Ratings & Reviews

Overall Rating

4.76 / 5 (111)

4.64 / 5 (112)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 20, 2020

October 16, 2019

Pros/Cons

  • Pros

  • It is an easy to use and effective way to engage with prospects and customers.

  • It's user-friendly and it integrates well with other apps, which is necessary for my work.

  • Cons

  • Sometimes it is complicated to remove people or to figure out how to move them from group to group. Overall, with a little bit of hunting and pecking I was able to figure out everything.

  • While I do like the feature set, I do not like the fact that MMS messages deduct 3 credits when other texting services do not charge for MMS.

  • Pros

  • I love the fact it will hold all the conversation that has been had with the sender/receiver. I would recommend this to ANY OFFICE STAFF.

  • Love that we can schedule texts. Love that we can send group texts by inserting names so it looks individual.

  • Cons

  • I honestly like everything about it... but if I had to choose one thing it would be the automated text that sends out when I don't respond quick enough.

  • The automations were tricky at first, but it was always easy to get help from our service representative.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots