--- title: "SlickText Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SlickText. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SlickText is a good fit for you!" source_url: "https://www.softwareadvice.com/sms-survey/slicktext-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / [SlickText](https://www.softwareadvice.com/sms-survey/slicktext-profile/) / SlickText Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/sms-survey/slicktext-profile/) Reviews [Alternatives](https://www.softwareadvice.com/sms-survey/slicktext-profile/alternatives/) # SlickText User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 271 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.6/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 230 reviews (85%) - 4 stars: 37 reviews (14%) - 3 stars: 2 reviews (1%) - 2 stars: 1 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - Using text as a medium allows us to reach our employees throughout the USA in real-time. - The scheduling feature is a game-changer, allowing me to plan my campaigns ahead of time. Plus, the analytics provided help me track engagement, which has significantly boosted our outreach efforts. - Love the value for the money, variety of plans, ease of use, easy messaging, never any technical difficulties, and great security. ### Most mentioned cons - I dislike that we must create or import new contact(s) when adding another textword. - Not being able to add 2 or more pictures in one message - I do not like the maximum characters for texts. ## SlickText customer reviews Showing reviews 1-25 of 271 (page 1). ### Many Great Features - Overall rating: 4/5 - Reviewer: Jamie L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Interface, easy to use, custom fields, ability to create segments, survey texts that are linked to contacts, tracking click rate of URLs. My favorite thing is that text messages rollover to the next month. Customer service has been superb so far as well. They are always available and quickly answer my questions. #### Cons I cannot merge select contacts from one textword to another. I don't receive a confirmation once a scheduled campaign has been deployed. #### Reasons for choosing SlickText Slicktext offers a rollover on unused text messages and URL tracking. --- ### Slicktext is the best - Overall rating: 5/5 - Reviewer: Judy F. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am able to message my customers with great sales and discounts, new products, great markdowns, and everything else. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love the value for the money, variety of plans, ease of use, easy messaging, never any technical difficulties, and great security. #### Cons I don’t know of anything I do not like in slicktext. I have been using it for over four years and love it. --- ### Great value! - Overall rating: 3/5 - Reviewer: LaTasha G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I liked scheduling out texts for a campaign over the course of 4 weeks which saved so much time. #### Cons Not too many down sides. I will cpntineu to use this service. --- ### SlickText is awesome! - Overall rating: 5/5 - Reviewer: Amber D. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are very happy that we found SlickText! We researched several vendors and SlickText was without a doubt the best. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, easily accessible customer service, ability to instantly send messages, and ability to have a text conversation without it taking from our balance. #### Cons Unable to select employees one by one to text them a one-off group message. You have to create a text word or subgroup. --- ### SlickText Review - Overall rating: 5/5 - Reviewer: Ava F. - Verified reviewer: Yes - Industry: Government Relations - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I have had a great experience using Slick Text as an admin, and I would recommend it to others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the ease of use the most. The layout of the website was very easy to navigate and I was able to learn very quickly how to use it. #### Cons The only thing that I dislike is the limited characters. I just wish you were able to add a little more. --- ### Valuable Resource - Overall rating: 5/5 - Reviewer: Randy R. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SlickText has been a valuable resource in connecting with our Radio station listeners, with them sending news tips and inquiries. I really like it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We run a couple of Radio Stations and SlickText is an important facet in keeping in touch with listeners and advertising clients. Two thumbs up! #### Cons So far, nothing comes to mind. I can't just make up any negatives to fill out the 100 word minimum on this review. --- ### IT Admin Assistant - Overall rating: 5/5 - Reviewer: Emma S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SlickText is a great addition to our business and has helped us make messaging easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Provide good customer support! Adding and removing contacts are quick and easy! #### Cons No complaints about this platform!! We have been using this for a few years now and it has never failed us!!! --- ### Easy and Effective - Overall rating: 5/5 - Reviewer: Peter J. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our customers respond to our SlickText's when we send them out. We get responses right back. We would LOVE to see video included in a SlickText in the future if possible. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to use, even for a hired VA. We've been able to easily navigate the platform ourselves. We like that we can change our plan monthly based on our needs to send out a few more many texts a month. #### Cons That it uses so many points to insert an image, when we all know it's about image and video these days. --- ### A real slick texting service! - Overall rating: 5/5 - Reviewer: Jed Y. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Customer service has been helpful although I have seldom needed it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SlickText is easy to deploy. I like that in a couple minutes I can alert my customers to schedule changes. #### Cons I really don't have any real complaints! --- ### Awesome experience - Overall rating: 5/5 - Reviewer: Tammy E. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent! They are extremely helpful any time I’ve had a question or needed assistance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that I can roll over unused messages. #### Cons There is nothing I really don’t like about SlickText. --- ### Good for the value - Overall rating: 5/5 - Reviewer: Andrew V. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The set up process was easy, and using the platform is a breeze. Recommend! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and a great interface. We saw our text engagement stay high! #### Cons Uploading the lists is a little tedious, but with some practice you'll have it down in no time! #### Reasons for choosing SlickText The pricing and set up of SlickText was the best value for the money. --- ### Good Stuff - Overall rating: 5/5 - Reviewer: Lisa C. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! The scheduling was easy for onboarding via Zoom. It was informative and I was encouraged to reach out with questions at any time. The online support for billing, plans, and information is quick and convenient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy chat online has ALWAYS been consistent, helpful, and quick. #### Cons Nothing really. I haven't had any complaints so far! --- ### Slick text review - Overall rating: 5/5 - Reviewer: Vladimir B. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great company with even better customer service #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simplicity after you get the to know the system #### Cons In the beginning, it was a little complicated #### Reasons for switching to SlickText Did not like the customer service service --- ### SlickText easy to use - Overall rating: 5/5 - Reviewer: Mustafa A. - Verified reviewer: Yes - Industry: Printing - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive. I would recommend it to anyone who is looking for such a tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy and intuitive it is to use. very simple #### Cons The low character limit per message. I feel like it should be increased. --- ### An Event Planner's Dream! - Overall rating: 5/5 - Reviewer: Chelsea M. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Nice, intuitive platform with outgoing, helpful team members (when you need it)! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros SlickText is super easy and intuitive to use. I am the type who likes to get under the hood and poke around first, so I did just that with the trial, and then I was able to chat with the SlickText team about any outstanding questions I had. I am SO grateful to those who helped me spearhead my first event with a new company, and we seriously got so many compliments on how communicative we were through texts. I made a joke about how we're getting the kudos for something I pre-planned a week before the event and basically forgot about. #### Cons I think there's some room for growth in the segmenting/text group experience, but it really wasn't a make or break at all, and I figured out a solution for my specific use case by reaching out through chat, and it was super easy from there! #### Reasons for switching to SlickText Because I'm new and I had notes from the previous person in my role that she didn't like it and they weren't sending push notifications to her phone if people replied to her automated texts. I truly don't know if that's the case/if their platform has changed since she used it, so I can't say one way or another with confidence, but I figured I'd just try something new as a fresh start! --- ### Great opportunity for growth - Overall rating: 5/5 - Reviewer: Rhonda H. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love the app and the ability to respond with our customers #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Ease of use and ROI Great training options for every step #### Cons Help is not readily available:( Live chat 24/7 would be awesome! --- ### Simple & Effective Company Messaging! - Overall rating: 5/5 - Reviewer: Madison L. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s great. We can get a message out quickly and anyone can operate it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love how easy it is to send a message out & the option 2 way messaging! All the features are great! We love SlickText! #### Cons I do wish there was an option to add multiple ‘text words’ to a contact versus adding them again under another one. --- ### SlickText Review - Overall rating: 5/5 - Reviewer: Allison F. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We love SlickText, and recommend it regularly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our initial buy-in for SlickText was the ability to reach the pocket of all employees, quickly and in a manner that fits their lifestyle. The program offers a variety of options for surveys, message delivery, etc and we use those features regularly. #### Cons We are patiently waiting for some of their marketing campaigns to open up to better fit the use we intend for them. For example, we'd love to use SlickText for employees to notify us of equipment drop off and then that information be fed to employees inside of the company that are not a user/manager inside of the textword. I don't want them to have to rely on logging in to retrieve the information. #### Reasons for choosing SlickText Pricing and functions. $350 a month is minimal to easily reach employees by mass or individual texting compared to other platforms. --- ### Slicktext is Beginner Friendly into the SMS Marketing! - Overall rating: 5/5 - Reviewer: Maricela R. - Verified reviewer: Yes - Industry: Wholesale - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it has been a great asset. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We love the ability to mass send messages about promotions, company updates, and get a better feel of how our customers buy. #### Cons We would like to have the ability to export the data generated by individual text words and also have the ability to compare within the program. --- ### Amazing service! - Overall rating: 5/5 - Reviewer: Claudia G. - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Love it so effective for what we need! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How fast and easy the service is! Automated and specific it keeps our leads engaged #### Cons We sometimes need some tailoring to the amount of texts we need, but we manage #### Reasons for choosing SlickText How easy and user friendly it is! #### Reasons for switching to SlickText They were not as effective --- ### Such a game changer - Overall rating: 5/5 - Reviewer: Korey J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I send out daily affirmations to my life coaching clients. In this day and age, texting is so much more preferred by most as opposed to emails. Being able to schedule out a months’ worth of daily affirmations for all of my clients to receive at the same time every day was such a game changer for my business. It was one less thing that I needed to remember to do each day. #### Cons There’s nothing that I don’t like about the platform. It’s awesome! --- ### it is definitely a brilliant product for sms marketing - Overall rating: 4/5 - Reviewer: Yule C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. we had a low closing rate for our leads, but since we used slicktext, our closing rate improve a lot. it can lower our ROI for advertising. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros it has an amazing customer service experience, lots of youtube videos to instruct us how to utilize, it also has a very easy and simple interface to operate. #### Cons we cannot use our own form which built by wordpress to collect the leads and directly send them to slicktext and mailchimp, the leads cannot be automatically sent to slicktext from mailchimp instantly, need sync, which is not good #### Reasons for choosing SlickText it is very clear and simple interface for us to use . amazing customer support, ton of knowledge how-to videos available --- ### Great service - Overall rating: 5/5 - Reviewer: victoria r. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and reaching someone for assistance is always easy/quick through their live chat feature #### Cons At this moment, theres nothing that I dislike #### Vendor response Hi Victoria, Thank you so much for the feedback! We're so glad that our support team has been helpful and available to you! - SlickText Replied October 2022 --- ### Better than the competition - Overall rating: 5/5 - Reviewer: Daniel S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience is good. Will continue to use SlickText if they continue to fight back against the carriers. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how reliable it is compared to other softwares I have used. The delivered rate is better and when carriers block numbers, the customer support is there to help. #### Cons The functionality of incoming messages isnt the best. Could be a little more organized. #### Reasons for choosing SlickText Price and ease of set up. #### Reasons for switching to SlickText Textedly wasn't reliable and the customer service was terrible --- ### SlickText is Great for Mass Contacting - Overall rating: 4/5 - Reviewer: Yessenia G. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, SlickText is an essential part of communicating with our agents. It is just right for what we are using it for which is standard text reminders. I'd recommend to fellow businesses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The feature that impacts our business the most is the multiple groups you are able to send messages to. The fact that unused messages roll over is very important for us. Also, the fact that is so easy to use anyone can learn this system fairly easily and that helps our processes. #### Cons I believe that the contacts portion of SlickText can be more robust. It is pretty standard which makes it user friendly, but it would be nice to be able to put a contact in more than 1 group without having to manually add all their information to another group. ## More reviews [Next reviews](https://www.softwareadvice.com/sms-survey/slicktext-profile/reviews/?page=2) --- SlickText Reviews, Pros and Cons - 2026 Software Advice