Fantastic, customer support is fast and reliable via chat, and it offers.

It's a basic tool to find out in real-time and get engaged with users around the world mentioning your brand. The dashboard is clear, price is good and the main functionality is a pure gold.

I am very much satisfied with Brand24 and the features that it has to offer.

When online tracking and monitoring comes to role you need best of the best because you either don't or you use the best.

Sometimes it's hard to filter out noise if your company name isn't unique enough.

Great way to track influence on all social medias with accurate results, I highly recommend this if you're involved in marketing.

Brand24 is one of the top options to monitor a brand online when it comes to functionality, price and user-friendliness.

A lot of spam results or mentions that are completely irrelevant. Their filters must be fixed and once in a while there are bugs (ex: word cloud goes offline frequently).

Brand24 are a fantastic group of people that know how to build a great product and support their customers. I can't fault them in any way.

Brand24 is a perfect tool for all those who are truly concern about customer relationship. So if you care about the brand image and high quality customer service this is a must-have.

The graphical user interface is easy to use and helps in facilitating communications with clients.

I loved the simplicity of the tool and how they are just focused on fulfilling one purpose that is to monitor your brand online.

Saved time going to news and Twitter platforms to understand manually what others are saying about the brand.

It helps bring up any important mentions that support your service or if there were any unsatisfactory customers who wanted more.

But much of the conetnt did not apply. People stopped reading them and it becasme not as valuable.

Customer support team is excellent and helps us in understanding the software better.

The data produced is great, the reports are also great. It's easy to use, cost effective and great functionality.

Quick and easy way to get social listening done.

After a conflict with Facebook, it has also limited capabilities of showing results from Facebook and Instagram.

I'm a marketing and PR specialist on the dropzone and I've been using Brand24 for 2 years now with some dead periods when the season is off.

It's super easy to use and works great. We tried several different keyword monitoring tools and Brand24 was the best price/quality ratio for us.

My experiences with brand24 are great because I can see what people are talking about my brand on all social media with one platform. Which saved me lots of money and time.

The best tool to monitor your presence online.

Not only does Brand24 have great customer service, Brand24 allows me to gather all the mentions of certain brands from all outlets of social media so I can create a portfolio that is easy to use.

Aside from that, they have a team of awesome people who are always at your service and are willing to support and help in any case.

A very intuitive and easy-to-learn interface while including some fairly advanced features.

Overall, I have yet to meet a tools as powerful and comprehensive as BuzzSumo.

The app is super simple to use and fairly flexible. It's also priced decently for what you get.

The alerts are a great feature. Very easy to customize and offer greats insights into customer behavior.

I really enjoy using BuzzSumo since it is like a swiss knife for the content strategy planning, SEO and Marketing in general.

One of the problems with having an in depth tool with a very complete feature set is that it can be a bit overwhelming when you are new to the buzzsumo service or keyword research in general.

I sometimes experience problems with the export.

This is a great bucket to find relevant content that gets shared. Before I create any piece of content I do research on this site to find out what has been working for other companies.

We only use it a few times a month so perhaps a change of payment plan based on usage requests but that's it. And that's struggling to find an issue tbh).

Is is only limited to english and the monthly limit is restrictive too.

The free trial version of BuzzSumo has bee a great experience allowing us to navigate all the features before we decide if it is the right tool for us.

Also - the alerts sometimes scrape up old content, which can be confusing. Especially if you have alerts sent to multiple people.

Overall, the usage experience has been positive but would need more justification for me to invest long term in this tool.

This tool is very helpful for making smarter SEO (search engine optimization) decisions to help improve your search rank.

I liked that you can pulled information quickly, easily and in easy-to-read Excel or.

Using this tool we have made some good connections in the industry and increased our web traffic by writing high quality content.

I't's incredibly easy and accurate when searching for influencers for brands and campaigns. Gives super insightful information about the influencers as well as competitors.

Ease of use, Great UX, good tools for social media and monitoring keywords.

Great for research and SEO purposes, I really like it, its simple and easy to use, with a really straight forward interface.

Easy to use with simple and straight forward feature tabs.

So far, not overly a great deal of value for money but happy to extend this subscription for a few more months.

Sometimes the mentions I get are from weird or low-value publications/sites.

Because this tool is primarily for SEO, it is difficult to justify the expense when your primary need isn't search rankings.

I love BuzzSumo's ease of use with finding influencers.

US Dollar

Brand24 is a social listening platform that gathers and analyzes all publicly available mentions of your keywords on the Internet. They're all accessible from a single dashboard.

How Brand24 Can Positively Impact Your Business?

1. Public Relations

Websites, blogs, online media, press releases, news sites, discussion boards, social media platforms, podcasts, newsletters, and video platforms are all covered by Brand24.

With Brand24, many PR professionals can monitor their brand on the web and stay on top of industry news. You'll also be able to create PR clippings, evaluate target audiences, acquire insights to improve PR strategy and measure the results of a PR campaign.

Brand24 will provide you with a lot of information about your brand, how it is perceived online and where and what people say about it. 

In addition to collecting mentions, Brand24 offers a plethora of analyzes to help you measure the performance of your online presence and the effectiveness of your PR activities.

Some of the most important features include: 
— Presence score
— Metrics of volume
— Metrics of engagement
— Metrics of reach 
— Metrics of sentiment 
— Metrics of influence
— Custom Reports 

2. Competitor Analysis

With Brand24, you can keep tabs on your competitors' business and industry trends.

You'll also be able to track their customer feedback, new product launches in recent weeks/months, and any competitive analysis from other brands that may compete against you!

3. Customer Insights

Monitoring discussions about your brand may provide you with many valuable customer insights.

Finding online opinions, suggestions, and feedback has never been more accessible, cheaper, or faster, thanks to solutions like Brand24.

A significant benefit of using a media monitoring tool is real-time data tracking and analysis. There's no need to waste time on surveys or interviews.

4. Sentiment Analysis

Thanks to sentiment analysis, you can track your brand on the Internet and determine the sentiment towards the brand.

It can be used in the various tabs of the tool's dashboard. Brand24 uses machine learning algorithms and natural language processing to analyze text data in real-time.

With Brand24, you can quickly check whether the mentions are positive, negative or neutral.

PR specialists can receive real-time notifications about any harmful content that appears on the web by using such a tool. By seeing a mention of negative customer sentiment, a company can react quickly and nip the problem in the bud before it turns into a social media crisis.

5. Influencer Marketing

Brand24 will allow you to find the most prominent influencers within your niche. You can collaborate with people who already love your brand! 

Brand24 provides data, such as sentiment analysis, influencer score, and the number of followers (for social media posts). This is exactly what you need to follow online influencers if you want to start an influencer campaign.

6. Customer Service

Brand24 gives brands instant access to their mentions in real-time on all social media platforms, including statements from influencers and individual comments. It allows brands to engage immediately and respond to positive and negative comments.

Our tool helps brands identify and interact with customers dissatisfied with their services or products. This allows brands to deal with dissatisfied customers more efficiently and effectively.

Our Slack integration can help keep track of all the highlights on the Slack channel while collaborating with your teammates.

As you can see, Brand24 delivers business intelligence that positively impacts many areas of your business. It’s a powerful source of knowledge helping you make more informed business decisions.

LongDescription

Real Time Analytics

Engagement Tracking

Mobile Alerts

Influencer Tracking

Email Alerts

Customizable Reports

Brand Tracking

Real Time Monitoring

Sentiment Analysis

Competitive Analysis

Project Management

Configurable Alerts

Audience Targeting

Collaboration Tools

Social Listening

Social Performance Management

Data Import/Export

Contact Management

Customer Experience Management

Social Media Monitoring

Multi-Channel Data Collection

Impact Measurement

Real Time Data

Filtering

Benchmarking

Social Media Integration

Real Time Notifications

Real-time Updates

Visual Analytics

Review Monitoring

Alerts/Notifications

Reporting & Statistics

Reputation Management

Response Management

Keyword Tracking

Dashboard

Press Monitoring

Alerts/Escalation

Real Time Reporting

Customer Engagement

Behavior Tracking

Reporting/Analytics

Influencer Discovery

Monitoring

Campaign Analytics

Trend Analysis

Feedback Management

Third Party Integrations

Competitor Monitoring

Campaign Management

@mentions

Article Author Database

Search/Filter

Hashtag Tracking

Social Mentions Tracking

Activity Dashboard

Individual - 3 keywords, 2k mentions, $79 / month, billed yearly.
Best for tracking a small brand.

Team - 7 keywords, 5k mentions, $149 / month, billed yearly.
Ideal for startups and small businesses.

Pro - 12 keywords, 25k mentions, $199 / month, billed yearly.
Ideal for growing businesses and small agencies.

Enterprise - 25 keywords, 100k mentions, $399 / month, billed yearly.
Ideal for enterprise businesses and large agencies.


Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Brand24

In Person

Live Online

Webinars

Documentation

Videos

BuzzSumo is a platform for social media analytics and works as a data curating tool for content marketers. Based on enquirer reports and search queries, this cloud-based application searches the web-content and informs the enquirer of the success rate by calculating the number of shares and likes. It analyzes the top performing content in all types of markets.

BuzzSumo has an advanced search engine that can identify content about a topic or a domain that has been shared many times, in order to better understand the reaction from the audience. It provides an organized platform which can be used to guide users through the flow of the content piece. It mainly gives insight into the success of the content through social media platforms. BuzzSumo analyzes, connects and follows key influencers to increase the growth rate of users by keeping track of their social content.

Paid plans give users access to up to 5 years of historical data, as well as CSV and PDF exports, to download data and reports in seconds. 

Multi-Channel Marketing

Multi-Channel Management

Social Media Management

Categorization/Grouping

Distribution Management

Content Management

Brand Management

Dashboard Creation

Performance Metrics

Click Tracking

Data Visualization

Faceted Search/Filter

Conversion Tracking

Social Advertising

Social Promotion

Keyword Filtering

Content Library

Media Monitoring

Content Creation: $159/month (billed annually) or $199/month (billed monthly)
PR & Comms: $239/month (billed annually) or $299/month (billed monthly)
Suite: $399/month (billed annually) or $499/month (billed monthly)
Enterprise: $999/month (billed annually) or $999/month (billed monthly)

Brand24 vs BuzzSumo

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Support and Training

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