Twilio vs TXT180

Twilio has 235 reviews and a rating of 4.58 / 5 vs TXT180 which has 260 reviews and a rating of 4.70 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Twilio

TXT180

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.58 / 5 (235)

4.70 / 5 (260)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

Last Review Written

January 6, 2021

April 23, 2020

Pros/Cons

Pros
Super fast to integrate. Lots of code examples.
Super easy service to set up number. Wether I need to provision a number for texting and voice or fax, Twilio is my favorite phone provider to use.

Cons
It's a little intimidating at first. Lots of setup behind the scenes. However, once it's set up, it's a very solid product!
Debugging the product is a bit time consuming, but it is getting better.

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Pros
Quality product for an awesome price! I would recommended this product to someone who wants a simple, easy to use system.
Lots of features and easy to use. I like the scheduler and drip message functions. They're customer service is excellent.

Cons
I can't say there are any cons. In the first year of using the product, it had it's limitations, but they've updated it and made more of the features user friendly.
The user site is clunky. It looks older , though functionality seems fine. Some setting are a bit burried.

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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