Agorapulse
About Agorapulse
Awards and Recognition
Agorapulse Pricing
AgoraPulse offers the following pricing plans: Standard - $49 per user/per month billed annually Professional - $79 per user/per month billed annually Advanced - $119 per user/per month billed annually Custom - Please contact Agorapulse for pricing details.
Starting price:
$49.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Agorapulse
1 - 5 of 703 Reviews
Dan
Health, Wellness and Fitness, 2 - 10 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed February 2021
One of the Best Social Media Scheduling Platforms
Sara
Verified reviewer
Construction, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
The Best Kept Secret: Social Media Marketing Tool, Agorapulse is the magician behind the curtain
Anytime I have had an issue with Agorapulse (my issues were user errors, lol) my chat interactions with support have been absolutely delightful. The response to any of my inquiries has been surprisingly quick and everyone I have dealt with has felt real and with just the right touch of humor to keep things fun. Agorapulse has made social media management FUN and giving me confidence when managing it all by myself could easily have turned into a scary nightmare! I can't say enough good things about my experience with Agorapulse. I'm a huge fan and advocate!
PROSI took over our social media marketing in the middle of last year. Social Media Management is not what I do full time. Instead, it's a tiny portion, and I have minimal time to dedicate myself to it. I began hunting for software to help me quickly balance everything. (I knew from experience I did not want to use Hootsuite. Several of us have tried it and found it challenging to manage our social media accounts with Hootsuite.) After doing a little digging, I stumbled across AgoraPulse and decided to give it a try for a year. And I have been incredibly happy that I made that decision! This platform has made it so simple to set up a posting calendar. (For example, I can have a job post shared on our Facebook page every Monday morning. And our LinkedIn page every Wednesday afternoon.) Once I had my calendar set up with the types of posts I plan to create; I simply had to start adding to the queues. Then, Agorapulse rotates my posts, in those pre-selected slots, for the length of time I determine for each post. Agorapulse is fantastic as a listening tool as well! I love the control that I have. I love the easy-to-understand data that I always have at my fingertips, ready to show upper management of our social reach. I love that I can easily access Agorapulse from online and the app on my phone. And I love how effortless it is to create and post current marketing content across all of our accounts/platforms. Agorapulse has made me look like a professional!
CONSMy single issue has been in regard to payment. My company requires me to pay vendors by check using an invoice. Unfortunately, Agorapulse is not (or was not at that time) set up to receive payment inside the United States and I am currently unable to set up vendors outside the United States. So, we had to get creative and pay using a one-time-use debit card set up specifically for my annual subscription. We were able to figure it out and everyone I dealt with was very accommodating (they even extended my trial until payment could be arranged), but it would be much easier for our needs if Agorapulse was set up to receive payment to a PO Box or something within the US. Until this is changed, I will have to have these one-time-use debit cards created annually. Agorapulse is absolutely worth it, but it is a teeny bit annoying.
Reason for choosing Agorapulse
Agorapulse is an affordable option, but even over price, I chose this tool because it is clean, simple and easy to use and is presented to me in a way that is fun and exciting to use.
Vendor Response
Sara, You have so many great quotables here! First of all, I'm sure you looked like a professional *before* you used our tool, but I'm glad that having us is icing on your professional cake! I'm equally happy to hear that we bring fun to your social media management. I wish there was something we could do about the invoice situation -- but if there's anything else we can do for you, definitely reach out to your friends on the support team! Warm regards, Lisa Kalner Williams Product Marketing Director Agorapulse
Replied February 2020
Mike
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Agorapulse for Social Media Management Success
It is our primary social media management and scheduling tool we use for our own social media and for all our clients social media.
PROSAgorapulse has been our "go to" social media management platform for our agency for over 2 years now. I am a diehard fan and user. We love the calendars we can share with clients and the ability to assign brands to just the team members that need to see and have access to their social. The ease of use for teams is the best, ability to give clients access is a huge bonus, and the smart phone app is an asset for on the go monitoring and publishing. We moved from another tool because it was getting "clunky" to use with a non-efficient interface. Agorapulse has continued to make innovation a priority and that is huge for us. Love the tool.
CONSNothing really to speak of. Agorapulse has met our needs and we are fans. If there was one thing I would add it would be ability to store and add hashtags in a specific tool, like for Instagram. I can save hashtags to add but if I create the post for Facebook and Instagram, then I have to add the saved hashtags to both and then go to the Facebook version and delete them versus just being able to go to the Instagram version and add them. Not big, but something.
Reason for choosing Agorapulse
Interaction with their team, features, and ease of use were key.
Reasons for switching to Agorapulse
Ease of use and interface, teaming ability was simpler and more intuitive.
Vendor Response
Thanks for the review and your longstanding support of Agorapulse. Michael! Lisa at Agorapulse
Replied March 2020
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2021
Feels really clunky and there's a lot of improvement to still do
It's allowed us to organise comments and DMs
PROSI love that we can collaborate as a team and have multiple team members go in to reply etc. I also like the ability to schedule something multiple times.
CONSOften comments do not get pulled through. Insta DMs never get pulled through so we have to manually check on another platform Editing a post for multiple platforms is not as smart as other software we've used. i.e. I want to be able to upload different image sizes for the different networks but it's not a feature. 'first comment' on IG isn't an option so hashtags need to stay in main post copy. Sometimes comments will come in days or sometimes weeks after they've been posted so we miss them.
Reason for choosing Agorapulse
It looked great at the time.
Reasons for switching to Agorapulse
We wanted the ability to schedule evergreen content and manage comments better
Vendor Response
Hi, Thank you for sharing your feedback with us! Unfortunately, we do not support Instagram DMs at this moment. However, this is something that we are working on. Regarding our publishing options, we'll be releasing new changes that will make posting a lot easier. If you want to test these new options, feel free to contact me at samia@agorapulse so I can give you early access to these features. Thank you!
Replied March 2021
Matt
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Recommending AgoraPulse for Social Media Management Platform
Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.
PROSWhen I moved over to AgoraPulse, I first noticed that the interface was very clear to understand and intuitive to use. I am very busy and social media is a critical part of my business so I appreciated how it quickly I was able to get up to speed on using AgoraPulse's features. At present, I am running 5 social media accounts for my business and AgoraPulse keeps all my streams neatly organized. It helps me see urgent messages from my customers and I can respond directly to them AgoraPulse. My favorite feature overall is the schedule queue feature that allows me to post throughout the day on a schedule that I set based on when I believe my audience most wants to receive their content!
CONSOverall the platform works great and I strongly recommend it. My complaints are pretty minor. 1. After I log in on my browser; AgoraPulse opens in a new browser window, however the original tab the landing page stays open and flashes a notification icon at me. I always have to close that tab to make the notification go away. It's minor but it's annoying. 2. I use the Queue feature a lot and I have multiple schedule queues. However, I am not able to sort the order fo the queue's in the drop-down list. Again, it's minor but I post a lot so it is annoying that I can't sort this list the way that I want.
Reason for choosing Agorapulse
AgoraPulse is more comprehensive than Later. Later is very focused on Instagram. AgoraPulse seems well designed to handle all major social media platforms well.
Reasons for switching to Agorapulse
AgoraPulse feels much more up to date and modern than Hootsuite. AgoraPulse's design and layout is much clearer and easier to understand than Hootsuite's.
Vendor Response
Hi there Matt, Thanks for sharing your Agorapulse experience with Capterra readers. I love hearing about your successes using the publishing queues. As far as reordering queues, what drop down list do you mean? There is a drag and drop functionality but I'm not certain it's in the same place that you're talking about. Here's to your continued social media success! Lisa
Replied September 2019