---
title: "Buffer Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Buffer. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Buffer is a good fit for you!"
source_url: "https://www.softwareadvice.com/social-media/buffer-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Buffer Reviews

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# Buffer User Reviews

## Reviews summary

- Overall rating: 4.5/5
- Total reviews: 1,492

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 4.4/5
- Value for money: 4.4/5
- Functionality: 4.3/5

### Rating distribution

- 5 stars: 894 reviews (60%)
- 4 stars: 483 reviews (32%)
- 3 stars: 99 reviews (7%)
- 2 stars: 11 reviews (1%)
- 1 star: 5 reviews (0%)

### Most mentioned pros

- Love how I can just queue all my posts at once and don’t touch them again, it makes my weekly planning way easier and I can cover all platforms from one screen.
- The platform offers a seamless and efficient way to schedule and post content across various social media channels, including Twitter, Facebook, LinkedIn, and Instagram.
- It has become an essential component of my digital marketing toolkit, assisting me and my team in streamlining processes and implementing effective social media strategies for our B2C company.

### Most mentioned cons

- It can be a bit fiddly to use with certain platforms, LinkedIn for example I found there were some things I still had to do manually every time.
- Preview doesn’t always match final post, analytics are basic unless you upgrade, support takes a while, kinda slow with new features
- The pricing can get expensive really quickly if you have a lot of accounts that you need to manage, especially if you want some of the more advanced features like analytics or if your marketing team has multiple users.

## Buffer customer reviews

Showing reviews 1-25 of 1,492 (page 1).

### Buffer Is My Preferred Social Media Management Tool

- Overall rating: 5/5
- Reviewer: Kelly M.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

Good experience. Buffer is my preferred social media scheduler. Whenever I get another client and they want me to recommend a scheduler I always say Buffer.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I schedule posts for my clients and podcast with ease. I can schedule to every social media platform. You can reply to followers within the app.

#### Cons

The problems with posts going through have been happening every week. I do like that you can have 3 platforms for free but each additional platform is 5 dollars and that can add up if you're managing many accounts.

#### Reasons for switching to Buffer

Hootsuite is also expensive but frequently it would disconnect the social media platforms for my clients. I was also having to reconnect them. I have experienced that with Buffer.

---

### Buffer is a great tool with a Minor Limitation

- Overall rating: 5/5
- Reviewer: Betty O.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2024
- Review source details: This review was submitted organically. No incentive was offered

Using Buffer has been a transformative experience for managing my social media presence. The platform offers a seamless and efficient way to schedule and post content across various social media channels, including Twitter, Facebook, LinkedIn, and Instagram. Its intuitive interface and robust features have significantly streamlined my workflow, allowing me to focus more on creating engaging content rather than managing the logistics of posting.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The AI assistance for making the post content better which is one of the most important reason.

#### Cons

The one downside I’ve encountered with Buffer is the text limit for Twitter/X posts. While this is more of a constraint imposed by Twitter/X itself, it would be great if Buffer could offer some features or tips to help manage these limits more effectively, like an automatic character counter or suggestions for shortening text. Overall, despite this minor limitation, Buffer remains a powerful and efficient tool for managing social media campaigns

#### Reasons for choosing Buffer

Buffer’s clean, intuitive design makes it incredibly easy to use. The simplicity of the platform allows me to schedule and manage posts efficiently without getting bogged down by a complicated interface. Very Affordable The analytics provided by Buffer are detailed and easy to understand, helping me track the performance of my posts and adjust my strategy accordingly. This feature is crucial for optimizing my social media efforts and understanding my audience better. Lastly Buffer’s queue feature is a standout. It allows for easy scheduling and reordering of posts, ensuring a consistent posting schedule. This flexibility is essential for maintaining an active social media presence.

---

### Buffer is worth the money

- Overall rating: 5/5
- Reviewer: Ebonie H.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I saved the company $500 by switching to Buffer. I enjoy the software for scheduled post and analytics.

#### Cons

The interface is pretty dull but simple.

#### Reasons for switching to Buffer

I switched because Hootsuite went up in price and Buffer offered the same service with options in pricing per channel.

---

### Solid social media management platform with reasonable price.

- Overall rating: 4/5
- Reviewer: James R.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: June 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Good platform for solid social media connections and publishing features. It would be nice if the interactive features were included for the base price.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Functionality: 4/5

#### Pros

I like their logo and their multi platform functionality.

#### Cons

I dislike having to pay more for the interactive inbound connectivity.

#### Reasons for choosing Buffer

Buffer offered a better value and nicer logo.

#### Reasons for switching to Buffer

Buffer offered a better value and nicer logo.

---

### Redesigned our information presentation

- Overall rating: 5/5
- Reviewer: Sharem S.
- Verified reviewer: Yes
- Industry: Writing and Editing
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: January 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have a wonderful experience with Buffer. To be honest I am still using it and I am loving it. I am so glad that I discover this software. Setting the standard of skills and management in social media.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like the most about Buffer is the Scheduling of your content. It gives you more time to do other task once you are done scheduling them. It is easy to setup and navigate and hassle free.

#### Cons

I don't see any problem of using Buffer. I feel light after scheduling my content to buffer. I never encounter any missing post of my content.

#### Reasons for switching to Buffer

You can manage your content but it is not automatic posting. You need to do it manually and it eats more of my time.

---

### One of the best social media management platforms with a high price for teams

- Overall rating: 5/5
- Reviewer: Darien C.
- Verified reviewer: Yes
- Industry: Religious Institutions
- Company size: 2-10 employees
- Product usage: Used other for less than 2 years
- Reviewed: January 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, Buffer is an excellent platform that offers incredible features - but due to the high price for simple features like team management & multiple users, it is not for me. While our social media team was just me, I found it to be the very best platform for social media management - offering a simple UI & high quality features for the free & low-tier accounts - as our team grew, we rapidly outgrew Buffer simply due to pricing, and found that there were similar products at a lower price point that would fit our needs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Functionality: 5/5

#### Pros

Buffer is perhaps one of the simplest & easiest social media platforms on the market today; offering comprehensive and crucial features for managing your social media streams. This platform allows for the easy management of multiple social media accounts, allowing you to customize post-times & days, and then schedule posts quickly via the Queue only for those days. It offers built in analytics, direct posting to Instagram & Instagram stories, team management features & more - assuming you are willing to pay for those features. Overall, Buffer was probably my favorite social media management platform due to its simplicity & base features, yet it suffers in a few key areas.

#### Cons

I loved using Buffer for the period of time that I actually used it, but quickly discovered that the platform could not suite my needs because of one insurmountable obstacle - price. As a non-profit youth organization, having a low overhead cost for platforms such as this is extremely important, and I quickly found myself unable to continue using Buffer as my social media team grew simply because I could not afford their $65 CAD/month just to be able to have a second user (without admin privileges). The added features like direct Instagram Story & first comment seem interesting for me, but not at the cost $663/annually when there are alternatives (be it, with less features) out there that offer a lower overhead cost AND non-profit discounts. Furthermore, while the platform itself is extremely simple to use, I found their pricing structure & different brand building products to be quite confusing - with products such as "Reply", "Publish" and "Analyze" featuring little to no immediately accessible descriptions, and each one carrying a different pricing structure & subscription requirement. Lastly, one feature I've found on other social media platforms (but not on buffer) that I wish were available is the ability to draft a single post that can be queued in multiple social media channels, and customized for each channel. With buffer, you would need to recreate each post - which can take added time dependent on your social media channels.

#### Reasons for switching to Buffer

Later's Instagram auto-post feature started to fail, with scheduled posts failing to post & Later refusing to notify us.

---

### Best low price multi platform social media publishing service

- Overall rating: 5/5
- Reviewer: Jeb B.
- Verified reviewer: Yes
- Industry: Publishing
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: June 2024
- Review source details: This review was submitted organically. No incentive was offered

Overall I've had a good experience. Besides the set up, sometimes I have a hard time publishing because one of the social media services doesn't like the shape of the picture I'm trying to put out. I have to resize it a few times.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

I've been using Buffer on and off for many years now but regularly for over 6 months. It's been an interesting ride. I really like the capabilities of being able to publish to three platforms, Instagram, Facebook and Twitter. The scheduling is the next most important thing to me and it has worked well.

#### Cons

For starters I had a heck of a time connecting Instagram and Facebook to Buffer. I had to jump through a bunch of hoops and didn't enjoy wasting hours of my time. To be clear, I don't think it is Buffers fault. I'm pretty sure Meta makes Buffer do all this. It doesn't matter though, I had to work hard to get it all set up.

#### Reasons for switching to Buffer

Buffer has a free plan that got us started and hooked. It also has all the features we need and is easy enogh to use once it gets set up.

---

### Easy to use and essential for my business

- Overall rating: 5/5
- Reviewer: Elizabeth H.
- Verified reviewer: Yes
- Industry: Online Media
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: February 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Buffer is one of the more inexpensive social media scheduling and tracking sites. I really like how easy it is to link all my different social media accounts and schedule my posts ahead of time. It also makes it really easy to post to all my social media accounts at once. I like the browser extension that allows me to buffer an image, website, or page on the fly. I also use their app on my smartphone. It gives me all the tools I need for only about $8 per month. I also like that it offers analytics and tracking information on my posts. You can also republish an old post. Another feature I love is the ability to see all your post comments and comment back from Buffer.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

The ability to link to all different social media accounts. The extension for the web browser is amazing and easy to use. The app for the smartphone is also very easy to use. The free version also has a lot of features. If you do not have a lot of social accounts, the free version works perfectly. You can track the engagement and analytics of your posts. You can actually comment and engage on your posts from the website or app! It's very inexpensive.

#### Cons

Nothing really. Sometimes a post gets blocked because of the link, but that's an issue with the social media site and not Buffer directly.

#### Reasons for choosing Buffer

I started out with the free version of Buffer and liked it, so I ended up upgrading to the paid version. It's also much cheaper than Hootsuite.

---

### Simple easy to use application

- Overall rating: 5/5
- Reviewer: Craige H.
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Really good application that does most right. Suits most of our needs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Easy to setup and connect platforms in order to schedule out content. Simple onboarding process without many follow up emails

#### Cons

despite platform being decent with features, they don't quite do pinterest like the other pinterest schedulers

#### Reasons for choosing Buffer

simplier and has most platforms on there which makes it more viable to pay for

---

### Super Handy for Scheduling

- Overall rating: 4/5
- Reviewer: Nuria R.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Love how I can just queue all my posts at once and don’t touch them again, it makes my weekly planning way easier and I can cover all platforms from one screen.

#### Cons

Sometimes I wish I could preview exactly how it looks per platform before it posts, so I still go back and forth which kinda wastes the time I just saved.

---

### Awesome social media management tool

- Overall rating: 5/5
- Reviewer: Cyrus C.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: March 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Buffer has been a game changer for our small marketing team. We can spend one day creating a bunch of posts and schedule them in an easy and intuitive way.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Buffer is very user friendly, clean, and effective

#### Cons

Nothing. Buffer rocks. We use the free version and it's fantastic

#### Reasons for choosing Buffer

Meta sucks and they didn't post multiple of our social media posts despite them being scheduled.

---

### Affordable and Well-integrated Post Scheduling Tool

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

I primarily use Buffer as a social media post scheduler. It has the features I require (broad social media integration, post-scheduling, campaign management) in an easy to use package. My small publishing business has three separate social media channels (on Facebook, Instagram, and Twitter). Without an all-in-one solution like Buffer, I wouldn't be able to maintain engagement with followers to the degree I am. Thanks to post scheduling, I can queue up a number of posts (and customize days, times, etc. when they will appear on each platform) and then focus on engaging with commentors rather than simply drafting posts. What's more, Buffer offers a generous free plan that allows users to manage a limited number of posts on up to three channels. Given the volume of my social media output, this is perfectly tailored to my need. If I would ever need to increase the amount or pace of my posts, given the scheduling and campaign-management features Buffer has demonstrated, I would be happy to pay the subscription fee.

#### Cons

Given the low cost option (i.e. free) and the functionality I receive with post-scheduling, there is little to complain about with Buffer. I had previously used a different post-scheduler that dropped all support for free plans. While I understand the business demands that drive such decisions, I appreciate the fact that Buffer has maintained this as an option. As a result, I make six posts across three channels every week and have consistently grown my followers (and thus enhanced my reach).

#### Reasons for choosing Buffer

Buffer offers a free plan, whereas competitor post-scheduling tools did not.

#### Reasons for switching to Buffer

Hootsuite no longer offered a free plan that met my needs, whereas Buffer did.

---

### User Friendly Software

- Overall rating: 5/5
- Reviewer: Lindsay B.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 10000+ employees
- Product usage: Used weekly for less than 2 years
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

Buffer is nice tool for scheduling posts and manage social media in one place, makes the work faster and more organized.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Simple interface, easy to plan content ahead. You can post on multiple platforms at once, save lot of time.

#### Cons

Free plan is a bit limited. Sometimes preview of post not exactly same as final version on platform.

---

### My must have tool

- Overall rating: 5/5
- Reviewer: Lauren B.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: April 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I loved using Buffer as my scheduling and planning social media posting software social media posts and provided analytics

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Buffer allows managing multiple accounts at no extra cost.For a while, it was great for scheduling.

#### Cons

It offers fair and affordable pricing, and customer service is like angels completing my scheduling needs

---

### Review of Buffer

- Overall rating: 4/5
- Reviewer: Naboth R.
- Verified reviewer: Yes
- Industry: Writing and Editing
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

It is a good experience especially for me as all I mostly wanted to do was to schedule my posts in one place. That way I can plan my content across all my platforms easily instead of individually logging in to one platform at a time.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

It is easy to use. The dashboard layout is simple to follow through and understand.

#### Cons

I wish you can reply to comments while still on Buffer and engage with other content.

---

### Buffer gives bang for bucks for small orgs

- Overall rating: 4/5
- Reviewer: Jack H.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall Buffer has been a joy to work with and has revolutionised the way we work.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

Buffer is super simple to use and for us - with a small budget for software - it was perfect. We have the Teams account set up giving us unlimited users and the ability to have multiple levels of access.The key thing for us was the approval process - it gives users the comfort and safety of being able to draft and edit content without fear of accidentally publishing. While it gives those responsible for publishing a better overview of what people are putting together.

#### Cons

The mobile app could be better - but I really am picking at straws. Ultimately for the price point for us it's great. The price does significantly increase if you need to manage 10 or more platforms though.

#### Reasons for choosing Buffer

It came down to cost per platform for us.

---

### Streamlined Social Media Management with Room for Improvement

- Overall rating: 4/5
- Reviewer: Yolandi E.
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2023
- Review source details: This review was submitted organically. No incentive was offered

Using Buffer was a positive experience with its user-friendly interface and seamless deployment. The tool's quality and features met my expectations, and despite some hiccups with customer service, it still provided good value for money. Buffer's ease of use and functionality make it a reliable social media management option.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Buffer's ease of use and deployment were impressive, making it a breeze to schedule and manage social media content. The features and functionality offered were robust, allowing for efficient campaign management.

#### Cons

Although Buffer's customer service was satisfactory, there were occasional delays in response time, which affected the overall experience.

---

### A really helpful tool for community managers. Even for beginners!

- Overall rating: 5/5
- Reviewer: Angel G.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: February 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

Buffer becomes a really simple-to-use software for community managers in charge of many social media accounts, specially those who doesn't have a schedule-programming feature in their platforms, such as LinkedIn. You can create short-URLs for saving space on your captions. Also, in case you're the social media account owner, you can link your channels to Buffer and then let your team post directly from here, skipping all of the assigning new editors/admins on every single Facebook or LinkedIn page process, for example. Of course, you get an analytics panel for checking out how's everything going. Another cool feature, is that you can set an extension on your browser, so you can create posts with a really quick and easy access to the Buffer platform. And, most important for many, it has a free plan, but also its paying options are accessible for small agencies or freelancers.

#### Cons

Ok so it's kind of obvious that the main disadvantage of this software these days, is that you have other free tools out there such as Creator Studio in the case of Facebook and Instagram. However, in case you work with other platforms that don't allow this programming features such as Linkedin, this will help you. Also, in case you choose the free plan, you get a limited 10 scheduled post per social channel, among other obstacles like no IG stories scheduling. It does not have TikTok yet on its channels, which can be a little bit of trouble for some. Specially since many brands are now being part of this social media.

---

### Buffer is a Lifesaver and a Timesaver

- Overall rating: 5/5
- Reviewer: Sydni J.
- Verified reviewer: Yes
- Industry: Writing and Editing
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The business problem that I was able to solve with Buffer was time-management.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The feature that I like most about Buffer is it's ability to schedule social media posts. As an indie author, my time is best spent writing. I don't really care for social media, but I understand that is an important part of marketing. Buffer grants me the one-stop mentality of scheduling my posts ahead of time, while still being able to focus on my craft.

#### Cons

Initially, the one thing I liked least about Buffer was the minimum amount of queue posts allowed for the free account, but with the lowered price for the Essentials tier convinced me to give it a shot.

---

### It is a basic but essential tool for social network programming

- Overall rating: 5/5
- Reviewer: Priya T.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We utilize Buffer to coordinate our company's presence across numerous social media platforms. We can upload all of our content by using it to schedule the publication calendar. Content is reviewed and approved by the user's permission level. Using Buffer, we can see at a glance whether or not we have scheduled too much or too little material across all of our social media channels. I have used Buffer for about three years, and it has helped me a lot in my work; also, its cost could be a lot higher, and being a very intuitive tool, it represents a good investment. It is very suitable for anyone, whether a professional or a beginner; it works very well for small, medium, or large companies; it is ideal for people who want to edit an image for a publication on social networks.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

It's a fantastic platform for social media management with many helpful features (including adding text to images before posting them on social media) and helpful customer service (including the possibility to schedule posts in advance across multiple channels). It has a straightforward design that makes it easy to get up and running. And let's remember its review system, enabling us to check articles for coherence well before publication.

#### Cons

Fixing the problems you have when you try to contact users and when users try to respond would be a big step in the right direction.

---

### Control the content of your social sites

- Overall rating: 5/5
- Reviewer: Midori S.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2023
- Review source details: This review was submitted organically. No incentive was offered

Buffer is a very useful tool for companies in the management of their social network profiles, since it allows greater efficiency and effectiveness in the publication and analysis of content on several platforms at the same time

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like this tool because it allows you to schedule and post content to multiple platforms at the same time on your same site. Its main features include scheduling and publishing social media posts, tracking social media analytics, and managing multiple social media accounts from a single interface. In addition, this tool allows companies to establish a consistent publishing schedule and schedule publications on a regular basis, which helps to maintain an active and constant presence on social networks

#### Cons

I have not experienced bad operations with this system, but I could consider that the most accessible versions are more limited

---

### A gigantic solution to govern networks

- Overall rating: 4/5
- Reviewer: Robert Q.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

In my general review I can mention that it is a great choice for those looking to optimize their social media management. Its easy-to-use interface and its attachment to popular social media platforms have made it a major asset for many organizations.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

What fascinates me the most about this tool is that Buffer is easy to use for developing and disseminating on social networks. It has saved us a lot of time compared to directly proclaiming on each social media platform.

#### Cons

Since we have been using this instrument, we have not found a single failure. Rather, I can mention that this product is one of the best out there because Buffer helps us develop our own ads and promotions on social networks, it helps us to being ahead of our time in our own social media marketing efforts.

---

### Excellent for communicating, saving time, and the greatest tool for managing your social networks

- Overall rating: 4/5
- Reviewer: Akshika V.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 10000+ employees
- Product usage: Used weekly for more than 2 years
- Reviewed: December 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

How simple it is to utilize Buffer to schedule your articles on various platforms is what I appreciate best about it and what I think is most beneficial. The user interface of Buffer is well-organized and gives us the resources we need to submit our content promptly and regularly. The setting is straightforward, and they often make updates and enhancements to maximize its functionality. In just a few simple steps, I can link my social media accounts, and with a single click, I can plan posts across all of my tracks. From here, I can also begin to design my page. The premium edition offers crucial data and is excellent for managing numerous accounts. I appreciate how you can add special tags to each platform to make it your own.

#### Cons

Companies don't have enough resources for individual initiatives, therefore we need to address these difficulties right away with careful consideration at every step. For email, ad spending tracking, SEO management, etc., nothing was offered. If it had been a comprehensive tool, my team might have been able to maintain a buffer. The only significant issue that hinders my work is a bug that appears when you attempt to load numerous photographs at once. If I can't quickly locate the solution to my query in their help center, I would appreciate a fast tiny chat box that can send me on the proper path.

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### Still one of the best social media schedulers

- Overall rating: 4/5
- Reviewer: Jason D.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: October 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

Quick to schedule social media posts to multiple accounts in a few clicks. Extremely versatile and easy to use. I have used many social media scheduling tools over the years but keep coming back to Buffer. I actually used the free version for many years but as a business grows and your social media presence grows it is better to pay for a solution that allows you to manage them all under one roof. When it comes to scheduling posts, the interface is clean and simple and easy to use. There is link shortening too if required. The limit for queued posts is 100 per social media account which is easily enough for at least a month's worth of posts so should be sufficient for most users. Automatic Instagram posting is a relatively new and welcome addition to Buffer. Support are pretty responsive when required but I haven't needed much from them in all honesty. All in all I really like Buffer. It is considerably cheaper than many of its competitors and does what it does really well and if someone is looking to buy into a paid social media scheduling tool I would recommend they start here.

#### Cons

RSS feed can be a bit clunky. Is 8 accounts generous enough? You are "limited" to 8 social media accounts on the Pro plan which sounds a lot but can be filled up quickly. They reduced this in March 2018 from 10 to 8 which was disappointing. Another disappointment is the lack of a native way to enable bulk scheduling by uploading a csv file. This is available in other schedulers (although they are considerably more expensive than Buffer). Fortunately there is a solution in the form of a 3rd party application called "bulk buffer" (just do a Google search for it).

#### Vendor response

Hi, Jason, thank you for the kind review and honest feedback about our tool. If you are up for sharing, I would love to hear more about the RSS feed. I also hear you regarding the account limits and bulk scheduling. We have heard similar feedback about the account limits and have been thinking about how we could improve that. Thanks again for the feedback.

Replied October 2018

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### Manage your social networks with an easy-to-use tool

- Overall rating: 4/5
- Reviewer: Nguessan Valery Y.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: March 2023
- Review source details: This review was submitted organically. No incentive was offered

I used Buffer to manage my Facebook page and Linkedin, for my real estate product posts. I would have appreciated it even more if it offered a larger number of social networks to connect. But overall, the management of the connected profiles was quite simple and efficient. Moreover, the statistical data are easy to understand, which helped me to better manage my publications. A tool that I invite everyone to test

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

I liked Buffer. It's a pretty user-friendly tool and easy to use. It's quite easy to connect your social networks to it for managing pages and profiles. It has a pretty simple and easy-to-understand user interface, which makes it easy to learn. It takes into account popular social networks, which is already a good thing. Posts and post schedules are also quite easy to do with Buffer. The real strength of Buffer lies in the statistical data. We get detailed and comprehensive data on the reach of our publications. It is good to note that Buffer allows team collaboration, very useful to have your profiles and pages managed by an agency. Buffer is a nice tool to use

#### Cons

- Not support all social networks- Not take into account personal Facebook profiles- Limitation on the number of posts that can be scheduled in advance for some social networks

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Buffer Reviews, Pros and Cons - 2026 Software Advice