Twitter/X

RATING:

4.5

(1715)

About Twitter/X

Twitter/X is a social media marketing and social networking solution that helps businesses streamline processes related to establishing connections, promoting brand content, setting up ad campaigns, and more from within a unified platform. It allows staff members to conduct polls, ask questions, and create GIF or emoji-based posts, facilitating overall user engagement. Twitter/X's social listening tool enables team members to monitor trends in real-time, track multiple inboxes, and conduct search operations based on keywords, post dates, and account names. It lets employees target audiences based on multiple demographic factors, such as age, location, language, gender, and device. Additionally, supervisors can measure campaign delivery, sales impact of advertisements, ...

Twitter/X Pricing

Free

Free trial: 

Not Available

Free version: 

Available

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Twitter/X Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Twitter/X

1 - 5 of 1,636 Reviews

Mario

Graphic Design, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

Reviewed June 2022

Twitter’s great, but there’s no time when there’s better apps

User Profile

Tarell

Verified reviewer

Outsourcing/Offshoring, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2022

Amazing for Social Networking

Twitter helps me to connect virtually with coworkers and people from my country. The best Social networking tool around.

PROS

Twitter is really easy to use. It keeps me insomuch with the latest news and informative content both locally and international.

CONS

I personally think Twitter should incorporate live stream.

Reasons for switching to Twitter/X

I was introduced to Twitter and saw there was a big difference in the service I like.

User Profile

Zain

Verified reviewer

Aviation & Aerospace, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2021

Twitter- A reason for me to switch back on social media.

I always make a comparison, Twitter is on top of my comparison list, which is accepted by me from all aspects. To be a part of this platform is a great experience for me. I am still a part of this.

PROS

Frustrated by other social media platforms, a few years back, I joined Twitter. The reason behind this, that I was annoyed by too much fake information and bombardment of local advertisements on other social media platforms. Here, I found myself in a well-mannered social community. Twitter provides me more control to block and report inappropriate behavior from anyone, So I am a bit relaxed here. This platform also provides me a way to follow and reply to my favorite renowned personalities. The cool thing is that it provides me a list of " Topics to follow", where I can choose the topics according to my interest. I always remain informed about current affairs by seeing tweets of government officials and top TV anchors. Twitter is awesome among all other social media platforms.

CONS

I did not find anything, that makes Twitter less valuable than other social media platforms. It works nicely and, honestly Its a very calm and cool platform than others.

Reasons for switching to Twitter/X

There is no authenticity of users and information published on Facebook.

alan

Computer Software, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed April 2024

Good social media with certain issues

You can find anything that you want to know about. Great features and engines to experiment. It needs to improve the report system, sensitive content and the security in general.

PROS

The best instant posts social media that i´ve been seen. Good interface and good features to improve your experience looking for new information or people to meet.

CONS

The biggest problem of this social media is the content restriccion. Sometimes you can post videos/photos that can be sensitve for certain people and these will not be deleted. But sometimes you can post or give your opinion about something and u will get censured without reason.

Diane F

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2024

Twitter is definitely widely used

PROS

I like how you can communicate quickly with other users

CONS

It entraps users to use up too much of their personal time