WholesaleSMS is an SMS messaging platform that allows users to send text messages directly from a web browser. It is suitable for all sizes of businesses and marketers looking for bulk SMS packages. Key features include two-way SMS, free delivery reporting, personalized SMS and long messages.
WholesaleSMS comes with an address book that allows users to upload lists of contacts in CSV format and automate the sending process. The software’s interface provides a conversation view, allowing users to see their inbox and outbox at the same time. Users can track the delivery receipts of successfully sent messages.
With WholesaleSMS, users can create save customizable templates for their messages. Users can use templates for common messages and include custom fields to personalize messages.
Darren M. from Real Estate Coaching Hub
I have found the reporting functions quite good and on the occasions when I've needed to ring for support, my query has always been handled promptly and professionally.
The service / system could be improved by providing some online learning resources for new clients. However once you get to know your way around the system, it's simple and easy.
Easy to use SMS service with great customer service.
Simple & Easy to use. Once you use it, you'll never unforget how to use it. At any time if I was unsure, getting help from their customer service is just a phone call away.
It will be nice if there's a connection to our email solution that allows database sync to this sms solution.
Jade from Octopus Group Enterprises
Employees number: 2-10 employees
Security for our members, via double authentication processing
The api was simple to implement, test, change and insert into production. We have no need for the majority of the functions available in the service, however when we tested them they were simple to use and we would have no hesitation in implementing them should the need arise.
Service has gone down a few times and there was no immediate customer notification each time, so customer service needs to be improved; For businesses using the api this is very very important.
We find that sms's are quite frequently not delivered the first time, it is a small percentage of our overall but it has flow on effect to our member support team.