All TextP2P Reviews

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User Profile

Dr. Sherri

Verified reviewer

Professional Training & Coaching, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

The Most Effective Relationship Marketing and Connection Tool Ever!

Email is easily dismissed. A text message, on the other hand, is like a secret whispered to another that they cannot wait to answer! Text P2P is the magical (and practical) solution for connecting immediately and efficiently...and it doesn't take a tech genius level IQ to utilize! It's the perfect tool for booking events, announcing new product launches, or simply staying connected with the needs of your audience.

PROS

Text P2P has a vast array of features (and you'll want to use them all) and they keep adding to them! They are proactively responsive to the needs of their users. Text P2P allows you to set the pace of your connections, create keyword campaigns that evoke engagement, and gives you a personal platform for developing rich content-based communications (two-way) with your target audience.

CONS

It was sometimes difficult to determine what my response to a text message was, as the most recent message shown was from the recipient (perhaps this has been updated).

Adam

Internet, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Text P2p is easier to use then other platforms and worth the cost

I like textp2p overall it’s RVM system is the most effective and easy to use RVM system I have used in the past 3 years we have been sending RVMs

PROS

Textp2p is super easy to use , from one screen you can create a voicemail for RVM select a list you previously loaded and send the messages you want to send , other RVMs require you to load multiply screen but textp2p saves me time and is super simple to use . I have used several other RVMs and textp2p is far easier to use also the customer service is from ……. Hold on ….. a real Person…. Yes real people still exist that work in customer service and I get actual answers to my questions that are to my specific question and not Canned copy and paste responses like from callfire or other lower quality providers .

CONS

Textp2p is not the cheapest , there are others that cost less, but they don’t work nearly as well, some make it almost impossible to use the credits you buy , but with textp2p even though it’s not the cheapest it’s ok because it’s the easiest to use .

Reason for choosing TextP2P

It’s easier to use

Reasons for switching to TextP2P

The other systems are more difficult to use or have some many restrictions you can’t use them, for instance now Stratic’s only works with government and non profit (neither of which I am) so 99% of potential users are excluded from who they allow to use there platform

Jenny

Education Management, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed August 2023

Simple straightforward product

PROS

Relatively easy to use and very easy to set up. Lots of tutorials.

CONS

Sometimes felt a little clunky like I had to figure out manual workarounds.

Clare

Medical Practice, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Text p2p review

PROS

I really like their custom fields option in every contact, that was useful when I tried to write specific messages for group of people. Also support was always readily available

CONS

This could be something that already exists and I am just unaware of it, but this is a common issue from many texting platform I found. But it would be nice to be able to reply back to a customer from the email notification received instead of clicking a button to lead me to textp2p platform and reply to them there

Reason for choosing TextP2P

Textp2p is user friendly for anyone without much technical experience but highly customizable

Reasons for switching to TextP2P

In our previous software, mass texting was a nightmare. We would have to press “enter” after each phone number and that took way too long. Textp2p separates contacts using comma so it does help alot when i import mass amount of numbers to be sent without saving them as contacts

Russ

E-Learning, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2023

TextP2P is Fabulous

PROS

TextP2P has revolutionized our communication strategy! This texting software is a game-changer for our business—intuitive and user-friendly, it has streamlined our processes and significantly lightened our workload. The quick and responsive support team is a standout feature, addressing any queries promptly. Since integrating TextP2P, our business has experienced a remarkable boost, with increased efficiency and customer engagement. The platform's ease of use has made texting campaigns a breeze, allowing us to connect with our audience effortlessly. We can't help but love TextP2P for its positive impact on our operations and the palpable growth it has brought to our business!

CONS

There are no Cons. It does what its supposed quickly and easily.

Erasmo

Insurance, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Easy way to help manage my business

Support has been phenomenal and that makes huge difference to me so I believe this product has help me grow my business

PROS

All of it! The Texting and Ringless Voicemail are my favorites

CONS

Right now I don’t have any or I have not experienced any negative impacts to my business

User Profile

James

Verified reviewer

Consumer Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Great product - great support - would recommend

Text P2P saves me and my company a lot of time and man power that was previously spent on calling and texting customers individually to book appointments.

PROS

I’m already pretty organized with spreadsheets so it was easy to get my customer information uploaded and ready to send messages. It’s great for reaching out to a lot of customers at once very easily and only 1 out of 742 contacts opted out, which was a concern of mine, that it might be annoying, but I think most people appreciate using technology to streamline the booking process.

CONS

Don’t really have any cons yet. Set up was pretty quick and the tutorial video walked me through everything very easily.

User Profile

Aimee

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Dramatic Improvement in Reply Rate vs Email

PROS

This service was easy for me to import my contacts, set up workflows, and create effective marketing and communication systems. Customer service was OUTSTANDING in helping me understand all the capabilities upon enrolling and the response rate I've received was a significant improvement vs. emails.

CONS

There's nothing I do not like about this software.

User Profile

Tom

Verified reviewer

Hospitality, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Perfect Tool for my Business

Very effective in helping me grow my business. P2P simply works better than email.

PROS

It is very user friendly. Not difficult to set up and use.

CONS

Honestly nothing negative to report. Works perfect for what I need.

Brian

Financial Services, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Zions

PROS

Super easy to use. It’s a plug and play platform.

CONS

I think it’s still a little pricey. I wish it was cheaper.

Kerri

Consumer Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Following up made easy ..

The P2P system has improved my follow up and gave me an easier way to organize my leads and contacts. Helping me buld and maintain more relationships. Very efficient, easy to use, and my sales have increased.

PROS

Easy to use , lots of features, extras, and personal service.

CONS

I think anything I had a problems with was just user error.

Rachael

Real Estate, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

TextP2P

Excellent. The support system was always quick to respond and help me with my questions.

PROS

It has brought new tools for growth in my business moving forward.

CONS

Would love to have script ideas to use as auto text responds back to clients.

Sumeet

Education Management, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Ease of Doing Business and Onboarding

[sensitive content hidden] of the business is knowledgeable, super patient and helpful. He was very prompt from the very beginning and help me and my team with coming on board very smoothly with guiding and holding hands when needed. We had a great experience working with him, getting set-up and sending out our first set of mass texts.

PROS

Intuitiveness, ease of use and grand marketing effort with mass texting

CONS

credits get used too fast! Would love to see more value come out of the monthly subscription.

Reason for choosing TextP2P

Wanted to support local company. Also, interactions with [sensitive content hidden] made it so easy to adopt this service that a thought of trying out another service just didn't come to our mind.

Anita

Health, Wellness and Fitness, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Free tried turned into purchase

Due to time restraints on my part, implementing my first campaign was delayed. However, once I viewed the videos, it was an easy start with great prompting from within the program. I started my campaigns with little to no difficutly.

PROS

I loved the ease of use once I understood the flow. The scheduling and automation allowed me to complete campaigns in advance freeing my time for other tasks. The automation feature allowed me to capture prospects without having to create another campaign.

CONS

The text message reply feature. The TextP2P dashboard will filter individual text responses, allowing you to reply to them individually. However, as an additional feature, you can elect to have them forwarded to your phone when forwarded they will come in as one text for all responses.

Reasons for switching to TextP2P

Lower fees and automation.

Jennifer

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

My virtual assistant!

P2P helped me streamline the communication process and bridge that gap between my customers and I . It created a real time dialog I was Not getting with my email blasts. Had pointers on wording which is huge and over all has helped me organize my customer base and spend less time chasing people.

PROS

Streamlined my processed and offered a service to reach people where they are! Not on email- but devices!

CONS

No complaints. It was easy to navigate and has great customer service for when I did Have user error.

Deborah

Health, Wellness and Fitness, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Great product

Great customer service, and very easy to use.

PROS

This text messaging platform is very easy to use, I love that my clients can respond back to me. I love that I can include emoji’s and pictures with the text messages. It’s very affordable, the customer service is awesome. Anytime I’ve had a question they’ve been very quick to respond and deal with any issue or question I’ve had with the product/service. This saves me a ton of time and is worth the money.

CONS

I dislike not being able to see how many people have opened my text message, and it would be really great if they could develop an app. Other than that it’s great, I’m sure that’s something they’ll develop in the future.

Glenn

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Plan B Marketing Group teview

My experience with this platform has been great

PROS

The feature I like most is the crm and the folder feature

CONS

What I like least is that I don't have a qr code available here

Reasons for switching to TextP2P

I switched because this platform gave me more features for less plus a crm included

John

Political Organization, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Effective and easy to use texting program

PROS

The cost is very affordable. The software is easy to use and effective.

CONS

Needs a bit of modernization and updating. User interface seems like early 2000s.

Reason for choosing TextP2P

Cheaper and faster customer service response tine

Taryn

Health, Wellness and Fitness, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

Great communication option!

I've been using TextP2P for a few weeks now, and having FAR more success connecting with my potential clients vs using email. It's so much more personal to connect with clients. Additionally, the customer service is incredible. I think it's the backbone of the success of a smaller platform like this and been really pleased with how they have helped me get set up and answer any questions!

PROS

The response rate from clients. The ability to categorize different "groups" of clients or prospects you want to connect and build rapport with.

CONS

Would be nice to have a mobile app option. Also, takes a little getting used to in setting up a new message to a list.

Catherine

Events Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Outstanding Customer Support

PROS

Customer service is great! Ease of setup

CONS

I would prefer to be able to see text replies, and email replies in one screen, without having to talk open tween the two.

Reason for choosing TextP2P

Reviews

Brad

International Trade and Development, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Saved $$ AND time switching to textp2p

PROS

It’s user friendly, easy to manage, well built, and very cheap compared to competitors

CONS

No cons. It honestly is a great service.

Mario

Automotive, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Awesome

PROS

Multiverse marketing tools and support is very friendly and easy to use.

CONS

Creation of reports not friendly very limited

Jamila

Hospital & Health Care, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Excellent service, great product

Excellent - get to communicate directly with the [sensitive content hidden]— leads to a greater level of service

PROS

Ease of use and implementation. The automation features etc

CONS

So far I haven’t found a thing I don’t like

Reason for choosing TextP2P

Ease of implementation

Sean

Real Estate, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

Great service

Good service that is reasonably priced and good customer service

PROS

Great User interface with ease of use for new users

CONS

I haven’t found anything that I would describe as a con

Lewis

Health, Wellness and Fitness, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2023

Bodytemples Nutrition and Fitness review

PROS

Simplicity to manage...not qwerty. Availability

CONS

Better pricing, more media options for pics

Showing 1 - 25 of 105 Reviews