--- title: "Mention Software Reviews, Demo & Pricing - 2026" description: "Review of Mention Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/social-media-monitoring/mention-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Social Media Marketing Software](https://www.softwareadvice.com/marketing/social-media-marketing-comparison/) / Mention Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/social-media-monitoring/mention-profile/reviews/)[Alternatives](https://www.softwareadvice.com/social-media-monitoring/mention-profile/alternatives/) # Mention Review From $599 Free trial 1 plan Wondering if Mention is right for your organization? Our Social Media Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Mention 4.7 [(288)](https://www.softwareadvice.com/social-media-monitoring/mention-profile/reviews/) Pricing Pricing available upon request ### About Mention Mention is a media monitoring solution designed to track, analyze, and engage with online conversations related to brands, topics, or public figures. It is used by organizations for tasks such as brand management, public relations campaigns, competitive analysis, crisis management, and market research. The platform monitors a wide range of online sources in real-time and provides historical data spanning up to two years. It supports keyword-based and page-based monitoring alerts. Features include sentiment analysis and share of voice metrics, presented through auto-updating reports and dashboards. Dashboards are available in multiple templates and offer analytics on metrics such as reach, volume, sentiment, location, source, and emotion. The system includes tools for content creation and curation, supported by artificial intelligence, to assist with social media management. Users can schedule and publish content across major social networks from a centralized interface. Collaborative features include approval workflows and a content library to help maintain consistency across teams. Mention provides real-time alerts when a brand is mentioned online, enabling organizations to add... ress potential issues. It also offers tools for market research and competitive analysis, allowing businesses to monitor industry trends, competitor activities, and other relevant developments. Wondering if Mention is right for your organization? Our Social Media Marketing Software selection experts can help you in 15 minutes or less. ## Mention User Interface ## Popular Mention Alternatives Main Product Mention 4.7 [(288)](https://www.softwareadvice.com/social-media-monitoring/mention-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.50Value for money - 4.68Customer support - 4.50Functionality Pricing Available upon request Get Price Alternative Product [YouScan](https://www.softwareadvice.com/social-media-monitoring/youscan-profile/) 4.9 [(124)](https://www.softwareadvice.com/social-media-monitoring/youscan-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.63Value for money - 4.95Customer support - 4.72Functionality Pricing Starting at $499.00 per month Get Price Alternative Product [Brandwatch](https://www.softwareadvice.com/nlp/brandwatch-profile/) 4.2 [(255)](https://www.softwareadvice.com/nlp/brandwatch-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 3.84Value for money - 4.41Customer support - 3.89Functionality Pricing Available upon request Get Price Alternative Product [Sprout Social](https://www.softwareadvice.com/crm/sprout-social-profile/) 4.4 [(608)](https://www.softwareadvice.com/crm/sprout-social-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 3.94Value for money - 4.26Customer support - 4.19Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [Infegy Starscape](https://www.softwareadvice.com/market-research/infegy-atlas-profile/) 4.6 [(83)](https://www.softwareadvice.com/market-research/infegy-atlas-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.62Value for money - 4.89Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [facelift](https://www.softwareadvice.com/marketing/facelift-cloud-profile/) 4.4 [(131)](https://www.softwareadvice.com/marketing/facelift-cloud-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.08Value for money - 4.74Customer support - 4.20Functionality Pricing Starting at €1199.00 per month Get Price ## Mention Pricing and Plans Starting price: $599.00 Free Trial Free Version Basic $599.00 flat rate Plan includes: - Real-time mention tracking across social platforms - Comprehensive web monitoring - Review monitoring - Advanced Boolean search capabilities - Historical data access - Competitor benchmarking and analysis - Influence scoring and audience insights - Team collaboration tools - Multi-user access controls - Alerts and notifications Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Mention Features - Popular features found in Social Media Marketing Activity Dashboard Automated Publishing Campaign Management Customer Segmentation Customizable Templates Engagement Tracking Keyword Filtering Multi-Account Management Social Media Integration Social Media Monitoring Social Promotion - More features of Mention Access Controls/Permissions AI/Machine Learning API Audience Engagement Audience Targeting Automated Scheduling Boolean Search Brand Management Brand Tracking Competitive Analysis Competitor Monitoring Content Library Customer Advocacy Customer Experience Management Dashboard Data Visualization Email Alerts Hashtag Tracking Influencer Tracking Keyword Tracking Media Monitoring Monitoring Multi-Channel Management Performance Metrics Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Reporting & Statistics Reputation Management Review Monitoring Search/Filter Sentiment Analysis Social Listening Social Mentions Tracking Social Performance Management Trend Analysis ## Mention Integrations Slack Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Geckoboard Integration rated undefined from -1 review ## Mention User Reviews ## Mention customer ratings - Overall rating: 4.7/5 - Total reviews: 288 ### Rating distribution - 5 stars: 219 reviews (76%) - 4 stars: 55 reviews (19%) - 3 stars: 12 reviews (4%) - 2 stars: 2 reviews (1%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.5/5 - Customer support: 4.7/5 - Functionality: 4.5/5 --- ### Great to monitor your brand - Overall rating: 5/5 - Reviewer: David P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like a lot the fact you can easily monitor everything about your brand on social medias, web sites, ... And also easily filter out what you don't want (the noise). For example, I'm not interested in the job offers related to my software. Excluding a website or a given term from the alerts is super easy and efficient. #### Cons Nothing really. The website and its mobile version are easy to use. The email I'm getting every day is perfect. --- ### Most easiest way to track your brand keywords - Overall rating: 5/5 - Reviewer: Umang S. - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros When you are managing various brands in social media one of the major or first thing you have to do is to get register with Mentions. Mentions is the tool by which you are able to track any keywords that are being type in social platforms. This way you can track if it is positive, negative or neutral comments. #### Cons I have subscribed to email reporting but this software email reporting is not up to mark is the least like of this software. --- ### Excellent way of tracking when your company is mentioned on social media - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. From a business owner's point of view, Mention was the ideal set and forget solution. We set it up, then I knew exactly how customers felt about our company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Very easy to set up - Once set, we were able to link to slack and get a report of what was happening on social media every day (regarding our brand) - a go-to tool for our company #### Cons None. We really enjoy using Mention and would recommend to any online business owner! We didn't have any issues with it so far. --- ### Great Product, Great Price! - Overall rating: 5/5 - Reviewer: Ben C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used unspecified for less than 12 months - Reviewed: December 2015 - Review source details: This review was submitted organically. No incentive was offered HomeBridge Financial Services, Inc. is a financial company that wanted a better way to monitor our brand mentions across the web. With Mention, we found an easy to use product that would allow us to monitor our brand across the entire web (not just social sites that limit many other popular products). We're now able to identify and react all types of posts; significantly improving our engagement success. This also helps improve our customer service, by allowing us to quickly respond and alleviate customers that may need assistance. I highly recommend this product to anyone looking to get a hold of their brand reputation. I'll be looking for this review post in my mention feed too :) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros thorough, intuitive, great UI, allows multiple users and triage of assignments, detects all types of websites (not just social sites), good price, great customer service (but I rarely, if ever, need it), has an API and integrates with Zendesk amongst other systems, #### Cons doesn't archive mention data (eg if someone removes a post, the content is lost), doesn't show direct message content --- ### If you can get it in the budget, it's a no brainer - Overall rating: 5/5 - Reviewer: Mike X. - Verified reviewer: Yes - Industry: Marketing and Advertising - Product usage: Used unspecified for free trial - Reviewed: October 2015 - Review source details: This review was submitted organically. No incentive was offered I only used the trial so I don't have a long history with the service. I've been a marketing professional for over 10 years and understand the value of time, knowledge and keeping up with discussions going on about your product and the people associated. I'm impressed with how easy it is to set up and get back to work... you can tweak settings as you start getting results to really hone in on what you're after. There's no point rambling on about Mention, it simply does what you expect it to do in an intuitive way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros Quick to set up, easy to adjust, friendly and responsive support staff... fast learning curve! #### Cons You get pretty flooded with results in the beginning which can be overwhelming and turn some people off that the service has just thrown a wide catch net over the internet and giving you everything! BUT it's only as good as what you put in... it's up to YOU to get the most out of it, put in the right search terms, the right filters and it's amazing how accurate it can be. The con here is that it might be a good idea in the onboarding phase to ensure people understand this (maybe I missed it). #### Vendor response Thanks a lot for testing Mention and leaving this great review. I appreciate how accurately you describe the challenge of setting up the search correctly with our filters to avoid being flooded with irrelevant results. It's great that you pointed it out, we will work on emphasis this during the on-boarding phase, as you mentioned. Replied October 2015 --- ### One of my favorite apps! - Overall rating: 5/5 - Reviewer: Derek A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Product usage: Used unspecified for less than 2 years - Reviewed: December 2015 - Review source details: This review was submitted organically. No incentive was offered Mention is exactly what I had been searching for. See, google alerts are only so good and they mostly show you articles that make it into the news. But as any good marketer knows, there are many conversations taking place across the web and social media. To use it, you just setup an alert similar to google alerts and then the results are populated with fresh posts/articles/comments/threads about your alert keywords. It will also send you an email with these alerts so you can stay up to date with recent posts. I find it helpful because I have a few different companies and this way I can stay on top of conversations that are happening without spending hours out of my day searching for conversations to join. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros Ease of use. Saves time. Quick setup. Always works. Has filters to remove garbage sites. They improve the software often. #### Cons Would like more alerts for less money. --- ### Awesome Way to Find Out Where You're Mentioned - Overall rating: 4/5 - Reviewer: Ksenia B. - Verified reviewer: Yes - Product usage: Used monthly for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our company is not a big one and therefore every mention counts. Mention gives us the opportunity to easily track where who talks about us and what do they say (without resorting to daily googling our company name) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We've used it when we first founded our business and we wanted to track the mentions around the Internet. We really enjoyed it because you don't have to continuously google yourself (or your brand), instead, the mentions (especially when your brand name is somewhat unique) are coming to your inbox. #### Cons The pricing is a bit steep if you're a small company. So you can start with the free account and see if this instrument is needed for you. If you are using a free account, there is a limit on free mentions (quite understandable, but something to keep in mind). Otherwise, it can be a very convenient tool for marketing specialists, especially if you're using the dashboard available for listening analysis and competitive analysis. --- ### Amazing Media Monitoring With Mention - Overall rating: 5/5 - Reviewer: Mike M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered Any keyword, brand, or name can be monitored easily. The speed and ease of keywords to both track and to block is time saving removing irrelevant spam that can flood you with other apps. Mention is essential to managing and tracking your community. It's the best product of it's kind on the market. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Accurate results, easy to set up and to use, Mention is easy to connect your social accounts too and it covers all social media from all sources on the Internet. Very easy to use dashboard for both personal and business use. #### Cons There should be more options to display data however Mention seems to be constantly upgrading and developing so I am sure this will be something taken in consideration by them in the future. #### Vendor response Thanks a lot for your review, we really appreciate your support! Replied May 2019 --- ### Mention Does What No Other App Can - Overall rating: 5/5 - Reviewer: Lee S. - Verified reviewer: Yes - Industry: Research - Company size: 10000+ employees - Product usage: Used unspecified for less than 2 years - Reviewed: August 2015 - Review source details: This review was submitted organically. No incentive was offered If you really want to cover your bases, use Mention to monitor your clients, your competitors, and important keywords. There is no other app that tracks the web more completely. The reporting and stats are great. We export the PDFs to show to clients, and also give clients the spreadsheets that Mention generates, if they want deeper data. Highly recommended. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 #### Pros Ease of use. Complete coverage. #### Cons PDF reporting should allow me to put my logo on the report. #### Vendor response Thanks a lot for your review. I am glad to hear you like our stats and find the tool easy to use. We currently don't have white-paper versions of our product to have you include your logo on it, but we will discuss it with our team. Replied October 2015 --- ### Get to know your social presence - Overall rating: 5/5 - Reviewer: Arshard A. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For a growing business like us it's social media appearance is very important. Further, we also got to have a watch out for our competitors. We need to save time from switching from windows to apps, mention is the solution to all these. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Mention is the best app when you are concerned about the social appearance of your business. You can get to see how often your brand is spoken of, and the relevant activities of your social media handle. It is very easy to use and affordable. You can also have a watch on your competitors through mention. #### Cons I cannot get any past information in mention. It took me a while to figure it out, you can see data only from when you signed up. There is no major drawback that concerns me. --- Showing 1 - 10 of 288 Reviews [See All Reviews](https://www.softwareadvice.com/social-media-monitoring/mention-profile/reviews/) ## Mention Popular Comparisons [YouScan vs Mention](https://www.softwareadvice.com/social-media-monitoring/mention-profile/vs/youscan/)[Brandwatch vs Mention](https://www.softwareadvice.com/nlp/brandwatch-profile/vs/mention/)[Meltwater vs Mention](https://www.softwareadvice.com/social-media-monitoring/mention-profile/vs/sysomos/)[Lumen by Talkwalker vs Mention](https://www.softwareadvice.com/social-media-monitoring/mention-profile/vs/talkwalker/) [Compare All Alternatives](https://www.softwareadvice.com/social-media-monitoring/mention-profile/alternatives/) ## Other Top Recommended Social Media Marketing Software [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6253) Recently recommended **9** times [emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/) **4.7** (51) Recently recommended **5** times [AgencyAnalytics](https://www.softwareadvice.com/web-analytics/agency-analytics-profile/) **4.8** (116) Recently recommended **1** times [monday.com AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/) **4.6** (6102) Recently recommended **0** times Stuck Between Options? 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