Performance Metrics

Product Recommendations

Maintenance Management

Multi-Channel Communication

Marketing Automation

Group Messaging

Front Desk Management

Predictive Analytics

Chat/Messaging

Real-time Conversations

Mobile App

Billing & Invoicing

Inbox Management

Dashboard

Multi-Language

Customizable Branding

Negative Feedback Management

Purchasing & Receiving

Appointment Scheduling

Live Chat

Check-in/Check-out

Loyalty Program

Please email us for more info help@zingleme.com

SimpleTexting vs Medallia Concierge

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons