--- title: "Tatango Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Tatango. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Tatango is a good fit for you!" source_url: "https://www.softwareadvice.com/sms-marketing/tatango-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Political Campaign Software](https://www.softwareadvice.com/political-campaign/) / [Tatango](https://www.softwareadvice.com/push-notifications/tatango-profile/) / Tatango Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/push-notifications/tatango-profile/) Reviews [Alternatives](https://www.softwareadvice.com/push-notifications/tatango-profile/alternatives/) # Tatango User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 69 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.5/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 38 reviews (55%) - 4 stars: 28 reviews (41%) - 3 stars: 2 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - Tatango's customer service is always very quick to respond to any questions/concerns, which is very helpful especially with time urgent sends. - It's easy to teach and learn. - A must-have tool for raising money, and easy to integrate within your program. ### Most mentioned cons - It is hard to navigate from one campaign to another if they are not owned or hosted by the same administrator/organization (you'll have to set up multiple usernames & then log out/log in to go between groups if working on more than one org.) - Collects your email address under the pretense that they are chatting with you live, and then cut you off. ## Tatango customer reviews Showing reviews 1-25 of 69 (page 1). ### Simple and fast texting for all! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How simple it was to use! Pretty clean design #### Cons scheduling feature is janky and needs a lot of work --- ### Best solution for big or small text messaging programs - Overall rating: 4/5 - Reviewer: Daria G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered The staff is attentive, responsive and moves quickly on big or small requests. They are constantly looking ahead and prioritizing the most important part of text message programs: deliverability. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Tatango has a friendly UI for all skill-sets and levels, making it easy to train juniors on the team to utilize the platform. The workflow makes sense and is logical, and can be applied to the growing and changing needs of your text messaging operation. #### Cons Page load times and ease of reporting are the two areas my team has been working with Tatango to improve. --- ### Review - Overall rating: 3/5 - Reviewer: Carla M. - Verified reviewer: Yes - Industry: Political Organization - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like the ease of use and set up for this product. Deploying texts is easy and straightforward, and the price point is great. #### Cons There are other softwares that allow for custom responses, i.e. Text back A, B, C and get a customized response based on what the user texts back. That would greatly benefit our ladder of engagement. I also think the UI is a little outdated and I would like more data segmentation/tracking. An integration with ActBlue would be great. #### Reasons for choosing Tatango Price point and contract length --- ### Tatango - Overall rating: 5/5 - Reviewer: Taylor B. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used other for more than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The software is super easy to use and very effective. #### Cons It would be nice to be able to set reminders to make sure our subscribers hear from us on a regular basis. In a small company where one person carries a lot of different titles it easily slips through the cracks. It would also make things more efficient if there was a way to automatically share with your text subscribers and social media subscribers simultaneously. --- ### Easy but frustrating - Overall rating: 4/5 - Reviewer: Simon H. - Verified reviewer: Yes - Industry: Fund-Raising - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Software is overall easy to use and understand with minimal learning curve. While it takes some outside tinkering to do exactly what you want, it's very customizeable. #### Cons There have been numerous times where the software still simply break. A text that was scheduled to go instead gets deleted, or in the process for saving it gets deleted, or costs will not calculate. There has been very little explanation for this, and as an organization that uses this 5/7 days of the week it's disappointing. --- ### Mitchell's review - Overall rating: 4/5 - Reviewer: Mitchell S. - Verified reviewer: Yes - Industry: Political Organization - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered Positive, raised a lot of money for political clients #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros easy to loading texts, quick results, simple user interface #### Cons could do more with targeting - limited to including 'any' or 'all', can't do a mix (If I wanted to send recent users who also had a tag, but then exclude a different group) Once or twice scheduled texts have died due to tatango errors --- ### Great tool! - Overall rating: 4/5 - Reviewer: Kate M. - Verified reviewer: Yes - Industry: Political Organization - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered Very positive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Unlike many other CRMs, this is exceptionally easy to use and understand. It's very user-friendly and doesn't require much training to learn. #### Cons There are many bugs that come up over time and affect your ability to get a text out -- luckily the Support Staff is very quick to respond. --- ### Great Team, Intuitive Platform - Overall rating: 5/5 - Reviewer: Richard E. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We helped set up a customer on the Tatango platform. The Tatango UI was very easy for the customer to use. They were selected over other vendors becuase their platform was able to send text messages to very large lists (4M+ subscribers) very quickly with high deliverability. We liked them becuase their support requests were answered quickly by very knowledgeable people. #### Cons Their platform currently focuses on the US and Canada and they lack Mobile Wallet functionality that some others in the space have on their SMS platforms. --- ### Review - Overall rating: 5/5 - Reviewer: Mary K. - Verified reviewer: Yes - Industry: Political Organization - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered positive, overall great platform #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros very easy to use and understand. Customer service is always fast #### Cons segmenting not as easy as it could be. Statistics also seem to be flawed regularly --- ### for text fundraising - Overall rating: 5/5 - Reviewer: Bobby D. - Verified reviewer: Yes - Industry: Political Organization - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great customer service Great communications when bugs are expected Overall usability #### Cons it should be automatic ability to draft after adding funds --- ### x - Overall rating: 5/5 - Reviewer: Michelle C. - Verified reviewer: Yes - Industry: Gambling & Casinos - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered Excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Software is has nice interface. Easy to use #### Cons I have not had any issues with the service. --- ### Tatango is a great easy-to-use service - Overall rating: 5/5 - Reviewer: Robin M. - Verified reviewer: Yes - Industry: Political Organization - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered Tatango's customer service is always very quick to respond to any questions/concerns, which is very helpful especially with time urgent sends. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is easy to learn how to use, and it provides everything you could ever want for sending texts! #### Cons It takes a while for sample text messages to send, but that may be due to service providers and not Tatango itself. --- ### Great Resource for Organizations! - Overall rating: 4/5 - Reviewer: Erica S. - Verified reviewer: Yes - Industry: Political Organization - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This product is incredibly intuitive and easy to use. It's produced great results for growing grassroots organizations and driving fundraising for our clients. Would recommend! #### Cons My only complaint is that I wish there was a way to combine campaigns rather than having to create a new account. --- ### Meet my needs when I need them. - Overall rating: 5/5 - Reviewer: Flavia L. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered Pleasant, do not dive any difficulties and every time helped me in a satisfactory way. I highly recommend it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I find help in it when I need it with excellence, the access is simple and the facility is also great. #### Cons Truly, I am completely satisfied. I have no complaints or found defects so far. --- ### Great for Daily Use - Overall rating: 5/5 - Reviewer: Nina C. - Verified reviewer: Yes - Industry: Fund-Raising - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered I really enjoy tatango and how it makes an entire aspect of my work easy #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very easy to use and navigate. Easy to find mistakes once they've been made and fix #### Cons I wish the hover feature was available for sent texts as well --- ### Easy use - Overall rating: 4/5 - Reviewer: Justice M. - Verified reviewer: Yes - Industry: Political Organization - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to navigate and user friendly. Gives you preset twigs. #### Cons Hard to hover over links sometimes and scheduling sets to the next day. Doesn’t allow you to create your own twigs. --- ### Great company - Overall rating: 5/5 - Reviewer: Katy A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered Their customer service is top notch. Great people! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Scheduling and mocking up messages is super easy. #### Cons I wish you could put more than one client under one email address --- ### Tatango Review - Overall rating: 5/5 - Reviewer: Anna M. - Verified reviewer: Yes - Industry: Political Organization - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The best thing about the software is the easy to use interface. #### Cons As of yet, I have no experienced any cons with the software. --- ### So far so good! - Overall rating: 5/5 - Reviewer: Maya B. - Verified reviewer: Yes - Industry: Political Organization - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ability to track keyword use within a campaign #### Cons I wish there was a better way to segment flows --- ### A Great Tool for Outreach - Overall rating: 4/5 - Reviewer: Rob L. - Verified reviewer: Yes - Industry: Political Organization - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Mass communication is critical for voter outreach and fundraising. Tatango is a tool that we use to effectively reach out to our contacts efficiently to achieve goals. #### Cons The set up timeframe is lengthy but that's because to get up and running carriers need to approve beforehand. --- ### Fantastic team to work with - Overall rating: 5/5 - Reviewer: Michael E. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really enjoyed the level of commitment of the Tatango team to make my campaign a success #### Cons Would love to see a couple of price point versions (medium, large, enterprise) --- ### Great app! - Overall rating: 5/5 - Reviewer: Katie K. - Verified reviewer: Yes - Industry: Political Organization - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This website is so easy to use. It also is very helpful when issues arise. #### Cons I feel like there could be more features. --- ### Tatango as a economical and easy way to get information out to your membership - Overall rating: 5/5 - Reviewer: Glenn T. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered We are unable to hold regular informational meetings with our membership during COVID, Tatango has allowed me to communicate with them whenever I want to. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The best feature of Tatango is the ability to reach hundreds of people with a simple text. Also, I love how it allows people to reply. #### Cons I could not access the app it on my phone, which causes me to go to my desktop when I want to send a message. #### Reasons for switching to Tatango Could not afford it. --- ### Good Tool for Politics - Overall rating: 4/5 - Reviewer: Jackson W. - Verified reviewer: Yes - Industry: Political Organization - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I think the interface and overall ease of use is Tatango's best attribute. It's easy to teach and learn. Also, the segmentation and testing is easy to figure out. #### Cons It is hard to navigate from one campaign to another if they are not owned or hosted by the same administrator/organization (you'll have to set up multiple usernames & then log out/log in to go between groups if working on more than one org.) --- ### 1 for a reason - Overall rating: 4/5 - Reviewer: Tessa W. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, a great way to reach you customers if you can afford it. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Tatango is fairly easy to use and has all the features most users will ever need. I also really liek the blog the provide - lots of helpful tips. #### Cons This can get a little pricey, especially for a small business. Also, even though it is very easy to use, you still need a level of sophistication to fully take advantage of Tatango. ## More reviews [Next reviews](https://www.softwareadvice.com/push-notifications/tatango-profile/reviews/?page=2) --- Tatango Reviews, Pros and Cons - 2026 Software Advice