--- title: "SocialPilot Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SocialPilot. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SocialPilot is a good fit for you!" source_url: "https://www.softwareadvice.com/social-media-management/socialpilot-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Social Media Management Software](https://www.softwareadvice.com/marketing/social-media-comparison/) / [SocialPilot](https://www.softwareadvice.com/marketing/socialpilot-profile/) / SocialPilot Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/socialpilot-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/socialpilot-profile/alternatives/) # SocialPilot User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 376 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.4/5 - Value for money: 4.4/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 200 reviews (53%) - 4 stars: 139 reviews (37%) - 3 stars: 24 reviews (6%) - 2 stars: 9 reviews (2%) - 1 star: 4 reviews (1%) ### Most mentioned pros - Its user-friendly interface and powerful scheduling tools make social media management effortless and efficient. - My overall experience with SocialPilot is its efficient social media management experience and robust scheduling tools. - The capability to simultaneously schedule posts across multiple channels saves my team a substantial amount of time, enabling us to concentrate on content creation and strategy. ### Most mentioned cons - I do recall when using the platform that it was difficult to post text with images or videos which was a bit inconvenient - Bulk posting does not have enough options. - The only thing that's negative in my view is that you can't schedule threads on twitter, but I'm not sure you can do that directly on Twitter/X in any case. ## SocialPilot customer reviews Showing reviews 1-25 of 376 (page 1). ### Content Curation Without Limitation - Overall rating: 4/5 - Reviewer: Dan F. - Verified reviewer: Yes - Industry: Automotive - Company size: 1001-5000 employees - Product usage: Used daily for free trial - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with SocialPilot was good. I would use the product in the future. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The integration was quick and easy but the best part of using SocialPilot was having an endless stream of content. Any social media manager knows that having a bank of content is necessary and difficult to uphold. SocialPilot came to the rescue with their queue of content. This stream allows the user to search for relevant content and add it to your calendar. Simple! #### Cons At the time, the dashboard needed some work. It needed more options at your fingertips. I'm sure they've updated since then. #### Reasons for switching to SocialPilot Sprout Social is overrated, in my opinion. It has a big name and does basics but I needed something that was more robust (but not enterprise level). --- ### SocialPilot is a great asset to manage social media - Overall rating: 4/5 - Reviewer: Harsh L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with SocialPilot is its efficient social media management experience and robust scheduling tools. Its affordable pricing and comprehensive analytics make it excellent. While there are minor limitations, the overall value and functionality are highly impressive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Its user-friendly interface and powerful scheduling tools make social media management effortless and efficient. It's affordable pricing and strong analytics are perfect for my business. #### Cons Limited advanced features compared with other competitors. #### Reasons for switching to SocialPilot Some limitations in the Loomly and my team are big; we need something like SocialPilot to manage properly. --- ### SocialPilot Is Great For Social Media - Overall rating: 4/5 - Reviewer: Frank U. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Social Pilot is easy to use and is pretty cheap. It offers great value for work and saves a lot of time for social media managers #### Cons Sometimes, it can be really hard to upload items in bulk. --- ### Good, but doesn't have full functionality we require - Overall rating: 4/5 - Reviewer: Julietr d. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good, but doesn't have full functionality we require #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Good interface - easy to use and professional. Posting of individual posts across various social media platforms is easier than some other software. #### Cons Bulk posting does not have enough options. You can only post text with links - not images or videos which is very important with us. The have subsequently reduced the number of accounts allowed on each plan which is a deterrent. #### Reasons for choosing SocialPilot I chose Social Champ as it has more bulk uploading options --- ### SocialPilot is crucial for providing valuable insights for maintaining a robust online presence. - Overall rating: 5/5 - Reviewer: Md. Rafiew I. - Verified reviewer: Yes - Industry: Research - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered The affordability of SocialPilot in comparison to other social media administration tools is a substantial advantage, as it enables us to obtain high-quality service without exceeding our budget limitations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The capability to simultaneously schedule posts across multiple channels saves my team a substantial amount of time, enabling us to concentrate on content creation and strategy. Monitoring engagement metrics is effortless with SocialPilot's intuitive interface, which provides the necessary insights to modify campaigns in real-time. #### Cons The absence of sophisticated analytics and reporting capabilities in comparison to other tools. #### Reasons for switching to SocialPilot Fewer integrations than competitors; limited in-depth analytics. --- ### A very basic platform for social media management - Overall rating: 4/5 - Reviewer: Blake C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It wasnt bad, but it wasnt outstanding either. It was an easy, cheap solution to our social media needs at the time. It isnt a program I would suggest first, but it isnt one I would completely discourage a potential user from trying either. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros SocialPilot was a quick find, in a situation where we needed a quick solution. It was simple to use, easy to set up and manage, and offered the basic needs of a small team that only needs basic functionality in order to post and automate for several different platforms. I loved how easy it was to post quickly and the ability to create post groups was convenient. #### Cons It was lackluster in the features department. I didnt like that the system frequently forced us to reconnect social media accounts, especially when there was no changes made to the accounts. The reporting was very basic, and didnt really provide any suggestions on how to imporove our performance. The need to input each hashtag on every single post manually was a headache, as there was no way to create hashtag groups. The campaign management was simply a list of the posts that had been posted, and the ones in the queue. The quick post content was not engaging or interesting, so quick posts werent valuable. #### Reasons for choosing SocialPilot The price point was unbeatable at the time when resources were a little scarce. --- ### One of the best - Overall rating: 4/5 - Reviewer: mattia m. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Generally positive experience. Socialpilot remains one of my favorite tools for managing minor social networks but sometimes also for the main ones (facebook and instagram). #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros a very complete and constantly updated tool that allows you to manage and plan posts on the main social networks. The tool allows management of multiple professionals with the same roles or different roles, also facilitating teamwork without ever overlapping roles. Also good on the updates and reports. #### Cons nothing in particular except the fact that now all social networks are releasing their management tools that overshadow these secondary tools but which remain essential for the management of all social networks that do not include a native tool. #### Reasons for choosing SocialPilot I use them all based on the social network to be managed, the objective to be achieved and the type of communication campaign. --- ### A solid social media marketing tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Online Media - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. SocialPilot has been a powerful tool to manage and grow my social media channels, as well as an avenue for me to continuously promote my content on social. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are many things I like about SocialPilot. If I were to narrow it down to 3, I'd mention the ability to connect and manage multiple social media platforms, the "post recycling" option to repost something several times on a later day and the browser extension. #### Cons The "post recycling" feature is a valuable asset for all those creating evergreen content for the fact that it lets you promote a piece of content on social media today, as well as on several future dates (something that's missing from the likes of Buffer and Hootsuite). However, the feature could be improved further. In fact, there's a limit to the number of reposts. This means that every now and then, you'll have to log in to your SocialPilot dashboard to add new dates. Other schedulers like MeetEdgar and SocialBee have enhanced this feature by enabling users to automatically recycle posts without having to continuously add new dates manually. #### Reasons for choosing SocialPilot It seemed to have a wider array of features #### Reasons for switching to SocialPilot I was looking for something that had more features but still had a good price #### Vendor response We're thrilled you enjoyed the "Post Recycling" feature; we like making our customers happy at SocialPilot! Thanks for leaving the positive review. I hope to see you again soon. Replied May 2020 --- ### SocialPilot great for those new to social media - Overall rating: 5/5 - Reviewer: Karen W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like that I can schedule a post that I find from Facebook to a later date. I also like that it does not cost anything to look at analytics for your posts. #### Cons There is a lot of different social media management software available but this one seems to work best for my company. It is fairly easy to use and they don't nickle and dime you to death. So I would say no real cons. #### Reasons for switching to SocialPilot Hootsuite was not as easy to use and every time you wanted an analytic report it was an extra $20. #### Vendor response Dear Karen, Thanks for taking the time to mention what features you like about SocialPilot and leaving this great feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for sharing your review with the community and us. Thanks, Jimit Replied May 2020 --- ### Decent social platform - Overall rating: 4/5 - Reviewer: Julie W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros Easy and intuitive to use, does almost everything except Instagram. #### Cons You couldn’t post to Instagram and the one time I tried to contact their customer service, they weren’t super helpful. #### Reasons for choosing SocialPilot I chose Vendasta reputation management platform over socialpilot because you can post to Instagram from Vendasta. #### Vendor response Hi Julie, Thanks for your excellent review. We are thrilled to know that you find SocialPilot easy and intuitive to use. We also have introduced direct posting to Instagram using SocialPilot and Zapier Integration. You can now trigger your scheduled image as well as link posts to be directly published on Instagram. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks, Jimit Replied May 2020 --- ### The best social media scheduling platform - Overall rating: 5/5 - Reviewer: John B. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered It would say overall that is one of the platforms that make my business work smoother and more effectively #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pricings that make sense, all tier A social media supported with native app scheduling and premium support! What do you need more? Speaking for myself, nothing! Also the customer support is amazing. #### Cons It could be have some coupons or discounts for dedicated members from time to time. --- ### Simple and Cheap Social Media Management Software - Overall rating: 4/5 - Reviewer: Abigail N. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2016 - Review source details: This review was submitted organically. No incentive was offered Social Pilot is a simple social media management tool, I decided to sign up for the free plan to get a feel of the software, in comparison to other SM Management tool. The signup process was easy and I linked my Tumblr, Facebook page, and twitter profile, after which I added my daily posting schedule to each SM account. I liked the Pinterest and Instagram option available. Other accounts SM profiles allowed includes: LinkedIn, Google +, VK and Xing. Social pilot works like buffer and Hootsuite. To test the feeds feature I had to upgrade my account or start a free trial, sadly, I couldn't start a trial because of' 'Sorry trial membership is not available in your country.' It seems rather ridiculous that upgrades are allowed in my country but the trial isn't? I can't say I've had this experience with any other SM Manager. The content curation didn't really provide me with relevant posts as I was testing this on my book blog and there wasn't any entertainment or literature option among the suggested posts categories. In comparison to other social media managers such as Buffer, Hootsuite, Swift Social and others, Social Pilot doesn't really stand out. Its strong point, however, is its cheap price, the basic plan is $4.99 compared to buffer and HootSuite's $9.99. And while I think it has a lot of potential, it still needs a unique feature that would distinguish it from other softwares in the market. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Social Pilot cheaper than most SM Management software in the market, and can be a cheaper alternative to Buffer and HootSuite. #### Cons I really dislike the fact that my "country" supports the free plan and paying for upgrades but doesn't support the free trial. #### Vendor response Hi Abigail Thanks for sharing your review. The reason for not having a trial in few countries is that, we have some past spamming history from such specific country users. A genuine user's like you, send us a support request for trial activation and we normally activate that. Feel free to email us if you want to access the trial. We have added many unique features like social media calendar, bulk scheduling, custom FB branding and we are still making our tool more usable. Once again, thanks for our review. Keep sharing your feedback to our support email address and we are more than happy to answer you. Replied December 2016 --- ### Best for a newbie or experience SMM! - Overall rating: 4/5 - Reviewer: Tiffany L. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love it. Perfect for a newbie or more experience SMM. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I'll be honest, what first attracted me to this product was the price. I was just beginning my career in social media management and I didn't want to pay 100s of $$$ as a newbie. Plus, I was still trying to figure out what product I liked the best. Well, let's just say I'm still using SocialPilot! It's simple to set up your accounts, and customer support is great if you have any questions. #### Cons Honestly, nothing. At first, it was missing the Reels option but now that's been added! #### Reasons for choosing SocialPilot Price, simple to use, and easy to navigate. --- ### A great entry level product - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Social Pilot have been a god send to my business. They are constantly adding new features and run regular online events offering insight, training and best practice. The guys can not do enough to help you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Social Pilot is one of only a handful of similar products that offers integration to tumblr as a standard which was vital in my choice. The subscription price points are excellent value for money and allow for growth as and when needed. #### Cons Bulk upload of postings is not as a easy as one would like. There are two options: 1. Uploading without specifying a posting date and time where by the system will send you’re posting in the order of the upload file using a configurable schedule which you define or 2. Uploading specifying the date and time for the post to be sent. The later I have yet get working. There is no automatic alert if any queue where to fail. This has only happened once in the past 8 months of using Social Pilot but you do need to keep you eye on the posting queue #### Vendor response Hi there, Thanks for your amazing review. Glad to know you like SocialPilot and is value for money! Thanks for letting us know Bulk Scheduling was giving you troubles. We'll surely look into it as there a lot of users who love this feature and how easy it was for them to upload bulk posts. Thanks for your kind words. We are always on the run to make SocialPilot a better tool each day and users like you motivate us to do more. Best, Jimit Replied October 2018 --- ### SocialPilot is the best option for small teams - Overall rating: 5/5 - Reviewer: Andrei P. - Verified reviewer: Yes - Industry: Education Management - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered SocialPilot is the best option for companies that just need to have social media presence and not necessarily take over the internet. It has all the necessary tools for the best price. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros SocialPilot has the best cost benefit for small teams when compared to all the other softwares. #### Cons Is not suitable for scaling companies/ growing teams. #### Reasons for switching to SocialPilot Better price. --- ### SocialPilot is a MUST for our Business! - Overall rating: 5/5 - Reviewer: Ryan K. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My business manages several different companies social media accounts. We simply post from Twitter, Facebook and G+ using SocialPilot! It's soooo simple. We also use it to schedule posts at different times which is one of my favorite features. Overall, our experience has been solid. Due to cost, we left socialpilot several months ago... But quickly realized it was a necessary business tool for us so we re-subscribed. Now we are likely lifetime customers. Thanks socialpilot and keep up the great work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very easy to use. Creating and scheduling social media posts across a large number of networks is simple and to the point. Very intuitive to teach my team to use it as well. #### Cons The cost is a bit high but all in all -- well worth it for what it delivers. But like anything, cost is always under consideration when using tools. #### Vendor response Dear Ryan, Thank you for taking the time to mention what features you like about SocialPilot and leaving this great feedback.; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks, Jimit Replied May 2020 --- ### Social Pilot: Social Media Scheduling and Automation at its Finest - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, SocialPilot did what it promised by allowing you to schedule and send out posts without stressing. As the sole creator of social media posts for the non-profit, and needed to post almost daily, SocialPilot made this possible. This is a well-needed program for us! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The integration of multiple popular social media sites was the best thing about SocialPilot. I was able to schedule Facebook, Twitter, and Google+ at the same time. Editing posts before they schedule was also a breeze. #### Cons For the free version, you can only add three social media accounts. For a growing company, this became an issue after the initial setup. The new algorithms were not kind to automation applications like SocialPilot and hindered visitors from seeing the posts at times. #### Vendor response Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Replied May 2020 --- ### Essential package for my social media business management online - Overall rating: 5/5 - Reviewer: Kate W. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent package that I find infinitely preferable to key competitors. It is an integral part of my business and I use it several times a week in active periods #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Extremely easy to use and to integrate across social media platforms. Fast to add channels as they come online, and slick interface for easy management. #### Cons Couple of features in next tier that might be useful at my level. #### Reasons for switching to SocialPilot Price, standard of package and support --- ### Excellent tool for streamlining the social media management process. - Overall rating: 4/5 - Reviewer: Mayank M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered The overall experience with SocialPilot is very satisfying. I have been using SocialPilot since the first month of Blogging and still use it from time to time. It is one of the best social media management and scheduling tools, especially for beginners and starters with an affordable pricing structure. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros One of the best things about SocialPilot is it is user-friendly and can be operated by a beginner who hasn't used any social media management tool before. The reporting presentation, calendar view, and management structure is way too easy to access and use. #### Cons One of the frustrating things about SocialPilot is its mobile app. Also, they have minimal functionality with Instagram as it doesn't offer reel scheduling. --- ### Social Pilot is a great social media tool! Easy to use. - Overall rating: 5/5 - Reviewer: Kristyn F. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Detailed analytics that are insightful and easy to understand. So that's my favorite feature by far! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I've been using Social Pilot for a few weeks now (after using Hootsuite for years), and I gotta say that I'm impressed! What I like most are their ANALYTICS - by far. They save me a lot of time, they're detailed, and the reports are easy for me and my clients to read and understand. Their browser extension tool is also helpful too! #### Cons My least favorite thing about Social Pilot is that you're not able to tag businesses/handles when scheduling posts. So I don't schedule posts through them very often. However.... when I contacted their support team, I was notified that they're working on this and plan to have that changed soon! So when that happens, you'll be good to go. #### Vendor response Hi Kristyn, Thanks for an amazing review on SocialPilot. Really glad to know you find SocialPilot a great tool to use. We are always on the run to make SocialPilot a better tool to use each day, and comments like these gives us a boost to get better each day. About tagging people on Facebook, Kristyn this feature will now not be available on any third party tool, as Facebook has made certain changes in their API policy recently and we unfortunately had to stop working on this feature as we didn't have access anymore. But we are soon going to release some features which will interest you. Best Regards, Jimit Replied May 2018 --- ### Wais-Benin - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered For me, it's a good publishing software at the moment despite the difficulties it faces #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is a fantastic software for publishing and managing publications on several social networks. #### Cons What is less appreciated about this software is the delay in automatic publication on some social networks such as Instagram --- ### A nice way of keep tabs on your Social Media Presence - Overall rating: 4/5 - Reviewer: Josh S. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I started with this company when they were brand new and waited through some of the growing pains for new features to come. This is a great option if looking for a less expensive option than some of its competitors. Pros: -Schedule posts for your social media accounts -Easily work with a team on assigning tasks and getting things posted - Ability to have a pool of ready made posts and allow Social Pilot to church what to post according to your schedule - Less expensive than some competitors #### Cons This being a somewhat newer company to the game, some of there features feel like they are lacking or aren't a well polished as some of its competitors like Hootsuite. It is a little clumsy to try and post something other than text, pictures, or video. And even posting those feels a little clumsy. #### Vendor response Hi Josh, Thanks for your review and glad to know you are using SocialPilot since our early days. We are always on the run to make SocialPilot a better tool. We'll definitely take in your suggestions and try to make advancements and not make it look clumsy. Thanks, Jimit Replied October 2018 --- ### I love the simple, clean navigation. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for free trial - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I tried a bunch of social marketing solutions while searching for one that fit me and my companies. In searching, I found SocialPilot. I love the simple, clean navigation. It's reminiscent of the old Facebook, so it's incredibly easy to learn to navigate, to add feeds/social pages, and to check out the graphs and analytics. Compared to their competitors, the pricing is at a great level for small to midsize businesses. The repeat posting tool is awesome for book releases and sales where we're posting the same thing for days in a row on different pages to drum up reader interest. #### Cons They are still working on becoming a Facebook partner to allow direct posting to Instagram. Where most of their competitors have already either done this or worked out alternative ways of posting to Instagram, SP lags behind. As a company, we've noticed IG is becoming really popular for branding and marketing, so this is an imperative feature that needs to be sorted ASAP. Occasionally bulk scheduling fails, and there isn't a notification or queue alert to let you know something failed. A better way to quickly see where you need to do a repost to get it to go through would be a great option to add. #### Vendor response Hi there, Thanks for the wonderful SocialPilot review. Excited to know you found SocialPilot and just loved the simple and clean navigation. We always focus on how we can make it a better tool each day for users like to you to love it :) We definitely understand the need of having direct Instagram publishing and are aware of the fact that it is a much needed platform. We ourselves are pushing on that fact with Facebook to give us access. Thanks, Jimit Replied April 2019 --- ### Social Pilot Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sending messages or posts to social media is made a bit more organized with Social Pilot. There are just some times, when messages to post comes one time in my mind or situation. But if I will post all in one time, audience tend to skip/ disregard some messages. Unlike if I will post it within intervals, they will attract more attention. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The very good thing about this product is when I need to make blogs or announcement and all are already enlisted or ready. Of course, if I send all in one time, my audience will tend to disregard my post/s since I did one too many in one time. With this app, I get to schedule the specific date and time when a specific post/blog will be sent. In this way, I'm sure that my message will be attended by my audience. #### Cons Nothing really much! It's just initially, it's somehow challenging to set the timings, but as soon as I get used to it. Then, it's very helpful. #### Vendor response Thanks for leaving us such a wonderful review. We are thrilled that you find SocialPilot useful software; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks for sharing your review with the community and us." Replied May 2020 --- ### Good - but plenty of room for improvement. - Overall rating: 4/5 - Reviewer: Tia M. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, Social Pilot offers a nice clean and easy to use platform but the missing features I listed, keep this as mediocre for our business needs. We would happily pay more for an all-inclusive platform that met all our social media needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Nice clean interface that is super easy to navigate through. #### Cons There are a lot of features still needed to make this platform excellent. At the moment March 2023 - you can't view your Google business page Inbox (only reviews), you can't post or schedule Facebook or Instagram stories. Also, the having a calendar that you can add notes (eg. Public Holidays) would help with setting up your marketing schedule. ## More reviews [Next reviews](https://www.softwareadvice.com/marketing/socialpilot-profile/reviews/?page=2) --- SocialPilot Reviews, Pros and Cons - 2026 Software Advice