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EZ Texting vs SlickText
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.8 / 5
Value for Money
4 / 5
4.7 / 5
Customer Support
4.1 / 5
4.9 / 5
Functionality
4.3 / 5
4.7 / 5
Last Review Written
January 16, 2025
March 17, 2025
Pros/Cons
Pros
- It does what we hope it will do and the MMS format is wonderful for setting out reminders and announcements with a graphic.
- The ease of use is what I like most. The ability to reach those who might be otherwise unreachable.
- The ease of use for training less technical people on how to buy keywords is excellent. The API is great to work with as well.
Cons
- There is limited customer support. There was increase risk of spam.
- Getting an accidental block back in the system so they receive texts.
- Very poor interaction several times over a period of years, including via other businesses I have worked with.
Pros
- I like how reliable it is compared to other softwares I have used. The delivered rate is better and when carriers block numbers, the customer support is there to help.
- Super easy to use, reasonable pricing for Small businesses, great & quick customer service, and awesome features like bday list as well as automatic conditions that allow you to customize lists.
- They are very responsive and offer a reliable texting platform. Jessica is a great customer rep.
Cons
- I dislike the fact that I loose my rollover text messages if I don't use them over a period of time.
- Customers may get tired of texts that they forget they can opt out of. The company could give a reminder that it is an option.
- The employee said (direct quote) “I’m not talking to you about this and there’s no management for you to talk to.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2025
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
