Overall it's a great software. it save my lot of time. Easy to use. We all like it. And last thing is that great costumer support.

Ease to use. Great costumer support. I used so many software but this software feels me friendly.

I didn't notice any cons. i feel good when i use it

Outstanding!

The software is easy to use and allows for multiple campaigns. But the absolute best part of this software is their customer support . I’m not a huge tech user and their support is phenomenal. They respond immediately to your emails, look into every problem and call you, when necessary, to walk you through issues. I can not recommend them enough ! They never make you feel like your an idiot for not doing something correctly. They are extremely patient.

I wish they would enhance their campaigns so you could make two selections to the same campaign/poll but not allow you to select the same choice twice. Otherwise I love everything about this polling .

TXTImpact is am amazing product, helped us a lot in marketing our product. I love Text2Email and Email 2 Text feature the most!

i think the User Experience could have been better

Very responsive customer service and fair value

The tool allows you to set up trigger conditions on receipt of responses to 2 way texts which is very helpful for monitoring and handling

The user interface is a bit basic and takes a little bit getting used to

we use to determine why users aren't able to access netmotion, is the text being sent and user not getting, is user not getting that far, etc.

I like the ease of determining the users actual calls and the status of them

It was easier to find the calls when that was the page that opened up once you signed in

Pros: The API is very easy to implement. The SMS API works so fast. We have a correct feedback from the wire2air customer service. We recommend this company. Cons: Some time is very hard to have support by phone, but it doesn't mean that we don't receive the correct customer service. By email it works perfect.

The software is great. I had a few challenges in the beginning, but your customer service division ([SENSITIVE CONTENT]) walked me through to a quick resolution. Now, if I can work on exporting the information so that it can be easily interpreted and used for the betterment of our organization.

I loved TxtImpact appointment reminder system with RSVP feature. Now, I can fill my staffing voids without making 100s of calls. Just one text message to all 100 temp staff and get a confirmation with in few minutes.

Richard at customer care was very prompt and helpful in answering my questions on time. He also matched a competitor pricing for us

We like it, we will most likely continue using for our annual events.

Easy to use and implement, exports were user friendly as well

Texts lagged a bit when people were using it