--- title: "EZ Texting Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of EZ Texting. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if EZ Texting is a good fit for you!" source_url: "https://www.softwareadvice.com/sms-survey/ez-texting-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / [EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) / EZ Texting Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) Reviews [Alternatives](https://www.softwareadvice.com/sms-survey/ez-texting-profile/alternatives/) # EZ Texting User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 274 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.3/5 - Value for money: 4.2/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 182 reviews (66%) - 4 stars: 60 reviews (22%) - 3 stars: 18 reviews (7%) - 2 stars: 7 reviews (3%) - 1 star: 7 reviews (3%) ### Most mentioned pros - One of my favorite features is the ability to schedule messages in advance, which helps us stay organized and ensures important updates are always sent on time. - EZ texting has fantastic safety features as well, helping ensure our messages are compliant and secure for our audience (love the two-factor authentication as well). - The platform has made it easier, faster, and more efficient to connect with employees in real time, especially when important updates need to be shared quickly. ### Most mentioned cons - I wish the the basic package had a simple auto reply that this line is not monitored. - Email reminders weren't working very well, but since using EZ Texting our engagement has shot up and now most are making the deadlines. - I wish there was an app I could use, I access it from Chrome on my phone and I’m constantly having to login and don’t get notifications easily of responses received. ## EZ Texting customer reviews Showing reviews 1-25 of 274 (page 1). ### Makes my effort --EASY! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Sports - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros EZ Texting provides a very user friendly interface. The service is consistent and reliable. I can quickly setup my contacts, create custom messages, and send out communications to my customers very quickly with EZ Texting. #### Cons I really don't have too many cons. I do wish there were a way to text 2 images out vs. just one image. --- ### Excellent App - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We used EZ Texting all winter in inform our clients of their upcoming delivery and it worked awesome #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros LOVE how easy this is to use and send and schedule bulk texts quickly. This helped our business save valuable time making sure customers were ready for their deliveries, especially in the snow. #### Cons I wish the the basic package had a simple auto reply that this line is not monitored. Its amazing how many recipients respond with emergency questions. --- ### Fast and Easy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its fast and easy and I can respond to incoming messages fast and easy. And it notifies when I get an incoming response. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of pulling in contacts, creating campaigns and sending out messages. Its like 1-2-3. Done!! #### Cons That MMS messaging costs 3 credits. It makes it more expensive, especially, when the contact list is big. I use it for our group study. --- ### Great Way to Communicate - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The platform is very easy to use and great way to communicate with our entire company at a moments notice. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part of your service the ease at which you can communicate to a mass audience. In the past we relied solely on email but that proved to be difficult since many of our younger employees didn't access their email as often as we anticipated. #### Cons So far we haven't found anything we don't like abut the service. We will continue to use the service and provide any additional feedback as it comes available to us. --- ### Ez texting is easy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm not the most technical person, but this interface was easy to figure out, and the pricing is great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's user friendly, SMS is easy to figure out, and common sense, and they offer age gating. I work in an alcohol related business, and that's necessary. #### Cons I would have liked to be able to use a local number, but that isn't a big deal. Other than that I have nothing bad to say at all. --- ### Great Easy Texting Service - Overall rating: 5/5 - Reviewer: Alan W. - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: less than 1 year · monthly - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience has been excellent. If I need to get a text out, it's quick, inexpensive and gives me an immediate report on the results. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy to use, quick starting and you can get set-up fast. I was able to set up a quick way for people to join different groups to make it easier to control who messages are sent. #### Cons I might like a better way to verify phone numbers that come into make sure they are all members our our team. --- ### Love EZ Texting - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. EZ texting is great and easy to use. I look forward to using it for my SMS management for all of my future projects. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have used EZ Texting to send out information on our events. We really enjoy using it because it's easy and reliable. #### Cons There is nothing I don't like aside from the fact that I think the plans are a little difficult to understand. --- ### 10/10 Would Recommend - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We love the use of EZ texting in our company, and would recommend this for SMS usage for anyone looking. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I appreciate the most bout EZ Texting is how user friendly and straightforward the platform is. #### Cons There would not be many negative things I would have to say about EZ Texting. It would be nice to have a larger amount of credits to start with. --- ### Easy to use and good results - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I love it. I just am not a huge fan of the Credit and how they work. It was a little confusing at first.but I do love the platform overall. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s so so easy to set up! It took 5 mins. Very user friendly ! I got two past clients to come back to see me because of utilizing EZ texting #### Cons The amount of space and credits - you have to be creative ! It took me a couple times to realize how they worked. --- ### No Issues- easy to use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Industrial Automation - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great- been a customer for almost 4 years! Use it daily, would highly recommend to anyone needing to see out mass communications #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy of use to communicate with our team. Makes is so convenient for them also to have a number to use for calling in sick or ask questions. #### Cons Nothing, works great for what we use it for. Shouldn't have a minimum word count, lol- nothing to say! --- ### Director of AI - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Non-Profit Organization Management - Company size: 11-50 employees CelebrateMercy appreciates the support from the EZ Texting team, particularly Chris Alexander and Mike Ludden, who provide honest and patient assistance. This level of customer care enhances the overall experience of using the platform for their nonprofit communications. Full review available after login on Software Advice --- ### Very cost effective for what it does! - Overall rating: 5/5 - Reviewer: Kate W. - Industry: Sports - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love the cheap cost, love that messages roll over each month and it's got a good level of support when we need it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The value for money compared to other companies is the biggest pro for us. It means we can message our customers easily and schedule messages too without massive costs. #### Cons It has an issue when you use the web page that it deletes all the text you have typed out if another message comes through or the page tries to update. It can be frustrating when you don't know it's about to happen! --- ### No regrets for this tennis coaching business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's been excellent. No regrets. I use it every day since adopting it. I used to use my cell phone and it was a hassle sending to groups. Not everyone is on WhatsApp so this has really helped. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This has been a game changer for my tennis coaching business. I love the ease and simplicity of defining different groups and broadcasting notices and sending alerts to everyone in one swoop. I tried GoHighLevel and MailChimp but their SMS capabilities were made for a different use case. This is great for SMB direct communications and announcements. #### Cons The only con I can say is there is one person who I get alerted received a group text that she is not on. When I ask her however, she does not get it. So it must be some type of name mismatch with my own number. Also, I wish there was a checkbox where a reply could go to everyone and a full thread with everyone could be maintained like an SMS thread. #### Vendor response Thank you so much for your thoughtful review! We’re thrilled to hear that EZ Texting has been a game changer for your tennis coaching business and that it’s helped simplify communication with your groups and clients. We also appreciate your detailed feedback regarding the unexpected group text alert and group reply functionality. Our support team would be happy to take a closer look at the contact behavior you mentioned to better understand what may be happening. It’s wonderful to hear that EZ Texting has become part of your daily workflow and helped solve the challenges of group communication outside of apps like WhatsApp. Thank you again for sharing your experience and for choosing EZ Texting! Replied May 2026 --- ### Feature Rich, Reliable and affordable - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Newspapers - Company size: 2-10 employees - Product usage: 3-5 years · monthly - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use the product to deliver emergency notifications of events to approximately 1,000 of our residents. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The interface and features of EZ Texting sold me on this product over all others that were considered #### Cons I'm not a fan of usage credit pricing, but understand why they and others do so. Features outweigh the per message cost. #### Vendor response Thank you so much for sharing your feedback! It’s also wonderful to hear that you’re using EZ Texting to keep your residents informed during emergencies. Ensuring communities can stay connected and safe in critical moments is exactly the kind of impact we’re proud to support. We look forward to continuing to serve you! Replied August 2025 --- ### Quality Product, Credits Can Get Expensive Though - Overall rating: 4/5 - Reviewer: Jeff C. - Industry: Restaurants - Company size: 11-50 employees - Product usage: 3-5 years · weekly - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Customer support is responsive when you have questions, overall it's a good product, We use it frequently for our bar and restaurants. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to work with, the product itself has a fair amount of features. Easy to understand for non technical people. #### Cons We're on a grandfathered plan, the credits they provide for an annual subscription has grown kinda out of whack compared to the size of our list. So in general, credits have become very expensive given we have a large list. #### Vendor response Hi Jeff, Thank you for your review! We’re glad to hear the platform has been easy to use and that you’ve found value in the features and responsive support. We also appreciate your feedback about credits and list size. As contact lists grow, usage patterns can change. If you’re open to it, we’d be happy to review your account and explore options that may better align with your current list size and messaging needs. Thank you again for sharing your experience. We appreciate your continued business! Replied March 2026 --- ### Great service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Company size: 2-10 employees - Product usage: 1-3 years · monthly - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use the service to send sms group messages. They go out quickly. The site is easy to use and easy to learn. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use from the beginning. Good price for the service. Very quick and thorough assistance if needed. #### Cons I’m am not personally alerted if someone sends a message back. Other than that I have No issues with the site or service #### Vendor response Hi Trisha, Thank you for your thoughtful review! We’re so glad to hear that EZ Texting has been easy to use and that our support team has provided quick and thorough assistance when needed. We also appreciate your feedback about inbound message alerts. You may find it helpful to review your notification settings under Account > Notifications > Inbound Messages, where you can choose to receive notifications by push notification, email, and/or SMS when someone replies. Feel free to reach out to support, and we'll be happy to walk you through the options. Thank you again for choosing EZ Texting! Replied May 2026 --- ### Pretty Good Value and Ease of Use - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. EZ Texting is simple to use, provides helpful metrics, and even helped raise funds via donor texts. etc #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy learning curve, intuitive interface, and a very attentive support team that helps quickly. etc etc #### Cons The cost feels a bit steep compared to the usage limits and features offered in the plan. etc etc etc #### Vendor response Hi Dan, Thank you for your thoughtful review! We’re so glad to hear that you’ve found EZ Texting easy to learn and intuitive, and that our support team has been attentive when needed. We appreciate your feedback regarding pricing. If you’re open to it, reach out to our team, and we’d be happy to review your plan and usage with you to help ensure you’re on the option that best fits your needs and budget. Thank you again for choosing EZ Texting and for taking the time to share your experience! Replied May 2026 --- ### EZ Texting is Great! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 2-10 employees - Product usage: 3-5 years · monthly - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Ease of use, communicating with contacts whose emails may have changed, ability to get updates to our members quickly. #### Cons Number of Credits for texts runs out quickly with a large database. Its hard to get texts to 1 credit. --- ### EZ Texting has changed how my company communicates! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: less than 1 year · monthly - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. EZ Texting has been a great tool for keeping my company informed and connected. It’s very easy to navigate, even for first-time users, and makes communication with teams quick and efficient. One of my favorite features is the ability to schedule messages in advance, which helps us stay organized and ensures important updates are always sent on time. Overall, it’s a reliable and user-friendly platform that has improved how we communicate internally #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is user friendly and you are able to schedule messages ahead. for weeks I know I need to communicate a lot like Employee Appreciation Week I can sit down and schedule all of the messages knowing I won't have to worry about it the rest of the week. #### Cons I have nothing negative to say about EZ Texting. At first it takes some trial to know how many tokens you may need to purchase each week, but they make it easy to purchase additional when you need them. #### Vendor response Hi Katelyn, Thank you so much for your thoughtful review! We’re thrilled to hear that EZ Texting has helped keep your company informed, connected, and organized. We also appreciate your feedback on credits and are glad the platform has made it easy to adjust as your needs grow. We truly appreciate your support and thank you for taking the time to share your experience! Replied May 2026 --- ### EZ Text is Easy! - Overall rating: 5/5 - Reviewer: Michele W. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Like it's name, it is incredibly easy to use, as well as efficient! Anyone on our team can easily send to the groups we need. It is very helpful as reminders for our events and programs! #### Cons It is more costly than we would like, as we have a very large database, but are a small nonprofit. We would love if a discount would be taken into consideration since we are a nonprofit. Thanks! --- ### EZ Texting: A Simple, Effective SMS Tool with Room for Improvement" - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with EZ Texting has been positive, especially in the context of marketing for garage door services in San Diego and Los Angeles. The platform is very user-friendly, allowing for easy campaign setup and quick contact uploads. I found creating and sending messages to customer groups to be intuitive, and features like scheduling and automation helped streamline communications. The ability to launch targeted marketing campaigns was efficient and contributed to higher engagement rates with customers. However, there were some notable frustrations. The absence of a dedicated mobile app can be inconvenient for managing on-the-go responses. Occasionally, there were issues with bulk messaging reliability, and the contact management system could be cumbersome when updating existing lists. Also, the credit pricing system isn't always transparent, making budgeting for campaigns harder. Despite these drawbacks, EZ Texting facilitated timely outreach and follow-up, improved customer engagement, and made it easy to promote special offers or reminders to local clients. For small businesses that require a straightforward solution for SMS marketing, it remains a strong and effective choice. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros what stood out most was how remarkably easy EZ Texting is to use, its quick setup, feature-rich yet simple platform, and strong customer results and support. It truly delivers on its promise of making text marketing accessible and effective for all skill levels. #### Cons the most significant downsides highlighted include poor customer support, high and unclear pricing, limited app/mobile experience, occasional technical glitches, and contact management frustrations. These drawbacks can seriously impact businesses that need reliable, instant communication and responsive assistance. --- ### I have had a great experience! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have now been with the program for a little over a year and i've had a great experience overall! I would recommend it to anyone wanting to communicate regularly to their clients, teams or anything else. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have enjoyed all of the options that I get whether it be texting to an entire list or doing drip campaigns, it has been a great experience. Before EZ Texting, I had never used any program like this before, and it was simple to set up. #### Cons Sometimes, understanding what campaigns to use for different circumstances we're slightly confusing, even though I was able to figure that out. #### Vendor response Hi Jim, Thank you for sharing your experience! We’re so glad to hear how EZ Texting has made it easy to set up campaigns and stay connected. We appreciate your feedback about understanding which campaigns to use in different situations. Our team is always looking for ways to make that even clearer. If you ever want tips or suggestions for campaign types, we’d be happy to help. We’re honored to have your recommendation! Replied July 2025 --- ### A Game Changer for Workplace Communication - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Human Resources - Company size: 51-200 employees - Product usage: less than 1 year · monthly - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. EZ Texting has truly helped us revolutionize communication within our office and across our teams. The platform has made it easier, faster, and more efficient to connect with employees in real time, especially when important updates need to be shared quickly. It has become one of the best communication tools we have implemented, and the ease of use has made a noticeable difference in how we keep our team informed and engaged. We are extremely pleased with the platform and would highly recommend EZ Texting to any organization looking to improve internal communication. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros What I liked most about EZ Texting is how much it has improved and streamlined our communication with our teams. The platform is easy to use, reliable, and allows us to send important updates quickly and efficiently. It has truly helped us revolutionize communication across our office by making it easier to keep employees informed, connected, and engaged. Overall, EZ Texting has been one of the best tools we have implemented for team communication. #### Cons The only area I would say could be improved is having more customization options for reporting and message organization. The platform itself has been extremely helpful and easy to use, but as our communication needs continue to grow, it would be nice to have even more flexibility in tracking engagement, organizing campaigns, and pulling quick insights. Overall, this has been a very minor concern compared to the overall value EZ Texting has brought to our team. --- ### Finally found what we were looking for! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Human Resources - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We’ve been looking for quite some time for a way to easily send messages to multiple clients at the same time. This is a great solution, Solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s exactly what we needed! It’s very easy to set up and provided exactly what we needed in regard to communication. #### Cons Everything is great so far! There’s really nothing that I can say about any cons. It’s quite easy to use and very cost-effective. #### Vendor response Hi Jane, Thank you so much for your review! We’re thrilled to hear that EZ Texting has been exactly what you needed and that the setup process was simple and straightforward. It’s great to know the platform is helping you easily communicate with multiple clients at once while remaining cost-effective and easy to use. That’s exactly the experience we strive to provide. We truly appreciate you taking the time to share your experience and are so glad EZ Texting has been a great solution for your team! Replied May 2026 --- ### Great for internal communications. - Overall rating: 4/5 - Reviewer: Michele S. - Industry: Real Estate - Company size: 51-200 employees - Product usage: 3-5 years · weekly - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I find it easy to use and definitely gets more attention especially over emails for last minute reminders or to share news. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We use this for texting with our coworkers with news on upcoming meetings, events and news... at least 2 to 3 times a week. It works well for these communications. #### Cons If we use an emoji or special character it uses so many more credits so we do not tend to use these which is a shame. Also if we need to purchase more credits it auto sends the message without the option to revert to scheduling. #### Vendor response Thank you for sharing your experience! It’s great to hear EZ Texting has been such an effective tool for keeping your team informed and engaged. We appreciate your feedback about emojis and special characters using additional credits. This happens because certain characters require a different message encoding that carriers treat as multiple messages. We’re so glad EZ Texting is helping you cut through the noise and get important updates to your coworkers quickly! Replied July 2025 ---