Kadence vs FMS:Workplace

RATING:

4.6

(25)

Kadence has 25 reviews and a rating of 4.64 / 5 stars vs FMS:Workplace which has 80 reviews and a rating of 4.09 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (25)
4.1 (80)
Ease-of-Use
5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
December 7, 2023
April 25, 2024
Pros/Cons
  • Pros

  • The customer service and direct support with the account manager is second to none, always on hand and they listen to feedback and ideas for improvement.
  • Chargifi is really easy to use and understand, it has enabled our team to return to the office with confidence and clarity.
  • Cons

  • While we will only be charged for active users, this does feel a bit messy to still have employees who have left still on there.
  • We believe Team Managers and Global Admins should be able to cancel bookings on behalf of other users for instances such as severe illness etc.
Read all user reviews
  • Pros

  • The cost of the product fits our business. It is not complicated to use and the technicians like it.
  • I am very happy with the ability we have to continue to customize they system to meet our needs as they change.
  • Cons

  • Security roles and groups are too granualar. It is very difficult to manage the access rights across the many groups and role since many came oveer from an FMSpace 7.2 conversion.
  • That it can be hard to fix issues without making phone calls. Always a hassle dealing with internal IT and your techs.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos