--- title: "Meltwater Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Meltwater. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Meltwater is a good fit for you!" source_url: "https://www.softwareadvice.com/social-media-monitoring/meltwater-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Influencer Marketing Software](https://www.softwareadvice.com/influencer-marketing/) / [Meltwater](https://www.softwareadvice.com/marketing/sysomos-profile/) / Meltwater Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/sysomos-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/sysomos-profile/alternatives/) # Meltwater User Reviews ## Reviews summary - Overall rating: 4.0/5 - Total reviews: 96 ### Secondary ratings - Ease of use: 4.0/5 - Customer support: 3.7/5 - Value for money: 3.4/5 - Functionality: 4.0/5 ### Rating distribution - 5 stars: 38 reviews (40%) - 4 stars: 34 reviews (35%) - 3 stars: 15 reviews (16%) - 2 stars: 2 reviews (2%) - 1 star: 7 reviews (7%) ### Most mentioned pros - Great way to get an insight into specific topics in news/social media, delivered regularly to our inbox - I should clarify that we didn't use the outreach tools or social media listening which would have made it more useful for us! - Meltwater's search function is quite adaptable, providing us with a plethora of alternatives for precise tracking of what we're looking for, where we can simply prepare the topic that we're waiting for to be published, and when it's published on social media. ### Most mentioned cons - What irritates me the most are the data download limit which limit to downloading 20K data at a time and the tool laggy interface which makes it lag more when the internet is slow - I felt limited for reporting -- it was hard to compare more than two competitors and required me to create charts outside the platform. - Sometimes produces a lot of "noise" if the keywords are not fully developed or the tool hasn't been "trained" to our use ## Meltwater customer reviews Showing reviews 1-25 of 96 (page 1). ### Meltwater is useful for tracking media and social conversations at scale - Overall rating: 5/5 - Reviewer: Rishikesh M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I have been using Meltwater regularly to track media coverage and social conversations for multiple brands. The media monitoring feature is very useful for tracking online news, articles & publications in one place. I also like how the dashboards can be customized based on brand or campaign needs. The tagging & filtering options help in sorting large volumes of data and make reporting easier. It saves a lot of manual effort when tracking brand visibility #### Cons Sometimes setting up complex queries takes time and needs trial and error. The tool can also feel heavy when loading large dashboards or multiple searches at once --- ### The success of my digital marketing strategy. - Overall rating: 4/5 - Reviewer: Marina C. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered My experience has been very good, this platform is very detailed and precise, and its control panel is very complete and easy to use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the social media analytics tools that allow me to monitor the online conversations that are impacting my brand and industry. #### Cons It would be ideal to have a higher update speed to be able to make more agile decisions. --- ### Disingenuous business practices - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used other for less than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered Our organization is a client of Meltwater's and found the service was not benefiting us. The reports, stats and information provided were not beneficial. I indicated to the account specialist, I wasn't sure we would be renewing when they sent me a confirmation for renewal on October 26, 2018. Their only discussion was about getting me best prices. I did not sign the renewal confirmation. Our services were to end January 14, 2019. At no time did they mention automatic renewal or that I needed to send a formal notice of termination. On December 7th, in response to their many emails asking me to sign the renewal confirmation I advised them we would definitely not be renewing - 38 days before the services were to end. For the first time, they advised me we were automatically renewed and they would be sending us a bill. They said it was "preset" I asked for the contract and was shocked to see the termination terms aren't even listed on the main contract page - they are instead buried in a link, under topics such as spam. A link, of course, can be altered at any time. The contract document defines start and end dates, and makes no mention of automatic renewal. Your account reps make no mention of automatic renewal. I find this disingenuous. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing - it said our reach was over 200 billion - there are less than 8 billion people on the planet. #### Cons It is redundant and doesn't deal with reality. --- ### Robust Social Media Monitoring at a Price - Overall rating: 5/5 - Reviewer: Linda R. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We tend to use Meltwater in times of social media crises — and it cuts down on manual data compilation and creates easy-to-understand reports for all stakeholders. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Robust social monitoring capabilities, easy to set up, really great customer support, easily customizable, and easy to export reports. #### Cons It's pricey, but with social media monitoring that is to be expected. In this realm, you get what you pay for, and Meltwater is worth the price because it just pulls in way more intel than any other solution available. --- ### Great Spreading the Word - Overall rating: 5/5 - Reviewer: Kara I. - Verified reviewer: Yes - Industry: Higher Education - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Meltwater has been an easy tool to use to distribute information and also see the analytics of how it's being received, opened, clicked, etc. We also use the tool to create a Daily Digest of hits that mention our business in the media or on Twitter. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is completely user friendly. It is easy to upload press releases and sent to various distribution lists. #### Cons Sometimes there are glitches or issues where if there is a lot of traffic happening via Meltwater which makes your particular information experience a delay. Usually, Meltwater staff are able to identify log jams pretty quickly. --- ### A Product in Development - Overall rating: 3/5 - Reviewer: Martin M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Meltwater is providing excellent support and their media data and reporting seems to be very reliable. We have been able to use it to make some very productive media in-roads. The software seems to be underdeveloped but hopefully they will continue to add the features needed to make it a mainstream offering. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Meltwater is easy to use and their employees pay a lot of attention to you as a client. Especially in the set-up stages, they are very attentive and schedule their follow-up effectively. The basic tools are adequate and their data seems to be reliable. #### Cons The platform for Meltwater seems to be very immature in terms of its development. It can send newsletters but you get almost NO functionality on analytics or member tracking. Like all other SaaS companies, everything is an add-on and it is not always easy to determine what you get for the price you are being quotes. The software simply feels rudimentary in design and immature in implementation. --- ### Meltwater does the trick - Overall rating: 3/5 - Reviewer: Julie G. - Verified reviewer: Yes - Industry: Law Practice - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We continue to renew our contract with Meltwater, because, compared to competitors, the service is financially feasible. The interface upgrades have also kept us happy. Overall, Meltwater helps us distribute news effectively and that's exactly what its supposed to do. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Meltwater has made A LOT of improvements to their user interface recently. Building lists has gotten a lot eaiser and quicker. I'm able to quickly scan and select thousands of contacts. #### Cons Meltwater's customer service leaves something to desire. In the four years that I've used the platform, my service rep has changed at least a half-dozen times. Each new person wants to connect to see how things are going, but most of the time they just try to sell us on something new. They are not concerned with understanding our business. --- ### Easy Contact Lists - Overall rating: 5/5 - Reviewer: Courtney C. - Verified reviewer: Yes - Industry: Entertainment - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered Great option for press release distribution. I like being able to create targeted media lists and scheduling releases. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is to gather lists of relevant media in my area and field. Depending on who I want to target I am able to modify a list and make sure my release and information is reaching the right group of people. #### Cons My only cons come from the other side of the software. I receive a fair number of releases that aren't relevant to what I cover. It isn't a software error, it is user error with people not knowing how to create their lists. --- ### Awesome PR and social media tracking - Overall rating: 5/5 - Reviewer: Deborah H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Used this to track client placements, as well as find contact details for reporters / editors. Easy to navigate, and our team could easily customize the specific dashboards. #### Cons Definitely can need some training to get up and working. We had our account managers come in to train up the team. --- ### Great article filtering for PR! - Overall rating: 4/5 - Reviewer: Ana B. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros The filtering of relevant articles is unmatched by competitors. Also able to track multiple brands in the same account. #### Cons The report dashboard isn't as intuitive as I would like. There are lot of analytics that can be done but a bit difficult to set up exactly as I wanted the data to present. --- ### Good Social Listening Tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros the deep analytics provided Segregation of data city/state/country wise different verticals and sections for campaign, monitoring, and others #### Cons to provide ease use of keywords, some social listening rules such as use of capital alphabets in boolean operators have been bended, but in long term, the professionals of this vertical can be affected due to this --- ### A great resource for keeping up with the latest news and events. - Overall rating: 5/5 - Reviewer: Marah C. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Meltwater has helped us stay ahead of the competition on social media by giving us timely information on the topics we care about, which in turn has allowed us to refine our thinking and set up the most effective processes and tactics to reach our goals. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We were able to work together more efficiently thanks to Meltwater, and we were able to locate the information we required from social media platforms with greater ease because of the organization provided by the tool. Meltwater's search function is quite adaptable, providing us with a plethora of alternatives for precise tracking of what we're looking for, where we can simply prepare the topic that we're waiting for to be published, and when it's published on social media. To make sure we're always on the ball, Meltwater will provide us alerts instantly. Meltwater has a fantastic knack for laying down the information gathered in a way that is simple to understand for anyone. #### Cons While the simplistic nature of Meltwater's charts is a source of frustration for me, I have faith that the Meltwater will make efforts to enhance them in future versions. --- ### Deceptive business practices and horrible customer service - Overall rating: 4/5 - Reviewer: David C. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Avoid this company at all costs. They have unethical and deceptive business practices. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It's easy to use and offers a robust contact list for reporters and media outlets. The daily reports are also helpful in seeing media mentions and areas of interest. #### Cons The customer service and their business practices are just unethical and deceptive. I caution anyone who is considering meltwater to understand that they will be automatically renewed for the next year if they don't give 90 days notice. Where is this listed? In a URL you have to click on that's buried in your agreement they send you. They don't separate it out, highlight it, or tell you anywhere else. Their customer service and management couldn't care less that they dupe you into another year at thousands of dollars. I wouldn't give this company the time of day, let alone my business ever again. Avoid at all costs. #### Vendor response Hi David, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We will use this as an opportunity to improve. Replied February 2021 --- ### Meltwater is useful - Overall rating: 5/5 - Reviewer: Emirhan S. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Thanks to its interface and content, it is very easy and functional, saving time and work. And one of the plus aspects is that it's free. #### Cons Although it is incomplete, it gives sufficient information. --- ### Customer team is nice, but tool didn't meet our needs - Overall rating: 3/5 - Reviewer: Erica S. - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Meltwater is an easy tool to present to a team that doesn't have media monitoring experience. However, when you have a team moving at a fast pace that needs a reliable tool, this doesn't quite meet the mark. There was a lot of extra work our team had to do that the tool should have been able to. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The integration of media database and monitoring was a plus. #### Cons The platform interface was difficult to interact with. The data was often lacking, both because of the publications missing from the tool as well as the way metrics were presented. --- ### Meltwater = Too Expensive For Small Business, Good For Larger Operations - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered Overall, the algorithm changes on Instagram took away our use for discovering leads efficiently with the listening tool. The cost was no longer sustainable once it was not bringing in any additional revenue. It is a powerful tool, with great customer service, but I believe it is a little too pricey for smaller businesses. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I liked how robust the listening side of the software was. You could really dive into the results and pick up conversations that were happening around your brand that you otherwise would not have been able to see. #### Cons What I liked least about this software was that their social inbox was just Sprout Social. I was living within the engagement side of the software and saw little additional value. For those focusing solely on social listening, I recommend looking only at the component. --- ### Keep tabs on your company online. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Sporting Goods - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Meltwater has given me the ability to monitor what is being said about my company in one place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It provides a very useful spread of information regarding everything that is being said about your company. #### Cons Not all packages are necessary and they will try to up-sell you. Granted that's just another part of business. --- ### Great for social listening - Overall rating: 4/5 - Reviewer: Danielle S. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, this is a great tool for a PR and social media person to share and inform their work. Instead of doing a lot of manual searches online and on social media, you can get daily mentions in one simple email digest. It's a big time-saver. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros I primarily use this software to keep an eye on the brand in the media for social media purposes. I like that I get a daily digest every morning at 9:30 am that helps me identify opportunities to engage with online users during the day. #### Cons The user experience design could use some improvement. --- ### Meltwater makes media relations and PR easier - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Meltwater really helps with media relations. It helps you target the right journalists for your news. If you do media outreach, you really need Meltwater. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros What you can do with Meltwater you can't do with Cision. It's much easier to use and allows you to see who viewed your pitch so you can decide how to follow up. It makes media relations less of a thankless chore by helping you decide where to focus your efforts. #### Cons It's a little confusing to use. Once you have a tutorial, it's easier, of course, but I wouldn't say it's intuitive. --- ### Social Listening made Easy and Fun - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered As a strategist in an international marketing and advertising agency, Sysomos was a crucial tool to gauge and extract information from social platforms and update our clients and also use the gathered insights for our campaigns. It is recommended as it gives an integrated platform to get social analytics and create actionable customer engagement opportunities. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Sysomos is a comprehensive software that gives a complete overview to get insights from social listening. it also has features that enable visualising data in diagrams and charts to get more information from the data. #### Cons Sometimes it can get confusing as the format and layout might get a little cluttered and not so easy to use. --- ### My all time fav social media listening tool to date - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Product usage: Used weekly for less than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Insights for clients which helped them make key business decisions. Wonderful reporting and social metrics. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have used several different social listening tools out there, and this is my favorite for many reasons. It's simple, customizable, visually appealing and provides meaningful results. #### Cons The customer service could be improved. With other tools, I have had a dedicated team who checks in with me, etc. --- ### Excellent Product, Especially for Events! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Insight within our audience. Helped to show the location, gender, and so much more about the people talking about our brand. Also had really nice word clouds for reporting and other exportable reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love the ease of setting up and using this product. It's very visually pleasing and useful for supporting the overall life of a hashtag and event. The reporting is detailed and it's easy to see how far messages travel, and the impact it has within your audience. #### Cons I didn't love the customer service at first but it got better as we complained. I also think it could build in some more exportable quick reporting to help diversify the platform but it's restricted to what it can get from APIs from the various social networks. --- ### Meltwater Review - Overall rating: 4/5 - Reviewer: Michelle C. - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience at Meltwater has been quite good. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Meltwater provides an in-depth media monitoring service with excellent analytics for reporting. I use Meltwater daily and having an automated media monitoring service with a personal account manager and live chat function is a great asset. #### Cons Customer service response times and reliability start to slow down during busy periods, like towards end-of-year reporting which can be quite frustrating. --- ### Great product that does just about everything for you! - Overall rating: 4/5 - Reviewer: Ryan P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I had it at a previous employer and I needed to get it at my new company as it is that important of a tool to help me stay ahead of what is going on each day in our market. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy to use; mobile and desk top; can set auto-alerts #### Cons The price is a little high; setting up the searches was fairly tedious but they help you through it. #### Vendor response Ryan, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us and other professionals know about your positive experience. Replied November 2020 --- ### Useful but not as was sold to us - Overall rating: 3/5 - Reviewer: Becky D. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Social listening tools are useful once you set them up. The insights for social media platforms are useful #### Cons Social listening tools are great in principle, but you need a comprehensive understanding of boolean search parameters, and although we were offered support from our account manager, this didn't actually come about ## More reviews [Next reviews](https://www.softwareadvice.com/marketing/sysomos-profile/reviews/?page=2) --- Meltwater Reviews, Pros and Cons - 2026 Software Advice