--- title: "YouScan Software Reviews, Demo & Pricing - 2026" description: "Review of YouScan Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/social-media-monitoring/youscan-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Social Media Monitoring Software](https://www.softwareadvice.com/social-media-monitoring/) / YouScan Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/social-media-monitoring/youscan-profile/reviews/)[Alternatives](https://www.softwareadvice.com/social-media-monitoring/youscan-profile/alternatives/) # YouScan Review From $499-$1,000/month Free trial 2 plans Wondering if YouScan is right for your organization? Our Social Media Monitoring Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview YouScan 4.9 [(125)](https://www.softwareadvice.com/social-media-monitoring/youscan-profile/reviews/) Pricing Starting at $499.00 per month ### About YouScan YouScan is a cloud-based social listening platform that helps startups, SMBs, and enterprise brands in consumer goods, retail, and marketing industries monitor online conversations, track brand mentions, and analyze audience sentiment. The software can be deployed via the cloud, with no installation required. Core features include social media monitoring, image recognition, sentiment analysis, trend detection, and audience insights. Businesses can use YouScan to track mentions across social networks, news sites, forums, and review platforms in real time, helping teams stay informed about brand perception and emerging topics. The audience insights feature helps marketing and PR teams understand who is talking about their brand and what topics matter most to their customers. Support is provided via email, live chat, and a knowledge base with guides and documentation. Do you work for YouScan? [Manage this product listing](https://www.g2.com/products/youscan/claim_requests/new?auto=true) Wondering if YouScan is right for your organization? Our Social Media Monitoring Software selection experts can help you in 15 minutes or less. ## YouScan User Interface ## Popular YouScan Alternatives Main Product YouScan 4.9 [(125)](https://www.softwareadvice.com/social-media-monitoring/youscan-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.64Value for money - 4.95Customer support - 4.72Functionality Pricing Starting at $499.00 per month Get Price Alternative Product [Brandwatch](https://www.softwareadvice.com/nlp/brandwatch-profile/) 4.2 [(255)](https://www.softwareadvice.com/nlp/brandwatch-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 3.84Value for money - 4.41Customer support - 3.89Functionality Pricing Available upon request Get Price Alternative Product [Infegy Starscape](https://www.softwareadvice.com/market-research/infegy-atlas-profile/) 4.6 [(83)](https://www.softwareadvice.com/market-research/infegy-atlas-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.62Value for money - 4.89Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [Sprout Social](https://www.softwareadvice.com/crm/sprout-social-profile/) 4.4 [(609)](https://www.softwareadvice.com/crm/sprout-social-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 3.94Value for money - 4.26Customer support - 4.19Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [dima](https://www.softwareadvice.com/product/536959-dima/) 5.0 [(6)](https://www.softwareadvice.com/product/536959-dima/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Starting at $0.01 per month Get Price Alternative Product [facelift](https://www.softwareadvice.com/marketing/facelift-cloud-profile/) 4.4 [(131)](https://www.softwareadvice.com/marketing/facelift-cloud-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.08Value for money - 4.74Customer support - 4.20Functionality Pricing Starting at €1199.00 per month Get Price ## YouScan Pricing and Plans Starting price: $499.00 per month Free Trial Free Version Basic – Starter 3 $499.00 per month No plan information available Unlimited Plans $1,000.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## YouScan Features - Popular features found in Social Media Monitoring Campaign Analytics Competitive Analysis Content Management Dashboard Engagement Tracking Multi-Channel Data Collection Performance Metrics Reporting & Statistics Social Media Integration Trend Analysis - More features of YouScan Access Controls/Permissions Activity Tracking AI/Machine Learning Alerts/Notifications API Audience Analytics Audience Engagement Audience Targeting Benchmarking Boolean Search Brand Tracking Campaign Management Charting Collaboration Tools Commenting/Notes Competitor Monitoring Customer Engagement Customizable Branding Customizable Reports Dashboard Creation Data Import/Export Data Visualization Email Alerts Filtering Hashtag Tracking Impact Measurement Influencer Tracking Keyword Filtering Keyword Tracking @mentions Mobile Alerts Monitoring Multi-Channel Marketing Multi-Language Natural Language Processing Negative Feedback Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Reporting/Analytics Reputation Management Search/Filter Sentiment Analysis Social Listening Social Media Monitoring Social Mentions Tracking Social Performance Management Tagging Third-Party Integration Third-Party Integrations Visual Analytics ## YouScan Integrations Freshdesk Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review Sprout Social Integration rated undefined from -1 review Zendesk AI Integration rated undefined from -1 review Creatio Integration rated undefined from -1 review HubSpot Service Hub Integration rated undefined from -1 review See all 8 integrations ## YouScan User Reviews ## YouScan customer ratings - Overall rating: 4.9/5 - Total reviews: 125 ### Rating distribution - 5 stars: 109 reviews (87%) - 4 stars: 16 reviews (13%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.6/5 - Customer support: 5.0/5 - Functionality: 4.7/5 --- ### YouScan is Essential for Analyzing TikTok - Overall rating: 5/5 - Reviewer: Jack F. - Verified reviewer: Yes - Industry: Market Research - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Most of the work we do falls into a few patterns. Sometimes we analyze how conversation around a brand has changed over time while other times we monitor hot topics or viral content so clients can react quickly if something starts gaining traction online. With YouScan granting us access to TikTok data, we are able to consistently stay on top of the latest trends and flag important conversations happening in the moment. In addition to looking at specific brands and products, we also use listening tools for exploratory research projects. For example, looking at how people talk about certain trends or topics online. Having these additional data sources makes our job of quantifying and analyzing trends infinitely easier. Overall, YouScan has become a tool essential to our analysis. It doesn’t replace everything else, but it fills some key gaps and grants us another way to understand what people are saying online. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We originally subscribed to YouScan for its TikTok data, this is where it helps us the most, but we have found it to be very useful with Instagram, Reddit, YouTube, and X data as well. We use a variety of listening tools in our work, depending on the client and the type of project but because TikTok has become so hard to ignore if you’re trying to understand how people talk about brands online, YouScan has proven essential to our work. So much conversation happens on TikTok first, so having access to this data makes our work easier. Additionally, we’ve used YouScan for review data. That has been helpful on a few projects where social posts alone didn’t tell the full story. Reviews can reveal a different kind of user feedback, and aids our analysis alongside social conversations. In general, we keep track of what platforms are building and improving on over time. Our work changes from project to project, so it helps when a tool keeps adding new features and expanding what it can do. #### Cons Our team tends to do fairly deep analysis, and we usually combine several data sources together. Because of that, we often export data and work with it in other systems. Some built-in AI features are less important for our workflow since we’re already processing the information in other ways. Another thing we noticed while testing visual logo detection is that it needs some careful setup. If a logo shape is very simple, it can sometimes match things that aren’t actually related. That’s not unusual for visual recognition tools, but it does mean you need to spend some time cleaning up the search. Lastly, we have run into some challenges with the time required for historical collection. While timing can vary depending on the complexity or size of a topic, these inconsistencies can sometimes lead to analyses being completed down to the wire. --- ### Powerful Monitoring Tool for Global Brand Tracking - Overall rating: 5/5 - Reviewer: Nikolaas B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience has been very positive. We have used YouScan for nearly two years to support online reputation management and social listening across multiple international markets. The platform is reliable, easy to use, and provides valuable insights that help us monitor conversations, identify trends, and react quickly to important mentions. The support team has also been responsive and open to feedback throughout our collaboration. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros YouScan helps us monitor brand mentions and online discussions across multiple countries, languages, and platforms from a single dashboard. The mention detection is very fast and often identifies new conversations sooner than other tools we have used. We also appreciate the advanced filtering options, sentiment analysis, and the continuous improvements made to the platform over time. #### Cons One area for improvement would be giving users more control over language and regional settings directly from the frontend. For example, it would be helpful to configure an account to automatically use a specific market setting, such as Singapore, without requiring backend adjustments. --- ### A Game-Changer in Social Listening & Visual Insights - Overall rating: 5/5 - Reviewer: Sage S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, our experience has been great. The features have set our team apart and the YouScan team has been nothing but great to work with! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros YouScan has completely transformed the way our team approaches social media monitoring. It’s not just another listening tool—it’s a platform that actually delivers intelligence we can act on. The biggest game-changer for us has been the logo recognition feature. We’re now uncovering brand mentions in user-generated content that would’ve flown completely under the radar before. This has helped us surface valuable insights and even detect high-profile mentions that were previously invisible to traditional text-based tools. We’ve used other platforms in the past, but none have come close to what YouScan offers in terms of visual analysis and AI-driven context. It’s helped us spot trends earlier, understand how our brand is being seen and shared, and even flag emerging opportunities or risks—all in real time. Simply put, YouScan has raised the bar for what we expect from a social listening platform. It’s become an essential part of how we track our brand presence and stay ahead in an increasingly visual online world. #### Cons I don't like that YouScan charges per feature - it would be much nicer if features were inclusive with builds within that. --- ### FIVE STARS. HIGHLY RECCO. - Overall rating: 5/5 - Reviewer: Lilly D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, the company and the product is great. I couldn't be more happy with the way the tool works and the analytics I'm able to recieve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Not only is the product great, but their service team is top notch. On top of this, the product overall has amazing features which helps us manage our community management and social media planning. #### Cons Nothing, overall, the tool is easy to use, the query filtering is smart and thoughtful. I've yet to have a problem i can't solve or the YouScan team can't help me fix. --- ### Unmatched Data Sources and User-Friendly Experience with YouScan - Overall rating: 4/5 - Reviewer: Valdir U. - Verified reviewer: Yes - Industry: Market Research - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered YouScan has been a very good addition to our social listening toolkit, offering us added coverage, ease of use and very helpful customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros YouScan offers more information sources that are not available in other tools, like TikTok content and the ability of integrating Google Maps reviews, among others. It is a very user-friendly platform. The fact that mention volume increases do not affect the project quotas is also a strenght. Customer Support has been very helpful and has addressed our questions and needs promptly. #### Cons The number of queries (in all plans) is very limited, which implies combining several projects into one query. This is not ideal for a medium or large operation, at least for agencies. Most other tools are not as restrictive on this matter, or don't have any limits. The "Search" tool (outside the Topics) provides very limited information since the sample is so small. Therefore it's useful only for very large volumes or for the mentions number. It is not competitive vs other platforms like Talkwalker. The AI (Copilot) integration within the dashboards could improve to include overiews of the general topic, instead of only specific highlights. --- ### A monitoring tool designed to support professionals in their work - Overall rating: 4/5 - Reviewer: Alessandra P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I use YouScan for work on a daily basis and, overall, I am very satisfied with it. Having also tried other monitoring tools, I would recommend YouScan to anyone who needs to carry out social listening analyses, whether simple or complex. The interface works well and its monitoring capabilities are strong. The platform offers a high degree of customization, meeting virtually any analyst’s needs. On the few occasions when my team and I needed support, we received it quickly. For all of these reasons, I can say that my overall experience has been excellent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Among the main strengths are certainly its ease of use, combined with the ability to carry out different types of analysis thanks to access to an extensive database. The application of filters is particularly valuable, as it allows users to select the desired level of analytical detail and offers a high degree of customization. In addition, the Insight Co-pilot feature helps quickly retrieve information and supports high-quality qualitative analysis. #### Cons One weakness I noticed lies in the limitations of Instagram monitoring, which depends on the presence of hashtags in posts and therefore narrows the overall monitoring scope. --- ### A truly reliable partner for success - Overall rating: 5/5 - Reviewer: Filipe P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered YouScan has been a reliable and strategic partner for our work. The platform enables deep social listening, strong insights, and confident decision-making, while the team genuinely cares about helping us succeed. It feels less like a vendor and more like a long-term partner. We are heavy users of the API, and they are always open to listening to clients’ needs and demands. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is a very complete solution, both in terms of data quality and variety, as well as visualizations and overall user experience. The support team is excellent and always available, consistently providing helpful suggestions and solutions. They are truly committed to their clients’ success. #### Cons The plans could be more flexible in terms of pricing and number of mentions, and it would be great to have an engagement filter to better prioritize and analyze high-impact conversations. --- ### Solid addition to our tool stack - Overall rating: 5/5 - Reviewer: Moa W. - Verified reviewer: Yes - Industry: Market Research - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered It plugged a gap we genuinely had no other way around — this wasn't a nice-to-have, it was in the brief and YouScan was the only tool that could actually do it reliably in that context and at the pace we needed. Beyond this project, we've been using YouScan across a few different briefs now and there's clear potential to expand further, particularly around video and TikTok capabilities which we're in the process of testing. If the coverage keeps improving, honestly, this could end up being the main tool rather than just one of several we're juggling. The team's been solid to work with, honestly — that stuff matters more than people admit when you're trying to fit a new tool into how you already operate. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our client brief explicitly included logo detection around series of sport events, and it was never going to be something we could sidestep. Sport content is almost entirely visual — the photos from events, from sponsorship announcements, from fan coverage — and the logo is front and centre in all of it. If we hadn't been able to deliver on that, it would have been immediately obvious and the client would not have been happy. What YouScan gave us was a solution that actually worked for that specific context, quickly and reliably, at a point where our existing tool had already been asked and couldn't deliver fast enough. The support side of things has also been good — our manager [sensitive content hidden] is responsive and the team is open to working through things collaboratively, whether that's adding data sources, working through commercial arrangements, or just being available when something needs resolving. The comparative benchmarking capability was also valuable. Being able to set up separate topics for co-sponsors of the event and track their visibility alongside the client's gave us a much richer picture of how the sponsorship was performing in context — not just in absolute terms but relative to who else was on that car and in that paddock. #### Cons We work across a lot of markets and there are sources — particularly some regional and specialist ones — that we still need other tools for. We've shared a priority list and the team seems genuinely willing to work through it, so I'm cautiously optimistic, but right now it limits how central YouScan can be to our overall stack. --- ### Best cost-benefit relation - Overall rating: 5/5 - Reviewer: Francisco M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I use it for brand reputations and campaign analysis for several clientes. I have tried other similar tools and decided to stick with youscan since its has the best vaue from money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has a great value from money, their visual recognition module is very good and also their support is top-class. #### Cons Could have more mentions in the starter plan. It used to hace 10.000 and suddenly they changed it to 5.000. #### Reasons for choosing YouScan Youscan has better features for its price. --- ### Cutting Through the Noise with Highly Customizable Dashboards - Overall rating: 5/5 - Reviewer: Erik S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Working with [sensitive content hidden] has been a game-changer for our team. He consistently goes above and beyond to ensure our dashboards reflect our specific goals. His responsiveness and technical knowledge have helped us level up how we use the platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros YouScan is an incredibly flexible tool for monitoring brand reputation. The engineering team is very responsive to source requests (like adding specific review sites), and the rule-based tagging system makes it easy to clean up data. Our account manager, [sensitive content hidden] , is a true partner—he recently implemented a custom rule to exclude neutral ratings and non-commented reviews so we can focus entirely on "the why" behind our customer sentiment. #### Cons The learning curve for some of the more advanced filtering and widget customization can be a bit steep, but the support team makes it easy to bridge that gap. --- Showing 1 - 10 of 125 Reviews [See All Reviews](https://www.softwareadvice.com/social-media-monitoring/youscan-profile/reviews/) ## YouScan Popular Comparisons [Brandwatch vs YouScan](https://www.softwareadvice.com/nlp/brandwatch-profile/vs/youscan/)[Infegy Starscape vs YouScan](https://www.softwareadvice.com/market-research/infegy-atlas-profile/vs/youscan/)[Sprout Social vs YouScan](https://www.softwareadvice.com/crm/sprout-social-profile/vs/youscan/)[dima vs YouScan](https://www.softwareadvice.com/compare/310323-youscan/vs/536959-dima/)[facelift vs YouScan](https://www.softwareadvice.com/marketing/facelift-cloud-profile/vs/youscan/)[Mention vs YouScan](https://www.softwareadvice.com/social-media-monitoring/mention-profile/vs/youscan/)[Meltwater vs YouScan](https://www.softwareadvice.com/marketing/sysomos-profile/vs/youscan/)[GetCito vs YouScan](https://www.softwareadvice.com/compare/310323-youscan/vs/450613-GetCito/)[Lumen by Talkwalker vs YouScan](https://www.softwareadvice.com/marketing/talkwalker-profile/vs/youscan/) [Compare All Alternatives](https://www.softwareadvice.com/social-media-monitoring/youscan-profile/alternatives/) ## Other Top Recommended Social Media Monitoring Software [Trello](https://www.softwareadvice.com/project-management/trello-profile/) **4.5** (23640) Recently recommended **0** times [monday AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/) **4.6** (6123) Recently recommended **0** times [Hootsuite](https://www.softwareadvice.com/collaboration/hootsuite-profile/) **4.4** (3804) Recently recommended **0** times [BigSpy](https://www.softwareadvice.com/social-media-monitoring/bigspy-profile/) **4.8** (2485) Recently recommended **0** times Stuck Between Options? 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