Concept3D vs Robin

RATING:

4.7

(38)

Concept3D has 38 reviews and a rating of 4.74 / 5 stars vs Robin which has 55 reviews and a rating of 4.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (38)
4.7 (55)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 31, 2023
November 10, 2023
Pros/Cons
  • Pros

  • Customer service has been great throughg our years with Concept3D, and I can definitely say the tool has only improved in that time. An eye for design pairs well with the solid functionality.
  • The ease of use, especially during set up was my favorite thing by far. I appreciated that Concept3D had an icon library set up, that was helpful in setting up the layers we wanted on our map.
  • Cons

  • Sometimes it's a little confusing to work through all of the options, especially when you're not spending all day every day in the map.
  • When we first started, wayfinding was included, but now is an extra cost. Our students miss the wayfinding feature.
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  • Pros

  • Management of shared meeting spaces in a large office. Integration with gmail for simple room reservations.
  • The UI is particularly clean and generally enjoy using the product as a result, over typical legacy booking software.
  • Cons

  • A little confusing to use the hover feature to book the space separate from the calendar elsewhere on the page.
  • Luckily, I don't pay for this software, but if I did, I'd dislike the price.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos