TXT180 software


159 reviews(4.5/5)
159 reviews(4.5/5)

TXT180 is a cloud-based SMS marketing solution designed for businesses of all sizes. It offers messaging templates, mobile send management, a web widget, contact management and message forwarding functionalities within a suite.

TXT180 features an autoresponder, which sends text messages to the customers once they have signed up for a campaign. Users can also create alternate messages for customers who sign up again after opting out of a service. The product also features a text message scheduler, which allows users to schedule text messages on a daily, weekly, monthly and quarterly basis.

TXT180 also features “Text2Vote,” which allows users to create a voting campaign and request votes using SMS replies. The product also features live graph reporting, where users can track the the number of opt-ins with the help of custom URLs. This also enables users to track voting statistics for their “Text2Vote” campaigns.

TXT180 offers phone and email support to customers.

Supported Operating System(s):
Web browser (OS agnostic)

159 Reviews of TXT180

Showing 1 - 20 of 159

Start your review of TXT180

Click to start
  • DJ from Los Angeles Dj Service, LLC

    Number of employees: 2-10 employees

    August 2018

    It's ok

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I'm probably going to change soon.

    Pros

    I like it because it's cheap, but I think it could be better. It's super simple and straight forward but I've seen other text platforms and I've thought about changing many times but haven't gotta around to it. I think it's a little outdated but the overall working software is ok. It does want it says, creates a text group and sends out text.

    Cons

    It doesn't have great analytics. It doesn't help me to grow the groups. I don't like having to pay for more add-ons when it should be included in my package. I think the software could be better. The mobile is really bad.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kristin from LuLaRoe Kristin McIntyre

    Number of employees: 1 employee

    June 2018

    Superior Customer Service! They train you on how to use their features and how to get more sign ups

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It keeps me in touch with my customers and in turn boosts my sales!

    Pros

    It's so easy to use and the customer service is amazing! My service lapsed because my payment malfunctioned and they called to see if there was anything they could do to help me!

    Cons

    I wish they had a mobile app. Their website is easy to navigate but isn't as user friendly on the Web version.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: TXT180, TXT180

    June 2018

    Hi Kristin - thank you for the kind words! We appreciate you being a customer of ours. We do offer a mobile app - see the My Profile page for the links to Android or iPhone apps!

  • David from Shandon Baptist Church

    May 2018

    Remarkably simple and easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is so easy to use that you don't need a user manual or a video tutorial. EVERYTHING makes sense.

    Cons

    I would like to have the ability to categorize my messages folder within the software, but the simple workaround is that I have everything forwarded to my outlook so I can organize there.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Paul from Mussell Properties llc

    Number of employees: 2-10 employees

    April 2018

    I haven't used it very much, but it does seem to be a reliable auto responder

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Its ability to send automatic text responses that can include tiny url links to a website where my primary ad is.

    Cons

    the limited number of characters available to use per message. It would ne nice to be able to send multiple messages as a single automated reply

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    April 2018

    Love it!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    TXT180 is easy to use, easy to set up and easy to edit & maintain. It is a slmple, but effective way to add followers and supporters

    Cons

    The cost is prohibitive for a small grassroots nonprofit that has a very small budget. While it gives us easy sign up options, it is more than our small budget can handle.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Paige from Scrubs & Co

    April 2018

    We love TXT180! It's has proved to be an excellent marketing tool for our small business.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    We love the easy, user friendly site. We like being able to see the messages from our customers. We also like being able to separate our contacts by store location.

    Cons

    We wish that all of our monthly messages rolled over. We have several locations & sometimes have a few hundred messages left at the end of the month & would love to have them build up over time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Scott from Freedom's Best Investments

    April 2018

    I use Txt180 to stay in touch with my team

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I can stay in touch and update my team on business matters.

    Pros

    I like the ease of use to stay in touch and update my team. The team appreciates being kept up to date.

    Cons

    The software would be much more user friendly if message units would roll over if not reached during the month.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    April 2018

    It works for what I need it for

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ease to add people. I have not use it yet but having a contest like raffle and pick a The ease to add people. I have not use it yet but having a contest like raffle and pick a winner!

    Cons

    The limited amount of characters you can type. I think it is 150 or 160. I like to add images too! The ease to add people. I have not use it yet but having a contest like raffle and pick a winner!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kevin from Priority Pest Control

    April 2018

    Excellent marketing tool.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The simplicity of use and implementation of contests etc is great, as well as the ability to track opt ins and opt outs. It's a great tool!

    Cons

    I have a minor issue sometimes when I go to add or edit contact information, and I have to pay close attention to how I set alerts, but nothing major or problematic.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Carlicia from Huntsman Massage Therapy

    April 2018

    Easy and functional for even small businesses.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    My clients love it. It's a great way to get messages to them all and I love the option for messages to be qued.

    Cons

    I would like to be able to see more tutorials from both parties, senders and receivers, to know what I'm looking at.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kim from FIA WORLDWIDE

    April 2018

    Life Saver!Fast and effective communication for my busy schedule!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love this tool! The thing I like most about this software is that is it super cost effective and ease of use!

    Cons

    The thing that I like least about this software is the for training on advanced options. I love that there are videos. I just wish they were more explanatory.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Paul from Around the Block Realty

    April 2018

    TXT180 has been a great tool for my real estate business.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Recent changes to their website have been very nice with the new user interface. Once you know your way around the product it is very easy to use. It has been great for gathering information from folks interested in buying and selling real estate in my area.

    Cons

    It would be great if there were more expanded opportunities to send/receive follow up information to potential clients through the platform

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Madeleine from Bingo World

    April 2018

    The software is very user friendly and simple.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I think this software helps our business with customer loyalty and overall customer/business communication.

    Pros

    I like most that it is easy to use and straightforward. The texts are always sent and received in an extremely timely manner.

    Cons

    It would be cool if photos could be included in the text messages with the subscription that we have purchased.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Desair from Grace Apostolic Church

    April 2018

    Easy text platform

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use. The interface, although extremely basic, provides a very easy way to get text out quickly.

    Cons

    Cost - wish it was more affordable. Because we don't use the platform as much as we'd like to it feels like it's not as cost-effective as we would like it to be.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Clark from Keeler Thomas Management LLC

    Number of employees: 11-50 employees

    April 2018

    Very easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The cost per keyword is great. We've looked at other texting services and we didn't like the cost there. Also, i love that you canforward responses to an email address.

    Cons

    The user site is clunky. It looks older , though functionality seems fine. Some setting are a bit burried.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kathy from St. Luke's Ministries

    April 2018

    As a church, this makes a great way to reach out to a lot of people quickly with a short message.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's easy to use and reasonably priced. The customer service has been very helpful the few times we have needed them.

    Cons

    The message has to be condensed to fit in the limited character count. It' s usually enough space but sometimes we have to be creative with our message to get it to fit.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Michael from 247Services/FlixDelivery.com

    April 2018

    Love the marketing value it provides my business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the fact that I can reach potential and current clients through the services 24 hours a day and they opt in to the service so they do want to hear from us.

    Cons

    Can't say there is really anything I don't like about the service as it provides us with the tools we need to grow our business if I had to say something I would ask that they give us discounts on additional key words.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ivan from GMB

    April 2018

    It's simple to use, but still too basic

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy way to get people's phone number

    Pros

    It is very simple to use, it won't take you long to learn how to use it and the different functions it has.

    Cons

    it's very limited in terms of integration with other platforms and it won't really let you do much in order to take the info/contacts to the next level

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kaylah from certified services

    April 2018

    Not in love...but it gets the job done.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The customer support is amazing! They're timely and friendly! When I call during normal business hours, they answer very quickly and work quickly to resolve my concerns.

    Cons

    If you sign up to have 1000 texts and you have 500 subscribers, that means you only really have 500 texts because they deduct their mandatory opt-in texts from the full amount, smh.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Riley from Education at Work

    April 2018

    Easy to add, hard to remove from list

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It was easy to add a big group of people. We are able to add in a large list of names very easily, however deleted a group is not as easy.

    Cons

    It was hard to remove a big group of people. We are able to add in a large list of names very easily, however deleted a group is not as easy.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
Do you use TXT180?Write a Review
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 687-6771