--- title: "SocialPilot Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SocialPilot. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SocialPilot is a good fit for you!" source_url: "https://www.softwareadvice.com/social-media-management/socialpilot-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Social Media Management Software](https://www.softwareadvice.com/marketing/social-media-comparison/) / [SocialPilot](https://www.softwareadvice.com/marketing/socialpilot-profile/) / SocialPilot Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/socialpilot-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/socialpilot-profile/alternatives/) # SocialPilot User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 375 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.4/5 - Value for money: 4.4/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 200 reviews (53%) - 4 stars: 138 reviews (37%) - 3 stars: 24 reviews (6%) - 2 stars: 9 reviews (2%) - 1 star: 4 reviews (1%) ### Most mentioned pros - The capability to simultaneously schedule posts across multiple channels saves my team a substantial amount of time, enabling us to concentrate on content creation and strategy. - Its user-friendly interface and powerful scheduling tools make social media management effortless and efficient. - My overall experience with SocialPilot is its efficient social media management experience and robust scheduling tools. ### Most mentioned cons - I do recall when using the platform that it was difficult to post text with images or videos which was a bit inconvenient - Bulk posting does not have enough options. - The only thing that's negative in my view is that you can't schedule threads on twitter, but I'm not sure you can do that directly on Twitter/X in any case. ## SocialPilot customer reviews Showing reviews 26-50 of 375 (page 2). ### Ok service but would not recommend annual billing. - Overall rating: 2/5 - Reviewer: Sara V. - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Good over the past 5 years overall until we tried to use their 'cancel anytime' feature. Service was pretty basic. Price went up over $200 annually this past May with no warning before they auto-debited my credit card and no actual improvement in any services so would not use them again. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Easy to use and schedule posts across multiple platforms. Nice to have up to 6 users at their basic tier of service. #### Cons False advertising. They say you can 'cancel anytime' which is true. But if you made the mistake of paying them in advance in exchange for a small discount, they do not refund any portion of your billing if you cancel. Used them for 5 years and they refused to refund the remaining 9 months of my payment for a service I have not used since Aug 1. Only canceled due to switching social media management companies & they use their own internal systems. Do not recommend. #### Reasons for choosing SocialPilot Facebook was way too complicated to use. Interface is extremely difficult to navigate. Loomly was overkill for what we needed. --- ### SocialPilot: a Good Addition to your Social Marketing Toolbox - Overall rating: 4/5 - Reviewer: Nyika S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered I'm happy with it. The pricing is better than Hootsuite which is what I used before; and it's almost as easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I liked how easy it was to 1. add my team members 2. on-board them (platform is easy to learn) and 3. post and schedule content. I can also easily repost content previously scheduled. #### Cons Pricing packages are slightly rigid- I am in between packages but I have to go with the more expensive one so I don't miss out on features. There is an inability to add a channel the same way you add a team member. I am optimistic this will be added soon. #### Reasons for switching to SocialPilot Loss of trust in the product and price issues. --- ### Boost your socials - great software! - Overall rating: 5/5 - Reviewer: Khiana K. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. SocialPilot is very user friendly and doesn't take too long to learn how to use and navigate. I appreciate that it is always being updated to have new features such as AI. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that we can schedule our social media posts out in advance. This makes planning and organizing our social media much easier! I love the calendar view so we can easily see what is scheduled at a glance. #### Cons When a post is pending review, I have to go in and edit each post individually even if I have it queued to post to 6 different places online. Each post for the 6 locations may be identical. I wish I could bulk edit all 6 at once to save time. --- ### Great Social Media Software - Overall rating: 4/5 - Reviewer: Monica N. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tool has great comprehensive analytics. It's very user friendly. Calendar and team collaboration available. #### Cons AI is not available, and it's a little bit pricey compared to the other software options currently on the market. --- ### SocialPilot review - Overall rating: 4/5 - Reviewer: Daniel C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used monthly for free trial - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros SocialPilot is a nice platform to be able to review and gather information on social media analytics. Interface looks good and the scheduling tools helps users stays organized. #### Cons I don't have too many problems with the platform. I do recall when using the platform that it was difficult to post text with images or videos which was a bit inconvenient --- ### SocialPilot is a great asset to manage social media - Overall rating: 4/5 - Reviewer: Harsh L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with SocialPilot is its efficient social media management experience and robust scheduling tools. Its affordable pricing and comprehensive analytics make it excellent. While there are minor limitations, the overall value and functionality are highly impressive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Its user-friendly interface and powerful scheduling tools make social media management effortless and efficient. It's affordable pricing and strong analytics are perfect for my business. #### Cons Limited advanced features compared with other competitors. #### Reasons for switching to SocialPilot Some limitations in the Loomly and my team are big; we need something like SocialPilot to manage properly. --- ### Social media marketing at another level. - Overall rating: 5/5 - Reviewer: Claudio D. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The software has made it more than easy to manage and create any social media post and also create unlimited templates. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Effectiveness of the product in content bulking and ease in integration. #### Cons I high recommend the software. It is easy to implement and has a very practical pricing. --- ### Efficient and User-Friendly Social Media Management Tool - Overall rating: 5/5 - Reviewer: Priyanka S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered It has been great. It’s a user-friendly tool that streamlines social media management, offering excellent scheduling, collaboration features, and valuable analytics. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Its user-friendly interface, easy post scheduling, and powerful analytics that help optimize our social media strategy. #### Cons some of its advanced features, like content curation and in-depth reporting, are limited in lower-tier plans. --- ### An EXCELLENT tool for multiple accounts - i've tried a few! - Overall rating: 5/5 - Reviewer: Jess W. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered Honestly, the best monthly sub in terms of time saved and managing socials centrally. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love this platform. It's excellent value, provides great analytics, bulk scheduling, flexible schedules, high quality pot appearance (for instance I love the carousel feature on FB.) #### Cons The only thing that's negative in my view is that you can't schedule threads on twitter, but I'm not sure you can do that directly on Twitter/X in any case. #### Reasons for choosing SocialPilot Because they all fall behind Social Pilot when you look at what you get for the money. Cannot reommend it enough. --- ### The best social media scheduling platform - Overall rating: 5/5 - Reviewer: John B. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered It would say overall that is one of the platforms that make my business work smoother and more effectively #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pricings that make sense, all tier A social media supported with native app scheduling and premium support! What do you need more? Speaking for myself, nothing! Also the customer support is amazing. #### Cons It could be have some coupons or discounts for dedicated members from time to time. --- ### Experience Using Social Media Platform - Overall rating: 4/5 - Reviewer: Fnu N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was beneficial and it served me the 80% of what I required out of my project and gave us some real good insights about the engagements and how to improve on customer reach. It is beneficial for businesses that targets major segment of customers through online marketing. The customer support team for SocialPilot is amazing and they are very quick in response and gives you enough time to explain our queries. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The most useful feature I found about this tool was bulk scheduling, curated content and analysing posts. The features like White label reports and simple and ease of navigation inside the tool is one of the major reason for me to recommend this tool to others. #### Cons There are a few improvements that I can suggest: Getting the metric of the generated report in Excel format. we should be able to connect more platforms without using integration. --- ### An easy, well-looking, and not expensive social media manager - Overall rating: 5/5 - Reviewer: Rony Peterson O. - Verified reviewer: Yes - Industry: Education Management - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered SocialPilot is a good choice for a more professional management of social media. It syncs with the biggest social media, including Facebook, Instagram, Twitter and even TikTok. Also, it is not expensive which makes it possible to use without spending so much money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is intuitive and has a good schedule to produce more posts and publish later. Also, it integrates some of the biggest social media on the market. #### Cons It does not have a free plan to use. Also, Instagram's data is not shown on this software for now. #### Reasons for choosing SocialPilot Because of the integration with TikTok and some other functionalities. #### Reasons for switching to SocialPilot Because of the cost-benefit and the integration with social media and coworkers --- ### SocialPilot Review - Overall rating: 5/5 - Reviewer: Cindy C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. SocialPilot is amazing! What is really brilliant about this software is that it can generate fresh content for me to post to my social media pages, as if I was the one that came up with it! The curated content that SocialPilot software provides even includes blogs, which are already written up by various different authors on the subject of my choosing, so I can use those blogs as a form of advertising for my business products and services. I usually line up and schedule my content to my social feeds for when I know that I will either be stuck in a meeting or for the hours in which I know I will be asleep. So the fact that SocialPilot makes postings for me on my behalf even when I am too busy to do so, counts very much in their favor! I love how SocialPilot does most of the work for me! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about SocialPilot software is that it saves me time! I have connected my Facebook, Twitter and LinkedIn social media accounts to SocialPilot and I manage my accounts directly from the dashboard! This software is smart and easy to use. It is designed in such a fantastic way that anybody can learn to use it. It is so easy to schedule posts to my various social media platforms ahead of time I just love the efficiency of SocialPilot! #### Cons What I like least about SocialPilot software is that it does have such an immense amount of control and visibility into my social media accounts. This software frees up my time immensely, even providing me with analytics for each one of my social media accounts which is great. I can even add a team member who can create content for me to my accounts which I don't really like. I simply don't trust anyone else enough to let them do postings to my social media accounts and make it seem like I was the one that posted it. I do need to approve all those posts first which does eliminate the worry to some degree, but I dread the day that a disgruntled employee or an ex could still slip through the cracks and post to my social pages. Nevertheless, I love it and I highly recommend SocialPilot! #### Vendor response Dear Cindy, thanks for leaving us such a wonderful review. We are thrilled to know that you find SocialPilot smart and easy to use software; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again Replied May 2020 --- ### Socialpilot fluidità nei post - Overall rating: 5/5 - Reviewer: nike u. - Verified reviewer: Yes - Industry: Farming - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered Ho provato questo programma per velocizzare la creazione e diffusione dei post in diversi social , lo trovato utile e fluido nella gestione del programma #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Mi piace del software la possibilità di personalizzare con molti strumenti j propri post e la facilità della pubblicazione in diverdi social #### Cons Non ho trovato grandi problemi con Socialpilot lo trovo un buon software per Social --- ### Can't go wrong with this Great Bang for your Buck! - Overall rating: 4/5 - Reviewer: Brian W. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I had been using another company to facilitate all of my social media posts, however, the number of accounts I needed took me out of the search for the free products and jumped up pretty quickly to some prohibitive pricing. SocialPilot fit a perfect price point and got me connected to all of my social media accounts very quickly. I can make my posts and schedule them as I like. Thank you! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros In our company, between the 2 storefronts we utilize about 10 different social media accounts. I desperately needed something that would allow me to post to all of these at the same time as well as manage the future posts. I can easily create my social media posts or share other things I find via the tool bar plugin. Recently they added in the connection to my Canva account making it even easier for me to share things. It was also very convenient to search for curated content. Well done SocialPilot. #### Cons The interface is probably my least liked feature of the software. Sometimes I feel it takes too many clicks to get where I want to go. Maybe the UI is not as intuitive as I want it to be with where I think buttons should be. That being said, I do appreciate what they have available for me. #### Reasons for choosing SocialPilot Price for the number of accounts. #### Reasons for switching to SocialPilot I needed a low cost option that let me have all of my social accounts necessary. For the price point, this works great! #### Vendor response Dear Brian, Thanks for taking the time to mention what features you like about SocialPilot and leaving this great feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for sharing your review with us and the community. Replied May 2020 --- ### Social Pilot is GREAT for Content Management and Campaigns! - Overall rating: 5/5 - Reviewer: Shari R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Social Pilot has been very satisfactory! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Social Pilot is its ability to handle all of your social media posts effectively and at a cheaper cost than other social media management platforms! Its platform is simple enough for an extreme beginner to use but professional enough for large businesses! #### Cons So far, there is nothing that I like least about Social Pilot! It does everything that I need for it to do! #### Reasons for switching to SocialPilot I switched from Hootsuite due to Hootsuite increasing their price and changing the limit to how much you can post on their free plan. Very disappointing and will not be returning to Hootsuite due to this. Super inconvenient for those who are on a budget and was using their platform for this very reason. Very inconsiderate. --- ### The best tool in our social media arsenal hands down. - Overall rating: 5/5 - Reviewer: Christopher C. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: October 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The benefits are on going, the best part was the ease of onboarding team members and the high level of support we continue to receive from SocialPilot's team. Significant increase across the board in social engagement, increase in followers and conversion from social to our primary destinations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their bulk scheduling features are outstanding. Huge time saver over the competition. They also have a really nice "reporting" system which alerts you if there is a problem with a post or a network error on one of the social sites. It's incredibly easy to add users and their accounts without having to request their credentials, simply send them an email and it's click bam boom we're in business. They have a new video feature which is convenient and also have added a content curation feature which seems to be getting more intuitive every day, also nice. Their support is spot on and always available and they are willing to do hands on training for staff members as they come on board. Really impressive. #### Cons If they had a bit more of a "listening" or "engagement" feature set this would be probably the only tool you would ever need for social. If the video portion wasn't limited to just uploading and could capture the video and post from a link that would save some time, but I'm sure they are working on it as we speak! #### Vendor response Hi Christopher, Wow! You are awesome!! Such an amazing review from our user is more than valuable to us. You have appreciated SocialPilot in such a wonderful way. Thanks so much. Glad to know SocialPilot proves to be the one platform you would love to use for your social media marketing. We know listening and monitoring are quite needful. We'll surely have a word with the developers about this. Regards, Manvi Replied January 2018 --- ### They've Got (Almost) Everything Right - Overall rating: 5/5 - Reviewer: Chris G. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I can manage the social media accounts of 25 real estate agents, and with bulk scheduling, get months of posts lined up in a day. Great value, and they offer an intro training session for free, which was mostly helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The groups feature is huge, allowing me to post to a specific group of 20 or so accounts, but leaving a different set of 10 accounts off the post. The bulk upload works. They could make a sample template that is a bit more explanatory. The pricing, should it remain unchanged, rocks. I don't understand the greed at a few of their competitors. Pretty good analytics too. #### Cons Instagram HAS opened their API to 3rd party companies such as later.com for automated scheduling and POSTING of Instagram posts. It is unfortunate that SP has not gotten this functionality yet. Perhaps my biggest gripe, is a missing feature: I should be able to post an article to 10 different accounts on the spot, using SHARE NOW, and have those posts get sent 2-3 minutes apart to avoid FB bots seeing a bulk posting occurring. One of their competitors offers this feature, so it can be done. They don't see the need for it at SP. This forces me to move posts around on the calendar, and with 30 accounts on a calendar that you can't zoom in on, it is a headache! I'd also like to see video posting enabled as a bulk post feature... #### Vendor response Hi Chris, Really glad to know you almost are getting everything right, using SocialPilot. We understand the need of Instagram Direct Publishing since their API is out now, but to have that feature you need to be partners with Facebook and there's a whole procedure to follow being Facebook Partners. We are on it working on the process and will soon have this feature. Thanks, Jimit Replied October 2018 --- ### Social Pilot really does get you to where you need to go - Overall rating: 4/5 - Reviewer: Mark M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it’s been a positive experience and we have no regrets from switching to Social Pilot. Would recommend. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Competitively priced. Ease of use. Support of a variety of platforms. #### Cons Lacks some of the more advanced features of competitors but given the cost difference, it’s decent trade-off. Plus, more features are being added over time. #### Reasons for choosing SocialPilot The balance of features and price. #### Reasons for switching to SocialPilot Lack of features, was getting very expensive as needed to add more accounts. --- ### What features it has are really nice - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Animation - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's great to be able to schedule bulk posts and repeat posts. I do feel that Social Pilot is being a little scant with it's features on the individual plan. To make someone who is paying you monthly feel like they are locked out of so many features is not great. I've looked and continue to look for other services that offer repeat posting, basic analytics, Twitter follower management (see who has recently unfollowed, search for followers who may be interested in your field of business etc.) #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like the ability to schedule repeat social posts. The posting of text and media to Twitter, Instagram and Facebook works really well. The ability to see posts that have been delivered and manage the schedule of you posts also works really well. #### Cons The interface needs work. Some simple things like allowing click through on the sub menu items such as 'Manage Posts' (not just the text) and not picking up the profile pictures for the accounts make the interface feel as if it isn't being assessed for improvement that often. It also no longer posts to LinkedIn very well, posting a link rather than the original post image (although this might be more to do with LinkedIn's API than anything to do with Social Pilot. It's really disappointing that it doesn't offer management of followers for Twitter and doesn't give very basic analytics on the individual plan. #### Vendor response Hi there, Thanks for your SocialPilot review. Glad to know you like the Repeat post feature and the ability to manage posts once it's delivered. But it's despairing to know that SocialPilot doesn't fit well to your requirements. We are working on making SocialPilot better each day and are bringing updates and advancements very frequently. Instagram direct posting, we are on it and will soon be available at SocialPilot. About LinkedIn you said it right, we can't help it. It's how LinkedIn API allows any third party tool like SocialPilot to do. Hope we can make your SocialPilot experience better. Best, Jimit Replied October 2018 --- ### I am surprised with the kindness that it offers me. - Overall rating: 5/5 - Reviewer: Luis Ignacio C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Anyone who works in digital marketing, looking for a reliable tool, is what I have received since I implemented SocialPilot as the main tool for the content management of the accounts for which I work. I have managed to cover many more accounts only with SocialPilot, similar tools offer similar services for very high costs, but do not offer more than five accounts to manage, which I have left in the past since using SocialPilot, is truly amazing. Apart from all that, they also offer you a complete section of analytics, which allows you to show the orderly evolution of your work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Carrying the social networks of several companies at the same time, without the perfect tool, is a task that can end in a complete disaster. That is why, after using SocialPilot, I can say with confidence that it is the best option for small entrepreneurs and for consolidated work teams that seek to offer a better service. I like that they offer options that perfectly fit the possibilities of people and companies. Another element that I liked a lot, is that I can obtain the statistics of each of the accounts, which helps me to project the needs that each client may have, as well as rectify my strategies so that marketing is successful. I have received good comments from my clients because the publications are in the correct times and days, all that is thanks to SocialPilot. #### Cons Throughout my experience, my comments remain positive about the benefits and scope of the platform, they constantly include improvements and are very up to date with the recommendations of the users, I have not found any negative aspects to consider. #### Vendor response Hi Luis Ignacio, Very much excited to know about your love towards SocialPilot. It's amazing to have such users like you. Thanks for your kind words. We always are on the run to make the tool a better place for your social marketing activities and glad to know we are able to do it :) Best, Jimit Replied April 2019 --- ### Best Value for Money - Overall rating: 4/5 - Reviewer: Elizabeth B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. SocialPilot has made my life easier and made my business work seamlessly. Thanks SocialPilot! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It is affordable!! I can schedule to all social platforms easily. It is SO user-friendly. When there is a problem, I get an email. I can add teams if I want. It does the job without charging a fortune and makes my life SO much easier. #### Cons I really am pretty happy with it, but here are the things I would change if I could (in order of importance): I still pay Hootsuite to publish my Instagram posts because it can do it without notifying me and having me publish it live. If Social Pilot found a way to do that, I would instantly move all my accounts to Social Pilot and never look back. There used to be a free 1-account version. I always recommend social pilot to people I talk to that want to manage their own social media. That option was perfect for them. Now I generally recommend something else because they really only need to schedule for 1 account. I have had errors occur on posts so they don't publish and I don't understand why. If I knew what it was, I could fix it so everything would post as expected, but I don't. I appreciate the email letting me know there was an error, but it would be nice if there were no errors. The queue feature. I never use it and sometimes I accidentally click it when I mean to schedule and then I have to go back and find the post and change it. If I schedule the same post for multiple platforms but I mess up (like the error I just mentioned) I have to go into each platform's post and change it. This may be unavoidable, but I wish I could fix all of them at once. #### Vendor response Dear Elizabeth, Thank you for leaving us such a wonderful review. We are thrilled to know that you find SocialPilot affordable and user-friendly; our staff will be happy to read what you wrote. We'd love to have a look at your suggestions. Also, we have introduced direct posting to Instagram using SocialPilot's Zapier Integration. You can now trigger your scheduled image as well as link posts to be directly published on Instagram. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks, Jimit Replied May 2020 --- ### Simple to use and really work for me - Overall rating: 4/5 - Reviewer: Nurul Huda S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I enjoy best about Social Pilot is that it can successfully manage all of my social media postings at a lesser cost than other social media marketing systems. In addition, its platform is easy enough for a complete novice to operate while yet professional enough for major corporations. #### Cons The dashboard at the time required some updating. There need to be more alternatives available at your disposal. I'm certain they've made some changes since then. They can improve the user interface. As a result, users will be able to move between different menus. --- ### Great Social media managment software - Overall rating: 5/5 - Reviewer: Divaldo C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In a very simple and practical way, it managed to manage more than 5 social networks at the same time, managed to create access for other users and only have access to their social networks, which is an excellent feature. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For a long time social pilot was the number 1 choice for managing social networks due to its ease of use, excellent features and excellent support, I say that because being able to talk to a human being is very difficult nowadays in online services. #### Cons I didn't identify any point to improve, maybe the price could be more flexible. --- ### Fantastic Social Media - Overall rating: 5/5 - Reviewer: Kimberly F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The information I get on this platform is incredible. I am on it everyday. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to pass information without using Facebook. #### Cons I have not seen anything up to this point, that would make me not want to use this. My information is not changed it stays the way I want it. To this point I have had no fact checkers delete my information. #### Reasons for switching to SocialPilot I do not like my content changed or deleted. ## More reviews [Previous reviews](https://www.softwareadvice.com/marketing/socialpilot-profile/reviews/) | [Next reviews](https://www.softwareadvice.com/marketing/socialpilot-profile/reviews/?page=3) ---