--- title: "SlickText Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SlickText. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SlickText is a good fit for you!" source_url: "https://www.softwareadvice.com/sms-marketing/slicktext-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / [SlickText](https://www.softwareadvice.com/sms-survey/slicktext-profile/) / SlickText Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/sms-survey/slicktext-profile/) Reviews [Alternatives](https://www.softwareadvice.com/sms-survey/slicktext-profile/alternatives/) # SlickText User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 276 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.6/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 234 reviews (85%) - 4 stars: 38 reviews (14%) - 3 stars: 2 reviews (1%) - 2 stars: 1 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - Using text as a medium allows us to reach our employees throughout the USA in real-time. - Great savings when it comes to us sending mass text with relatively economical price. - Its marketing automation expands your businesses reach immensely. ### Most mentioned cons - I dislike that we must create or import new contact(s) when adding another textword. - Not being able to add 2 or more pictures in one message - I do not like the maximum characters for texts. ## SlickText customer reviews Showing reviews 1-25 of 276 (page 1). ### Efficient Results - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Public Relations and Communications - Company size: 2-10 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Reaching several people with one message to relay. #### Ratings breakdown - Ease of use: 4/5 #### Pros Mass messaging features are great to use. #### Cons Registration waiting time is a bit frustrating. #### Vendor response Thank you for taking the time to share your feedback! We're happy to hear that you're enjoying our mass messaging features and that SlickText is helping you communicate with multiple people quickly and easily. We understand how frustrating the registration wait time can be, and we appreciate your patience throughout the process. While carrier approval times are outside of our control, we always do our best to make the process as smooth as possible. Thank you for choosing SlickText! We truly appreciate your support! Replied November 2026 --- ### Client alerts pop up on phones in minutes, rather than just sitting unread in an inbox. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Management Consulting - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Reduced follow-up calls by half because clients actually see urgent messages. Compliance documentation improved with delivery timestamps. Cost stays reasonable for a small consultancy handling sensitive timelines. The platform does exactly what risk work demands: fast delivery with proof of receipt. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Risk assessments often need an immediate response from clients. SlickText helps with this by sending compliance reminders and time-sensitive alerts straight to their phones. I find the delivery confirmation really helpful, as it shows exactly who received what and when. The template library is a lifesaver for routine notifications, too, there’s no need to rebuild the same messages every single time. #### Cons Character limits force us to send multi-part messages whenever we need to include detailed risk disclosures. Our reporting dashboard also needs three clicks just to export delivery data for client files. And the monthly message cap gets pretty tight during audit season, especially when compliance notifications start spiking across our entire client roster. --- ### Don't waste your time - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Photography - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Not a fan. I would not recommend this to my worst enemy. Others may have different experiences but mine was horrible. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It's ok. Easy to use but way too many hassles and way too many headaches. It is easier to list what i do mot like. #### Cons Frequent price increases. Messages getting flagged for violating terms and conditions even if you are not violating. --- ### slicktext review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Great savings when it comes to us sending mass text with relatively economical price. It took us time to learn and try the different texting options but it works out great. #### Cons They can offer better customization options to the mass texts. It can quickly get expensive should you not be mindful of the plans you choose. --- ### Great For Mass Promos - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It is great for mass promotions and getting important information to your businesses entire contact list #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This software is great for mass campaigns. Its marketing automation expands your businesses reach immensely. It's pricing is based on volume and use which is a great feature. #### Cons They are strict about using multiple images and a large amount of characters in your campaigns so you have to keep it short and sweet. --- ### SlickText is the perfect tool for Employee Communications - Overall rating: 5/5 - Reviewer: Louis H. - Industry: Financial Services - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. SlickText has become an important tool to communicate with our employees and demonstrate our appreciation through running employee contests via text to win gift cards, concert tickets and even NBA playoff tickets. Using text as a medium allows us to reach our employees throughout the USA in real-time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SlickText is very easy to learn and has excellent documentation. Their dashboard makes complex tasks easy. Our primary use case is to communicate to our employees and we love the ability to run "Employee Appreciation Contests" via text. #### Cons What we like the least about SlickText is that we didn't find the service quick enough! Get that SEO ranking up! --- ### Slicktext is the best - Overall rating: 5/5 - Reviewer: Judy F. - Industry: Retail - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am able to message my customers with great sales and discounts, new products, great markdowns, and everything else. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love the value for the money, variety of plans, ease of use, easy messaging, never any technical difficulties, and great security. #### Cons I don’t know of anything I do not like in slicktext. I have been using it for over four years and love it. --- ### SlickText Review - Overall rating: 5/5 - Reviewer: Ava F. - Industry: Government Relations - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I have had a great experience using Slick Text as an admin, and I would recommend it to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the ease of use the most. The layout of the website was very easy to navigate and I was able to learn very quickly how to use it. #### Cons The only thing that I dislike is the limited characters. I just wish you were able to add a little more. --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Primary/ Secondary Education - Company size: 2-10 employees The user appreciates SlickText for its quick communication capabilities with families, which is essential for their teaching role. Although some features could be improved for better task organization, the overall functionality meets their needs. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Insurance - Company size: Self-Employed The software is user-friendly, making it simple to begin using its features. One drawback is the time it takes to register a phone number before campaigns can be sent. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Building Materials - Company size: 201-500 employees The reviewer appreciates SlickText for its straightforward usability and effective results in SMS marketing, noting that customer support is responsive and helpful. Although there is a slight learning curve for advanced features, the overall experience remains very positive. Full review available after login on Software Advice --- ### Many Great Features - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Interface, easy to use, custom fields, ability to create segments, survey texts that are linked to contacts, tracking click rate of URLs. My favorite thing is that text messages rollover to the next month. Customer service has been superb so far as well. They are always available and quickly answer my questions. #### Cons I cannot merge select contacts from one textword to another. I don't receive a confirmation once a scheduled campaign has been deployed. --- ### Great value! - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I liked scheduling out texts for a campaign over the course of 4 weeks which saved so much time. #### Cons Not too many down sides. I will cpntineu to use this service. --- ### SlickText is awesome! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are very happy that we found SlickText! We researched several vendors and SlickText was without a doubt the best. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, easily accessible customer service, ability to instantly send messages, and ability to have a text conversation without it taking from our balance. #### Cons Unable to select employees one by one to text them a one-off group message. You have to create a text word or subgroup. --- ### Valuable Resource - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Broadcast Media - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SlickText has been a valuable resource in connecting with our Radio station listeners, with them sending news tips and inquiries. I really like it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We run a couple of Radio Stations and SlickText is an important facet in keeping in touch with listeners and advertising clients. Two thumbs up! #### Cons So far, nothing comes to mind. I can't just make up any negatives to fill out the 100 word minimum on this review. --- ### IT Admin Assistant - Overall rating: 5/5 - Reviewer: Emma S. - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: 3-5 years · weekly - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SlickText is a great addition to our business and has helped us make messaging easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Provide good customer support! Adding and removing contacts are quick and easy! #### Cons No complaints about this platform!! We have been using this for a few years now and it has never failed us!!! --- ### Easy and Effective - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 2-10 employees - Product usage: 1-3 years · monthly - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our customers respond to our SlickText's when we send them out. We get responses right back. We would LOVE to see video included in a SlickText in the future if possible. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to use, even for a hired VA. We've been able to easily navigate the platform ourselves. We like that we can change our plan monthly based on our needs to send out a few more many texts a month. #### Cons That it uses so many points to insert an image, when we all know it's about image and video these days. --- ### A real slick texting service! - Overall rating: 5/5 - Reviewer: J Y. - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: 3-5 years · monthly - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Customer service has been helpful although I have seldom needed it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SlickText is easy to deploy. I like that in a couple minutes I can alert my customers to schedule changes. #### Cons I really don't have any real complaints! --- ### Awesome experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Cosmetics - Company size: 2-10 employees - Product usage: 3-5 years · monthly - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent! They are extremely helpful any time I’ve had a question or needed assistance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that I can roll over unused messages. #### Cons There is nothing I really don’t like about SlickText. --- ### SlickText Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Electronics - Company size: 201-500 employees - Product usage: 1-3 years · weekly - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I think it's great and easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros SlickText is easy to use and get out information to a lot of employees at once. #### Cons Having to create a list within a list is somewhat cumbersome. --- ### Very pleased! - Overall rating: 5/5 - Reviewer: Jennifer A. - Industry: Entertainment - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good customer service, user-friendly website, easy to upload contacts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The lady who helped when I called was warm/ friendly, knowledgeable, & patient. The service is just what I needed—text announcements for fans without having to gather emails also. #### Cons It’s more than twice the cost of email marketing services. --- ### Good Stuff - Overall rating: 5/5 - Reviewer: Lisa C. - Industry: Education Management - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! The scheduling was easy for onboarding via Zoom. It was informative and I was encouraged to reach out with questions at any time. The online support for billing, plans, and information is quick and convenient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy chat online has ALWAYS been consistent, helpful, and quick. #### Cons Nothing really. I haven't had any complaints so far! --- ### Slick text review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great company with even better customer service #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simplicity after you get the to know the system #### Cons In the beginning, it was a little complicated --- ### SlickText easy to use - Overall rating: 5/5 - Reviewer: Mustafa A. - Industry: Printing - Company size: 51-200 employees - Product usage: less than 1 year · monthly - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive. I would recommend it to anyone who is looking for such a tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy and intuitive it is to use. very simple #### Cons The low character limit per message. I feel like it should be increased. --- ### Central Occupational Medicine Providers-San Bernardino - Overall rating: 5/5 - Reviewer: Brian H. - Industry: Medical Practice - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experinec with slick text has been great. Customer service has helped us quickly due to one glitch and ever since then, slick text has only made our clinic's communication a lot better. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Slick text helps our clinic communicate to our patients their next follow up appointments and give us a place where we can also text the patient, 1x1. #### Cons The only thing that could use some are of opportunities is being able to re-send a text to just one person at just 1 click of a button instead of a whole group. ---