--- title: "Textdrip Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Textdrip. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Textdrip is a good fit for you!" source_url: "https://www.softwareadvice.com/sms-marketing/textdrip-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / [Textdrip](https://www.softwareadvice.com/sms-marketing/textdrip-profile/) / Textdrip Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/sms-marketing/textdrip-profile/) Reviews [Alternatives](https://www.softwareadvice.com/sms-marketing/textdrip-profile/alternatives/) # Textdrip User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 125 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 108 reviews (86%) - 4 stars: 16 reviews (13%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The automation and efficiency that a CRM brings to sales and marketing processes, enabling teams to save time and focus on building relationships and closing deals. - I used to send messages to prospects using a 1 to 1 delivery, the bulk texting feature has been instrumental for my business growth. If you haven't gotten on Textdrip yet, I highly recommend it! - I like how it’s about to reach such a large number of leads and how efficiently it runs with the drip campaigns. ### Most mentioned cons - Customer support needs help with staying organized - You must manually enter a prospect into another drip campaign once they have been uploaded into TextDrip. When you upload prospects who are duplicates, the software does not allow you to enter them into a new drip campaign unless you manually access the lead from the Contacts tab and add them into the drip. - Little hard to keep up with the conversations without constant upkeep. ## Textdrip customer reviews Showing reviews 1-25 of 125 (page 1). ### Best App Ever - Overall rating: 5/5 - Reviewer: Dax F. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how this app just makes it so easy to reach clients at the click of a button, with preset texts. #### Cons The price could be better. If I could send pictures without using as many credits, that would be phenomenal --- ### Excellent sms platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've been using Textdrip for over 4 years now. I used to send messages to prospects using a 1 to 1 delivery, the bulk texting feature has been instrumental for my business growth. If you haven't gotten on Textdrip yet, I highly recommend it! #### Cons The app needs to be optimized for speed and efficiency. --- ### good - Overall rating: 4/5 - Reviewer: Hada R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. iffy, would like a bit more organization #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros auto dial is the best feature if I could auto dial into isales that would be great #### Cons no organization of texts its is super annoying #### Reasons for choosing Textdrip to try #### Vendor response Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip! Replied February 2023 --- ### Game Changer! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This platform has offered nothing but efficiency, effectiveness and convenience.From organization to potential client reach, TextDrip truly maximizes even your minimal efforts!Also Customer Service is always extremely attentive and polite. #### Cons Deliverability is very term-sensitive, Which ins't necessarily a Text-Drip specific issue, But can be very frustrating.Auto-funding on the account is convenient but also makes financial tracking challenging.The fact that it continues to drip AND charge for landlines and failed texts is what I dislike most. #### Reasons for switching to Textdrip Ringy was increasing its prices while offering less deliverability. --- ### alejandro review - Overall rating: 5/5 - Reviewer: Alejandro C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Overall very useful from marketing to organizing as well as the 20% discount making it affordable if you buy in bulk #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The thing I like most about text Tripp is the fact that you can set up a campaign. the way it works is it sets up a schedule messages that will be Sent automatically so for example you lose contact with a prospect you can put them on a drip campaign that follows up with them them #### Cons Their mobile app is very simple and doesn't work as well as the website --- ### Text Drip Review - Overall rating: 4/5 - Reviewer: Marni S. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered so far so good, Been less than a month #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ease of use, deliverability if messages is crucial #### Cons can't see the sent message, auto opt out, searchability #### Reasons for switching to Textdrip sms delivery rates #### Vendor response Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip! Replied February 2023 --- ### One of the best tools to have in your arsenal!! - Overall rating: 5/5 - Reviewer: Ruben G. - Verified reviewer: Yes - Industry: Insurance - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered Once my account was fully set up, I made a sale the first day from someone that had been ghosting me for months. I love how easy this is for me to focus on closing deals. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I loved that the instructions were easy to set up and how fast the customer service could respond to all my questions and resolve anything I asked them to. #### Cons Nothing at all on the site works well. The customer service worked with everything I threw at them and made my experience flawless. #### Vendor response Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip! Replied February 2023 --- ### Great! - Overall rating: 5/5 - Reviewer: Chasen A. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Awesome product and service, able to do more in less time. its increased my sales & customer service is top notch! #### Cons Nothing, I wouldnt change a thing about this product #### Vendor response Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip! Replied February 2023 --- ### Easy to use and effective - Overall rating: 5/5 - Reviewer: Nathan E. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Good UI, easy to pick up, works effectively #### Cons So far, no issues or large missing features #### Vendor response Thank you for sharing such a happy experience. It means everything to us. Replied February 2023 --- ### Absolutely the Best - Overall rating: 5/5 - Reviewer: Michael L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use ! E Z Set up . Anyone can use it. #### Cons None , this is the best ! keep building ! #### Vendor response We can't thank you enough for your kind review on textdrip. Thank you again ���� Replied February 2023 --- ### Textdrip review by Spark Wellness Us - Overall rating: 5/5 - Reviewer: Willman M. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Make its easy to send out messages & do sms marketing #### Cons the color is ugly, I want the app to be easier to use --- ### Value for the money - Overall rating: 5/5 - Reviewer: Dave W. - Verified reviewer: Yes - Industry: Insurance - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered I use it on a daily basis and need it for all my client communications. This is working well #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The cost of the product and the discounts available are good. Very reliable #### Cons Set up took some time but after a bit it was manageable. --- ### HONEST REVIEW - Overall rating: 5/5 - Reviewer: Mikia H. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered It has been great since I started using it. I've had no complaints and would recommend it to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So Far I love how organized the platform is and how there is always a live chat person available! This is so convenient especially in the heat of the moment when you need assistance as soon as possible!! #### Cons I wish I could get a ding notification for when messages come through via laptop --- ### Markeitng Made Easy With Textdrip - Overall rating: 4/5 - Reviewer: Atendi M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Textdrip is very smooth when it comes to mobile marketing as well as SMS marketing It comes with engagement tracking and is quite affordable #### Cons With Textdrip, we met our marketing needs and no issues. --- ### Textdrip - Overall rating: 5/5 - Reviewer: Tara S. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered I have been using Textdrip for the past month. It is by far the best CRM texting system I have used! The delieverability is 98% and the customer service is outstanding!! Highly recommend! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service is amazing! And the simplicity of the website! #### Cons The deliverability before your campaign registry is approved is not great --- ### Best Texting Software EVER - Overall rating: 5/5 - Reviewer: Brian P. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered 10/10, pretty much speechless. Nothing better out there. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how organized it keeps me and how easy it is to follow up with leads and prospects. #### Cons Sometimes the messages take a little bit to send but it isn't too bad of a problem after a few minutes. #### Vendor response We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track. Replied February 2023 --- ### Textdrip Wonderful Platform - Overall rating: 5/5 - Reviewer: Hector B. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Its been the best experience with Textdrip #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that is can easily engage with a mass amount of phone numbers/ leads off of one click #### Cons Theres nothing about the software that i dont like #### Vendor response We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track. Replied February 2023 --- ### TextDrip changed my life - Overall rating: 5/5 - Reviewer: May G. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered It’s easy/simple/ user friendly and organized. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The automations features keeps everything really organized. #### Cons The mobile app needs some work like that I don’t need to be on my laptop --- ### Texting made simple. - Overall rating: 5/5 - Reviewer: Derek R. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Text drip is great. I have used pretty much every texting platform and text drip is by far superior. That platform is so easy to use you can be up and running in minutes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, very affordable, great customer service. #### Cons I have not found anything I do not like yet. #### Vendor response We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track. Replied February 2023 --- ### Text drip is the GOAT - Overall rating: 5/5 - Reviewer: Anthony A. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered I've maximized my outreach with textdrip #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros i like how the outreach continues for up to as long as I want to reach out to the client #### Cons Hey haven't personally run into any hiccups #### Vendor response Thank you for your amazing note. we appreciate you taking the time to share your experience with us! Replied February 2023 --- ### Textdrip Time - Overall rating: 5/5 - Reviewer: Som L. - Verified reviewer: Yes - Industry: Insurance - Company size: 501-1000 employees - Product usage: Used daily for free trial - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Textdrip is both a necessity and reward for any business! I highly recommend. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It makes finding a targer market easy! It's user friendly and easy to teach. #### Cons Lots of avenues to learn because it's so robust. --- ### Great! You should try it. - Overall rating: 5/5 - Reviewer: Matthew F. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Great Experience. No real negatives. Everyone in the office is moving over to the platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything Worked perfectly. Still going strong #### Cons Nothing To report right now. Very happy with everything that has transpired --- ### Amazing - Overall rating: 5/5 - Reviewer: Ray H. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered Amazing #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It works as described and the customer service is amazing #### Cons There is nothing about this software I don't like. I would only like to be able to call out from the platform #### Reasons for switching to Textdrip They were too expensive and did not cater to the user. #### Vendor response Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip! Replied February 2023 --- ### Thoughts on Textdrip - Overall rating: 4/5 - Reviewer: Ihsan M. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered I like it so fair, i wouldn't go use another platform #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's easy to use, it's budget-friendly. #### Cons Sometimes when i send out texts, not all of them send --- ### Best texting app!! - Overall rating: 5/5 - Reviewer: Christopher M. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered Overall it's been the best app to work on getting in front of multiple clients at a time and really help my overall production. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Deliverability- no mater what I know my text messages are going to go through. #### Cons Hard not to like this app but if I were to say one it would probably be price when sending multiple messages. #### Reasons for switching to Textdrip price and deliverability for sure #### Vendor response We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track. Replied February 2023 ## More reviews [Next reviews](https://www.softwareadvice.com/sms-marketing/textdrip-profile/reviews/?page=2) --- Textdrip Reviews, Pros and Cons - 2026 Software Advice