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SlickText vs Trumpia

SlickText vs Trumpia

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Overall Rating
4.8 (240)
4.4 (100)
Ease-of-Use
4.8 / 5
4.1 / 5
Value for Money
4.7 / 5
4.2 / 5
Customer Support
4.9 / 5
4.5 / 5
Functionality
4.7 / 5
4.2 / 5
Last Review Written
November 25, 2024
November 14, 2024
Pros/Cons
  • Pros

  • I like how reliable it is compared to other softwares I have used. The delivered rate is better and when carriers block numbers, the customer support is there to help.
  • Super easy to use, reasonable pricing for Small businesses, great & quick customer service, and awesome features like bday list as well as automatic conditions that allow you to customize lists.
  • They are very responsive and offer a reliable texting platform. Jessica is a great customer rep.
  • Cons

  • I dislike the fact that I loose my rollover text messages if I don't use them over a period of time.
  • Customers may get tired of texts that they forget they can opt out of. The company could give a reminder that it is an option.
  • The employee said (direct quote) “I’m not talking to you about this and there’s no management for you to talk to.
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  • Pros

  • Solid and reliable, with a relatively intuitive UI. Pleasant and painless sales experience, and excellent support thereafter.
  • Value and support has been awesome every time I call I have been able to get a quick response. I also like that they do annual and non profit discounts.
  • We continue to trust Trumpia with our marketing needs. Thank you, thank you, thank you.
  • Cons

  • The system is outdated, it's buggy, it's frustrating, support is pathetic most of the times.
  • The only problem I have had with this software is that the price is a bit too high for our program.
  • My department had a few problems with the emails, they wouldn't go through to my list. Also, often the system was down when I needed to use the service.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos