--- title: "SlickText Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SlickText. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SlickText is a good fit for you!" source_url: "https://www.softwareadvice.com/sms-marketing/slicktext-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / [SlickText](https://www.softwareadvice.com/sms-survey/slicktext-profile/) / SlickText Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/sms-survey/slicktext-profile/) Reviews [Alternatives](https://www.softwareadvice.com/sms-survey/slicktext-profile/alternatives/) # SlickText User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 271 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.6/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 230 reviews (85%) - 4 stars: 37 reviews (14%) - 3 stars: 2 reviews (1%) - 2 stars: 1 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - Using text as a medium allows us to reach our employees throughout the USA in real-time. - The scheduling feature is a game-changer, allowing me to plan my campaigns ahead of time. Plus, the analytics provided help me track engagement, which has significantly boosted our outreach efforts. - Love the value for the money, variety of plans, ease of use, easy messaging, never any technical difficulties, and great security. ### Most mentioned cons - I dislike that we must create or import new contact(s) when adding another textword. - Not being able to add 2 or more pictures in one message - I do not like the maximum characters for texts. ## SlickText customer reviews Showing reviews 1-25 of 271 (page 1). ### Many Great Features - Overall rating: 4/5 - Reviewer: Jamie L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Interface, easy to use, custom fields, ability to create segments, survey texts that are linked to contacts, tracking click rate of URLs. My favorite thing is that text messages rollover to the next month. Customer service has been superb so far as well. They are always available and quickly answer my questions. #### Cons I cannot merge select contacts from one textword to another. I don't receive a confirmation once a scheduled campaign has been deployed. #### Reasons for choosing SlickText Slicktext offers a rollover on unused text messages and URL tracking. --- ### Great product- great opportunity - Overall rating: 5/5 - Reviewer: Alex B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. overall been a great experience- cant complain #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly and makes communicating with clients so easy. Being able to reply and have real conversations is great #### Cons The limited number of Textgroups can be hard. wanting to text one person or a subgroup info but not being able to can be tricky #### Reasons for switching to SlickText We could not make the product work. We tried to integrate twilio into our microsoft dynamics but it never worked at all. Tried and tried. Finally did a test with SlickText and it was so great I signed right up --- ### Small business owner - Overall rating: 3/5 - Reviewer: Britni W. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered I wish it had more features for the money #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros I was able to send mass text messages. I could create at least one group. #### Cons It was hard to navigate. I need more visual tutorials. --- ### SlickText review - Overall rating: 5/5 - Reviewer: Kayla A. - Verified reviewer: Yes - Industry: Fine Art - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like most the clear communication across our studio. #### Cons I do not like the maximum characters for texts. #### Reasons for switching to SlickText We made the switch because multiple users weren’t able to be on the same account --- ### Slicktext is the best - Overall rating: 5/5 - Reviewer: Judy F. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am able to message my customers with great sales and discounts, new products, great markdowns, and everything else. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love the value for the money, variety of plans, ease of use, easy messaging, never any technical difficulties, and great security. #### Cons I don’t know of anything I do not like in slicktext. I have been using it for over four years and love it. --- ### SlickText is awesome! - Overall rating: 5/5 - Reviewer: Amber D. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are very happy that we found SlickText! We researched several vendors and SlickText was without a doubt the best. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, easily accessible customer service, ability to instantly send messages, and ability to have a text conversation without it taking from our balance. #### Cons Unable to select employees one by one to text them a one-off group message. You have to create a text word or subgroup. --- ### SlickText Review - Overall rating: 5/5 - Reviewer: Ava F. - Verified reviewer: Yes - Industry: Government Relations - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I have had a great experience using Slick Text as an admin, and I would recommend it to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the ease of use the most. The layout of the website was very easy to navigate and I was able to learn very quickly how to use it. #### Cons The only thing that I dislike is the limited characters. I just wish you were able to add a little more. --- ### Valuable Resource - Overall rating: 5/5 - Reviewer: Randy R. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SlickText has been a valuable resource in connecting with our Radio station listeners, with them sending news tips and inquiries. I really like it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We run a couple of Radio Stations and SlickText is an important facet in keeping in touch with listeners and advertising clients. Two thumbs up! #### Cons So far, nothing comes to mind. I can't just make up any negatives to fill out the 100 word minimum on this review. --- ### IT Admin Assistant - Overall rating: 5/5 - Reviewer: Emma S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SlickText is a great addition to our business and has helped us make messaging easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Provide good customer support! Adding and removing contacts are quick and easy! #### Cons No complaints about this platform!! We have been using this for a few years now and it has never failed us!!! --- ### Easy and Effective - Overall rating: 5/5 - Reviewer: Peter J. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our customers respond to our SlickText's when we send them out. We get responses right back. We would LOVE to see video included in a SlickText in the future if possible. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to use, even for a hired VA. We've been able to easily navigate the platform ourselves. We like that we can change our plan monthly based on our needs to send out a few more many texts a month. #### Cons That it uses so many points to insert an image, when we all know it's about image and video these days. --- ### Incredible Flexible Marketing Program - Overall rating: 5/5 - Reviewer: Karen W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Impressed with all of the marketing options and the amazing customer service #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Slick Text has tons of options to customize it to your EXACT business needs. Great for ANY size business. #### Cons Setting up for the first time can be a little bit overwhelming (Because they have tons of options - which is a great benefit) However, their customer service is available even in the evenings to help and are VERY helpful. #### Reasons for choosing SlickText Price, Options for Customization, how to videos #### Reasons for switching to SlickText They weren't keeping up with the latest technology and options. --- ### Great software - Overall rating: 4/5 - Reviewer: Theo B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good so far easy app , love the fact that you can do it on the phone #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How fast you can send message, the volume is good tho #### Cons I wish there was a way to use more than 1 phone number #### Reasons for switching to SlickText The other plateform was not working anymore, everything would go to spam --- ### Great Product! - Overall rating: 5/5 - Reviewer: Susan M. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. Customer service is very responsive and helpful. It is easy to set up and customize to our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very user friendly and makes it quick and easy to notify our customers about sales and events. #### Cons It would be nice to know when users redeem their coupons. #### Reasons for choosing SlickText We didn't like SurveyMonkey's platform or pricing for the product. #### Reasons for switching to SlickText Slick Text was a better price and provided us with exactly what we were looking for. It checked all the boxes for us. --- ### Works great for annual event needs. - Overall rating: 5/5 - Reviewer: Sharvin W. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love the dashboard. Very easy to navigate and understand. #### Cons My need is annually for an event. After that, I don't need. It sucks bit that I can't pause the account in some form or fashion to retain the contacts. #### Reasons for choosing SlickText Much more intuitive and had wrong for the scale / growth we needed. --- ### Great Platform For Marketing - Overall rating: 5/5 - Reviewer: Kilynn M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been so pleasant and has made marketing to customers so easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it is to import contacts into the platform. It is also easy to send out emails. #### Cons Don't have anything negative to say. It has been amazing. --- ### Excellent experience - Overall rating: 5/5 - Reviewer: Hannah H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Customer service is great as well. #### Cons No cons so far as I’m just getting used to the system. --- ### Just Do It Already! - Overall rating: 5/5 - Reviewer: Shaina B. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've thoroughly enjoyed my onboarding experience with SlickText! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SlickText is amazing! I love that I can have a mass messaging campaign without too much hassle! #### Cons The pricing is a little high for beginners, but I like that the plans allow you to grow into them. --- ### An Event Planner's Dream! - Overall rating: 5/5 - Reviewer: Chelsea M. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Nice, intuitive platform with outgoing, helpful team members (when you need it)! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros SlickText is super easy and intuitive to use. I am the type who likes to get under the hood and poke around first, so I did just that with the trial, and then I was able to chat with the SlickText team about any outstanding questions I had. I am SO grateful to those who helped me spearhead my first event with a new company, and we seriously got so many compliments on how communicative we were through texts. I made a joke about how we're getting the kudos for something I pre-planned a week before the event and basically forgot about. #### Cons I think there's some room for growth in the segmenting/text group experience, but it really wasn't a make or break at all, and I figured out a solution for my specific use case by reaching out through chat, and it was super easy from there! #### Reasons for switching to SlickText Because I'm new and I had notes from the previous person in my role that she didn't like it and they weren't sending push notifications to her phone if people replied to her automated texts. I truly don't know if that's the case/if their platform has changed since she used it, so I can't say one way or another with confidence, but I figured I'd just try something new as a fresh start! --- ### Central Occupational Medicine Providers-San Bernardino - Overall rating: 5/5 - Reviewer: Brian H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experinec with slick text has been great. Customer service has helped us quickly due to one glitch and ever since then, slick text has only made our clinic's communication a lot better. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Slick text helps our clinic communicate to our patients their next follow up appointments and give us a place where we can also text the patient, 1x1. #### Cons The only thing that could use some are of opportunities is being able to re-send a text to just one person at just 1 click of a button instead of a whole group. --- ### Simple & Effective Company Messaging! - Overall rating: 5/5 - Reviewer: Madison L. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s great. We can get a message out quickly and anyone can operate it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love how easy it is to send a message out & the option 2 way messaging! All the features are great! We love SlickText! #### Cons I do wish there was an option to add multiple ‘text words’ to a contact versus adding them again under another one. --- ### SlickText Review - Overall rating: 5/5 - Reviewer: Allison F. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We love SlickText, and recommend it regularly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our initial buy-in for SlickText was the ability to reach the pocket of all employees, quickly and in a manner that fits their lifestyle. The program offers a variety of options for surveys, message delivery, etc and we use those features regularly. #### Cons We are patiently waiting for some of their marketing campaigns to open up to better fit the use we intend for them. For example, we'd love to use SlickText for employees to notify us of equipment drop off and then that information be fed to employees inside of the company that are not a user/manager inside of the textword. I don't want them to have to rely on logging in to retrieve the information. #### Reasons for choosing SlickText Pricing and functions. $350 a month is minimal to easily reach employees by mass or individual texting compared to other platforms. --- ### Slicktext is Beginner Friendly into the SMS Marketing! - Overall rating: 5/5 - Reviewer: Maricela R. - Verified reviewer: Yes - Industry: Wholesale - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it has been a great asset. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We love the ability to mass send messages about promotions, company updates, and get a better feel of how our customers buy. #### Cons We would like to have the ability to export the data generated by individual text words and also have the ability to compare within the program. --- ### Increased sales by using SlickText. - Overall rating: 5/5 - Reviewer: Daniel M. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Before SlickText I really struggled with lead generation. Now that I have some systems and methods in place I am now getting qualified leads and sales have doubled. in the last 2 months. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was easy to use it with a billboard campaign. We are getting more text messages weekly. #### Cons Quite a bit of work upfront but it does pay off. When using slicktext with other platforms patience is a must. #### Reasons for choosing SlickText The ease of use and the free introductory offer got me familiar with your platform. It seemed a little more intuitive than others I had tried at the time. --- ### Great way to market a small business! So easy to use! - Overall rating: 5/5 - Reviewer: Genia V. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great marketing tool! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that it is super friendly and easy to use! #### Cons I wish there was a way to extend the messages without using double the number of text messages! --- ### SlickText is for all business it just small business - Overall rating: 4/5 - Reviewer: Jaye M. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over , SlickText is above above average in competition. Affordable and effective #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pricing , easy to use , scheduling is is easy , keyword management is above average #### Cons Nothing I lease like about it . If products don’t work for us we don’t use them ## More reviews [Next reviews](https://www.softwareadvice.com/sms-survey/slicktext-profile/reviews/?page=2) --- SlickText Reviews, Pros and Cons - 2026 Software Advice