TXTImpact
About TXTImpact
TXTImpact Pricing
Pricing depends on service time and business size. Custom pricing plans are available. Contact TXTImpact for more information.
Starting price:
$65.00 per month
Free trial:
Available
Free version:
Available

Most Helpful Reviews for TXTImpact
1 - 10 of 10 Reviews
Danish
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Awesome tool
Overall it's a great software. it save my lot of time. Easy to use. We all like it. And last thing is that great costumer support.
PROSEase to use. Great costumer support. I used so many software but this software feels me friendly.
CONSI didn't notice any cons. i feel good when i use it
LoisGrace
Entertainment, 201-500 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Best customer support ever !
Outstanding!
PROSThe software is easy to use and allows for multiple campaigns. But the absolute best part of this software is their customer support . I’m not a huge tech user and their support is phenomenal. They respond immediately to your emails, look into every problem and call you, when necessary, to walk you through issues. I can not recommend them enough ! They never make you feel like your an idiot for not doing something correctly. They are extremely patient.
CONSI wish they would enhance their campaigns so you could make two selections to the same campaign/poll but not allow you to select the same choice twice. Otherwise I love everything about this polling .
Reason for choosing TXTImpact
Cost, customer service, polling features
Reasons for switching to TXTImpact
Their cost for one time monthly use was huge and their flexibility for campaigns were more limited, slower customer service
Mamta
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed July 2023
Amazing Product!
TXTImpact is am amazing product, helped us a lot in marketing our product. I love Text2Email and Email 2 Text feature the most!
CONSi think the User Experience could have been better
Shayan
Hospital & Health Care, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Flexible and cost effective 2-way and 1-way text messaging
Very responsive customer service and fair value
PROSThe tool allows you to set up trigger conditions on receipt of responses to 2 way texts which is very helpful for monitoring and handling
CONSThe user interface is a bit basic and takes a little bit getting used to
Reason for choosing TXTImpact
The value and functional flexibility
Carla
Government Administration, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Customer Service
we use to determine why users aren't able to access netmotion, is the text being sent and user not getting, is user not getting that far, etc.
PROSI like the ease of determining the users actual calls and the status of them
CONSIt was easier to find the calls when that was the page that opened up once you signed in
Reasons for switching to TXTImpact
costs and lack of support
Lester
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
Reviewed April 2016
SMS API
Pros: The API is very easy to implement. The SMS API works so fast. We have a correct feedback from the wire2air customer service. We recommend this company. Cons: Some time is very hard to have support by phone, but it doesn't mean that we don't receive the correct customer service. By email it works perfect.
Delterese
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed March 2016
Great Job Wire2Air!
The software is great. I had a few challenges in the beginning, but your customer service division ([SENSITIVE CONTENT]) walked me through to a quick resolution. Now, if I can work on exporting the information so that it can be easily interpreted and used for the betterment of our organization.
John
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed February 2016
Very easy to use appointment reminder system
I loved TxtImpact appointment reminder system with RSVP feature. Now, I can fill my staffing voids without making 100s of calls. Just one text message to all 100 temp staff and get a confirmation with in few minutes.
Wallace
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed March 2016
Richard at customer care was very prompt and helpful in answering my questions on time.
Richard at customer care was very prompt and helpful in answering my questions on time. He also matched a competitor pricing for us
Raena
Non-Profit Organization Management, 11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Great!
We like it, we will most likely continue using for our annual events.
PROSEasy to use and implement, exports were user friendly as well
CONSTexts lagged a bit when people were using it