# BrandBastion Software Reviews, Demo & Pricing - 2026 > Review of BrandBastion Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/social-listening-tools/brand-bastion-profile/reviews --- [Home](https://www.softwareadvice.com/) / [Social Media Monitoring Software](https://www.softwareadvice.com/social-media-monitoring/) / BrandBastion Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # BrandBastion 2026: Benefits, Features & Pricing Wondering if BrandBastion is right for your organization? Our Social Media Monitoring Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview BrandBastion 4.4 [(9)](https://www.softwareadvice.com/social-listening-tools/brand-bastion-profile/#reviews) Pricing Pricing available upon request ### About BrandBastion BrandBastion helps fast-growing brands and enterprises manage and maximize their social media engagement. We provide advanced AI-powered solutions to protect your brand reputation, respond to your audience 24/7, and boost your social ROI. 💙 THE SOLUTIONS: ⭢ Reputation+: Protect brand reputation with real-time moderation, crisis monitoring, and sentiment insights. ⭢ Agent+: Scale engagement with on-brand, post-aware AI replies that are accurate, pre-drafted, and ready for fast approval. ⭢ Engage+: Expand your community management resources with human oversight and 24/7 pre-approved replies at scale. Our platform supports Instagram, Facebook, TikTok, X, LinkedIn, YouTube, Trustpilot, Google Reviews, and more, covering both organic and paid content as well as earned mentions. Trusted by +100 DTC and leading brands like Uber, Calvin Klein, Sephora, and The North Face to manage their high-engagement social presence. Wondering if BrandBastion is right for your organization? Our Social Media Monitoring Software selection experts can help you in 15 minutes or less. ## BrandBastion User Interface ## Popular BrandBastion Alternatives Main Product BrandBastion 4.4 [(9)](https://www.softwareadvice.com/social-listening-tools/brand-bastion-profile/#reviews) Ratings Breakdown - 4.56Ease of use - 4.57Value for money - 5.0Customer support - 4.33Functionality Pricing Available upon request Get Price Alternative Product [Oktopost](https://www.softwareadvice.com/social-listening-tools/oktopost-profile/) 4.5 [(110)](https://www.softwareadvice.com/social-listening-tools/oktopost-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.41Value for money - 4.63Customer support - 4.20Functionality Pricing Available upon request Get Price Alternative Product [Sprout Social](https://www.softwareadvice.com/crm/sprout-social-profile/) 4.4 [(607)](https://www.softwareadvice.com/crm/sprout-social-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 3.94Value for money - 4.26Customer support - 4.19Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [Sprinklr](https://www.softwareadvice.com/customer-support/sprinklr-profile/) 4.3 [(91)](https://www.softwareadvice.com/customer-support/sprinklr-profile/reviews/) Ratings Breakdown - 3.85Ease of use - 3.87Value for money - 4.06Customer support - 4.33Functionality Pricing Starting at $249.00 per month Get Price Alternative Product [Thryv](https://www.softwareadvice.com/crm/thryv-profile/) 4.2 [(531)](https://www.softwareadvice.com/crm/thryv-profile/reviews/) Ratings Breakdown - 4.12Ease of use - 4.04Value for money - 4.25Customer support - 4.12Functionality Pricing Starting at $244.00 per month Get Price Alternative Product [facelift](https://www.softwareadvice.com/marketing/facelift-cloud-profile/) 4.4 [(131)](https://www.softwareadvice.com/marketing/facelift-cloud-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.08Value for money - 4.74Customer support - 4.20Functionality Pricing Starting at €1199.00 per month Get Price ## BrandBastion Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Agent+ Pricing available upon request No plan information available Reputation+ Pricing available upon request No plan information available Engage+ Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## BrandBastion Features - Popular features found in Social Media Monitoring Campaign Analytics Competitive Analysis Content Management Dashboard Engagement Tracking Multi-Channel Data Collection Performance Metrics Reporting & Statistics Social Media Integration Trend Analysis - More features of BrandBastion Access Controls/Permissions Activity Dashboard Activity Tracking AI/Machine Learning Alerts/Notifications Audience Analytics Audience Engagement Audience Targeting Boolean Search Brand Tracking Commenting/Notes Communication Management Customer Engagement Customer Experience Management Customer History Customizable Branding Customizable Fields Customizable Reports Customizable Templates Data Import/Export Data Visualization Email Alerts Event Triggered Actions Filtering Generative AI Hashtag Tracking Inbox Management Interaction Tracking Keyword Filtering Keyword Tracking @mentions Mobile Alerts Monitoring Multi-Account Management Multi-Channel Communication Multi-Channel Management Multi-Channel Marketing Multi-Language Natural Language Processing Negative Feedback Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Reporting/Analytics Reputation Management Response Management Review Monitoring Search/Filter Sentiment Analysis Social Advertising Social Listening Social Media Monitoring Social Mentions Tracking Social Performance Management Tagging Visual Analytics Workflow Management ## BrandBastion Integrations Messenger Integration rated undefined from -1 review TikTok Integration rated undefined from -1 review Instagram Integration rated undefined from -1 review YouTube Integration rated undefined from -1 review Twitter/X Integration rated undefined from -1 review Trustpilot Integration rated undefined from -1 review See all 8 integrations ## BrandBastion User Reviews Overall Rating 4.4 Ratings Breakdown 5 67% 4 22% 3 0% 2 11% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.6 Customer support 5.0 Functionality 4.3 Have you used BrandBastion and would like to share your experience with others? Laura A. Verified reviewer Religious Institutions 201-500 employees Used weekly for less than 6 months Reviewed July 2022 They Do the Work for You 4 It's such a time saver. And I can feel confident that they're catching things I might otherwise miss. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I don't have to scroll through hundreds of social media comments and hide those that are harmful to our brand. BrandBastion does all that for us. Cons: I wish it would highlight a person's name when you reply to their comment. Vendor Response Hi Laura, Thank you for taking time out of your day to write this review. It's great to hear about your positive experience with the BrandBastion platform. We just wanted to clarify that every time you reply to user comments through our platform, the user name is highlighted in your reply. If you have more specific questions, don't hesitate to contact help@brandbastion.com. Hope this is helpful! Replied November 2022 Read More ŠŠ Štefan Š. Verified reviewer Marketing and Advertising Self-Employed Used daily for more than 2 years Reviewed June 2023 Review 5 Honestly best site! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Monitoring accounts - Its really good way to improve your business. Cons: More functions can be here - but I believe you improve every day. Reasons for switching to BrandBastion Wanna try your site Vendor Response Hi there, We're thrilled to hear that monitoring conversations with our platform is helping you boost your business. We're constantly working on adding new features to our platform, striving to provide you with the best possible experience, so rest assured that we're committed to staying on top of the game :) Thank you so much for sharing your positive review. We look forward to supporting your continued growth! Replied June 2023 Read More AS Alejandro S. Verified reviewer Computer Software 51-200 employees Used daily for free trial Reviewed February 2023 Ai integration 2 Ratings Breakdown 3 Ease of use 3 Value for money 2 Functionality Pros: all platform is all in one, this is very helpfull Cons: can´t comment with ai helper, will be nice to have GPT-3 integrate to respond comments in ours Social Media Vendor Response Thank you for your feedback, Alejandro! We are glad to hear that you are interested in seeing ChatGPT integrated into our social media platform to help respond to comments. Our team is already working on incorporating this feature, and we hope to have it available shortly. Stay tuned for updates! Replied February 2023 Read More kk kim k. Verified reviewer Health, Wellness and Fitness Self-Employed Used daily for free trial Reviewed April 2023 Review for the new friend 5 The Social Media Managing, You can have many bussiness pages as many as you can handle. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The managing of your pages and bussiness are so easy, you can really save a lot of time. Cons: Maybe the Video Editing Page to Create Content. It will make my life a lot easier. Time = +Bussiness Reasons for choosing BrandBastion Brandbastion has a user friendly interface, easy to learn and easy to use. Vendor Response Hi Kim! Thanks for leaving a review of BrandBastion Lite. We're thrilled to hear that you've had a positive experience with our platform. However, we noticed that you mentioned a Con regarding a Video Editing Page, which left us a bit confused as BrandBastion Lite doesn't have any video editing or content creation capabilities. Perhaps there was a misunderstanding, and we would love to hear more about your experience and how we can improve. Please feel free to reach out to our customer support team, and we will be more than happy to clarify any confusion or address any concerns you may have. Replied May 2023 Read More AA Adir A. Verified reviewer Apparel & Fashion 2-10 employees Used daily for free trial Reviewed March 2023 Excellent tool 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: BrandBastion Lite is a social media management tool that provides real-time monitoring, automated moderation, and analytics features. I particularly like how it helps businesses quickly identify and respond to negative comments, and gain valuable insights into their social media performance. It's a valuable asset for improving social media strategy and maintaining a positive online reputation. Cons: While the automated moderation features of BrandBastion Lite are effective, some users may find the pricing relatively high compared to other tools. Additionally, more customization options would be appreciated. Read More Shahid H. Verified reviewer Computer & Network Security 2-10 employees Used daily for less than 6 months Reviewed October 2022 Awesome Tool 5 It was fabulous Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I liked comment management system of this platform Cons: crawling takes much time when fetching posts Vendor Response Hi Shahid, We are delighted to hear about your experience using our platform. Thank you for sharing it! Replied November 2022 Read More bp brooklyn p. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for less than 6 months Reviewed May 2023 Review of BrandBastion 4 Ratings Breakdown 5 Ease of use 4 Functionality Pros: The auto hide feature for key words has been the most helpful for us. Cons: I would like to be able to select multiple assets/pages so that I can see all comments from select companies I am in control of. Vendor Response Hi Brooklyn, Thank you for your positive feedback on BrandBastion Lite! We're delighted to hear that the auto-hide feature and keyword blocker have been incredibly helpful for you. Regarding the comment about selecting multiple assets/pages to see comments, we want to assure you that it's possible to do that with the platform filters. We would love to provide you with a detailed explanation of how to do this, so our team will reach out to you directly to guide you through the process. Replied May 2023 Read More AA Audrey A. Verified reviewer Financial Services 1001-5000 employees Used daily for less than 6 months Reviewed May 2022 Utilizing BrandBastion 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The best thing about utilizing this software is the ability to connect with our account manager, \[SENSITIVE CONTENT\]. She is always available and patient to help with our questions and pain points. Cons: I think with this new dashboard, many of the issues we were having with tracking and locating comments will be resolved. Vendor Response Hi Audrey! We'd like to thank you for sharing such a positive review with the community. It's great to hear about your experience with BrandBastion Intelligence and our account management team. We will keep improving the platform and striving to give you the best service. Again, thank you so much for your comments! Replied May 2022 Read More KV Kierstin V. Verified reviewer Education Management 10000+ employees Used daily for less than 6 months Reviewed July 2022 Great for engagement! 5 Ratings Breakdown 4 Ease of use 5 Functionality Pros: I love how clean the platform is. It is easy to use and you can see a lot of information just from the care page. Cons: I wish that it would hide comments once they have been engaged with. Vendor Response Hey Kierstin, Thank you SO much for sharing this amazing review! Customer feedback is super important for us, and we've shared yours with the product team to continue improving our platform. If you have any other suggestions, feel free to reach out to us. Thanks again! Replied August 2022 Read More Showing 1 - 9 of 9 Reviews ## Other Top Recommended Social Media Monitoring Software [Trello](https://www.softwareadvice.com/project-management/trello-profile/) **4.5** (23548) Recently recommended **0** times [monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/) **4.6** (6060) Recently recommended **0** times [Hootsuite](https://www.softwareadvice.com/collaboration/hootsuite-profile/) **4.4** (3797) Recently recommended **0** times [BigSpy](https://www.softwareadvice.com/social-media-monitoring/bigspy-profile/) **4.8** (2484) Recently recommended **0** times Stuck Between Options? 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