# MessageDesk Software Reviews, Demo & Pricing - 2026 > Review of MessageDesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/sms-marketing/snapdesk-profile --- [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / MessageDesk Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/sms-marketing/snapdesk-profile/reviews/)[Alternatives](https://www.softwareadvice.com/sms-marketing/snapdesk-profile/alternatives/) # MessageDesk Review From $39-$99/month Free version Free trial 3 plans Wondering if MessageDesk is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview MessageDesk 4.8 [(13)](https://www.softwareadvice.com/sms-marketing/snapdesk-profile/reviews/) Pricing Starting at $39.00 per month ### About MessageDesk Add SMS superpowers to your business phone. No number porting. No switching carriers. Just add texting. MessageDesk is the SMS inbox made for your existing landline or VoIP phone number. Getting started is easy: 1. Connect your existing business landline or VoIP phone numbers. Connect any U.S. or Canadian-based 10-digit business phone number by completing a phone number hosting request. 2. Register with carriers for reliable business text messaging. Our solutions team will register your phone number(s) with carriers to get you enterprise-grade message delivery and reliability. 3. Send and receive SMS from your existing phone numbers. Once connected, MessageDesk makes it easy to start sending and receiving text messages through your business phone number. Wondering if MessageDesk is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. ## MessageDesk User Interface ## Popular MessageDesk Alternatives Main Product MessageDesk 4.8 [(13)](https://www.softwareadvice.com/sms-marketing/snapdesk-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.83Value for money - 5.0Customer support - 4.62Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Project Broadcast](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/) 4.9 [(648)](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.73Value for money - 4.81Customer support - 4.67Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [SlickText](https://www.softwareadvice.com/sms-survey/slicktext-profile/) 4.8 [(268)](https://www.softwareadvice.com/sms-survey/slicktext-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.66Value for money - 4.87Customer support - 4.73Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) 4.5 [(273)](https://www.softwareadvice.com/sms-survey/ez-texting-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.16Value for money - 4.27Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Clearstream](https://www.softwareadvice.com/church/clearstream-profile/) 4.8 [(689)](https://www.softwareadvice.com/church/clearstream-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.55Value for money - 4.84Customer support - 4.59Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Trumpia](https://www.softwareadvice.com/sms-marketing/trumpia-profile/) 4.5 [(119)](https://www.softwareadvice.com/sms-marketing/trumpia-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.29Value for money - 4.60Customer support - 4.33Functionality Pricing Starting at $55.00 per month Get Price ## MessageDesk Pricing and Plans Starting price: $39.00 per month Free Trial Free Version Team $39.00 per user, per month Plan includes: - Unlimited 1-on-1 SMS - Shared team inbox - Group texting - Media & attachments - Schedule messages - Comments & mentions - Assign conversations - Label conversations - Block contacts - Contact & data import Read More Pro $99.00 per user, per month Plan includes: - Unlimited 1-on-1 SMS - Unlimited 100-person text broadcasts - Shared team inbox - Group texting - Media & attachments - Schedule messages - Comments & mentions - Assign conversations - Label conversations - Block contacts Read More Enterprise Pricing available upon request Plan includes: - Unlimited 1-on-1 SMS - Unlimited 100-person text broadcasts - Shared team inbox - Group texting - Media & attachments - Schedule messages - Comments & mentions - Assign conversations - Label conversations - Block contacts Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## MessageDesk Features - Popular features found in SMS Marketing 2-Way Messaging Campaign Planning Campaign Scheduling Communication Management Contact Management Engagement Tracking Message Personalization Mobile Coupons Reporting/Analytics Scheduled Messaging Shortcodes - More features of MessageDesk Activity Dashboard Activity Tracking Alerts/Notifications Automated Responses Autoresponders Campaign Management Chat/Messaging Compliance Management Contact Database Customer Segmentation Customizable Fields Customizable Templates Employee Directory Interaction Tracking Mass Texting MMS Mobile Alerts Mobile Keywords Real-Time Notifications Reminders Reputation Management SMS Messaging Template Management Text-to-Win Third-Party Integrations ## MessageDesk Integrations Zapier Integration rated undefined from -1 review Webhook Relay Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review ## MessageDesk User Reviews Overall Rating 4.8 Ratings Breakdown 5 85% 4 8% 3 8% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.8 Customer support 5.0 Functionality 4.6 SW Susan W. Verified reviewer Consumer Goods 2-10 employees Used daily for less than 6 months Review source Reviewed May 2021 Finally found something I can use. 5 This has been the app that I have been looking for and researching for over a year. I have had several trials with other software but those seem to be geared toward the big businesses. We are a small company with a small budget. I feel like this software and our needs are the perfect pairing. I wish I would have found them much earlier. \[SENSITIVE CONTENT HIDDEN\] gave me the initial tour and actually listened to what we needed. We've been using it for several weeks and \[SENSITIVE CONTENT HIDDEN\]have been great to work with and have answered any questions I had and worked out any kinks with me. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Many pros: The ability to text from or receive texts from our business number is priceless. We are very busy and many calls go to voicemail. This allows our customers to directly connect with us without having to remember another phone number. Most of our customers are on the go and love to get texts rather than read an email. I tend to send the same text over and and over and being able to make templates really cuts down on time. The companion phone app works seamlessly. When a customer purchases new equipment, I can easily schedule a text to go out in the near future to check on them. Cons: The only thing I would like to see is the ability to keep a conversation open even if I have responded. Often, in order to close a conversation, I need to wait for the customer's response, not the other way around. Reasons for switching to MessageDesk I found Podium to be geared to more a big business. They kept wanting me to go beyond the trial, but they didn't seem to be interested in what we really needed. The price point was not worth it Read More KT Kimberly T. Verified reviewer Veterinary 11-50 employees Used daily for less than 6 months Review source Reviewed December 2020 Exactly what we needed! 5 So far so good! This has been a great tool helping us to text our owners and keep the lines of communication open while not keeping our front desk on the phone constantly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This has been an amazing addition to our practice. Cons: The only thing we wish it was a little easier to send pictures. Reasons for choosing MessageDesk Getting set up with Snapdesk was a breeze, set up with Zipwhip was difficult and not worth the time. Vendor Response Thanks for the positive review Kim! Replied December 2020 Read More LS Lauren S. Verified reviewer Aviation & Aerospace Self-Employed Used monthly for less than 6 months Review source Reviewed November 2020 Group Text Made Easy 3 Better attendance at meetings as this reaches those who do not check emails frequently. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: I love that I can send one text to many people but those people aren't burdened with the many replies - much better and less annoying that group texting. Cons: I didn't like the wording limitation I had. Reasons for choosing MessageDesk It was the first app I found and thought would be good for what I needed it for. Vendor Response Thanks for the review Lauren! Glad we've been able to get you better meeting attendance. We've since removed the text message character limit so you can now send longer messages. Replied November 2020 Read More GD GUARACIR D. Verified reviewer Arts and Crafts 2-10 employees Used weekly for less than 12 months Review source Reviewed August 2021 Precisão 5 All in all it's great software, quick accurate messaging, organizes documents, but needs to have a link to sales support. Ratings Breakdown 5 Ease of use 4 Functionality Pros: Separates message, lines are decongested. Cons: The difficulty of sending a photo and would have to have a call with sales support. Read More TW Teeira W. Verified reviewer Music Self-Employed Used daily for less than 12 months Review source Reviewed June 2021 its a good software 4 The benefits it has is that it separates messages for you. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: very good for keeping business related messages like clients. Cons: i dont like that you have to pay in order to use it. Read More BB Brian B. Verified reviewer Real Estate 51-200 employees Used daily for less than 12 months Review source Reviewed May 2021 Great SMS Sales Tool 5 The customer service was supreme, I consistently had \[SENSITIVE CONTENT HIDDEN\] reach out and check in to see how things were going and was always super helpful on every task. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The platform was super user friendly and it never corrupted and was always easy to use. Cons: The only thing I disliked is that I wish it had integration with sales platforms (HubSpot, SalesForce, etc.) for sales related usage in my industry. Read More KS Kayla S. Verified reviewer Accounting 2-10 employees Used daily for less than 6 months Review source Reviewed January 2021 honesty is the best policy 5 Its been easy to use for everyone in the office. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love the text blast and the easy use of it. Cons: There currently arent any features that we dislike. Reasons for choosing MessageDesk Snapdesk has very good reviews. Read More MK MICHAEL K. Verified reviewer Medical Devices 51-200 employees Used weekly for less than 6 months Review source Reviewed December 2020 SUPERIOR PRODUCT, SUPERIOR SERVICE 5 The team at Snap Desk is the best software team I have yet to experience. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It works! Support has been fantastic. Easy to use software. Cons: Overall, the software is easy to use. Only issue has been uploads of contacts has been sometimes problematic with Excel. Not a problem with Google Sheets. Reasons for choosing MessageDesk I compared other choices...SnapDesk looked like a good fit. Vendor Response Thanks for the review, Michael! Much appreciated. We're actually revising the whole contacts upload process to make things easier. Look out for an in-app update on all of that soon! Replied December 2020 Read More KK Kimberly K. Verified reviewer Marketing and Advertising 2-10 employees Used other for less than 6 months Review source Reviewed March 2021 User Friendly and Reaches All of Our Contacts! 5 Customer Service is outstanding. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I was able to upload a CSV file with all of my contacts, create the autoresponder, text and send without any issues. I had some questions along the way and the customer service rep (\[SENSITIVE CONTENT HIDDEN\]) cleared everything up and guided me along the way. Cons: I think the initial autoresponder was attached to my first message and that looked a little confusing but it wasn't a big deal. Vendor Response Hey Kimberly, thanks so much for the review! Glad we could help and that everything is working out. Replied March 2021 Read More SK Sherri K. Verified reviewer Construction 2-10 employees Used weekly for less than 6 months Review source Reviewed February 2021 Best decision 5 Their support team are all great as well! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Snapdesk makes marketing so easy and profitable. Best business decision I've made!! Cons: There isn't anything that I don't like about SnapDesk Read More Showing 1 - 10 of 13 Reviews [See All Reviews](https://www.softwareadvice.com/sms-marketing/snapdesk-profile/reviews/) ## Other Top Recommended SMS Marketing Software [EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) **4.5** (273) Recently recommended **8** times [Avochato](https://www.softwareadvice.com/mobile-marketing/avochato-profile/) **4.7** (135) Recently recommended **1** times [Voxie](https://www.softwareadvice.com/conversational-marketing/voxie-profile/) **0.0** (0) Recently recommended **1** times [Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/) **4.5** (17645) Recently recommended **0** times Stuck Between Options? Our experts can help you compare MessageDesk with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice