SMS Workflow is a cloud-based SMS marketing solution designed for small and midsize businesses. It offers outbound broadcasts, workflow management, scheduling, keyword management and reporting functionalities within a suite.
SMS Workflow features triggered campaigns, which allows users to send personalized messages to customers after they have opted in to services. Users can also roll out offers to opted-in customers. The product also helps users across industries such as field service industries by enabling them to receive referrals while in the field via text message.
SMS Workflow features workflow design, which allows users to pre-qualify leads by sending bulk messages to customers. The input method is via shortcode, where the input keyword decides if a lead needs to be qualified.
Support is offered via email and over the phone.