TXTImpact is a cloud-based SMS marketing solution suitable for sectors such as real-estate, healthcare, insurance, educational institutions and religious groups. Key features include an SMS auto-responder, mass text messaging and phone-based message management .
TXTImpact’s SMS auto-responder feature allows customers to request information for products and services via text message on a real-time basis. Users can craft responses to client requests and also schedule calendar-based auto responses and timed drip messages.
Users can track and follow up with prospective leads by capturing contact information, including emails, address and zip codes. Users can send bulk messages either from a desktop or using a mobile phone. The solution supports integration with third-party software such as Google Contacts, Salesforce, Zapier and MailChimp.
Services are offered on a per month subscription basis which includes support via an online ticket portal.
Lester from MDFlow System
Pros: The API is very easy to implement. The SMS API works so fast. We have a correct feedback from the wire2air customer service. We recommend this company.
Cons: Some time is very hard to have support by phone, but it doesn't mean that we don't receive the correct customer service. By email it works perfect.
Delterese from First Abyssinia Baptist Church
The software is great. I had a few challenges in the beginning, but your customer service division (Richard) walked me through to a quick resolution.
Now, if I can work on exporting the information so that it can be easily interpreted and used for the betterment of our organization.
Wallace from TaxiAfric
Richard at customer care was very prompt and helpful in answering my questions on time. He also matched a competitor pricing for us
John from LA Parking Systems
I loved TxtImpact appointment reminder system with RSVP feature. Now, I can fill my staffing voids without making 100s of calls. Just one text message to all 100 temp staff and get a confirmation with in few minutes.