--- title: "Zipwhip Software Reviews, Demo & Pricing - 2026" description: "Review of Zipwhip Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/sms-marketing/zipwhip-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / Zipwhip Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/sms-marketing/zipwhip-profile/reviews/)[Alternatives](https://www.softwareadvice.com/sms-marketing/zipwhip-profile/alternatives/) # Zipwhip Review From $19/month Free trial 1 plan Wondering if Zipwhip is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Zipwhip 4.6 [(119)](https://www.softwareadvice.com/sms-marketing/zipwhip-profile/reviews/) Pricing Starting at $19.00 flat rate per month ### About Zipwhip Zipwhip is a SMS marketing solution designed to help businesses in healthcare, fitness, retail, veterinary, automotive, legal, education and other industries streamline communication with customers using templates, scheduled messages, automated replies and more. Administrators can gain visibility into client engagement metrics and the performance of inbound/outbound text messages and keywords through reports. Key features of Zipwhip include group messaging, mobile notifications, custom fields, IP whitelisting and single sign-on (SSO). Managers can send documents, images or videos via MMS messages and bulk upload contacts to store details including phone numbers, job titles and addresses on a unified platform. Additionally, the solution deploys multi-factor authentication to protect confidential data against phishing or ransomware attacks. Zipwhip facilitates integration with various third-party systems such as Clio, Velocity, HubSpot, Pipedrive and more. The product is available on monthly or annual subscriptions and support is extended via phone, email, FAQs and other online measures. Wondering if Zipwhip is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. ## Zipwhip User Interface ## Popular Zipwhip Alternatives Main Product Zipwhip 4.6 [(119)](https://www.softwareadvice.com/sms-marketing/zipwhip-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.46Value for money - 4.21Customer support - 4.41Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Project Broadcast](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/) 4.9 [(650)](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.73Value for money - 4.81Customer support - 4.67Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Clearstream](https://www.softwareadvice.com/church/clearstream-profile/) 4.8 [(694)](https://www.softwareadvice.com/church/clearstream-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.55Value for money - 4.85Customer support - 4.59Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [SlickText](https://www.softwareadvice.com/sms-survey/slicktext-profile/) 4.8 [(269)](https://www.softwareadvice.com/sms-survey/slicktext-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.65Value for money - 4.87Customer support - 4.73Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [LabsMobile](https://www.softwareadvice.com/product/527802-LabsMobile/) 4.8 [(50)](https://www.softwareadvice.com/product/527802-LabsMobile/#reviews) Ratings Breakdown - 4.80Ease of use - 4.69Value for money - 4.72Customer support - 4.58Functionality Pricing Available upon request Get Price Alternative Product [EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) 4.5 [(273)](https://www.softwareadvice.com/sms-survey/ez-texting-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.16Value for money - 4.27Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price ## Zipwhip Pricing and Plans Starting price: $19.00 per month Free Trial Free Version Basic $19.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Zipwhip Features - Popular features found in SMS Marketing 2-Way Messaging Campaign Planning Campaign Scheduling Communication Management Contact Management Engagement Tracking Message Personalization Mobile Coupons Reporting/Analytics Scheduled Messaging Shortcodes - More features of Zipwhip API Automated Responses Mass Texting MMS Mobile Keywords ## Zipwhip User Reviews ## Zipwhip customer ratings - Overall rating: 4.6/5 - Total reviews: 119 ### Rating distribution - 5 stars: 81 reviews (68%) - 4 stars: 30 reviews (25%) - 3 stars: 6 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (2%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.5/5 - Customer support: 4.2/5 - Functionality: 4.4/5 --- ### Great option for getting texts at a work line - Overall rating: 4/5 - Reviewer: Matthew V. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros I was shocked at how many people were texting an "office phone". I started receiving texts the day I turned this on, so I shutter to think of how many I missed prior. #### Cons This only does texting. I feel like current software options allow for texting/VOIP/etc all as one purchased service. --- ### Zip Whip and Twilio - Overall rating: 5/5 - Reviewer: Eulalio D. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered We had tremendous use in our office with the product and was easy to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The ease of texting customers and getting responses from our clientel base #### Cons That they discontinued it and twilio took over it and they did not offer an alternate #### Reasons for choosing Zipwhip We did not, we ended up with Text request which is similar #### Reasons for switching to Zipwhip Twilio or Zip Whip did not offer an alternate --- ### ZipWhip - Overall rating: 5/5 - Reviewer: Lori M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's been a great experience for us. The people we've worked with at ZipWhip have been great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ZipWhip is easy to use and provides and affordable solution for two way texting with our listeners. Listeners are able to text to our 800 number, the number that they are familiar with and use for calling. Having texting is especially important for our station that is geared to the younger listener. They are much more likely to engage through texting. #### Cons Can't think of anything that we don't like. The recent upgrade to the software has made group texting easier which is a plus too. --- ### Zipwhip best value for small office texting - Overall rating: 5/5 - Reviewer: Erin D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Zipwhip is unmatched in affordability and service #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zipwhip offered straight-forward communication solutions at an affordable cost #### Cons I least liked that ZipWhip ended their texting software causing us to have to find another texting platform. #### Reasons for choosing Zipwhip Zipwhip is unmatched in affordability. Also very easy to use --- ### Great Platform and Helpful Support - Overall rating: 5/5 - Reviewer: Crystal C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We never had any issues with thr platform. It functioned well for our uses. I am very sad to see Zipwhip go. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very user friendly, and you cannot beat how affordable it is. The ease of use was amazing! #### Cons They are being cancelled and will not available soon :( LOVED ZipWhip! #### Reasons for switching to Zipwhip The pricing was cheaper. Now that Zipwhip will be shut down soon, we have switched back to Text Request. --- ### Nice to set-up landline texting, but messages weren't always getting delivered - Overall rating: 3/5 - Reviewer: Jen N. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered It was fine, but frustrating when trying to resolve an issue and couldn't really seem to get any help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros This software was very easy to use, had many features we needed. Our customers love being able to text our business line and it was easy to add a text button to our website. #### Cons We text our employees a lot and there were times, in a group, not each member would get the message. We went back and forth with customer service a lot and they blamed our cell phone carrier, but our phone carrier confirmed messages were never reaching them. At the time we used this product, they had ZERO compliance tools, so we set out to find a company that could help us with that as well. #### Reasons for choosing Zipwhip The price and features together were better than the others. #### Vendor response Thank you for your feedback, Jen. We are glad we were able to provide you with texting capabilities that your customers loved. However, we are sorry to hear about your deliverability issues. We looked into your issue again and determined that your messages were being delivered from our network to the phone carrier's network. Once a message leaves our network we work very closely with our carrier partners to ensure deliverability. Issues do occur though, and we act quickly with our partners to remedy any situations. Additionally, Zipwhip has supported a number of compliance and security regulations for many years. You can find out all about them here: https://www.zipwhip.com/compliance/. We apologize if this was not made clear to you and will ensure our customers understand the options available to them. Thank again for sharing your feedback, have a great day! Replied May 2020 --- ### we miss zipwhip - Overall rating: 5/5 - Reviewer: steph a. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. zipwhip was easy, cost effective and convenient #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the web extension, ease of use, cost effective #### Cons nothing - we miss it!!! there are no good replacements --- ### Great for small business! - Overall rating: 5/5 - Reviewer: Jessica C. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, we loved zipwhip and used it until they no longer offer texting services we needed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Ease of use, plain interface, login from anywhere. #### Cons We did not like the limitations to attachments. --- ### Overall Experience with Zipwhip (WE MISS YOU) - Overall rating: 5/5 - Reviewer: Betsania R. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with Zipwhip was great. We were with Zipwhip for several years, and were very sad when we heard they were no longer going to be in business, we looked for a companies with similarities to zipwhips for months. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ZipWhip was very easy to use, setup was very easy as well. It was very easy to train new employee on how to use the software. Very cost effective. It was very difficult to find a similar software with everything Zipwhip offered at the same price or even close to the same price. We miss Zipwhip very much. #### Cons I would say what we least liked about Zipwhip it was they didn't particularly didn't have focus on insurance agencies. --- ### Great software that went away for no reason. - Overall rating: 5/5 - Reviewer: Alexander B. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Pretty good. Easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros What separated Zipwhip from most of their competitors is that you did not need a new SMS number. Instead, you could make your main landline text enabled. The service worked well and was not expensive. #### Cons For some reason Twilio decided to buy Zipwhip and shut it down. Zipwhip is going away as a service at the end of the year. I have switched to one of their competitors but the interface is terrible. #### Reasons for choosing Zipwhip Because the interface was much better. --- Showing 1 - 10 of 119 Reviews [See All Reviews](https://www.softwareadvice.com/sms-marketing/zipwhip-profile/reviews/) ## Zipwhip Popular Comparisons [Project Broadcast vs Zipwhip](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/vs/zipwhip/) [Compare All Alternatives](https://www.softwareadvice.com/sms-marketing/zipwhip-profile/alternatives/) ## Other Top Recommended SMS Marketing Software [EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) **4.5** (273) Recently recommended **8** times [Voxie](https://www.softwareadvice.com/conversational-marketing/voxie-profile/) **0.0** (0) Recently recommended **3** times [Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/) **4.5** (17677) Recently recommended **0** times [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) **4.4** (15460) Recently recommended **0** times Stuck Between Options? 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