--- title: "Agorapulse Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Agorapulse. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Agorapulse is a good fit for you!" source_url: "https://www.softwareadvice.com/social-media-monitoring/agorapulse-marketing-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Social Media Management Software](https://www.softwareadvice.com/marketing/social-media-comparison/) / [Agorapulse](https://www.softwareadvice.com/social-media-monitoring/agorapulse-marketing-profile/) / Agorapulse Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/social-media-monitoring/agorapulse-marketing-profile/) Reviews [Alternatives](https://www.softwareadvice.com/social-media-monitoring/agorapulse-marketing-profile/alternatives/) # Agorapulse User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 713 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.7/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 435 reviews (61%) - 4 stars: 248 reviews (35%) - 3 stars: 24 reviews (3%) - 2 stars: 2 reviews (0%) - 1 star: 4 reviews (1%) ### Most mentioned pros - A big pro is managing the different social platforms I manage from replying to comments, checking the listening tab, uploading content and looking at the stats. - The calendar view is a real time-saver, and the ability to bulk-upload content has been a game-changer for our team. - The always evolving software industry makes consistent and strong social presence strategic and challenging. ### Most mentioned cons - Lacks an Instagram grid preview functionality and does not provide notification alerts when there are increased engagements on any of our contents. - Not able to access DM's or all comments through Agorapulse. - Lastly, the pricing is a bit steep compared to other social media management tools on the market, which may not be feasible for smaller businesses or individuals. ## Agorapulse customer reviews Showing reviews 1-25 of 713 (page 1). ### Most robust with client approval process - Overall rating: 5/5 - Reviewer: Amy M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered We have loved the support team, taking advantage of Social Media Manager School with our annual plan, and the network of users we've met along the way. The tool has blown all our past tools (Loomly, Buffer, HeyOrca, Zoho) out of the water. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Our team has enjoyed using shared calendars with clients. The approval process has been easy for our team and clients. Reports are simple and beautiful, eliminating our need for additional weekly reporting tools. #### Cons We could really use a "pause all content" option or kill switch for a brand or account. Especially in 2020, this function would be helpful. The queue/category workaround is clunky. A client approval process for queues would also be beneficial. Without the ability to have clients approve that content, queues are useless to us, unfortunately. #### Reasons for choosing Agorapulse Features and price. #### Reasons for switching to Agorapulse Lack of tech support, client approval process, and adequate reporting. #### Vendor response Thanks for sharing your experience with us! I am so glad to hear that you've enjoyed working with our Shared Calendars. I've just added your vote to the suggestion to add a "pause all content" button. Again, thank you for sharing that suggestion with us! Replied December 2020 --- ### The Best I Have Used, But Always Room To Grow - Overall rating: 4/5 - Reviewer: Adam H. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered Very, very positive. The couple of times that I have needed help with something the staff was there immediately and helped. Also, when COVID first hit Agora was more than willing to forego a month's payment until we knew what was going to happen to our company. Zero pushback, zero arguing. That speaks VOLUMES of the kind of company you are. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most about Agorapulse is it the LEAST finicky social media scheduler that I have used. I have tried others (if you can publish the names of other companies: Hootsuite, Buffer. If you can't, just delete this line) and with those I was CONSTANTLY having to fix something. You can tell immediately that Agorapulse is in a different league than other social media schedulers. It is meant for managing multiple different accounts and to scale to use with teams. I recently brought someone on to help with some basic scheduling and I just had to simply add them, give them privileges, they scheduled the content, sent it to me to review and I could review and accept quickly across all of the socials. Easy, breezy, lemon-squeezy. #### Cons The only large con I can find about the software currently is not being able to easily adjust a post when it is scheduled across multiple different accounts. Example: I have a company that is in several different countries and as such different time zones. If I want to adjust some wording in one of those countries profiles I have to duplicate the original post and then schedule just that countries post. I realize I am probably in the extreme minority that has this problem but just wanted it known. The only other gripe is it's integration with Instagram, but that is NOT Agorapulse's fault. Instagram is a such a diva software to work with and it hates any sort of efficiency or outside API integration. It could honestly leave tomorrow and I would care less. #### Reasons for choosing Agorapulse Highly recommended from peers in the industry. #### Reasons for switching to Agorapulse I constantly had issues with the other schedulers. In fact, one of them I got locked out of my account and customer service didn't even get back to me for TWO WEEKS. Unacceptable. #### Vendor response Hi Adam, Thanks so much for this review. It's fantastic that you've found our publishing scheduler to be next-level. As far as the Instagram API goes -- oy, don't get me started :) I also hear what you're saying about editing for different time zones. I'll talk to my product team about this one. Warm regards, Lisa Kalner Williams Product Marketing Director Agorapulse Replied November 2020 --- ### Support Team is What Makes This Product Shine - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros With all the social media management tools out there, this is definitely one of the best in terms of features for content management. Honestly, though, it's the customer support team that keeps me on board as a user. They always respond quickly and go above/beyond to resolve issues. #### Cons I don't love the price, and wish it could be a bit less expensive. With that, I feel like all the tools out there are in a similar range, so this is more of a gripe about the general cost of using a dashboard for social media, I suppose. --- ### Great Software for Boutique Agencies – Could Be Better - Overall rating: 4/5 - Reviewer: Alissa S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Agorapulse is mixed but leans more positive. I spent *a lot* of time reviewing and comparing all scheduling software, and for the purposes of an agency, it offers the most functionality for the cost (though still quite the investment for a small company). The customer support has been great from the very beginning and I put huge value on that. I will most likely continue with Agorapulse beyond my first year, but the cons listed above do give me pause. Hoping the support team has listened to everyone's requests for first comment hashtags and the ability to rearrange photos. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros As an agency, Agorapulse really does make it easy to organize clients by channel and work efficiently with team members. Scheduling articles for LinkedIn and Facebook is mostly seamless and straightforward. I love the review functionality, which makes it incredibly simple to share posts between team members for review and approval. The reporting and listening features seem fantastic and it's on our list to spend more time utilizing those functions. Customer support is excellent and the team is very responsive in live chat, email, and the Facebook members group. #### Cons There are several quirks with Agorapulse that prevent me from completely loving the software. As an agency that specializes in real estate and works with a lot of photos, the inability to rearrange photos once uploaded for a post is a huge time suck for us. We do often have difficulty tagging users within posts and adding locations. The Instagram functionality is also missing a few key features, including a visual grid planner and first comment hashtag scheduler. These two functions force me to pay for a secondary software for managing Instagram, which is a large additional expense. #### Reasons for choosing Agorapulse I chose Agorapulse over other software primarily because, as an agency, we needed to add a lot of profiles, which proved to be cost-prohibitive on most other software. Additionally, the review/approval process between team members is a huge value-add. Agorapulse does seem to be the best offering currently on the market for non-enterprise, boutique agencies. #### Vendor response Hi Alissa, Thank you so much for your review. I'm glad to hear that our social media management tool has streamlined things for your busy agency. Our publishing product team is hard at work at the three Instagram-friendly features you mention. I see that you were already on the notification list for the grid, but I added you to the lists for the first comment and rearrange photo features. You'll be notified once they are released. Thanks for seeing the value in our tool, Alissa. We working on making the tool irresistible for you. Lisa at Agorapulse Replied October 2020 --- ### Favorite Social Scheduling Tool! - Overall rating: 5/5 - Reviewer: Melissa S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered I have used numerous social media tools over the last 5 years and have found Agorapulse to be the easiest, with the most features available, even at the lowest tier subscription. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Ease of use. It is incredibly easy to schedule content, engage with followers, and create custom reports to better understand user behavior. #### Cons The need to use the app to post more than one photo to a post on IG. There are also often issues when trying to post an image to Facebook through a scheduled post. Many times the image doesn't end up appearing on the post. Would love if Agorapulse did an integration with Pinterest...and maybe even TikTok. #### Reasons for choosing Agorapulse Ease of use. #### Reasons for switching to Agorapulse I used Agorapulse for a client and found it much more user friendly, and I preferred the layout. #### Vendor response Hi Melissa, Thank you for sharing your review! We are delighted to hear about your experience using Agorapulse! Unfortunately, due to Instagram's API limits, it is necessary to use the mobile app to post more than one picture on Instagram. We will keep you posted in case anything changes. I have also added your vote to the feature request to add TikTok and Pinterest. Cheers! Samia Replied January 2022 --- ### Complete for all we need - Overall rating: 4/5 - Reviewer: Matteo M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered The experience with Agorapulse is very positive, it significantly speeded up our work. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Agora makes it easy to post and follow multiple pages. I like the possbility to replicate post, the calendar view that gives me a complete overlook of the monthly schedule. I also like the flexibility in managing the subscrition plan, where I can buy additional features as I need. I also like the fact that the developers are pretty active and keep on adding features. #### Cons I think the software needs some improvement on the overall functions that it offers. First of all, it needs to give the ability to schedule instagram stories without any workaround (the solution that you guys are using now is not convenient at all, look at Storrito for some insights). Activity assignment could be improved, in the way that there should be the abilty to have a conversation over the assigned item, not only a message. I would also like to see better functionality in terms of # following and mention monitoring. Reports could be improved in addding customizations to the data that it exctracts and in scheduling reports that may be sent out to clients. #### Reasons for choosing Agorapulse It offered more flexibility and a better price structure, even if it lacked in some functions. #### Vendor response Hi there Matteo, Thanks so much for sharing your Agorapulse experience with GetApp readers. It's great to hear how you're using our social media management features. We wish we could permit Instagram Stories scheduling like some of the other tools out there -- but then we'd be violating Instagram's terms of service. (And we don't want to do that.) As for the revamps to our reports, we have team members working on that right now! I've added your name to the notification list regarding emailed/scheduled reports. Lisa at Agorapulse Replied January 2020 --- ### Agorapulse - Overall rating: 5/5 - Reviewer: Lainey T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Agorapulse just saves so much time by bringing the whole social media management process into one place. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Agorapulse is constantly looking to improve the platform and there is a built-in forum that allows users to suggest improvements. So with this continuous development they are able to keep ahead of the competition and roll on new features on a regular basis. #### Cons The price! The caps on profiles make it really expensive to provide basic social media management to small businesses. With the currency exchange, I can be spending $150-$200/month per client. #### Reasons for choosing Agorapulse The listening tools and community management were easier to use and the support was great. --- ### Agorapulse Review - Overall rating: 4/5 - Reviewer: Christian A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered Takes me less time to schedule posts and check social comments all in one pages. I learn to use it to monitor my competitors and check my social performance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The easy way to schedule articles on social media. Its very user friendly. #### Cons Sometimes the website crashes and uses a lot of ram when I upload CSVs to the website. #### Reasons for choosing Agorapulse The price and features. #### Reasons for switching to Agorapulse It was a headache to use and it was very unorganized. #### Vendor response Hi Christian, Thank you for your review! If you have any trouble with the website crashing or uploading CSVs to the website, please reach out to support so we can help you. They're #1 for a reason! :) Best, Candace Replied April 2021 --- ### Fast and easy - Overall rating: 4/5 - Reviewer: Tayfun v. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A very nice way for planning content posts and the statistics give me insight. Clearly everything works fine, the traffic is booming :-) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Easy to use. Every element of the working area is functional and explainable. Creating a post is a breeze, no hassles. Individual editing for platform can be done right at the spot (for example Twitter posts). Scheduling is SUPERB, it comes with an approval system or a time scheduling system and best of all an repetition system, brilliant! Statistics are clear and usable. #### Cons LinkedIn posts don't come nicely, an image is being cropped. Also there is no summary statistics of all the platforms together (they are working on it as we speak). #### Reasons for choosing Agorapulse Because of the scheduling options and the way the lay out with sort of kan ban look works. Very easy to get a great overview. #### Vendor response Hi there Tayfun, What a treat it was to read your review of Agorapulse. It's great to hear how our social media management tool is helping you with your scheduling and reporting. And yes, you're right -- unified reports are coming soon to make your social media reporting even easier. I've put your name on our notification list specifically for this feature so you'll be informed when this is ready to go live. Warm regards, Lisa at Agorapulse Replied June 2019 --- ### Makes My Life Easier - Overall rating: 5/5 - Reviewer: Frank K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered This tool has made my life easier and has opened up a world of tools and functionality that allow me to service my clients in a better, more effective, way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros LABELS! Groups Ease of use Reporting Free tools #### Cons I don't have any major complaints. The new tools, like the image editor, are great — could use a little more functionality (like basic lighting and contrast adjustments) but not that big of a deal. #### Reasons for choosing Agorapulse Functionality and ease of use. Customer support! #### Reasons for switching to Agorapulse Functionality and ease of use. #### Vendor response Hi Frank, Yay! So glad you love our features (labels, new tools, easy dashboard) as well as our round-the-clock customer support. If there's anything else we can do to make your agency's social media management easier, let us know. Warm regards, Lisa Kalner Williams Product Marketing Director Agorapulse Replied May 2020 --- ### Love This Product! Just One Thing I Highly Recommend... - Overall rating: 5/5 - Reviewer: Alison M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Awesome! Some hiccups (see cons), but truly better and cheaper than what we were using previously. Additionally, their team (although it takes a hot second for them to respond due to the time difference) is amazing and really helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros -Agency Friendly Pricing: I couldn't believe how hard it is to find reasonable, fair pricing for agencies. Especially for our size. There's also the ability to add on users/social profiles at a low price which makes whatever plan you can afford be very flexible. -Ease of use: I love that not only is it pretty easy to use the functions, it's also not difficult to figure out what tools do if you're a little lost. -FAQs and Info Availability: Even if I do get lost or confused about something, their pop up menu with tutorials and FAQs is awesome. It usually knows what page your own and will auto-generate questions it thinks you'll have. Less searching for the user! I also love the transparency of what's going on with Agora as well as their dedication to keep you updated when something goes wrong on the social platform itself. -The little things they don't even advertise: One of the best things that surprised me when I loaded my client's posts that were posted before I activated Agora were all available and viewable in the calendars. It had aggregated those posts without a flip of a switch or contacting CS. LOVED that and my manager was very pleased. The other secret I learned was the ability to truly publish all your content for all social platforms at once, even with different content descriptions... I found that while messing around with the tool one day and boy did that cut down time for my team! #### Cons -More emoticons: What is available right now is a little lacking, considering the new ones that have rolled out the last couple of years. Not a huge deal, but would be super to have more of them. -Ability to use GIFs (especially on Twitter): One of our clients has a playful tone and persona and it'd be great to not have to go directly to the platform to send a GIF response. This is just a small con, but one I've seen other platforms do so why not Agora? -Custom reports for tagged/labelled content: And second to large con that I'd love to Agora try to solve. I love their reporting system but sometimes I'd like to just report on a campaign I've labelled/tagged. If the reports could aggregate and produce similar reports like they ones they do now, that'd help cut down on time for me having to find and manually calculate the numbers for our clients. I feel like the labelling system has more potential! Lastly my #1 highest recommendation, which would take this platform to the next level, would be a full aggregated content calendar for my clients. As of right now, you have to click each social profile (Facebook Twitter, Instagram, etc) to look at each post on their own "individual calendars." From an ease-of-use standpoint as well as convenience for clients to approve, it'd be so much easier to integrate all posts in one calendar for approval and review. The ability to group social profiles in the dashboard is awesome, but would like to see Agora take it one step further. #### Reasons for choosing Agorapulse Ability to post to Instagram, calendar view of posted content and scheduled content, agency friendly, the ability to collaborate and "send for approval", friendliness of the agora staff, and of course, the price. #### Vendor response Hi there Alison, Thanks so much for sharing your amazing experience with Agorapulse. It is a total win-win when you AND your boss love how a social media management tool saves you time and money. I added you to our notification lists for more emoji (I really want the thinking emoji tbh), GIFs, and a unified calendar. When one of them is released, you'll be notified so that you can start using it right away. Thanks again for taking the time to tell Capterra users about Agorapulse. Warm regards, Lisa at Agorapulse Replied June 2019 --- ### Great mid-tier social media management software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far the price is right, the customer service has been great and we haven't had any major technical issues, #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros AgoraPulse provides good value for the cost. While it doesn't have the most features of any SMM software, it provides the basic features, as well as some mid-tier features as well. The reports are easy to generate, customize and read and I particularly like the ability to compare any time periods against each other, not just month over month. #### Cons The only issue I have with AgoraPulse is that it can't track engagement on ads - only page posts. #### Reasons for choosing Agorapulse The price was much better for similar features. #### Reasons for switching to Agorapulse Our previous SMM software was having constantly technical issues and it was costing us way too much time and money to deal with. #### Vendor response Hi there, Thank you for sharing this review with the Capterra community. We are delighted to hear about your experience with Agorapulse. Replied January 2022 --- ### Highly functional, reasonably priced Social Media Management - Overall rating: 5/5 - Reviewer: Bruce M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered The main benefit for me as the only social media manager in my company is the automated posting. I don't have time to turn my attention to LinkedIn and Twitter every day and interrupt other activities I have to focus on. So being able to focus for a short time and schedule posts several days in advance is a big help. I also like the Chrome plugin and mobile apps that make it easy for me to create new posts to both platforms from almost anywhere. Finally, their customer service team is always responsive and helpful -- they have a chat button in the corner of their web app that is always there when I have a question, in addition to a comprehensive knowledge base. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Agorapulse has always impressed me with its focus on ease of use and intuitive interfaces. All features seem well planned and implemented. What I like most is the ability to schedule the automated posting to Twitter and LinkedIn. Agorapulse makes it easy to manage publishing queues for different types of articles and to automatically repeat posts when it makes sense. The calendar view is clear and easy to understand. They just added the ability to add "notes" to the calendar to indicate upcoming events that you want to promote on social media. Team collaboration features are also robust. #### Cons Agorapulse manages a user voice platform where we can request features and vote on feature requests from others. And they frequently add new features. One small drawback of the platform is understandable, given their target market -- but it seems they are more focused on the needs consumer-focused social media vs. the "professional" market on LinkedIn. I think they should prioritize more features for LinkedIn content and audience management that would help companies build professional relationships. #### Reasons for choosing Agorapulse We liked the extensive feature set, the good capabilities for LinkedIn that some tools lack, and the price, which seemed reasonable for the size team we were likely to have. Other platforms were a little less expensive for 1 user and limited features, but got more expensive when you added 3 or 4 users. #### Vendor response Hey Bruce, Thank you for sharing this review! We are delighted to hear about your positive experience with our tool and we will definitely continue working on improving our platform based on your suggestions. If you have anything else to add, feel free to reach out to us. Cheers, Samia Replied June 2022 --- ### Reliable, easy to use with solid streamlined approval-by-customer process. - Overall rating: 4/5 - Reviewer: Mauro G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered I believe when you create social content professionally you need a solid, reliable, cross-platform tool. Agorapulse provides all that with no frills and at a reasonable cost. On top of that, it has an outstanding customer service and a community of users who share feedback and tips. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros After using Agorapulse regularly every day for more than 6 months now for posting content on Facebook, LinkedIN and Twitter, I am very impressed with its reliability. Its easy of use allows for massive bulk posting without glitches, above all if you need client's approval for every single post. Composing, adding images, keywords and hashtags, scheduling and duplicating for several social networks are streamlined and can be done easily in one shot. Queuing by category and scheduling for specific date/time allow for fast automation of regular and on-the-fly content, quickly re-arranging posts if you need to edit your publishing schedule with last minute content. #### Cons The apps are functional however they don't offer all the features of the desktop/web version. They're OK if you need to post something fast or to approve content, but for creation and scheduling of multiple posts across networks I'd recommend to stick to the desktop version. #### Reasons for choosing Agorapulse It was the best choice for managing multiple social networks with scheduling and customer approval process. It's pretty straight-forward and easy to use (a must-have if you deal with non-expert customers) and can be used on smartphones and tablets with dedicated app. Other products were more expensive or lacked features. #### Vendor response Thanks so much for the review, Mauro! I'm delighted to hear how well all the scheduling features are working for your agency. I hear what you're saying about the mobile app. We'll make sure that we're clearer on stating what the mobile app can do v. the desktop app. Warm regards, Lisa Kalner Williams Product Marketing Director Agorapulse Replied July 2020 --- ### Great Start, Great Potential - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The reports are nice. It's great that the analytics (and activity record) pulls in posts that were scheduled natively to platforms. The permissions feature is crucial to us as an organization managing over 200 social media accounts and their admins. Customer service is out of this world. Questions submitted to chat are answered quickly. I was so impressed when I received a personalized screen-recording as a response during troubleshooting. I sent it to my superiors to show them how we could improve our own customer relations. #### Cons There NEEDS to be a way to create draft posts. At present, the software is ideal for companies that sell a product or produce evergreen content. However, for institutions that share mostly news, events and updates, the absence of drafts makes it difficult to schedule more than a week out. Would love the option to make labels accessible across accounts/users so that the owner can create a filing system for the users. The media restrictions need to be updated. Twitter and Instagram allow uploads of media with specs that Agorapulse will not allow scheduling to those platforms. #### Reasons for choosing Agorapulse Equal or greater abilities for a lower price. #### Reasons for switching to Agorapulse Agorapulse matched CoSchedule's functionality at a lower price. #### Vendor response Hi there, Thanks so much for your detailed feedback! Has support shown you a workaround for the draft issue you mention? Our new shared calendar feature might also help you with not-yet-there scheduled posts. It sounds like you have a great relationship with support so do reach out to them. Lisa at Agorapulse Replied March 2020 --- ### Agorapulse is my fave (and I've tried them all) - Overall rating: 5/5 - Reviewer: Diana A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered I love Agorapulse!!! It makes my life easier. It's the reason I've been able to stay active on Twitter for so many years. If it wasn't for this tool, I would have likely gotten off Twitter a looooong time ago. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've used Agorapulse daily for several years. Since I only use Twitter, that's the only platform I use it for. It's easy to use, I like the plethora of features, and it just plain works every single time. There's no problems or hassles. The customer service team is super nice too (and very responsive). 😀 I like the publishing calendar a lot, but this tool is way more comprehensive than the standard publishing tool. There are a ton of features. I setup my queue times, so I can either add each post to the queue, or publish it next. That keeps me from having to schedule each tweet individually. I've sent 190,000 tweets over the past decade. My teenage son helps me manage my Twitter with Agorapulse. He sets up my tweets and assigns them to me. Then I go in and look at each one, and then approve it (or not) and then it queues to publish. He has a login, and I have a login. It's perfect. This tool would be great for a social media team at an office. You can assign certain roles (permissions) for each person. Of course, you can tweet from within Agorapulse, but I don't use it much for that. It's there though. There's also a pretty cool report section. It measure all kinds of things, like brand awareness, engagement, audience growth, etc. It's a nice complement to the Twitter reports. I like how it looks too. The UI is really nice. ✔️I tried many different social media management tools before I found Agorapulse. It's definitely my fave! A++++++ #### Cons I really struggled to think of a "con" to Agorapulse, but I did think of something that would make it better. I work as a tech influencer for a couple brands. Sometimes it takes 10 minutes to compose one of those tweets. There are so many details to get correct (the link, the hashtags, the sentiment, the picture, etc). It would be nice to have the ability to save those tweets as drafts so I could come back to them. Oh, and also, a search feature would be nice. Sometimes I think of a tweet I sent a while back, and I want to go back to find it and re-queue it to go out again. Since there's not a search feature for the publishing calendar, I have to go to search.twitter.com to search for the tweet so I can determine the date it was tweeted. Then I go back into Agorapulse on that date to find it and re-queue it (by clicking the "duplicate post" button). I'm surprised I thought about 2 things that might make it better! #### Vendor response Hi Diana, Thank you for taking time out of your day to write this amazing review of Agorapulse! Samia has reached out to talk with you more about your opinions and thoughts. :) We love to hear that you work with your son too, how fun! We are very blessed to have clients like you. Thank you for providing some great ideas; talk about a great brainstorm! We have given your feedback to our Product team and I have added you to that specific feature list. This way, if the Product Team decides to move forward with creating any of your features, you'll be notified! Please let us know if there is anything else we can help with. Best, Candace Replied April 2021 --- ### Best social media management software I've ever used - Overall rating: 5/5 - Reviewer: Karen K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered Awesomesauce. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I manage day-to-day posting on 12 social media accounts, both for my own clients and for another agency. I've worked with lots of platforms, but I specifically have a lot of daily experience with Hootsuite and Buffer. Earlier this year I finally got fed up with Hootsuite's streams, it was so frustrating trying to manage comments and feedback, and I was missing things all over the place. I started actively looking for an alternative, and found Agorapulse, which I'd never heard of. After 6 months of regular use, I can say that it is hands down the best social management software I've ever used. Why? A short list. -See all your comments and questions for all your accounts, all in once place. Crazy easy. -Beautiful reports for free. -Totally intuitive interfaces that save precious seconds and minutes when your running through a pile of social posts -- ie you can tab through dates, tab through UTM parameters, it's so fast and it feels like the people who built it have actually posted to social media on a regular basis. -The duplicate option is fantastic and carries over UTM parameters so you only have to change the source if you're tracking analytics on the same post across several channels. -It's really nice to look at, too, and I don't constantly curse the software. I know five-star reviews are lame, but this is a five-star product. I recommend it all the time. Hootsuite has some real competition. #### Cons Honestly, it's pricey for a social media management solution. But I pay it because I think it's the best option on the market. Probably not for dabblers, but for anyone working on social on a regular basis, it will be worth it. #### Reasons for switching to Agorapulse See above. #### Vendor response Hi there Karen, "Best social media management software I've ever used" -- wow! That brought an embarrassingly enormous smile to my face. So glad to hear you love the way we capture incoming comments and messages. We built it so you never miss a conversation on your social media profiles. And aren't the UTM parameters features so incredibly timesaving? I know I track many more of my campaigns now that it's so easy to set up. Like you alluded to, we're not yet on the podium of the Biggest Names in SMM tools, but we try to be one of the greatest ones. Glad it working so well for you and your agency. Warm regards, Lisa Kalner Williams Product Marketing Director Agorapulse Replied September 2019 --- ### I'd recommend it over and over - Overall rating: 5/5 - Reviewer: Mariela Q. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I came across Agorapulse several years ago and found that it had the right tools I needed for my team. The fact that we can manage almost everything from the inside (not the actual social channels) keeps us focused and saves us time. We have planned, organized, and published our content in a professional way, collaborated among peers and clients, and generated excellent reporting. The listening section is one of my favorite tools to grow engagement and be in control of what our brands are doing. #### Cons I like Agorapulse a lot so I may be biased when I say, it's just wonderful to use. For newbies, it may require extra time and effort to look around and discover all the things they can do. You have to get familiar with the terminology and the environment, but once you accomplish that, you are set. #### Vendor response Thanks for taking the time to share this review, Mariela! We appreciate your feedback! Samia Replied September 2021 --- ### The Best Social Media Scheduling Tool on the Market - Overall rating: 5/5 - Reviewer: Clayton P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered Agorapulse has given me a tool that I can confidently rely on for all of my clients and trust that they're getting access to the best tool on the market. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros At first, it was the amazing customer support I received from the team at Agorapulse. They took me through a full walkthrough of the software and answered all of my questions. After implementing it in my business, I fell in love with the ease of using the software for myself and all new team members that came on. This is by far the best social scheduling tool on the market to grow your business with. #### Cons The only complaint I have on the software is that some of my clients have a difficult time getting access to the post-approval screen. #### Vendor response Hi Clayton, Here's Samia with the Product Team! We are delighted to hear about your experience using Agorapulse. Thank you for sharing it! Replied January 2022 --- ### Really good all-in-one tool - Overall rating: 5/5 - Reviewer: Bertrand C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered I need to post, respond to comments and private messages, and analyze the impact of my actions for multiple brands. This all-in-one tool is really complete and very easy to use. I especially like the ability to put keywords to posts and messages for reporting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I especially like the fact that it is all-in-one: - Schedule posts (like its competitors), - Reply to private messages and comments, - Tagging posts and messages, - Pretty comprehensive analysis of results, - The social network listening by brand is very useful. #### Cons - You can't quickly change the visuals and links depending on the social network. - A "sub-tag" system would be a plus for analysis. - The analytics do not allow to separate organic and paid results on Facebook. - KPIs like CTR or engagement rates should be added. #### Reasons for choosing Agorapulse It has everything we needed. #### Reasons for switching to Agorapulse No moderation option #### Vendor response Hi Bertrand, Here is Samia. Thank you for sharing this review with our community! A new way to change the visuals for every social network will soon be available with our new publishing composer. Stay tuned! Replied October 2021 --- ### Got the Job Done...Most of the Time - Overall rating: 4/5 - Reviewer: Kyle M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, AgoraPulse was well-liked by our Marketing and Customer Support teams as a tool to manage our brand's various social media platforms and engagement on social posts / ads. While the platform did have a few issues, none were extreme enough that we needed to find an alternative. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros AgoraPulse worked as a solid social media management platform, allowing our Marketing team to create organic social media posts across multiple platforms and schedule deployments in advance. This greatly reduced the man-hours needed to maintain our numerous social pages, and also allowed our Customer Support team to more easily manage engagement across our brands / pages. #### Cons AgoraPulse would often deliver errors that would require us to disconnect / reconnect our social media integrations in order to function properly. This was not a deal-breaker for us, but did create unnecessary hurdles with relative frequency. #### Vendor response Dear Kyle, Thanks so much for sharing this review with us! We are so happy to read about your experience with Agorapulse. Replied June 2022 --- ### Effective management and accurate tracking of accounts on social media - Overall rating: 5/5 - Reviewer: Marah C. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Agorapulse enabled us to have more control over our account on social networking sites, where we can schedule posts as well as monitor comments accurately, and as a result, it increased the viewership and interaction rates by our customers, and we were also able to increase our ability to reach new customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Agorapulse is great because it allows us to post content to social media on a schedule that we set up in advance, and it's great because it makes us available on all our accounts at the same time. The dashboard is also great because it let us view calendars and catch up on colleagues' updates, too. Agorapulse direct sharing with contact lists is also great for boosting engagement with various posts and promotions. I also appreciate that Agorapulse provides us with sufficient flexibility to respond to comments, as well as like or block unwanted comments, and the ease of filtering and searching in these processes helps us with high efficiency. We are able to present our findings and analysis in a unique way thanks to the powerful reporting tools at our disposal. #### Cons Sometimes I have difficulty uploading photos and posting videos. As for the subscription prices, they are somewhat reasonable, but I would like to reduce them so that we can include more colleagues. --- ### My favourite of them all 🤫 - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use Agorapulse on a daily basis multiple times a day for various reasons. A big pro is managing the different social platforms I manage from replying to comments, checking the listening tab, uploading content and looking at the stats. I also value have a great customer support network who will always respond and get back to you in a timely manner. That alone sets it apart. #### Cons I have used Agora for a very long time and it is hard to say what I dislike. Sometimes it can just be a bit slow to load and I have small issues from time to time. --- ### Excellent Tool for Social Media Customer Support! - Overall rating: 5/5 - Reviewer: Forest W. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered Overall, my team's experience has been fantastic! We really love using this tool for communicating with our customers. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros There's so much I love about Agorapulse! Comments come in very quickly, are very easy to read in the context of the original post and surrounding comments, and it is also very easy respond quickly to customers and close out the comment. Form and function blend really well in the tool, it's easy to use and it's not cluttered so it doesn't overwhelm the eyes and brain while working. I enjoy the reporting tools and that I can have them automatically generated for me once a week and emailed. #### Cons The thing I like least about Agorapulse is that I can't easily apply one saved reply to multiple social profiles. I want to see a toggle where I can choose which pages the Saved Reply will be applied to. We have quite a few profiles where we have the same replies across, and it's frustrating to have to recreate it for each one. I also find that customer support can be very confusing if you don't have a technical understanding of what they are explaining. Some of the time, they will let me know that something is going on with my integrations in such a way that is difficult for someone who is not in the field to understand. I'd also like to see the team performance reporting feature to be beefed up a bit. It would be great to be able to click into what each individual team member had reviewed that day/week right in the report so I could review for QA. #### Reasons for switching to Agorapulse Facebook Business Manager was glacially slow, clunky, and it was impossible to have multiple users on at one time without overlapping. #### Vendor response Hi Forest, Thank you for sharing this review with us. We are truly delighted to hear about your experience using our tool. I am reaching out to you internally to learn more about how we could improve our features for your team. Thanks in advance for your contribution! Samia Replied January 2022 --- ### Easy and versatile management of social networks - Overall rating: 5/5 - Reviewer: Sarah R. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is a platform with a lot of potential to improve the management of our social networks. It stands out for the ability it offers to manage all my conversations in one place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like listening to the opinion of our brand's users to know the possible strengths and weaknesses. It has allowed us to detect the interaction of potential customers and reach them with our campaigns. Interacting with customers and responding in real time is an advantage offered by this versatile platform. Their support team is fast and solves our requests efficiently. #### Cons This platform has worked very well, the only thing I can mention is that it needs to incorporate more customization options. ## More reviews [Next reviews](https://www.softwareadvice.com/social-media-monitoring/agorapulse-marketing-profile/reviews/?page=2) --- Agorapulse Reviews, Pros and Cons - 2026 Software Advice