--- title: "TXTImpact Software Reviews, Demo & Pricing - 2026" description: "Review of TXTImpact Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/sms-marketing/txtimpact-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / TXTImpact Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/sms-marketing/txtimpact-profile/reviews/) # TXTImpact Review From $29/month Free version Free trial 1 plan Wondering if TXTImpact is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview TXTImpact 4.7 [(14)](https://www.softwareadvice.com/sms-marketing/txtimpact-profile/reviews/) Pricing Starting at $29.00 usage based per month ### About TXTImpact TXTImpact is a leading multichannel text messaging platform that enables businesses to run bulk messaging campaigns across SMS, MMS, RCS, WhatsApp, and SMS APIs — all from a single, powerful dashboard: TXTImpact Omnihub. Built for modern communication, TXTImpact helps businesses connect, engage, and convert faster with scalable, compliant, and high-delivery messaging solutions. With more than 20 years of experience and the trust of over 30,000 businesses, TXTImpact has established itself as a reliable messaging partner for small and medium-sized enterprises. Launch targeted mass texting campaigns worldwide with advanced segmentation, automation, and real-time analytics. Whether you need broadcast messaging, picture messaging (MMS), rich media RCS campaigns, WhatsApp messaging, SMS gateway integrations, text-to-email functionality, or QR code integrations — TXTImpact delivers everything you need to drive instant engagement. TXTImpact offers one of the industry's most competitive SMS pricing models. Plans start at just $29/month with 750 text credits included, an effective rate of $0.0387 per credit. For high-volume senders, messaging rates can be as low as $0.0075 per message,... with unused credits rolling over for up to 90 days. Wondering if TXTImpact is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. ## TXTImpact User Interface ## Popular TXTImpact Alternatives Main Product TXTImpact 4.7 [(14)](https://www.softwareadvice.com/sms-marketing/txtimpact-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.88Value for money - 4.69Customer support - 4.30Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Project Broadcast](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/) 4.9 [(652)](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.72Value for money - 4.80Customer support - 4.67Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Clearstream](https://www.softwareadvice.com/church/clearstream-profile/) 4.8 [(694)](https://www.softwareadvice.com/church/clearstream-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.55Value for money - 4.85Customer support - 4.59Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [SlickText](https://www.softwareadvice.com/sms-survey/slicktext-profile/) 4.8 [(270)](https://www.softwareadvice.com/sms-survey/slicktext-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.65Value for money - 4.87Customer support - 4.73Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Twilio](https://www.softwareadvice.com/voip/twilio-profile/) 4.4 [(508)](https://www.softwareadvice.com/voip/twilio-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 4.18Value for money - 4.02Customer support - 4.50Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [LabsMobile](https://www.softwareadvice.com/product/527802-LabsMobile/) 4.8 [(52)](https://www.softwareadvice.com/product/527802-LabsMobile/#reviews) Ratings Breakdown - 4.81Ease of use - 4.70Value for money - 4.73Customer support - 4.60Functionality Pricing Available upon request Get Price ## TXTImpact Pricing and Plans Starting price: $29.00 per month Free Trial Free Version Basic $29.00 usage based, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## TXTImpact Features - Popular features found in SMS Marketing 2-Way Messaging Campaign Planning Campaign Scheduling Communication Management Contact Management Engagement Tracking Message Personalization Mobile Coupons Reporting/Analytics Scheduled Messaging Shortcodes - More features of TXTImpact Alerts/Notifications API Automated Responses Campaign Management Customer Segmentation Landing Pages/Web Forms Mass Texting MMS Mobile Keywords Polls/Voting QR Codes SMS Marketing SMS Messaging Text-to-Win Third-Party Integrations Unified Communications ## TXTImpact Integrations Zapier Integration rated undefined from -1 review Drupal Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review Constant Contact Integration rated undefined from -1 review Google Contacts Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review See all 9 integrations ## TXTImpact User Reviews ## TXTImpact customer ratings - Overall rating: 4.7/5 - Total reviews: 14 ### Rating distribution - 5 stars: 11 reviews (79%) - 4 stars: 2 reviews (14%) - 3 stars: 1 reviews (7%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.9/5 - Customer support: 4.7/5 - Functionality: 4.3/5 --- ### Full of Features, Affordable and Easy to use - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, I am quite satisfied with its out-of-the-box features and user experience. The best thing is its intuitive dashboard, and the resources are easy to access and learn, which makes it easy to conduct mass texting campaigns without much technical fuss. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I found TXTImpact to be a very user-friendly mass texting platform. For my text marketing campaigns, I found it reliable and affordable. The best thing I like about it is its abundance of features—some of them are truly unique and out-of-the-box, such as Text to Screen, Email to MMS, Text to Vote, and Mass Campaign, all available without additional charges. Other key highlights worth mentioning include its automation features, seamless CRM integrations, high delivery rates, and excellent customer support. The platform is reliable, scalable, and competitively priced, making it ideal for streamlining communication and boosting engagement. #### Cons Although it provides enough features and helps get the job done, there are some areas of improvement, and its lack of AI integration and A/B testing is a drawback. I hope they bring these features in upcoming updates. --- ### Excellent tool for Bulk SMS campaigns - Overall rating: 5/5 - Reviewer: Jerry H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered We've been using TXTImpact to manage Bulk SMS campaigns, and the results have been fantastic. Definitely recommend it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Innovative Features, Easy contact import, Easy Analytics and tracking, and Proactive Customer support. #### Cons So far, everything has worked seamlessly. Support has been helpful and proactive. No issues or delays encountered so far. --- ### Transportation - Overall rating: 3/5 - Reviewer: Wes E. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered I like that the drivers can communicate with us through text, but I do not like the fact that I cannot determine who the text needs to go to. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 1/5 #### Pros I like that drivers can communicate via text and send copies of bills #### Cons very generic. We have different departments and cannot distinguish where the text needs to go --- ### Great features and strong support, User Interface can be improved - Overall rating: 5/5 - Reviewer: Shayan M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered It's been extremely helpful in setting up location based conversational text surveys with conditions. The support has been the key reason we have been able to continue and expand our use of their service. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexibility in setting up text surveys with conditions #### Cons Takes some time to get familiar with the user interface and configurations #### Reasons for choosing TXTImpact Better value and more configurable for our use case --- ### Amazing Product! - Overall rating: 4/5 - Reviewer: Mamta A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros TXTImpact is am amazing product, helped us a lot in marketing our product. I love Text2Email and Email 2 Text feature the most! #### Cons i think the User Experience could have been better --- ### Best customer support ever ! - Overall rating: 5/5 - Reviewer: LoisGrace G. - Verified reviewer: Yes - Industry: Entertainment - Company size: 201-500 employees - Product usage: Used other for more than 2 years - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered Outstanding! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is easy to use and allows for multiple campaigns. But the absolute best part of this software is their customer support . I’m not a huge tech user and their support is phenomenal. They respond immediately to your emails, look into every problem and call you, when necessary, to walk you through issues. I can not recommend them enough ! They never make you feel like your an idiot for not doing something correctly. They are extremely patient. #### Cons I wish they would enhance their campaigns so you could make two selections to the same campaign/poll but not allow you to select the same choice twice. Otherwise I love everything about this polling . #### Reasons for choosing TXTImpact Cost, customer service, polling features #### Reasons for switching to TXTImpact Their cost for one time monthly use was huge and their flexibility for campaigns were more limited, slower customer service --- ### Awesome tool - Overall rating: 5/5 - Reviewer: Danish K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Overall it's a great software. it save my lot of time. Easy to use. We all like it. And last thing is that great costumer support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease to use. Great costumer support. I used so many software but this software feels me friendly. #### Cons I didn't notice any cons. i feel good when i use it --- ### Text-to-Vote Symphony - Overall rating: 5/5 - Reviewer: Angie T. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Great interactive experience for our symphony patrons. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros TXTImpact was functionally robust, and the technical performance was good. It was easy to use and setup. The Customer Support assisted us in the 10DLC application process which was the most difficult part of setup. #### Cons Poll results did not work as intended during the campaign. We were able to devise a work-around with a mobile QR code. --- ### Customer Service - Overall rating: 5/5 - Reviewer: Carla R. - Verified reviewer: Yes - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered we use to determine why users aren't able to access netmotion, is the text being sent and user not getting, is user not getting that far, etc. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of determining the users actual calls and the status of them #### Cons It was easier to find the calls when that was the page that opened up once you signed in #### Reasons for switching to TXTImpact costs and lack of support --- ### SMS API - Overall rating: 5/5 - Reviewer: Lester B. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered Pros: The API is very easy to implement. The SMS API works so fast. We have a correct feedback from the wire2air customer service. We recommend this company. Cons: Some time is very hard to have support by phone, but it doesn't mean that we don't receive the correct customer service. By email it works perfect. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 --- Showing 1 - 10 of 14 Reviews [See All Reviews](https://www.softwareadvice.com/sms-marketing/txtimpact-profile/reviews/) ## Other Top Recommended SMS Marketing Software [EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) **4.5** (273) Recently recommended **12** times [Voxie](https://www.softwareadvice.com/conversational-marketing/voxie-profile/) **0.0** (0) Recently recommended **2** times [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) **4.4** (15480) Recently recommended **0** times [Brevo Marketing Platform](https://www.softwareadvice.com/scheduling/brevo-profile/) **4.6** (3519) Recently recommended **0** times Stuck Between Options? 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