The dashboard and how it collects data and especially how it helps in the Arabic language

not supporting full social platforms as what we really or our clients care about knowing all what is posted and mentioned about them all over media channels online.

Insights on our products and services, also about our customer support team. Insights on our competitors and what are they doing on their social media profiles, and compare us to them using Lucidya comparison features. All of this is being done on Arabic content with a very high accuracy thanks to their advanced AI engines.

How easy is the platform to understand and use, the powerful analytics it provides, and mostly is the full support for Arabic analysis.

nothing honestly to be disliked, they are working closely with us and supporting us on any topic or issue we rais.

the tool is good, but need more attention in terms of accuracy and values.

was good in benchmarking, but need to check all numbers for a potential miscalculation.

- keywords analysis were not too bad, the presentation of information was poor . -miscalculations were a riguler problem. - long time for historical data to be gatherd.

Sentiment analysis and understanding customer behavior is the fastest, best and safest way To understand what exactly your customers want, when, and where

Sentiment analysis, It was a new way for me to know what customers say about me. In our work, details are very important

at this moment and after using Lucidya for more than a year, I have not encountered any feature that has not been developed continuously

a great experience, helps in a lot in business

it's a great tool that helps with social media listening, brand reputation management and it lets you aware of your customers, knowing exactly what they want.

A great company, the dashboards could be enhanced