Nextdoor

RATING:

3.8

(88)

About Nextdoor

Nextdoor is a community and social networking solution that helps neighborhood communities share the latest updates, sell items, interact with neighbors, exchange recommendations, and more on a centralized platform. It allows public agencies, local government bodies, and service providers to send geo-targeted messages, post updates, send emergency alerts and connect with users. Nextdoor enables businesses across multiple industries, including gardening, food and beverage, retail, real estate, personal care, medical, and salons to set up profiles, share updates, request customer feedback, configure local deals, promote events, and more. It lets users create groups, send messages, find local stores, and manage search operations based on specific keywords. Additionally, t...

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Nextdoor Reviews

Overall Rating

3.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3

Value for money

4

Functionality

4

Most Helpful Reviews for Nextdoor

1 - 5 of 88 Reviews

Allison

Computer Software, 11 - 50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2021

serves its purpose

User Profile

Misty

Verified reviewer

Hospitality, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Would you be my NEIGHBOR.

PROS

The most I like about the nextdoor software is that you know what's going on around you.

CONS

What I liked least about the nextdoor software is I wish there was a section for like stuff for sale.

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2021

Great neighborhood software

PROS

Perfect software to connect with people in your neighborhood. You can ask for a recommendation for a plumber, ask if anyone else heard the loud noise or why traffic is backed up on a certain road. You can advise your neighborhood that someone is going around stealing packages or just thank your neighbors for helping out. It’s a great software that’s neighborhood specific so that people aren’t on it from the next city over and that helps greatly in passing information or getting local advice.

CONS

No specific cons for this software. You have to have a moderator, which you need on any public forum.

Royce

Automotive, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed February 2024

Nextdoor No Doors

Complete waste and based on others reviews it's a waste of money.

PROS

Nothing to like! I have attempted to use a couple times since opening my business.

CONS

Nextdoor has not been able to reach customers to promote advertising.

Stanislav

Architecture & Planning, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed July 2021

Great resource that connects neighbors and commuinty

I really loved it and found it very helpful way to connect to my neighbors however obviously the reach is limited to only the people who want to use it so it's only effective as who's actually using it.

PROS

What I like most is that it's a tool that can connect a community and neighbors. It allows us to talk and communicate and spread what's most important in the community what resources are available. It is a tool to allow to discuss concerns people may have. I don't believe there's anything that does the same thing out there.

CONS

The only thing I don't like is when people get off topic and start ranting and general comments become politicized. So it's not really a comment on the next door it's more on the users that I miss using it.