See above. More campaigns and all year availability with clients

Ease of use for text, calendar, charts and increased communication with clients.

Limitation on users in calendar. I understand that only 5 users are allowed on calendar.

I love the fact that my clients can now book their own appointments right online from the listing of my available options right on a unique website just for me. They get an email notification (as do I) and they get text reminders. The text blasts are phenomenal and the drip campaigns work wonderful! I have already referred this to colleagues who have gotten it up and running. The customer service has been great. The representatives I have spoken to (INCLUDING THE CEO) have addressed my questions and helped get things coordinated and synced with my google calendar. That was the biggest selling point for me, total integration with my calendar which blends my business appointments and family appointments all in one place.

I am hoping for a better mobile interface for the future. That is the only con I have. Otherwise, would be a 5-star rating.

This company had a 10 plus in my book when I started with them years ago. I think they have grown beyond their capacity to provide quality service. There is no follow up. My clients have not been updated in two years. Everyone makes excuses but takes care of nothing. i am researching now to leave. I can't do it anymore. I even got them a large account by personally referring them. Now I am sorry that I did. They are only good at taking the payments fromy our account.

I like being able to communicate with my clients throughout the year

The software is not user friendly unless you have the skills.I have not been able to use 95% of the software

As businesses adjust to the changes in technology so has Textellent. Communication with you clients is most important and Textellent gives you the ability to reach all your clients (no matter how many you have) easily and quickly.

We have been using Textellent for over 10 years. All of our clients LOVE Textellent because they receive important information quickly and can send updates quickly to us. An easy and fast way to pass information.

Over the past 10 + years we have not found any negative issues with Textellent.

Amazing! Textellent is very user friendly. Customer service is amazing and always so helpful. They always make sure to answer your question and are amazing at walking you through things you are unsure about. Overall I recommend Textellent it has really helped us connect better with our clients especially the younger generation.

We love the text blast and calendar. It's so nice not having to make those end of the day phone calls reminding out clients about their appointment. We switched from using a basic calendar software to having everyone use the one on Textellent. Our clients always comment on how they love getting those text reminders even the happy birthday texts.

My business has been using Textellent for a year now and we don't have anything we don't like about it. We do wish we could erase text messages but they can easily do that for us.

My office saves 15-20 hrs a week since we don’t have call to remind clients of their appointments anymore; also we save time in that clients can book their own appointments via the bookmeatime feature.

I like that textellent integrates with my tax software & automatically notifies clients when Irs/state returns are acknowledged and when bank product returns are funded. I also like I can go into textellent from inside my tax prep software to send clients messages or questions.

Honestly, only thing I disliked was responding client text coming in after hours, BUT Textellent has implemented this year a way to stop this with the “After-Hours Responder”

[SENSITIVE CONTENT] and his supporting staff have always gone above and beyond to help us utilize Textellent for our text messagge automation needs. They are always delightful and friendly and make sure we are taken care of. This program has been integral in automating processes for us and freeing up time so we can better serve our clients.

Textellent allows our preparers to have ease of communication manually and automatically with our clientele.

That we didn't have it years ago! [SENSITIVE CONTENT] and his supporting staff take every suggestion into consideration if we ever feel there is a feature missing. No bad things to say!

So far so good, it only gave me a really nice experience with my clients, my time managment and the clients success team is really helpful

I really like how the system helps me to stay in touch with my clients without even thinking about it, customer support is helpful. I already referred many of my tax prep friends, I really like the service

Data upload is not always as fast and easy and I would have liked to have the appt scheduler integrated already in the software and pricing, not as a add on

The customer service is excellent. The representatives have all been very knowledgeable and helpful.

Text blasts is one of my favorite features. It helps me reach out to all of my clients at one time for special occasions. I am rather tech challenged and they make it very easy for me to navigate and use the site.

My experience with this product has been very positive and helpful in maintaining relations with my clients . I love everything about this program.

My IT guy works on referral texts and other marketing strategies' without problems. If we ever have a question the Textellent staff has the answer with out delay.

Being able to wish my clients HAPPY BIRTHDAY!! on their special day is important to me. I have a personal attachment to each and everyone. Letting them know we care about holidays keeps us on their minds other than the one time we get to meet each year.

I have no problems working in Textellent.

I am saving both time and money because I am using Textellent.

I love the textblasting and texting. It is a serious time saver for a reasonable price.

There are many other features I had not taken the time to learn about and use.

Great product both the texting service and the Calendar product. Easy setup, great features, and best support team of all the software I use

Can't think of any shortcomings in this software or it's support.

It's been great, I get great response from my clients.

I love everything it does. Text and reminder

Nothing at this point; I like the product

Working with Textellent has made communication with our clients much easier and Text Blast messages are easy to send.

Using Textellent has made it easy and convenient to communicate with our clients without having to wait for hours or days for answers!

We do not see anything we do not like about this software.

This program keep me in touch with all my clients

So easy to use, very integrated to my office

Integration with others app is excellent

Text automatically and scheduling great product

Nothing everything is great and wonderful

Overall m experience has been great, I am able to grow my business through text marketing.

I like that I can setup and go. No everyday hands on.

I like everything about the software because it allows for business growth

Textellent is a very useful software, it will make your life easier and will be very useful for your customer dialogues and after sales support. We started using it on recommendation because it is easy to install.

In general, I did not have a problem and I was satisfied, I do not think there is a problem.

Better communication with clients.

The agent, very professional and knowledgeble.

At present I must say there are no complaints or criticism of the product. I've been getting great support since purchasing product.

Very happy with their services.

Is easy to use and very convenient, my clients are very happy, my business increased from last year to now more that 15 clients extra.

I don't know how to use the spread sheet, but when i need help, they always helped me.

Honestly!! Everything!! I love the customer service

No at this point Im very happy, i live the help

My clients really appreciate receiving the text messages. I am able to communicate with them via Textellent when phones/internet are out due to natural disasters.

Textellent is user friendly, with great customer support.

There are no features of this software that I dislike.

Easy to use and the costumer service it’s excellent

I need more digits to write messages.

It is a great business tool for us that we help/service the public. It is an extra hand to get things done.

Easy to use, amicable customer service and people willing to help whenever you need it.

I cant really specify an actual item that I do not like about it.

My overall experience has been AWESOME! i have receive the customer service and expertise needed to start my campaigns. My best representative has been [SENSITIVE CONTENT], he is courteous, kind and so helpful!! I highly recommend Textellent

All pros... I have loved my service with Texellent. I have taken my time and waited and finally made the decision to start the process. So far, so good

I can honestly say as of this date I have not incurred any CONS with Textellent. If I had, I would have no problem indicating such