# EZ Texting vs Twilio - 2026 Comparison - Software Advice

> EZ Texting vs Twilio - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/sms-survey/ez-texting-profile/vs/twilio

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EZ Texting vs Twilio

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Updated June 8, 2026

# EZ Texting vs. Twilio: 2026 Comparison

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Updated June 8, 2026

# EZ Texting vs. Twilio: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/sms-survey/ez-texting-profile/)

[EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/)

4.5

[(273)](https://www.softwareadvice.com/sms-survey/ez-texting-profile/reviews/)

Starting Price

$25.00per month

Free trial

Free version

Pros:

-   Ease of Use

Cons:

-   Pricing
-   Text Messaging

Who uses EZ Texting

Based on 273 reviews

-   Popular among: Small businesses
-   Most common industries: Public, Non-profit, & Religious Organizations (18%), Health & Medicine (11%) and Retail, Consumer Goods & Services (10%)
-   Top use cases: SMS Marketing (26%), Customer Engagement (22%) and Emergency Notification (10%)

74% of users recommend this product

[](https://www.softwareadvice.com/voip/twilio-profile/)

[Twilio](https://www.softwareadvice.com/voip/twilio-profile/)

4.4

[(503)](https://www.softwareadvice.com/voip/twilio-profile/reviews/)

Starting Price

$15.00per month

Free trial

Free version

Pros:

-   Integration
-   Mass messaging

Cons:

-   Pricing
-   Customer support response time

Who uses Twilio

Based on 503 reviews

-   Popular among: Small businesses
-   Most common industry: IT & Software Development (39%)
-   Top use cases: SMS Marketing (33%), Marketing (11%) and VoIP (10%)

72% of users recommend this product

[](https://www.softwareadvice.com/sms-survey/ez-texting-profile/)

EZ Texting

4.5

[(273)](https://www.softwareadvice.com/sms-survey/ez-texting-profile/reviews/)

[](https://www.softwareadvice.com/voip/twilio-profile/)

Twilio

4.4

[(503)](https://www.softwareadvice.com/voip/twilio-profile/reviews/)

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## User satisfaction

* * *

4.5

Based on 273 reviews

Ease of use

4.5

Value for money

4.2

Customer support

4.3

Functionality

4.4

4.4

Based on 503 reviews

Ease of use

4.1

Value for money

4.2

Customer support

4.0

Functionality

4.5

## User interface

* * *

## Key features

Features selected based on 776 reviews from SMS Marketing

* * *

2-Way Messaging

3.8

Campaign Planning

4.8

Communication Management

4.6

Contact Management

4.4

Engagement Tracking

4.4

Message Personalization

N/A

2-Way Messaging

4.2

Campaign Planning

N/A

Communication Management

N/A

Contact Management

4.0

Engagement Tracking

N/A

Message Personalization

4.4

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Constant ContactNot enough reviews

](https://www.softwareadvice.com/marketing/constant-contact-profile/)[

MailchimpNot enough reviews

](https://www.softwareadvice.com/crm/mailchimp-profile/)[

ZapierNot enough reviews

](https://www.softwareadvice.com/cloud-management/zapier-profile/)

[

Zendesk SuiteNot enough reviews

](https://www.softwareadvice.com/product/26892-Zendesk/)[

Zoho CRMIntegration rated 5.0 from 20 reviews

](https://www.softwareadvice.com/crm/zoho-crm-profile/)[

FreshdeskNot enough reviews

](https://www.softwareadvice.com/crm/freshdesk-profile/)

## Reviews

* * *

FI

Francesco I.Head of MarketingFinancial Services, 11-50 employees

"EZ texting has fantastic safety features as well, helping ensure our messages are compliant and secure for our audience (love the two-factor authentication as well)."

May 21, 2026

BC

Bridget C.Office ManagerOil & Energy, 11-50 employees

"I wish the the basic package had a simple auto reply that this line is not monitored. "

Jun 4, 2026

VR

Verified ReviewerBackend DeveloperInformation Services, 11-50 employees

"It saved development time and was flexible enough for different requirements. Once we got familiar with the platform, managing things became much easier."

May 8, 2026

VR

Verified ReviewerCTOSports, 11-50 employees

"The biggest issue is the support model: even when paying for support, incidents are not properly resolved and there is little accountability or feedback."

Feb 5, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Project Broadcast vs EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/vs/project-broadcast/)[HubSpot Marketing Hub vs EZ Texting](https://www.softwareadvice.com/compare/119437-HubSpot-Marketing/vs/175675-ez-texting/)[SlickText vs Twilio](https://www.softwareadvice.com/sms-survey/slicktext-profile/vs/twilio/)[Omnisend vs Twilio](https://www.softwareadvice.com/marketing/omnisend-profile/vs/twilio/)