Hootsuite

RATING:

4.4

(3690)

About Hootsuite

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. Hootsuite is a cloud-based social media management solution for organizations and businesses to collaboratively carry out campaigns across various social networks such as Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube. You can manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business deci...

Hootsuite Pricing

Free - 1 user / 2 social accounts Professional @ $49/month - 1 user / 10 social accounts Team @ $129/month - 3 users / 20 social accounts Business - starting @ $739/month - 5 users / 35 social accounts Enterprise - contact for pricing, unlimited users / 50+ social accounts

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Available

Social Media Monitoring: Monitor all of your social media profiles in one place and track the topics that matter to your brand.
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Hootsuite Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for Hootsuite

1 - 5 of 3,629 Reviews

Sean

Real Estate, 51 - 200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2021

Good centralized tool for managing social media

User Profile

Brock

Verified reviewer

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Great for businesses and distributed teams

This is a great tool that has enormously helped our content team stay organized and post on a regular consistent basis.

PROS

Hootsuite makes it easy for our distributed team of content contributors to submit content, and our internal team can then create a posting calendar and use automated posting to make the management of all of our social platforms fast and simple.

CONS

We really like hootsuite, but it would be nice if more platforms and types of posts could be made.

Reasons for switching to Hootsuite

We have actually held onto SKED but we made the switch because more of our content contributors were familiar with hootsuite than sprout.

Craig

Non-Profit Organization Management, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed December 2023

This Great Product Makes Life Easier

I really enjoy Hootsuite. Inserting a video/image and then writing some content for whichever accounts you select, and it's done! No more getting up on Christmas morning and logging into my laptop to post Merry Christmas. It just happens on its own!

PROS

I love the fact that I can add my social media platforms to the system and pick and choose which ones I want to use for a posting. Then I can schedule things for months easily! I wish it was cheaper, but it is comparable to other services that are out there. I would highly recommend it!

CONS

One thing that aggravates me is that my Instagram account seems to become disconnected on a regular basis. Just IG, none of the others. It's easy to fix, but just an unnecessary hiccup.

Reason for choosing Hootsuite

I had used it previously in a different company. I was looking for something that was less expensive but they were all about the same. I went with what I knew.

Christian

Program Development, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2024

Effortless Social Media Management

PROS

I love how Hootsuite’s simple dashboard lets me handle all my social media in one place. I can set up a week’s worth of posts to go out at the best times.

CONS

Sometimes the dashboard takes longer to load or refresh, causing delays when I'm trying to schedule posts quickly.

Kate

Retail, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

3

Reviewed May 2024

HootSuite Photo Sharing

PROS

I was a user invited from a brand to join hootsuite as a photo sharing app. I liked how easy it was to sign up and get access.

CONS

I wish there was more customization, i.e downloading zip files.