--- title: "Textla Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Textla. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Textla is a good fit for you!" source_url: "https://www.softwareadvice.com/sms-marketing/textla-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / [Textla](https://www.softwareadvice.com/sms-marketing/textla-profile/) / Textla Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/sms-marketing/textla-profile/) Reviews [Alternatives](https://www.softwareadvice.com/sms-marketing/textla-profile/alternatives/) # Textla User Reviews ## Reviews summary - Overall rating: 5.0/5 - Total reviews: 82 ### Secondary ratings - Ease of use: 5.0/5 - Customer support: 4.9/5 - Value for money: 4.9/5 - Functionality: 4.9/5 ### Rating distribution - 5 stars: 80 reviews (98%) - 4 stars: 2 reviews (2%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Love using this product to contact my guests frequently and give them updates on what's going on at our tasting room as well as upcoming events discounts and deals. - The platform was quick to set up, and our team was able to adopt it with minimal training. While I'd like to see more advanced reporting, automation, and contact management features, it has consistently performed well and met our day-to-day messaging needs. - Being able to quickly send targeted SMS campaigns has made a real difference for us. If you’re building a business that relies on repeat engagement with your audience, Textla is worth checking out. ### Most mentioned cons - The character limit on the segments is a bit low, and doesnt include emojis. - Every time they do that, it costs me credits. - Can't use your own phone number. ## Textla customer reviews Showing reviews 1-25 of 82 (page 1). ### The best, most affordable text service by far - Overall rating: 5/5 - Reviewer: Andrew P. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Great experience, from the ease of use to the amazing, friendly and knowledgeable staff who helped me get started. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a musician, I like how easy and affordable it is to promote my show schedule directly to my followers. #### Cons While only a minor complaint, some of my followers don't realize that the texts they are receiving are automated to a degree. They often respond to my texts, mostly by either sending an emoji or "liking" my message. Every time they do that, it costs me credits. I wish there was a way to prevent this. --- ### Great for a rural public library! - Overall rating: 4/5 - Reviewer: Cassandra R. - Verified reviewer: Yes - Industry: Libraries - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I have been pleased with the interactions I have had with Customer service, and for the most part, the use of the service has been easy and smooth! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Getting set up with Textla was very easy and has increased response and engagement!! The user dashboard is intuitive and easy to use. I have been able to set up groups of people based on how they serve the library and really narrow our focus as to who receives what texts, saving money by honing in on the audience. #### Cons Customer support is slow to answer, though very helpful and kind. I would like to see them add a notification feature to let us know when someone has responded to a text. As a small rural library who relies mostly on volunteers, monitoring our Textla inbox isn't currently high on our priority list. #### Reasons for choosing Textla There was no option to connect with a real person other than over email. Textla offered an in-person zoom to answer all my questions. The prices were comparable for both services. --- ### Great platform - Overall rating: 5/5 - Reviewer: Brian R. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall it’s a great platform especially for the price customer service is very responsive if there is ever any issues #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s very easy and fast to upload new contacts and create text campaigns at 1 cent per Message it’s very cost effective #### Cons Wish you could group your contacts after you upload them but as long as you group them during upload you can send messages to seperate groups --- ### Big-League Performance on a Boutique Budget - Overall rating: 5/5 - Reviewer: Jason K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Customer onboarding is easy, and navigating the dashboard is intuitive. As a small business owner, having the tools to compete in the health and wellness space without exceeding budget is a must. Textla meets all my needs to run efficient campaigns that provide actionable insights for business growth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Textla allows me to complete with the enterprise vendors in the health and wellness space affordably. The staff responded to a recent inquiry on the weekend and by Monday, I was moving in the right direction. #### Cons I don't currently have any cons to share about Textla. Staff is engaged and supportive. The tools provided get me the results I need. --- ### Super helpful and easy to use - Overall rating: 5/5 - Reviewer: Kelly C. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, we're really happy with it. It helped us reach our clients in a more personal and direct way, and we’ve seen better responses since using it. It saves time, keeps things simple, and gets the job done. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s suuuper easy to use and we love how organized everything is. Setting up campaigns and automation doesn’t feel overwhelming & the ability to segment contacts is a BIG plus. Also, their customer service has been really responsive and helpful. #### Cons Like any new platform, there’s a little learning curve at first. But once you get the hang of it, it runs smoothly. #### Reasons for switching to Textla SlickText is too expensive for our small company --- ### Textla to the rescue - Overall rating: 5/5 - Reviewer: Darek E. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered We use it to reach our audience directly, promote live events, and bring people back into our ecosystem. Being able to quickly send targeted SMS campaigns has made a real difference for us. If you’re building a business that relies on repeat engagement with your audience, Textla is worth checking out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Textla has helped us turn our contact database into an actual marketing channel. We use the service in s regular basis to keep in vintage with customers. #### Cons Pricing was a bit much as you added contacts. We reach our to upwards of 80,000 people. That gets s but pricy. --- ### Impact Investment Group Approves Textla - Overall rating: 5/5 - Reviewer: Jaylen W. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Great product overall... I love utility so this product for text outreach is perfect. Looking forward to growing our outreach with this product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simplicity and easy to use. We been through many text platforms and this one is top tier. I'll recommend to most. #### Cons Not much bad that I can say about the product - Impact Investment Group. As we use the product more I'll let you know the let downs, if any. --- ### Professional team communication without the hefty price tag - Overall rating: 5/5 - Reviewer: Tiffany M. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I've only been using Textla for about a week, but my experience so far has been excellent. I'm using it primarily for meeting reminders and updates with my team, and it gives me a much more professional and organized way to communicate than relying on a WhatsApp-style group channel. It's straightforward, cost-effective, and doesn't overcomplicate the features I need. Even when I ran into an issue during setup, the level of support I received reinforced that I'd made a good choice. I can see this being a great tool for business owners and team leaders in just about any industry. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The value for the money is probably what stands out most. I've used a similar texting platform before that was significantly more expensive, and Textla gives me the features I actually need at a much more reasonable cost. I especially like being able to schedule messages in advance, use short codes for opt-ins, and manage contacts through a simple but effective CRM. Their customer support has also been phenomenal. #### Cons The phone number registration process required some additional information that I wasn't expecting, which caused a slight delay in my original launch timeline. That said, support was extremely responsive and helpful in getting everything worked out, so it ultimately wasn't a major issue. --- ### Great tool! - Overall rating: 5/5 - Reviewer: Kirsty R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like texts because you can send a text to multiple contacts for promotions, last-minute openings, and follow ups. #### Cons I Can’t select multiple contacts at once to tag or group them. I also wish the video option had longer than 30 seconds. --- ### Best SMS / Texting app out there - Overall rating: 5/5 - Reviewer: Clifford R M. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Very good, extremely satisfied. took me minutes to get up and running. Liked the trial with a few credits to get a feel before paying #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of Use, price reporting, ability to remove duplicate numbers, ability to have 2 way texting and more. I liked the free trial with 100 credits, try before you dive in #### Cons some difficulty in segmenting my contacts, especially for someone not wanting to spend too much time or brainpower on an issue --- ### You won't be disappointed - Overall rating: 5/5 - Reviewer: jaree R. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This app is incredibly user-friendly, priced affordably, and backed by outstanding customer support—highly recommended! #### Cons The app works well overall and is easy to use, but the downside is the long number—I’d prefer a shorter 5-digit code for convenience. #### Reasons for switching to Textla I felt attentive was too expensive for our needs. --- ### Easy Setup and Great Value - Overall rating: 5/5 - Reviewer: Ingrid B. - Verified reviewer: Yes - Industry: Child Day Care Services - Company size: 11-50 employees - Product usage: Used monthly for free trial - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Textla has been super easy to work with. Their customer service made set up super easy. They also offered the best value for the service I was looking for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Textla is a great value and they offer a free trail. It was super easy to set up and use and the customer support is excellent. #### Cons I haven't found anything that I don't like about Textla. I'm excited to switch to the service after our old service was no longer meeting our needs. #### Reasons for switching to Textla No longer offered SMS service after years of use. --- ### TextLa for Small CU - Overall rating: 5/5 - Reviewer: maria c. - Verified reviewer: Yes - Industry: Banking - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [sensitive content hidden] at TextLa was hyper responsive to all my questions and concerns. Over the last 18 months he has even introduced some of the improvements that I recommended. He is great to work with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Because TextLa is very cost effective it allowed a small credit union to use texting SMS on a daily basis. #### Cons There are no SMS templates, so we need to create SMS each time. #### Reasons for choosing Textla TextLa offered a basic, low-cost option for the low amount of SMS we send/receive. #### Reasons for switching to Textla ZipWhip was acquired by another company and they sunset the product we were using. --- ### More control over texting costs - Overall rating: 5/5 - Reviewer: Pamela B. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been super easy to use and such a benefit to us to find a texting service that has flexible pricing and good delivery. We never have delivery issues and have slashed our texting costs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I appreciate Textla most for its flexible payment system that allows me to pay only for the number of texts I need each month. This flexibility helps manage costs effectively, especially given the varying needs of our community from month to month. #### Cons I would love to be able to sort texts in the campaigns tab and filter and organize better. #### Reasons for switching to Textla We switched for more flexible pricing options from month to month. --- ### Could Not Ask For A Better Marketing Tool - Overall rating: 5/5 - Reviewer: Denay C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. From our initial contact with a sales representative till today, we have been nothing but impressed with both the product and the service we receive - especially considering the absurdly low pricing. [sensitive content hidden]has been amazing working with us hand in hand to set up our account, and the use of the texting app is by far the easiest on the market. A simple CSV upload with name and number and we have increased our engagement by 125%. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use that Textla provides is phenomenal. I have not seen any other product on the market with such a simple and effective approach to Consumer Texting, both in mass and individual. #### Cons We have had no cons. I cannot overstate how effective and easy to use this product has been for our company. #### Reasons for choosing Textla Pricing and Ease of Use. In the market, there were many other complicated products with 6-8 week set up times that cost triple what Textla was offering, and half the capabilities. --- ### Haley Rocamora review - Overall rating: 5/5 - Reviewer: Haley R. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it is to use is it super convenient and was fast to get approved I also like the customer service #### Cons Nothing i could think of it is easy to use and fast to get approved i also like the customer service --- ### Simple as that - Overall rating: 5/5 - Reviewer: Jennifer N. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [sensitive content hidden] was super helpful and the set up was easy! I'm already running campaigns! The system is very straight forward, the pricing is reasonable, and they roll over your credits from month to month which is excellent! #### Cons So far I have no complaints. The customer service dept was very helpful and they followed up several times. --- ### Textla is an excellent choice - Overall rating: 5/5 - Reviewer: Edward M. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The process is seamless and great customer service. Their prices cannot be matched. My rep Jeremy was very helpful #### Cons I don't have anything to write,I don't have anything to write,I don't have anything to write,I don't have anything to write, --- ### Best SMS Service On The Market - Overall rating: 5/5 - Reviewer: Kyle H. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Anyone looking for the most cost effective, user friendly, and transparent option for SMS then this is the one. Support is very responsive and the features span more than expected. #### Cons Nothing really so far. The contact csv import process was a little tricky at first, so make sure your tables are formatted exactly like their examples. --- ### Textla Puts Other SMS Platforms To Shame - Overall rating: 5/5 - Reviewer: Jake H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The best way to describe my experience with Textla is powerful. I was blown away by the platform's ease of use and how effective it can be when it comes to developing rapport with audiences. If you're a small business looking to get your hands into SMS marketing, go with Textla, as you will not find a better team and product on the market. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Textla has made it seamless for my clients to jump into SMS Marketing. The platform is intuitive, the features are strong, and the analytics provide great insights. Whether it's a small business to enterprise brand, the platform works for anyone who wants to build a deeper relationship with their audience. From pricing down to functionality, it's by far the easiest and most effective platform for brands that want to win over the love of audiences. #### Cons I have zero complaints about Textla. They've been helpful from the moment I started working with them. --- ### Game changer for our organizaiton! - Overall rating: 5/5 - Reviewer: Brian C. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with Textla has been nothing but positive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love Textla and it's simplicity. We needed software that would allow us to send mass text messages out to our participants, both in real-time as well as scheduled. Textla allows us to do this and it is much easier to use than our previous service. The cost is great, the customer service is fantastic. #### Cons We wish there was a mobile application that would allow us to check replies and send mass text messages out without using our laptop. #### Reasons for switching to Textla We were looking for a more cost-effective service that was also easier to use. Textla fit that bill. --- ### Maximizing Efficiency - Overall rating: 5/5 - Reviewer: Carley L. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I've had a great experience with Textla. It is easy to use and customize our campaigns for marketing events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I value such tools for their efficiency in processing large amounts of text data. It is a very user-friendly platform too! #### Cons Sometimes it is hard to understand the error codes. --- ### Textla delivers a great SMS experience - Overall rating: 5/5 - Reviewer: Sathya P. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Textla is one of my favorite new tools in my sales tech stack. The platform is simple to use. The support was great - they basically onboarded me on a call and I was texting by the end of it. Highly recommend for anyone looking to add texting to their sales process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rock solid support team. I've hit them up with a few questions and they are super quick to respond and know the ins-and-outs of the SMS space like the back of their hand. Price is lower than I expected, which is great. The campaign management feature and Contact upload were super easy to get going, which I loved. #### Cons Would be excellent to get a CRM integration in the works and start automatically logging SMS sends. :) --- ### Highly recommend Textla - Overall rating: 5/5 - Reviewer: Spencer L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Textla is a great SMS marketing platform for startups and high-growth businesses. We use it at Coast to do follow ups to our sales prospects, ask for customer referrals, etc. It's a key part of our sales stack and is well-priced / comes with great support. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The customer support is outstanding. Super easy onboarding. Best pricing on the market by far (we researched all of them). And very reliable - never had issues with downtime or lack of deliverability. #### Cons It's a young company so the platform is relatively lightweight compared to others, but it has all the basics covered. Hope they can keep shipping new features in the coming months. --- ### Great and affordable system for SMS! - Overall rating: 5/5 - Reviewer: Isaiah S. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Textla is a smart and affordable way to send SMS messages. I can text my coworkers and customers without having to learn how to use complicated software. It is very simple and easy to use. I can text my coworkers and customers with Textla without giving out my personal cell phone number. That way, I can keep my personal and professional lives separate, and it is still easy for me to text people. #### Cons The product is pretty simple, and it could use some extra features, like an app, more integrations, etc. But those are coming soon! ## More reviews [Next reviews](https://www.softwareadvice.com/sms-marketing/textla-profile/reviews/?page=2) --- Textla Reviews, Pros and Cons - 2026 Software Advice