Cision vs facelift

RATING:

3.8

(89)

Cision has 89 reviews and a rating of 3.82 / 5 stars vs facelift which has 96 reviews and a rating of 4.4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.8 (89)
4.4 (96)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
December 21, 2023
April 18, 2024
Pros/Cons
  • Pros

  • I like that you can populate targeted results very easily.
  • It seemed simple enough. Also their 1800 customer service was helpful with technical questions.
  • Cons

  • Hard to navigate, UVM seems overly inflated, and not all the outlets are accessible online.
  • If you do not pay attention to this included information, you risk contacting these individuals and hurting your brand's reputation.
Read all user reviews
  • Pros

  • The customer support team are amazing and get back to you so quickly.
  • As we are a big team, it was important to setup the toll correctly and the implementation team were fantastic in setting up the tool in a way that works with us.
  • Cons

  • Often outages which led to the disruption of out team.
  • Unfortunately, many modules do not work at the team level. This means that the authorizations cannot be released for everyone and many functions cannot be used.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos