--- title: "TextFree Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of TextFree. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TextFree is a good fit for you!" source_url: "https://www.softwareadvice.com/sms-marketing/textfree-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / [TextFree](https://www.softwareadvice.com/sms-marketing/textfree-profile/) / TextFree Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/sms-marketing/textfree-profile/) Reviews [Alternatives](https://www.softwareadvice.com/sms-marketing/textfree-profile/alternatives/) # TextFree User Reviews ## Reviews summary - Overall rating: 4.1/5 - Total reviews: 50 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 3.8/5 - Value for money: 4.3/5 - Functionality: 4.0/5 ### Rating distribution - 5 stars: 23 reviews (46%) - 4 stars: 16 reviews (32%) - 3 stars: 6 reviews (12%) - 2 stars: 1 reviews (2%) - 1 star: 4 reviews (8%) ### Most mentioned pros - What I liked about TextFree was before I had a job so I could pay for phone service, TextFree gave me the perks of being able to text and call as long as I was connected to wifi. - Overall it feeds its purpose of texting and messaging. If you dont need any upgraded system, this platform will work - I don’t know how many times I’ve been without reliable cell service provider or just been plain broke and TextFree is the most hassle free way to get a dependable phone phone number that’s available practically anywhere and it’s free. ### Most mentioned cons - There is a lack of stable cellular service where i live, and being able to still call and text via wifi has been outstanding - I had to constantly remember to check the app to make sure that my number wasn't being given away. And the ads. - Its alittle slow and sometimes the services cuts out when im in the Middle of a conversation with someone ## TextFree customer reviews Showing reviews 1-25 of 50 (page 1). ### Text free review - Overall rating: 4/5 - Reviewer: Kayla E. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's been a pretty good experience never had any problems out of it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's free and you can choose your number and change it whenever you want and you can set it to your own preferences. #### Cons You can't get verification codes without paying for it. #### Reasons for choosing TextFree It had better resources. --- ### Daily User - Overall rating: 4/5 - Reviewer: Miri L. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros It's free like its name. It's easy to use. #### Cons The advertisements. It could be invasive or inappropriate. #### Reasons for choosing TextFree It's free and doesn't have so many regulations. --- ### Privacy nightmare - Overall rating: 1/5 - Reviewer: Nicolas M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Lack of privacy is unacceptable. Why use spyware? #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Free, but not deserving of payment since it is spyware. #### Cons The company monitors texts, and probably calls, so no privacy. --- ### Free calling and texts - Overall rating: 5/5 - Reviewer: Vanessa B. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its a easy and free platform thats allows for unlimited texts and calling with the use of internet. You can pay for more features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how the app allows me to text and call people around the world for free or a small fee. It also gives me a phone number to use, this is useful when traveling! #### Cons They phone number may be linked to someone else, there is also a large number of ads that can be annoying. --- ### Simple and Helpful - Overall rating: 4/5 - Reviewer: SHERREE H. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A simple and quick way to set it all up so I can start using it right away. I like that I don't have to upload all my contacts to it. I can add the ones I want which helps me to keep person and business separate. But if I don't use it enough in a certain time frame then I have to set up new one and pick a different number to send text. At 1st I didn't use it enough cause I was just getting started. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros Able to have a free way to text so I can keep text from my personal use separate from ones I use to sell my bottles and talk to customers. #### Cons I don't know if it is a glitch or not but seems if you don't use it alot that they stop letting you continue using the number you got. So have to start over. --- ### Text free is a life saver - Overall rating: 4/5 - Reviewer: Nicholas B. - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent! I’ve had to use this app multiple times over the years. Easy as signing up with your email and picking a number. Sometimes a previous number I’ve used will be an option and my old messages are actually still saved so that’s kind of neat. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I don’t know how many times I’ve been without reliable cell service provider or just been plain broke and TextFree is the most hassle free way to get a dependable phone phone number that’s available practically anywhere and it’s free. #### Cons The option to get a verification text was kind of a let down so I couldn’t use it to verify emails or log ins however now with the premium version that amenity is provided --- ### Pingme text - Overall rating: 5/5 - Reviewer: Cheyenne M. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered My over all experience was great i still use the app sometimes today it comes in handy especially when my phones off #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that if i don't want to call off my regular phone number i have the option to choose which number i want to use when making calls #### Cons I dont like the ads they constantly pop up its very annoying id say also its a little pricey to as well --- ### Textfree reveiw - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros What i liked the most about textfree is if you have wifi you can get a free text number to send abs receive messages #### Cons What i didn't like the most about textfree was that if you don't have a wifi signal you can't use the app --- ### Great for students and identity protection - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used other for free trial - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love using textfree to message people and use alternative numbers. 10/10 would recommend #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I love having this available to text people that I may not want to use my regular number with. #### Cons I use the free trial version so the ads can clutter the main menu. Other than that the app is great and so easy to use. #### Vendor response Thank you so much for sharing your experience! Replied August 2021 --- ### good texting app - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I will use this application only if I really need to #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like that this app will give you a personalized number that only you could use. that way other people will not have your number. you can text back and forth and since its a number people will actually reply to your texts #### Cons I didn't like that is not too user-friendly and that it has too many apps. sometimes my text would get confused by commercial texts or get lost between the apps. #### Vendor response Thank you for taking the time to provide us with your feedback! If you ever have trouble using the app, please reach out to support@pinger.com and we'll be happy to help. Thanks again! Replied May 2021 --- ### Very Satisfied User - Overall rating: 5/5 - Reviewer: Kerri M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. really great all around. we would recommend using this. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros we really have a good experience using the text free option. it's like a text number on your google page which is really convenient #### Cons we have been using it for a long time now and we have no complaints. it's really easy to use and great! --- ### Textfree - Overall rating: 4/5 - Reviewer: DElinda b. - Verified reviewer: Yes - Industry: Computer Networking - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's free and easy to use. It loads easily and efficiently #### Cons It's a little slow and takes a second or two to refreash --- ### It’s free and is useful in a pinch - Overall rating: 5/5 - Reviewer: LG B. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used other for more than 2 years - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered It was useful when we are deciding what local cell company to switch to after moving to a new state. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It does not cost anything at all to use. #### Cons Not really a downside; it is either very useful or redundant depending on the situation. #### Reasons for switching to TextFree Moved to a different state. #### Vendor response Thanks for your feedback, LG! We're glad to hear that you were able to reply on TextFree during your transition. Feel free to reach out to support@pinger.com if you ever need help using the app! Replied May 2021 --- ### Great - Overall rating: 5/5 - Reviewer: Yoedith L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Amazing thank you #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being able to text people without giving out my number #### Cons Nothing happy with everything they offer #### Vendor response Thank you so much for taking the time to share your experience, Yoedith. Feel free to reach out if you ever need assistance! Replied February 2021 --- ### Sms texting - Overall rating: 5/5 - Reviewer: Tasha A. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great for students and adults alike. Easy to use and makes it easy for you to keep in contact with people you don't really want to have personal phone number or students to communicate for projects. #### Cons Nothing worth mentioning, all and all works exactly as it should. --- ### Handy - Overall rating: 5/5 - Reviewer: OLIVIA N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used other for less than 12 months - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered Pretty good overall experience. An app that works as expected. Enough to get the basics done. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It comes in handy when I'm in areas without reception and need to contact a client. #### Cons Sometimes glitchy and the app crashes but it's an easy fix and hasn't happened since reinstalling #### Vendor response Hey Olivia, Thanks for sharing! We're happy to hear that you're able to rely on TextFree when you need it most. Please feel free to reach out directly to support@pinger.com if you ever need assistance and we'll be here to help you out. Take care! Replied May 2021 --- ### There are better options...free - Overall rating: 3/5 - Reviewer: Bryce A. - Verified reviewer: Yes - Industry: Higher Education - Company size: 11-50 employees - Product usage: Used other for free trial - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Well, you can text for free. That is if you also like pop ups. #### Cons I also feel that the app is used a lot amongst teens and younger kids and poses a bit of danger. Parents should monitor their kid's activities on this app. --- ### Give it a try, you'll see why. - Overall rating: 4/5 - Reviewer: Joshua B. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. All in all, with text free being as convenient as it is, I no longer have a home phone. I was able to reduce my monthly bills and keep my service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Text Free is the simplest and most convenient voip app on the market. I love the cost of the premium plans, no voip app has a better price for the premium use. The customer's support specialists are amazing. I got locked out of my account. Couldn't remember my password or my security questions. They had me back in up and running, and back on the phone in fifteen minutes.Thank you Text Free. #### Cons The voip voice reliability, not so reliable.Three out of five calls will drop in and out. Even if you have a strong wifi signal. #### Reasons for switching to TextFree I like keeping my number. The other text apps revoke your number, after a few days of non-use. --- ### TextFree is amazing - Overall rating: 5/5 - Reviewer: Angelika M. - Verified reviewer: Yes - Industry: Design - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. my experience has been amazing using this software. I love TextFree and will continue to use i to keep in contact with my customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it's super easy to use and it's free and also it gives you the opportunity to keep your number for good if you want to. #### Cons Nothing. I love TextFree and use it daily for business purposes because i don't give my personal number out. --- ### Great voip qualities - Overall rating: 5/5 - Reviewer: Curtis G. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its a great app that helps you connect with friends and famly and you could even use itnfor business purposes if you wanted to #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros How easy it is to make an account and start talking to people in the app. Very quick process as well #### Cons Its alittle slow and sometimes the services cuts out when im in the Middle of a conversation with someone --- ### Textfree for basic messaging - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it feeds its purpose of texting and messaging. If you dont need any upgraded system, this platform will work #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Text free was used as a free triel and offers free basic messaging sending. Easy to use and give phone support. #### Cons Textfree is a platform created for its basic purpose of communication through text and general messaging. Not very upgraded --- ### Easy Use, Phone Option - Overall rating: 5/5 - Reviewer: Lettishia A. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was good. It was a very convenient option for my business and collages personal use.. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I used this a business line for to communicate with vendors. Without using my personal cell numbers. #### Cons I had to constantly remember to check the app to make sure that my number wasn't being given away. And the ads. --- ### Amazing product!! - Overall rating: 5/5 - Reviewer: Dana P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Amazing product! Makes it easier to talk to clients without using my person phone numb to. It’s an app so I can silence my notifications after work hours #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can create a new number and not use my personal line. It makes useful for talking to clients using a work line #### Cons Sometimes they do not provide you with a 203 area code since I’m in CT I would prefer that area code when texting clients --- ### Textfree essential - Overall rating: 4/5 - Reviewer: Eric J. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered This was my go to texting app for years . There is a lack of stable cellular service where i live, and being able to still call and text via wifi has been outstanding #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It allowed me to freely communicate and text even without cell service. #### Cons Had a bit of katency issues when connecting calls. --- ### TextFree Is Free - Overall rating: 4/5 - Reviewer: Cheyanne M. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my experience with the app Text free has been pretty good wish i could use it more and that it didn't require WiFi or whatever #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The best thing about text free application is right in its own name in my opinion and that's the fact that it's free #### Cons What did I like like the least amount about text free by pinger, umm over all It would have to be the Ads #### Reasons for switching to TextFree Because free call wasn't all free and you could only call not text ## More reviews [Next reviews](https://www.softwareadvice.com/sms-marketing/textfree-profile/reviews/?page=2) --- TextFree Reviews, Pros and Cons - 2026 Software Advice